ITunes store access failure causes Apple TV to remove a lot of content

I've recently been experiencing a problem where the Apple TV will drop a great deal of content upon starting iTunes on my Windoze machine. iTunes reports it cannot connect with the iTunes store so it drops everything. Is there any way to disable this? It takes about an hour to put everything back on the Apple TV. Personally I don't see why a failed connection to the iTunes store should mean that all my content (not purchased content) should be tossed from the AppleTV. Thanks.

ajahearn wrote:
........ Personally I don't see why a failed connection to the iTunes store should mean that all my content (not purchased content) should be tossed from the AppleTV. Thanks.
Are you sure that the two are related. Have you recently updated anything on your system.

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The APP store wants me to sign into itunes store and the default Apple ID it displays is wrong

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OS 8.3
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How do I get the default Apple ID that is displayed changed?

What that means is that the Application you were trying to update was either purchased or downloaded to that device by a different Apple ID.
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I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, managed to reset but still unable to purchase apps from itunes store. Any good suggestion to fix this problem?

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks

Contact itunes support:
http://www.apple.com/support/itunes

HT5622 Today I tried downloading an app from the App Store and after entering my Apple ID it says this Apple ID Connor be used In The iTunes Store please use another Apple ID. Weird since I am in the App Store so body help

Today I tried downloading an app from the App Store and after entering my Apple ID it says this Apple ID Connor be used In The iTunes Store please use another Apple ID. Weird since I am in the App Store sombody help

I have the same issue. I try to download an app from the App store on my iPhone 5, and just says that I can not use that user ID to purchase from iTunes. I saw a couple of threads that this might be an apple issue? Not sure though.

HT1206 I can't log into the Itunes store. I type in my Apple ID and my password and the message "This Apple ID cannot be used for the iTunes Store." "Enter another Apple ID." I need help on fixing this.

I can't log into the Itunes store. I type in my Apple ID and my password and the message "This Apple ID cannot be used for the iTunes Store." "Enter another Apple ID." I need help on fixing this.

Yeah I'm starting to see a ton of forums posts right now about the same thing :/ I wonder what's going on

ITunes Store access causes "iTunes has Stopped working...Windows is check..

When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
Another iPhone worked a synch but fewer tracks to download!
I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?

Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web

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Thank you in advance for any help that can be provided.
I have my own Apple ID and the associated password and it works as it should when accessing the itunes store from my laptop. However, I noticed that on my new Iphone 3G when I go to sign in to the itunes store it is showing my Apple ID as someone else, thus it won't accept my password.
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Contact itunes support:
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ITunes and App store access after changing Apple ID.

Having changed country of residence recently, I changed my Apple ID. However, the old ID continues to come up on my iPad and asks me for my password. The ID has been closed and it will not accept either my old password or my new password under the new ID. It does work on my PC under the new Apple Id, but I cannot access, download or update any apps etc on my iPad.
When attempting to access the Apps Store it constantly comes up with a log-in using my old ID and will not et me change that ID. If I try to change the password using "Forgot password", it simply will not recognise the old ID as being a valid ID. The email address for the old ID is no longer valid or in use and that is why I chnaged my Apple ID rather than setting up a new ID.
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Old Silva

Hi ,
Welcome to the Apple Support Communities!
I am sorry to hear that you cannot connect to or download from the iTunes and App Stores. There are some very good troubleshooting steps that I would recommend in this situation. Please follow the steps and information in the article below.
Can't connect to the iTunes Store
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a great day,
Joe

Can no longer access iTunes store nor log into Apple ID account

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Update: after some internet and support research, I was finally able to fix the Apple ID problem!
It seems the issue traces back to setting up a new iPhone 4S and signing up for iCloud in the process a couple of weeks ago..
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Thanks, Iconic HD!

Itunes store access causes itunes to be not responding?

This is pretty strange -- at my home all this works fine -- I select itunes store and I can navigate and select things and even run diagnostics and everything works fine. At my office (where I have network control) when I click on the itunes store, the programs instantly goes into not responding mode and can only be shut down through the task manager. The same thing happens if I run diagnostics -- instantly get the windows message that say this program has performed a fatal error and needs to close. I can restart itunes and I can play music from my library and stream it as well -- I can even go to look at my online account options -- check my balance -- all of which requires a connection, but if I click on the home icon -- the program hangs -- this used to work just fine, but I believe stopped working upon my upgrade to itunes 8.
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When trying to download app from itunes store I get message: Apple Id has been disabled. I have reset my password, but the problem has not been resolved.

When Trying to download applications from the itunes store, I receive a message that my Apple Id has been disabled. I reset my password, accessed my Itunes Account successfully, but when trying to download, the same message appears.

You need to contact Apple Support, particularly iTunes Store support team. Cheers!

HT2534 cannot connect to iTunes store when creating new apple id

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Thanks for your response. But I don't think this is quite correct. I have an Amazon account and have full access to their stock, including a vast collection (probabaly all) of their Kindle books - here I have no problem whatsoever purchasing the latest Kindle e-book best sellers, reference books etc. as well as downloadable software. However, the SA iTunes store does NOT offer one book for sale.
I have noted other posts on this site with a number of people offering an opinion. How can we get Apple to provide a proper answer. We afterall still Apple customers albeit somewhat neglected - maybe a large part of the problem is that Apple itself does not have a presence in SA.

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I had to restore my PC to factory settings and then reinstalled itunes. I now can't access the itunes store - the moving bar at the top had been going for 45 minutes this time and I've deinstalled and reinstalled twice already.

Hello bellewat33
There are a few things that you can try, the articles below will provide assistance.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I was never able to figure out the cause of my problem, but I was able to resolve it somewhat. I created another user account and iTunes was back to normal. I then just moved my iTunes library file to the new user account (and I spent a few hours getting all the other stuff changed - such as email in Outlook, etc).
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ITunes store access failure causes Apple TV to remove a lot of content

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