Jabber user remains logged in

10.6 Server: iChat Service running.
User logged in once from their MBP (10.6) successfully, but no matter whether they actively log out from iChat, or just close the lid and take it with them, they remain logged into the server and appear as present to the other users, which causes some issues since they're not really. On a service start/stop they disappear, but immediately come back online, even though they are not.
When they do show back up and log in, they do so successfully, but they do not receive the messages sent in their absence.
How can I manually disconnect that user from the server and restore them to working order so they come and go as the other users do?

Hi Michael,
One of our clients reported the same issue to us recently, also running CUP version 8.6.4.11900-1.
This was logged with TAC and it seems we are hitting Bug ID "CSCub94611 - Blank Cisco jabber Summary page"
Details of this bug are not currently available to the public.
Issue is fixed in CUP version 9.1.1.10000-8.
The Cisco engineer also provided a CLI command to view how many users are logged in.
Command is: show perf query counter "Cisco XCP CM" "CmConnectedSockets"
Regards,
Ismail

Similar Messages

  • Headless itunes server works when I'm screensharing in... but stops working when I stop screensharing. Server user remains logged in, but clients cannot access.

    I have a headless OS X Server, on which I've created a new Network User: "iTunes". When I screenshare into the server machine, all my devices are able to see the Home Shared itunes account an play movies, TV and music.  As soon as I stop screensharing in to the server machine (even though I keep the user "iTunes" logged in), none of my devices can access the home-shared account.  Very strange... ideas??

    I solved issue by completely uninstall Mc Cafee ==" (so persistent)
    Phew, i can go to iTunes as usual

  • Jabber for windows logged in user count

    We recently deployed Jabber for windows 9.1.3 to 4000 users over a 3 week span. I have been trying to monitor how many people are logged in and using the client. I am using both CUPS admin and RTMT to try and figure this out and am now confused as to what I am actually seeing.
    When looking in CUPS under application/Jabber/user settings, I have been looking at the number of users who have a client type and version listed as I found in initial testing, those fields update when a client is launched (doesn't need to be logged in). Further testing shows this isn't always correct in that I have found a client type and version for users who do not have the client launched, and nothing for a user who has Jabber launched.
    When using RTMT, the Cisco Jabber Summary produces no information, but the CUP Summary does. I see the "Current XMPP Clients Connected" chart increase through the day, but not sure if this is logged in Jabber users, or not.
    I looked in the reporting on CUPS and there does not seem to be a report for clients.
    Does anyone know of a definitive way to track how many Jabber clients are logged in?
    CUPS 8.6.4.11900-1
    CCM 8.6.2.20000-2
    Jabber for windows 9.1.3
    Thanks
    Michael

    Hi Michael,
    One of our clients reported the same issue to us recently, also running CUP version 8.6.4.11900-1.
    This was logged with TAC and it seems we are hitting Bug ID "CSCub94611 - Blank Cisco jabber Summary page"
    Details of this bug are not currently available to the public.
    Issue is fixed in CUP version 9.1.1.10000-8.
    The Cisco engineer also provided a CLI command to view how many users are logged in.
    Command is: show perf query counter "Cisco XCP CM" "CmConnectedSockets"
    Regards,
    Ismail

  • Jabber for windows only allows the logged-in AD user to log into his jabber account only

    Hello gang,  
    I have this strange issue with jabber for windows 10.5.  So if you log into a pc with your microsoft active directory domain account and try to log into jabber with the same user credentials, you can log-in fine. However, if you try to log into another jabber account that is different from the AD account that you are logged into the pc with, you will not be able to log into jabber.  You will just get an error from jabber that says that your credentials are incorrect. I actually deleted the jabber folders in the  local and roming data folders, thinking that maybe it was caching the password but even that did not help.
    Has anyone seen this problem before?

    I've also experienced this.  If you are logged in as a local user on the computer you can switch to any other Jabber user, but if you are logged into your computer with a domain/AD account you cannot login as a different user, only the domain user that is signed into the computer can login to Jabber.  Does anybody know of a workaround or fix?  Is this a setting that can be changed?  

  • Cookies repopulate after use Safari Preferences Privacy. Safari Clear All History works, but also logs me out of site to which I'd like to remain logged in. I use a MacBook Air, running Yosemite 10.10.1.

