IWork Serial Number and installation

I purchased the iWork Family pack in July and installed it on my new iMac. I just bought a new macbook yesterday but I cannot find my iWork discs. I know I can download the trial software from Apple.com but what do I do about the serial number? I still have 4 licenses left so I don't want to buy it again.

charles clifton wrote:
I'm back because re-reading your message, I feel that something is not clear.
I have a similar problem, I had a problem with my OS so registered an express lane complaint and spoke to an apple tech in the UK a couple of days ago. He suggested I reinstall the OS which i did. The system original came with iwork 06 and i bought the upgrade online. I used to keep all my apple mails which would have had the serial number in a folder which has now disappeared and I can't find it anywhere on my apple store purchase history or itunes (where i know now it wouldn't have been). Its giving me a 30 day trial but as I've paid before I don't want to have to do so again. Most of my folders were copied into a previous systems folder on the HD. I've searched the message boards and thought you guys could help.
Machine is 2-3 year old imac came with leopard upgrade disc, iwork 06 and ilife 06 back up discs.
I don't understand which is the version which you paid for.
If it's iWork '06, you must pay to be able to use iWork '09 more than 30 days.
If it's iWork '09, apply what Peggy wrote.
Yvan KOENIG (VALLAURIS, France) samedi 20 novembre 2010 18:17:27

Similar Messages

Lost CS3 serial number and installation disc

I am re-installing Adobe CS3 Master Suite to a new PC. The original installation on the old PC was done by someone who have left the company and also the installation CDs and serial number are not able to be located.
I have since manage to download the CS3 software from Adobe website, but I forsee I'll be stuck when they prompt me for the serial number. I don't have the Adobe ID the former employee used to sign in to the Adobe website or make the purchases. Can you please advice?
Also, at which stage do I deactivate the CS3 from the old PC and activate the CS3 on the new PC? Can I first activate the CS3 on the new PC first while ensuring that the old PC is powered off and not being accessed in order to ensure that the CS3 is working fine before I deactivate the CS3 on the old PC.

A single user license allows for activated installations on two machines. So you can leave the original installation working while you figure out what you can do to turn the former employee's software into yours. I do not see a solution myself if the former employee purchased the software and used their own Adobe ID for it. The company should have managed that aspect if the plan was to retain ownership of it. You might have to contact the former employee to get the software license properly transferred.
Transfer an Adobe product license

I lost my logic express installation cd, i have the serial number and support ID, what can i do?

Hey guys!
I bought a new mac computer and i wanted to install my logic express 9 on this one, but when i open the box i see theres no installation disk and i have no idea where it might be so is there anything i can do to get the installation? i have the serial number and apple support ID
Thank you! hope anyone can help me out

Apple apparently doesn't do email support. You could try sending an email to Apple corporate and see if it kicks up any dust. Otherwise, see if you can contact the place you purchased the software.
good luck,
x

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

I just bought iWorks Serial Number Key over the internet. When I use the key, iWorks tells me the key is invalid!! Please help. (I bought this iWorks from someone in Singapore. I am using it in Malaysia)

I just bought iWorks Serial Number Key over the internet. When I use the key, iWorks keep telling me the key is invalid!! Please help. (I bought this iWorks from someone in Singapore. I am using it in Malaysia.). Thanks

Downloaded the Trial version. It still says the serial number key is invalid. On the iWork page where I am suppose to enter the serial number key, the "Go Back" button is always BOLD, but the "Continue" button remains GREY all the time. The "Continue" button remains grey even after I have completed the key entry. I have to type the "Return" key on my keyboard to force enter the key. The message I get is still "Invalid key".
I have called Apple. The first person helped by asking me to delete certain items in some Folders and it still did not work. I was then connected to a senior person, but I heard over the recording that there were 15 persons waiting on the line. I had to end the call because the wait will take too long.

SWAP Equipment using IE4N, without serial number and material, it is possible?

