Item Category for Services (Complaints) - Customizing price field and curr.

Hi Experts,
for a service company (thay have only services and no products) i have assigned to a transaction type the item category ZCOM which has assigned the following values in Customizing (SPRO):
Object Type:                             BUS2000160 (Customer Complaint Item)
Text Determination Procedure: COMP0001
Status Profile:                           CRMCOM_I
Action Profile:                           COMPLAINT_ITEM
I have also assigned the Business Transaction Categories to this item category:
BUS 2000115 Sales
BUS 2000120 Complaints
I am facing the following problems:
1. I can not put in a price for an item in the field "Net Value". Why that is not possible? I can not have the price in the master data
    of the product because the price is always different so this field has to be moficable. Do i have to assign another kind of item
    category?
2. Is it possible to put a default value EUR in the field Currency so that the user does not has to put always the value EUR in this
   field? Just the EUR currency will be used in this company.
3. May be it is possible to assign an item categoy which is more adecuate for service items like a copy from a standard item
    category? Anybody know a service product standard item category?
Best Regards
Oliver Schultze

Hi,
For your 1st question--
I think we can not put the Net value. Because the net value will come from price of the product as well as the pricing conditions. The net value in transaction is nothing but the product price and with some adjustment in conditions.
For the second question--
The currency will come from he BP data. The sold to party you have mainatined on your transaction check the currency is EUR or not. For this you go to BP and check in sales area data in biiling tab.
For thirduestion--
For as ervice product creation you have to give the item category as either SRVO or SRVM for service order product and service contract product.
I think you will get the idea from this
Cheers
Chinmaya

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>
kirtiratna tabhane wrote:
> Hi kishor,
>
> We are not crating the PR w.r .to any order in that case can we change .How.But why we can not directly change into PO.If i am Creating thr PO with Acc *** F (order ) for material.inn that case it comes in editable mode.please help me.
>
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Item Category for Services (Complaints) - Customizing price field and curr.

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