    Cookies repopulate after I use Safari<Preferences<Privacy to try to remove some, but not all cookies. They don't seem to repopulate after I use Safari<Clear All History, but then I am logged out of sites to which I'd like to remain logged in. I use a MacBook Air, running Yosemite 10.10.1.

    Hi,
    I have an update so I thought I would share in case any other users are experiencing a similar problem.
    I made an appointment with the Genius Bar at the Apple Store.
    I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
    Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
    I couldn't be happier.

  • Jabber User Always Available

    We have a weird situation where one Jabber user is always Available, even when they are logged out. We are running CUPS version 8.6.4.10000-28 and when the user logs out the CUPS server shows them as logged out.
    The user has 3 devices attached to them, a 7942 phone, a Softphone and an Extension Mobility profile. We've made sure to log him out of Extension moblity, softphone and physical phone but he still shows as available.
    Any help is appreciated.  

    We had the same problem too. We are using CUCM 8.6.2.24901-1 with CUPS 8.6.5.13900-2 and Jabber for Windows 9.7.2 Build 18938.
    What seems to help was to reassign the license capabilities for the user under CUCM / System / Licensing / Capabilities Assignment. After disabling both licenses for "Enable CUP" and "Enable CUPC" and saving, then activating both again, saving and restarting Cisco Tftp Service (CUCM / Cisco Unified Serviceability / Tools / Control Center - Feature Services) the user doesn't come back as "available" user.
    Maybe this workaround could be the solution for that problem.

  • IPod not recognized by iTunes-message about other users being logged in

    Recently, whenever I connect my Ipod to the USB device to update my library, I often get an error message stating there are other users using itunes on my computer already, so itunes cannot recognize the ipod. Then it says to ask other users to log out, and then try again.
    No other people but me ever use itunes on my computer and no one else is logged in but me (and I'm the only person who has an iPod account in my family). I try all different things, like logging everyone else's accounst on the computer off, restarting itunes, reconnecting the USB, etc- but nothing works. The message won't appear after this again (unless I've restarted itunes), but a window pops up about my ipod with all different files, like "calendar."
    Can anyone tell me why this happens, and how to connect my ipod when it does?
    Video   Windows XP  

    Try this.
    Fast user switching in Windows XP is not supported.
    Incidentally, this a forum for connecting to a Mac.

  • User SAP* is active. No other users can log on.  Now What?

    After the last time I restarted the portal, I get the following message when I try to logon:
    User SAP* is active. No other users can log on
    Before the reboot, I was trying to configure LDAP. I changed the Data source from "Database Only" to "Read-Only Microsoft ADS (Deep Hierarchy) + Database". I also, tried to create a Superuser/Password.  You can logon using SAP* and see the users from LDAP.
    Any thoughts?  Also, can anyone clarify the configuration option:
    SAP* User Configuration
    Enable SAP* user (If you disable the SAP* user, enter a superuser ID and password below)
    Superuser Name   
    Superuser Password
    EP6.0

    Bill,
    You have to assign a user the super admin role.  Once the user has this role, go to the UM Configuration (System Admin--> System Config --> UM Configuration) and uncheck the Enable SAP* User option and enter in the superuser name and superuser password.  Restart the portal and users should be able to login.
    FYI.  No users can login to the portal if sap* is active.
    Regards,
    Marty

  • SAPJSF user cannot log-on to the User Management Engine.

    We have a newly installed PI 7.0 system.
    SLDCHECK is succussful but if we go to the http://hostname:50100/sld - we are redirected to http://hostname:50100/logon/logonServlet?redirectURL=%2Fwebdynpro%2Fdispatcher%2Fsap.com%2Ftc%7Esld%7Ewd%7Emain%2FMain
    When we check the default.trc file, we see the error: User "SAPJSF" is the communication user for the connection between User Management Engine and the ABAP backend system SIDCLNTxyz. This user cannot log-on to the User Management Engine.
    The SAPJSF user is not locked in SU01.  This user is used by the JCO providers to connect to the gateway service.
    We opened Visual Administrator and navigated to Server0 -> Services -> UM Provider
    We changed the password  property at ume.r3.connection.master.passwd
    We then restarted the ABAP and J2EE engine.  But we still see this error.
    Any help to solve this issue is appreciate.
    Jay Malla