Hi PM Experts, I´ve been reading about the way to SWAP equipments from his functional location without using serial number and material, I think if it is not possible, but to be honest, I cannot find any logical answer for it, since equipment number is unique for a plant. Does anyone have found any work around for it?.
I don’t want to use serial numbers and materials, because I think the process is really simple, since the client does not want to implement the refurbishment process. If there is a break down, here is what I do:
Case 1:
Dismantle damage equipment (Say PM01 Order Type)
Install new equipment (same PM order)
TECO the actual PM order
...Later
Case 2:
Create a new PM orden (say PM01 Order Type)
Repair the break equipment
TECO this new PM Order
Here are the inconsistencies:
What happen with the MTTR and MTBR reports?
In case one, I´ll create the material as equipment, while I´m installing, starting date for his master data is the installation day, and the MTTR and MTBR will start to run. This is ok.
What happened in case 2?, I need to stop the “clock” for the MTTR and MTBR of the dismantle equipment.
This is the reason why, I would like to use IE4N, but since there are no serial number and material, I cannot.
Can anyone please suggest a workaround for this scenario?.
I´m thinking in use INAC (Object Deactivated) system status, can this status help me?, Does this status “stops” the clock for MTTR and MTBR report?. If I change the status to ACT, I´ll get the clock back running?.
How about dismantle the equipment?, It will get the AVLB Available status, but the problem is, this equipment will be “floating” in the whole PM structure and I do not want it. I want to have it in a specific Functional Location but with this status, is this possible?. I woul like to use IE4N to SWAP UTs and later change the status to AVLB Available status, with and exits.
I thinking in an Equipment Status and a “Z” MTTR and MTBR report, based on this status. But to be honest, I´d like a standard solution for it.

For find my iPhone to work, the device has to be powered on and it has to be connected to a network (Cellular or WiFi). Find My iPhone uses your AppleID as the account to search for. Maybe the "guys" you were talking to were referring to a 3rd party application that essentially lo-jacks your device. But even then, it would still require Power and a network.
I don't believe that there is currently a way to flag a specific serial number for location.
Best of Luck.

I have a CS4 (Windows) purchased 4 years ago and I have registered my email with Adobe. However, I want to install it but I lost the box that has the serial number and I want to retrieve it back. Is there anyway I can retrieve it back?

Is it possible for me to use the email Adobe sent me 4 years ago as proof and retrieve my serial number for installation? Help!

Find your serial number quickly
Mylenium

I bought Photoshop elements on Amazon. After I entered the serial number and adobe id and password,

the serial number, adobe id and password, I cannot intialize the installation. Another screen appears "Setup wants to make changes. Type your password to allow this." What password does it want? My adobe password is not accepted.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Logic Boards, Serial Number, and iCloud

I'm posting this because I want others who run into the same problem to find a solution - I had some difficulty pinpointing why I was having the following difficulties. Hopefully, if you're reading this, my experience will help!
So, I have two iMacs - one is a mid-2011 model, one is the model before. I upgraded both to Mountain Lion with no difficulties. However, yesterday I began tooling around with iCloud on the newer model, and found that while some iCloud features worked - like Notes and Calendar - others did not, specifically, iWork. I have had no problems syncing files between my iPhone, iPad, and other iMac, so I've been able to retrieve Pages / Keynote / Numbers files with no problems. However, with the mid-2011 model, I was getting just an empty iCloud page.
I did the basic stuff - ensured that I was signed into iCloud with the correct account, ensured I had fully-updated software, and the like - but still, I was getting no love from iCloud. I searched a few forums and checked out some ~Library folders, but everything looked correct - everything was mirroring my older iMac's setup.
I initiated a call to Apple and the front-line rep had me create a test admin login to see if there was something wonky with my user file, but the problem persisted. (By the way, talking to a rep on the phone while they initiate a screen sharing program and following their red pointer around was great). The rep quickly bumped me up to a senior person, who investigated more files. And then we hit on the solution, one I didn't think to check out because it was so obvious.
A few months back this iMac wouldn't boot up, and Apple replaced both the power supply and the logic board. However, the folks at the Genius Bar forgot to "re-serialize" my iMac - the computer was nearly fully functional, but didn't have an internal serial number after the logic board swap. It's like a two-minute step that someone forgot to do.
I brought the iMac to the Apple Store today and in two minutes they had re-serialized the iMac. When I got home, everything was working as it should - the computer has its original serial number, and iCloud worked perfectly.
So there you go. If you have some parts of iCloud working, but not others, check that serial number - iCloud uses it for some, but not all, functions. And if you're getting a logic board swap, verify that your iMac has been re-serialized. It'll save you a trip later on.

