ITunes update i Cal and other issues

After updating to iTunes 10.4.1 the other day I can no longer sync my calendar events from my computer to my iPhone. When I plug in the phone, it takes away all the events in my calendar. Additionally, the update seems to have created problems with my "Mail" app. Whereas previous to the update I had two accounts--mine and my wife's--I now have four, and mail is bringing up dozens and dozens of old emails into my new mail box. Anybody else with the same issues? Is Apple preparing another update?

I am also experiencing app freezes, especially with the New York Times app which no longer seems capable of getting through a reading session without two freezes.
But I also having a lot of app that just quit without warning.
I hope this is something that is on the To-Do list for iOS 4.2

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Elite Pro, CMSS-3D not working and other issues after driver update

DElite Pro, CMSS-3D not working and other issues after driver update <font face="arial,helvetica,sans-serif" size="4">Elite Pro CMSS-3D control (on I/O console)no longer controls CMSS-3D.
The only time it works is if the original drivers are installed from the installation CD.
ANY other drivers stop the control on the Elite Pro I/O console from having any effect on CMSS-3D.
Also at one time when I cotrolled volume, CMSS-3D(original drivers), EAX and Crystalizer from the Elite Pro I/O controls then I had on screen display of said control that was being moved(on I/O console).
Now regardless of what drivers are installed, there?are no longer any on screen indicators.
The indicators looked like the ones that show when using the remote controller.
Anyone have any ideas?

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Kernel panics, crashes and other issues

hi all -
i've been reading through tons of posts over the last week about my issue and trying to resolve it but can't seem to get my machine up and running consistently.
it started crashing consistently on jan 10 - suspiciously the day the itunes update came out - and i have since run the fixes people posted relating to that update to no avail.
i keep getting kernel panics - while i'm running photoshop, safari, word, textedit, ical, etc. i took it to a mac authorized repair shop, but they gave it back to me saying they couldn't duplicate the issue described. it started happening again right away - i unplugged everything except the keyboard and mouse. still got them. have run disk utility from the startup disks several times.
one thing i noticed was it seems to repair the same problem every time - "invalid extent entry". i found a post on this board that said only disk warrior can fix that problem in 10.3.9. disk utility says it fixes it, but it comes up every time...
also - after i downloaded and ran onyx it seemed to be better for the last two days. and then today i plugged my scanner in and tried using it. it crashed photoshop and then everything else started crashing even though i unplugged the scanner. i tried looking for a driver update for it, but os 10 couldn't open the file i downloaded from epson - which was:
TWAIN Driver and EPSON Scan Utility v2.65A
Macintosh OS X (v10.2.x - 10.3.x)
epson11385.sea.hqx - 34.2MB - posted on 04/18/05
a window popped up that said the file didn't appear to be compressed and i should get more information from the manufacturer. i read on this forum that bad drivers can cause kernel panics, but i can't seem to load the update. i also trashed my epson printer driver for good measure.
1) so my first question is: could the invalid extent entry problem be causing kernel panics? or are the two unrelated? should i definitely download disk warrior to fix that?
2) also something i haven't been clear about regarding repairing permissions - do you have to boot from another drive to repair permissions? my internal drive is my startup disk, and i don't have a bootable external drive. i tried repairing permissions with onyx, but it crashes every time. is this because i need to boot from another disk? how do you do that and run onyx?
3) has anyone had the problem with panther not opening the epson 4870 driver update?
i've been trying to solve this for weeks...i'm about to swear off technology altogether and move to the mountains.
thanks for any suggestions you might have!
slowjane
g4 gigabit ethernet powermac dual 500 mhz processor Mac OS X (10.3.9) epson 785epx printer, epson 4870 scanner
g4 gigabit ethernet powermac dual 500 mhz processor Mac OS X (10.3.9)
g4 gigabit ethernet powermac dual 500 mhz processor Mac OS X (10.3.9) epson 785epx printer, epson 4870 scanner

You are doing fine. Don't beat up on yourself (bad ram will do pleanty of that by itself).
Until you get the ram figured out there is no hope for a stable system. If you have bad ram then it will corrupt the system as fast as you can repair it.
If you have the hardware test disk it has a ram tester that can, depending on the system and disk, run in extended(on the menu) or looped mode(command l). It usually reports which stick of ram is bad. On a desktop this is a big deal.
On a laptop it is much easier. You usually have a limited number of ram slots. I don't know what mac you are running because you have not filled out any of the info for your profile.
Pull all but one stick of ram and run on the other to see if that helps. If no change, run on the other stick and see if that helps. If all the ram is non Apple then it could be either. Apple ram is usually, but not always, good ram that stays good. By the way, with the dry weather we are having it is important not to risk static zapping of your mac. The easiest way to ground yourself is to be bare foot then touch the power supply case or other metal interior surface of the computer before tackling the electronics.
I like Crucial Ram but OWC also has a lifetime guarantee and they stand behind the ram. If the vendor of replacement ram has a bench tester then that is the best you can do without putting the ram in your mac.
Once you get good ram in your mac then concentrate on the system. In my opinion, Disk Warrior is the only utility that one needs to purchase for X. It can keep fixing your directory but if the ram is bad X will keep getting corrupted again.
That the permissions are not running off of disk is, yes, a bad sign.
When the ram is replaced;
If you have a backup hard drive I'd make sure that it has, at a minimum, all your user data. You can also do this with cd/dvd's.
Reformat the hard drive and zero it to map out bad blocks.The system and applications can be reloaded later and your user data can be imported to the clean, new system. That is what I would make my mind up on doing.
It may be possible to keep your current system running with good ram and Disk Warrior but the odds are that some files have been corrupted and will rear their ugly heads in the future.
Just my 2 cents.

