ITunes Account Disappeared Within Last Several Hours

Itunes account with AOL handle & AOL password configuration... worked fine for years until attempted to access the iTunes store this evening from home Mac. (Have another authorized machine at work) ID not recognized. Account 'disappeared' from iTunes interface on home Mac. AOL account still working
System problems at iTunes? Was I hacked? If someone somehow got my password, could they 'eliminate'/rename account with $ still in it?

You can only use the code once to download it into iTunes. After the first time, you will no longer need the code to watch the movies. Just go to iTunes.
If you were never able to use the code. Then either the code is defective or someone else used the code before you.

Similar Messages

I have tried to rent a movie in iTunes twice in the last few hours, both times it says my session has timed out. I was browsing to begin with, but then tried closing iTunes

I have tried to rent a movie in iTunes twice in the last few hours. First I was browsing then tried to rent and was told my session had timed out. I closed iTunes and went directly to rent the specific movie and still the same response, session timed out. I completely logged out of iTunes, tried again 5 hours later, still the same timed out response. I have successfully rented, downloaded movies and watched them previously. Any similiar issues for anyone lately? Any ideas why this is happening?

Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

Glacial pace of this forum during the last several hours visible to others?

Is the glacial pace of this forum and other sites like Facebook during the last several hours visible to others? We're seeing timeouts b all the time.
Is this the result of another cyber attack launched from N. Korea?
Spooky.

This site is fine as are many others.
Facebook remains a mess since yesterday. Something is definitely wrong in some areas of the US:

I didn't back up my itunes... and I just changed computers can someone please restore my itunes account from my last computer... I loved my playlists.. help!!

Please help....I didn't back up my itunes... and I just changed computers can someone please restore my itunes account from my last computer... I loved my playlists.. help!!

Type "move itunes library" into the google search bar for directions on moving your itunes library from one computer to another.

Errors in display within last 24 hours

Hi there,
Within the last 24 hours my muse design is showing multiple text errors and some elements are not in the correct position. I have not made any edits to result in these changes. It is worth noting that I updated my Mac this morning the latest system update offering.
My website is now looking pretty shocking - please can you help? www.littlesouth.com

I get this on my end :
http://take.ms/uz1mb
Is this correct ? If not then what exactly is not working with text and images ?
Thanks,
Sanjit

HT4946 How do i find a deleted text message within last 2 hours

How I find deleted text message with last 4 hours?

Unless you have a backup that contained the deleted messages they are gone

HELP...want to merge two itunes accounts into one running several ipods

Hi, I need advise as I have two Itunes accounts for my family running on tow different laptops with win7 and with two iphones and two itouchs. I do I merge all this into one account that I can access from all devices and all computers?

Do you have a home network? You can set up itunes Home Sharing and transfer your purchases that way. You need to authorize each PC for the two different STORE accounts to transfer each account's purchases.
If you don't have a home network you'd have to use an external hard drive or USB stick.
Long story short, there's no automatic way to do it. You need to keep track of each account's purchases and what PC they are on, then move them to the PC that is missing those items.
There are some 3rd-party programs like Tune Ranger that say they will keep everything insync from one PC to the next, but they cost around $20 or $30.

My disscussions for the last several hours.