    Hi,
    Please, refer the link below. It says you cannot logon with SAPJSF user to J2EE engine for security reasons.
    http://help.sap.com/saphelp_nw2004s/helpdata/en/4e/225b42eeb66255e10000000a155106/frameset.htm
    Thanks
    R.Murali

  • Jabber cannot do voice calls to PSTN or to other jabber user

    Hi,
    I'm trying to troubleshoot why jabber for windows 9.7.2 is not able to establish calls to PSTN dialed by DN and to other jabber user called by URI, not DN.
    We have CUCM 10 with IM and Presence 10. IM and Presence is newly installed. I have created 2 x Cisco Unified Client Services Framework devices for 2 users. Users are able to connect through jabber for windows, IM, do direct DN-to-DN calls (including video), but not able to call outside to PSTN and by URI to other users.
    Cases:
    - jabber for windows - call DN to DN between internal users - working with video
    - jabber for windows - call DN to PSTN through SIP-to-SIP connection (SIP trunk to GW, SIP trunk from GW to ISP) - not working CUCM returning me Q.850 cause 65 to jabber immediately when other side pick up phone, even jabber hear ringing with music from ISP side. - Cause: 65(0x41)[Bearer capability not implemented]
    - jabber for windows - in search field I search for second user, I can see presence, when I click call button, call is immediately dropped - don't know reason still not troubleshooted.
    communication between GW 2801 and ISP is OK, they are acknowledge codec and everything is fine.
    EDIT: I tried to connect jabber for windows directly to CUCM TFTP servers without IM and Presense server. I have same behavior, when outgoing call is picked up it is immediately dropped by CUCM and send Q.850 cause 65 to jabber.
    EDIT2: any other SIP device configured same way as jabber CSF is working. just jabber not.
    EDIT3: when I selected "Media Termination Point required" on jabber device in CUCM, then voice is working normally. But if possible I do not want this and make voice without MTP. How?
    THanks

    I found it, i have enabled "Allow Presentation Sharing using BFCP" on SIP profile assigned to trunk pointing to voice gateway. This causes that SDP from gateway didn't come.

  • ICal Server - User can log in from iPhone but not from Desktop Mac

    I've got quite the peculiar problem with iCal Server on OS X 10.6.6 - my users can log in and access the shared calendars using their iPhones. When I set up an the same account on their desktop Macs in iCal, I get an error message "The server did not recognize your user name or password for account <username@servername>".
    I'm positive that username and password are correct. The only thing I found about that in the log files was that the CalDAV server returns a 201 HTTP status code when accessing the account from the iPhone vs. a 407 status code when using iCal on their desktop Mac. The same accounts are used for Email, File Sharing and Address book, all of which run fine.
    Has anyone experienced a similar problem? Maybe even solved it?

    Solved it myself - there was a non-ASCII character in the account password. Strange that the iPhone didn't have a problem with that while iCal did. Now that I've changed the password to contain only ASCII characters, the problem is gone.

  • CryptAcquireContext failing with ERROR_FILE_NOT_FOUND (2L) when user not logged on Windows 8.1