When will there be an itunes update that resolves the compatibility issues with windows 8

When will there be an itunes update that resolves the compatibility issues with windows 8

I hadn't heard there are issues. Can you tell me what the issues you have run into are? I just downloaded it yesterday on my new laptop and I am having issues syncing today...

Can I delete the Itunes update 10.6 and go back to 1.2?

Can I delete the Itunes update 10.6 and go back to 1.2?

You want to go to iTunes version 1.2? Your iPod will not work with that old of an iTunes version.
You can just uninstall the old version. Google for the old version and install it.

Dont connect with mac AppStore and iTunes store, but Safari and other apps is working good. pleeeease help.(OS X 10.8.5)

Dont connect with mac AppStore and iTunes store, but Safari and other apps is working good. pleeeease help.(OS X 10.8.5)

Error message?

Trouble with 4G and other issues after latest update.

To whom it may concern,
After the recent update I have been having the following problems:
I lose 4G in many places where I was receiving great 4G access before.
Battery life seems to have suffered a little, this may be due to 4G hunting.
New software applications were installed like the Caller ID app, and flipboard. I hate when software is installed without my authorization and then cannot be removed. What year do we live in Verizon?
I have heard on this and other forums that a factory reset does not resolve these issues but Verizon claims that it is the final resolution. We should not have to do a factory reset after an update. I understand that there are many variables to consider with all the apps out there but that is what testing is for. That is why we wait for updates from Verizon.
I will attempt a factory reset to resolve my issues. If this does not resolve the issues I will be contacting Verizon about a refund for the 4G access that I am now being denied.
Thanks
AlphaDanger

Hey AlphaDanger!
The year is 2013 and I read you loud and clear on wanting to make sure your software operates smoothly on your GS3. So, let's make that happen.
Right off the bat, thank you for the details as well as considering a hard reset. But, I'd like to make another recommendation if you have yet to do it. Instead, I'd suggest wiping the cache partition. To do this:
1.) Power off your phone.
2.) Simultaneously hold the volume up key, home key, and power key.
3.) When it vibrates, release only the power key.
4.) When you see the Android recovery menu, wipe cache partition using the volume down toggle and power key to select.
5.) Then select "Reboot System Now".
Please let us know how this goes.
EvanO_VZW
Follow us on Twitter @VZWSupport

ITunes unknown error (-200) (and others)

Just switched from a iPod mini to an older 20 gig. Tried to sync it. iTunes crashed. Made me reformat the iPod. Lost all music on it. Also, no audio was playing. Told me to update iTunes. (thinking it would solve the sync issue) I did. iTunes wont open because of quote...
"an unknown error occurred (-200)."
So I tried updating quicktime. Didn't work. Now audio wont work for QT player either.
I have tried past versions of iTunes and they wont load either (same error).
So now I have 2 empty iPods, and a computer that will not play audio or let me load my iPod. (websounds and other apps still work so it isnt the speakers themselves).
Any help on any of these things would be great. And spell it out please I'm not too keen on the procedures here.

Also, I have not moved any files since updating. Still won't do anything.

Twist charm swipes not working and other issues

Hi all,
I just got a new Twist a few days ago and am having some issues with it. I got it on line from Staples who have a very limited return policy so I need to get these problems resolved quickly or will have to return it in a few days. I really like it a lot and would hate to return it and deal with the replacement, double charge on my CC until they get the defective Twist and refund the bucks, not to mention the shipping hassles.
I've installed all updates including the Lenovo updates, updated the Bios, did a factory refresh and went through the update process all over again and also calibrated the screen.
So the problems I'm seeing are the swipes from top to close an app, left to view open apps, and right for the charms will intermittently stop working but you can still tap on apps to open them and slide the app screen left \ right.
The other issue is that occasionally the app screen will shrink and expand or open an app without being touched, I would have it on a stand in tablet mode and watch it expand \ contract, and suddenly bring up an app like Remote Desktop. I contacted Lenovo support they said it was a hardware issue and recommended returning it but I'm reluctant to do this and hope there's a solution for it.
I did notice was that moving to portrait mode would usually work to bring back the swipe functionality. Digging into it a bit more, I think I found the root cause, when it is in tablet mode with the keyboard folded back, the keyboard isn’t getting fully disabled, watching it closely I noticed that a cursor would sometimes appear \ disappear momentarily.
Any thoughts or advice would be GREATLY appreciated!!

