Items not clearing in account

Hi
Postings were carried out to clear previous vat return figures. The correct amounts were posted and this supposed to clear the previous figures.
However the items remain as open when I display the account line items. Yet it has a clearing document number.
What would cause this?

Hi,
As you said it zero but is showing as open items.
As per my opinion the clear date is future whereas you are generating reporting on before that date.
if amounts are cleared under partial then the system will assign clearing document number to the document.
on the above one will be the correct answer for your query
Hope this is clear, if yes assign points
Regards,
Sankar

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