< serial numbers removed by forum host>
moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Irvin. How may I help you today?
Irvin: Hi, may I have your first name please?
Irvin: Are we still connected ?
Irvin: We haven't heard from you for a long time, would you like to continue with this chat?
you: I have ordered Photshop and elements premier on line. Some how I am listed to have ordered Cloud and the other two. I only want Photoshop elements and Premier. I presently have an older of both. It was difficult to prove that I have both, (I have had many many older versions over the years), than to order the educator license. Now it looks like I have two orders going. I really don't have the money to order either of them, but my brother I law is dying and I am making his video production. The one thing missing from my version is the ability to zoom in on a photo. That is why I have been willing to pay for the upgrade. I do not understand how I am listed to get two different upgrades.
Irvin: I am sorry to hear that.
Irvin: Just to confirm, are you a Creative Cloud subscriber currently ?
you: No, I am not.
you: Could you look up my account and help me figure out what is going on?
Irvin: Since we are from Sales Team we don't have access to all of the account information, I'd recommend that you call our Customer Service on 1-800-833-6687 for more help on this. Available Monday–Friday, 5am–7pm PST.
you: Are you saying that you can't look into anyone's account? What are you able to do to support people who want to buy your product?
Irvin: Yes, you are chatting with Online Sales Team who will only able to help you with the purchase of the software.
you: Are you there?
Irvin: Yes, I am here.
you: So what can you do to help me finish my transaction to buy Photoshop Elements and Premiere?
Irvin: Before I provide the link to purchase, what are the tasks would you like the software to help you accomplish?
Irvin: Are we still connected ?
Irvin: We haven't heard from you for a long time, would you like to continue with this chat?
you: I currently have photoshop elements and premier 10. All that I want to do is to update my purchase. It proved difficult to find the numbers that they wanted from my purchase, so I thought that I would just go with a teacher subscription. That too turned out to be difficult to complete. I have been loyal to your product for over 10 years, but I am beginning to think that I might be smarter to go with a different company.
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
One moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Robin. How may I help you today?
Robin: Hi, may I have your first name please?
Robin: I haven't heard from you in a while. Would you like to continue chatting?
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
Robin: I regret your confusion, I'll help you out.
Robin: Is this for education or commercial purpose?
you: It is for educational purpose and I have already paid for many versions of this software.
you: I wasn't even sure if I wanted to update. Now I am pretty sure that I won't.
One moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Robin. How may I help you today?
Robin: Hi, may I have your first name please?
Robin: I haven't heard from you in a while. Would you like to continue chatting?
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
Robin: I regret your confusion, I'll help you out.
Robin: Is this for education or commercial purpose?
you: It is for educational purpose and I have already paid for many versions of this software.
you: I wasn't even sure if I wanted to update. Now I am pretty sure that I won't.
Robin: Alright, just to confirm, are you finding difficult to use Elements 10 now ?
you: I am finding it difficult to order and download the product.
you: I meant the updated product.
Robin: Just to confirm, are you looking to upgrade your Elements 10 to Photoshop elements 12, I'm right ?
you: Yes.
Robin: Okay, I'll help you to upgrade the software online.
Robin: Before we proceed with the order process, can I ask couple of question ?
you: I have already paid for it.
you: yes
Robin: Well, in that case, you need to contact our customer service support to access your upgrade version apps.
Robin: I wish I could help you with that, but we are from Online Sales Department, we don't have an access to check your details, however I'll provide you our Customer Service Toll Free Number, they will help you with that information.
Robin: Please contact our Customer Service at 800-443-8158, they will be glad to help you with that.
One moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Robin. How may I help you today?
Robin: Hi, may I have your first name please?
Robin: I haven't heard from you in a while. Would you like to continue chatting?
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
Robin: I regret your confusion, I'll help you out.
Robin: Is this for education or commercial purpose?
you: It is for educational purpose and I have already paid for many versions of this software.
you: I wasn't even sure if I wanted to update. Now I am pretty sure that I won't.
Robin: Alright, just to confirm, are you finding difficult to use Elements 10 now ?
you: I am finding it difficult to order and download the product.
you: I meant the updated product.
Robin: Just to confirm, are you looking to upgrade your Elements 10 to Photoshop elements 12, I'm right ?
you: Yes.
Robin: Okay, I'll help you to upgrade the software online.
Robin: Before we proceed with the order process, can I ask couple of question ?
you: I have already paid for it.
you: yes
Robin: Well, in that case, you need to contact our customer service support to access your upgrade version apps.
Robin: I wish I could help you with that, but we are from Online Sales Department, we don't have an access to check your details, however I'll provide you our Customer Service Toll Free Number, they will help you with that information.
Robin: Please contact our Customer Service at 800-443-8158, they will be glad to help you with that.
Robin: Do you have any further question to me, I'm happy to help you out:)
you: For which I say that is really poor service. I teach all day and can't access a phone all day. Are you telling me that I can't buy your product unless I can call you during the hours that I am in my classroom teaching? That is not being consumer friendly at all.

Not unless you can find an app that tracks that info. Apple's find my iPhone system only gives you the current location, or last known for devices that are offline. It does not provide historical tracking data.
There are apps that track in real time, and record that info on the iPhone (although I don't know of one that will transmit that information anywhere, but there may well be such an app). Keep in mind that anything like that will eat up your battery life very quickly. Find my iPhone does not kill the battery as it basically only sends a location fix to Apple when asked for one by the server. So most of the time find my iPhone is NOT using location services, but is simply waiting to be pinged by Apple's servers when an authenticated user asks for the devices location.

Can I authorize more than five computers on one iTunes account?