Chris Ibsen wrote:
I still have access to the folder, as I still have the external drive.
okay, let's make really sure it is the entire iTunes folder. a typical one looks like this on the inside
the red arrow points to the heart of your iTunes library - the iTunes library file, the iTunes database. you will want to treat this file as the apple of your eye !
anyhoo, if indeed the entire iTunes folder is on the external, simply drag it from there to <MacintoshHD>/users/<yourname>/music on the new Mac.
since a folder by the same name is already in that location, the finder will tell you so and ask you if you want to "replace it with the one you're moving". confirm that you want that.
when the copying has finished, fire up iTunes and you should be taken to the exact same library you were used to from your old Mac.
finally, go iTunes > preferences > advanced and check that +iTunes media folder location+ is set correctly - it should point to the iTunes folder on your new Mac's startup disk. if it doesn't, change it accordingly.
please post back with results !
JGG

New itunes update wont download and now I am told to reinstall itunes using "tool". That doesnt work. Says I have no itunes on my computer. Is it ok to uninstall and then reinstall?

Notified there is an update to itunes. Downloaded it, now I have NO itunes on my computer. Went to tools as asked to do so manually. Still nothings. Is it safe to uninstall and then reinstall itunes? And has anyone else experienced this.

Hello janrk,
I would recommend following through the uninstall and reinstall procedure. The following articles provide steps for this, and other troubleshooting that can help get iTunes installed and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

I can't get itunes update to download and install properly. I get the following message Error7(windows error 26) what can I do

I recently tried to downlad the itunes update but it would not install properly and now I have no access to itunes and all my music. I get the following messages - Error7(windows error 26) and This applicaiton has failed to start because MSVCR80.dll was not found. Can anyone help me fix this issue. I have a Hewlett Packard Computer and Vista. Thanks

Similar issues here.
I purchased five movies for download and having nothing but problems getting them downloaded. I keep receiving error messages and the download stops and I have to restart it, just to get another minute worth of download with each restart. Now Apple has my money and I have nothing.

ITunes update was corrupted and now I can't update anymore.

Hi all!
While trying to update iTunes (either by Software Update menu or iTunes itself) it displays the following message:
Both Software Update and iTunes detects that there's an update available. Yet, the message above appears once I click on the Install button.
Any idea how to solve this?
Many thanks in advanced.

excellent news.
What I'm not sure now is that the corrupted update data is still somewhere in my Mac or it was replaced by the new installation I did. (Yes, I'm the kind of person who needs to keep control over the computer things)
I don't believe so. I think the trouble with getting the updates is more at the Apple servers end of things with this particular issue. (Reports of this error message come in patterns which seem to suggest that.) So I think you should be okay.
... the acid test will be when the next iTunes update comes out. (It's been around two months since the last one, which seems an unnaturally long time between updates, already.)

Spotify Premium Adverts/Annoncents and Other Issues

Hello I have been a paying customer for some months now and am finding the windows app to become progressively worse with each update. As I pay for an ad free service I struggle to understand the justification of an 'Announcement' banner which dominates the screen upon start up. This is nothing more than an advert with a different title. Not only is the banner very frustrating to have to hide each and every time the computer is restarted, I also have to deal with some of the ridiculous and insulting suggestion, such as todays 'one direction'. - In my opinion this I utter rubbish and is clearly not based on any of my previous listening habits. Next is the apps scrolling behaviour. The Spotify app once followed the standard Windows scrolling behaviour like all other software. After a so called update, the app now scrolls a whole page per notch of the mouse wheel. This make navigating through artist page very frustrating at best and sometimes near on impossible. This issue could be avoided if the scroll bar on the right hand side of the interface had used colours which contrast each other better that 'grey on grey' which has been chosen. My final annoyance is with the iOS app which makes my iPhone unresponsive and unusable. This has now forced me to return to iTunes on my device and delete the app. This is becoming increasingly painfully service to use and have not seen and fixes.Can I please has a quick and meaning full response or I will be forced to cancel this subscription and look elsewhere for a music service. Thank YouDwilko87 Spotify Version 1.0.10.107.gd0dfca3a running on Microsoft Windows 8.1 fully updated.iPhone 5, iOS 8.4 which was running the most recent Spotify update until I deleted it.I have attempted to uninstall and reinstall without success.

Yes, your installation errors appear to be the innocuous false errors related to the brain-dead Flash installer. If the programs seem to be working fine, don't worry about it. As far as not being able to open images with Photoshop from Windows Explorer, I recommend taking that question to the Photoshop forum.

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

My Itunes update hung up and wouldn't complete. I had to power cycle the computer. Now Itunes will not open.

My Itunes update hung up (for an hour) and wouldn't complete. I had to power cycle the computer. Now Itunes won't open / start.

In iTunes go to the Edit menu, then preferences. Click on the "Devices" tab. In there you will see a device backups section. If there is nothing there then you did not backup to your computer first. It is also possible that you were backing up to iCloud before updating. That is harder to check with an iPhone that is logged into your account.

ITunes update i Cal and other issues

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