Item Batch tracking issue

Hi,
I have an item with quantity on hand zero but when I am looking at the batch tracking that item shows with a batch number and qty yet the warehouse screen shows zero qty on hand and item is not batch tack at this time. I am trying to change the item to batch track so I can do an adjustment to take the batch out but system does not allow me to change it to batch track. How can I delete or remove the batch qty.
Tkx

Hi,
You may need to restore the item balance. However, this function can only be run under SAP support direct instruction. You should not run it by yourself.
Thanks,
Gordon

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