Can I authorize more than five computers on one iTunes account? I have several PC's being used as HTPC's and I'd like to use iTunes on all of them. My three iPhones and three PC's have taken up all of my authorizations. If I need to create a second iTunes account, can it be linked to my existing account?

Todd, some suggested reading, none of which looks to me as requiring authorization as an iTunes device for Apple TV:
Over view
AirPlay Mirroring
Troubleshooting

HT3702 My 10 year old has spent £721.77 on my iTunes account in the past week. HELP!!!!

I have just found out my 10 year old has spent £721.77 on my iTunes account in the last 6 days. My bank can't help me and there is no one available from Apple to help me at all. What on earth am I going to do? Am in tears here. I am a single mother and my rent is due at the end of this week!!!!

You've tried contacting iTunes Support ? Purchases are considered final, but you can try contacting them via this page and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.
If the purchases were done on an iOS device, then to try and stop it happening again you can use Settings > General > Restrictions on it to turn off in-app purchases, and to require your password to be entered for every download (the default is a 15 minute period during which it doesn't need re-entering). You can also hide the App Store ('Installing Apps' set 'off') and the iTunes store app via the Restrictions screen.

Will I have problems with two iTunes Accounts?

When I first bought my Mac, I didn’t have MobileMe, and therefore I used my Comcast email address in order to set up my iTunes account. I purchased several Apps, music, and iBooks under my Comcast account, however, since purchasing MobileMe, I have kept myself signed into iTunes under my MobileMe Account, and have made all purchases using my Mobileme iTunes account. Unfortunately, I know this means that I have two iTunes accounts.
For mail, I solely use MobileMe, and any email I get from Comcast, is forwarded to my MobileMe Account. When I get “App Updates” available on my iOS devices (iPhone 4S and iPad2), the “pop up” (which requires I enter my password to allow the download to begin) will be associated with either my Comcast email address, or my MobileMe address (depending upon which account I purchased the App, Music, or Book under). I do use only one single computer for backing up however.
While this hasn’t created any problems using an iTunes hard or wireless sync, I didn’t know if I will have any difficulties once migrating over to iCloud. I’m hopeful that everything works as it has. I don’t have a family account, all purchases under the Comcast and MobileMe addresses currently live locally on my iMac that I use for syncing.
Just wanted to check with you all before I migrate to iCloud, as I didn’t want to lose any of my Apps, Music or Books, nor do I want to have difficulties with App updates (e.g. problems migrating purchases to iCloud that were originally bought under my Comcast Account, or problems updating Apps when updates are available that were originally purchased under my Comcast Account).
Thanks you in advance for any input!
Best,
iDan
PS: I recently updates to iOS 5, and 10.7.2!

My personal experience has been no issues with either browser, including using a secure webmail account access. If others have reported issues, I really can't comment since I haven't had any. I have used my systems extensively in Paris and Zurich, especially at the technical university in Zurich and been satisfied with my access.
Of course, if you have more than one browser installed you can easily switch between them if problems do arise...a lot to be said for options

ITunes account disabled! iTunes employee forgot to enable!

Hi, my iTunes account got hacked last week and I lost about $10 on my itunes account. I emailed iTunes supoort, and they refunded my account and disabled my account to prevent further unwanted purchases, I followed the steps to enable my account again and sent an email a few days ago. I never got a response and my account is still disabled, please help!

Can you share how you got this resolved?
By contacting iTunes support.

Hi, i have an ipad air. Last night i got an email from apple@staff.aruba.it, asking me to update my apple account information within 72 hours, failing which my account access will be restrictes. Is this a genuine email? Thanks

Hi, i have an ipad air. Last night i got an email from [email protected], asking me to update my apple account information within 72 hours, failing which my account access will be restrictes. Is this a genuine email? Thanks

It is a phishing attempt to get your personal infomation.
Do not reply and delete the email.

HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.

My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

HT201359 Unable to register iPad. Tried to on several occasions over last 12 hours but never received verification email

I am trying to register my device to iTunes so that I can download apps like Facebook and twitter, however your system has failed to send me verification email after submitting several request to send verifications over the last 12 hours.

Hello bluepumas,
Shopping on BestBuy.com should be fun and exciting and not fraught with the kind of problems that you describe. I regret very much that this has been your experience.
I was unable to locate your BestBuy.com account using the information you provided when you signed up for Best Buy Unboxed. If you will please send me a private message that includes your full name, telephone number, e-mail address associated with your account, and My Best Buy ID number (if you have one), I will do my best to help.
Thank you for writing to us. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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ITunes Account Disappeared Within Last Several Hours

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