Great that you found the solution!
Make sure you unmark this as a question though.
Regards!
Ri-dog

Can't find iWork Serial Number after 'Genius' reset MAC OS X?

So my Mac somewhat crashed last week (could not sign in) and the Mac Genius guy downloaded a new MAC OS X software program.
He told me to click-and-drag my previous files [Macintosh HD..., Previous Systems..., 2008-03-27_1212] and now when I try to open iWork 08', *it wants my serial number.*
*But I don't know where my iWork 08' serial number is? Can anyone help!!??*
Thanks
-CO767

I believe you mean the genius reinstalled Mac OS X.
The iWork serial number is stored in HD > Library > Preferences & it was likely lost in the crash as it's not part of the system. You will need to find the card with the iWork serial number that was in the original box. If you purchased the serial number online you should be able to find in by going to the Store tab at the top of this page then click on Account (at the upper right of the page under the Search box), then Downloadable software purchases & log in.

First question.....HOW DO I TALK TO SOMEONE???????? Second. I have a serial number and HOW DO I DOWNLOAD THE SOFTWARE....... most important.. how do i talk to a person? ????

Well, I need a response.

Your posting begs for a sarcastic response, along the lines of "not the way you currently are", but I'll spare you. I do not know of a phone number you can use, but there are a few different links for chat. Which one you use depends on what you need to discuss.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Adobe ID and registration support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )
As far as downloading goes, the following page should help. but if it doesn't please be more spoecific with your request.
Download and Installation Help -
https://helpx.adobe.com/download-install.html

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12? If so then please contact our support team at Adobe - Contact Support – Download and Installation. I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

HT3053 i did some thing wrong that makes my mac just showing a black screen and amessage says you need to restart your mac .... etc and i wanted to talk to any one from apple and i couldnt get my mac serial number and i could do nothing i turned to some o

i did some thing wrong that makes my mac just showing a black screen and amessage says you need to restart your mac .... etc and i wanted to talk to any one from apple and i couldnt get my mac serial number and i could do nothing i turned to some one who formatted the hard desk and i tried to talk to any one from apple but it seems no one care i spent 4 years to be able to buy this mac and i dont know what to do > i will never buy mac again please some one tell me what to do dvd is not working i press on options and nothing happen what showld i do ? through it ? some body tell me what to do or where to go

Just to make certain, you inserted the original installation disk and started the MBP holding down the C key? Did the Optical drive reject the disk or did it just spin? If the former, the lens in the drive may be dirty and needs to be cleaned. If the latter, you will have to take it to an Apple repair facility.
Ciao.

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
There is no download as such. When you purchase QT 7 Pro, you are just purchasing a registration key that "unlocks" the QT 7 "Pro" editing features already built into the QT 7 Player but not activated without the key. Since you are listed as using the Lion OS, you need to check your "Applications > Utilities" folder to see if QT 7 is already installed there.
If it is, then you will need to open the app, open the "Registration..." window under the "QuickTime Player 7" Menu and enter the "Registered To:" and "Registration code:" entries to activate the "Pro" features. Be sure to follow the instructions found on the web page I will post below.
If it is not already installed in the "Applications > Utilities" folder, then you will have to first download and install the special QT 7 Player v7.6.6 software found on the download page which is linked to the web page containing both installation and registration instructions which is included below.
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US

IWork Serial Number and installation

Similar Messages

Maybe you are looking for