    I am having a hard time migrating a C++ CryptoAPI-based application that currently runs on Windows Server 2008 to Windows 8.1. The scenario is:
    This application is eventually triggered by WatchDog.exe, which in its turn is triggered when the computer is started by Windows' Task Scheduler.
    Task Scheduler uses the following rules to start the WatchDog.exe:
    A Administrator User Account;
    Run Whether user is logged on or not;
    UNCHECKED: Do not store password. The task will only have access to local resources;
    Run with Highest Privileges;
    Configure for Win 8.1;
    Triggered at system startup.
    The server sits there, nobody logged, until in a given scenario WatchDog.exe starts the application. Application log confirms that the owner of the process (GetUserName)
    is the very same user Task Scheduler used to trigger WatchDog.exe.
    It turns out that this application works fine in Windows Server 2008, but in windows 8.1 a call to CryptAcquireContext fails
    with return code ERROR_FILE_NOT_FOUND (2L). The odd thing is that the application will NOT fail if, when started, the user is physically logged
    on the machine, although it was not the user who started the application manually.
    I took a look at the documentation and
    found:
    "The profile of the user is not loaded and cannot be found. This happens when the application impersonates a user, for example, the IUSR_ComputerName account."
    I had never heard of impersonification, so I made a research and found the APIs LogonUser,ImpersonateLoggedOnUser and RevertToSelf.
    I then updated the application in this way:
    HANDLE hToken;
    if (! LogonUser(L"admin", L".", L"XXXXXXXX", LOGON32_LOGON_BATCH, LOGON32_PROVIDER_DEFAULT, &hToken))
    logger->log (_T("Error logging on."));
    else
    logger->log (PMLOG_LEVEL_TRACE, _T("Logged on."));
    if (! ImpersonateLoggedOnUser(hToken))
    logger->log (_T("Error impersonating."));
    else
    logger->log (_T("Impersonated."));
    err = XXXXXXXXX(); // calls function which will execute CryptAcquireContext
    if (! RevertToSelf())
    logger->log (_T("Error reverting."));
    else
    logger->log (_T("Reverted."));
    Excerpt with the call to CryptAcquireContext:
    // Get the handle to the default provider.
    if(! CryptAcquireContext(&hCryptProv, cryptContainerName, MS_ENHANCED_PROV, PROV_RSA_FULL, 0))
    DWORD e = GetLastError();
    _stprintf_s (logMsg, 1000, _T("Error %ld acquiring cryptographic provider."), e);
    cRSALogger->log (logMsg);
    return ERR_CCRYPT_NO_KEY_CONTAINER;
    cRSALogger->log (_T("Cryptographic provider acquired."));
    As the result, I got the log:
    [2015/01/08 20:53:25-TRACE] Logged on.
    [2015/01/08 20:53:25-TRACE] Impersonated.
    [2015/01/08 20:53:26-ERROR] Error 2 acquiring cryptographic provider.
    [2015/01/08 20:53:26-TRACE] Reverted.
    That seems to show that impersonation is working properly, but still I get Error 2 (ERROR_FILE_NOT_FOUND) on CryptAcquireContext.
    Summary:
    On Windows Server 2008, the very same application runs properly even without the calls to LogonUser/Impersonate/Revert.
    On Windows 8.1, the application, with or without the calls to LogonUser/Impersonate/Revert, will only work properly if the user is logged on (which
    is not acceptable).
    Any thoughts where I can run to in order to get this working on windows 8.1?
    Thank in advance,
    Dan

    There are a couple of issues.
    Based on the parameters being used in CryptAcquireContext().  A profile needs to be loaded and your app has to be running as the same user who created the keyset. (which is why it works when a user is logged on Windows 8.1) Also, impersonation
    does not load your user profile, you need to call LoadUserProfile().  It seems like you should be using a machine keyset for your scenario if you want to do this when nobody is logged on.
    Take a look at the following KB article for more information.
    https://support.microsoft.com/kb/238187?wa=wsignin1.0
    thanks
    Frank K [MSFT]

  • What's the best way to check whether a user is logged in or not?

    I have a question about basic session handling.
    I'm running Tomcat 5.0.30 and have a web application where users can register with a username and password, and then log into a "member site".
    What is the best way of making sure that a user actually has logged in or not?
    What I've done in previous applications I've made is that I've just put a simple variable into the users session after he has successfully entered his password (i.e. Boolean loggedIn=true). Then I just test if this flag is true to grant him access to the member site. Is that a smart way of doing it?
    Are there any libraries I can use which handles sessions for me in a secure way?
    All comments and suggestions are appreciated!

    Maintain a flag using session attributes it to one when the user is logs in set it to value.... and change set it zero or invalidate that session... when the user is logged out...
    use something like this while user had logged in
    session.setAttribute("flag",<unique_number>);
    for checking whether the user had logged in or not...
    if(Integer.parseInt(session.getAttribute("flag").toString())=!<unique_number>){
    out.println("The session had expired");
    out.close();
    }

  • Only One Mobile User can Log In to Laptop

    I have a network account on my Mac Book Pro. I can log in no problem, access everything on the network, etc. but no one else can log in to this particular laptop. All of the other users can log into each other's identical Mac Book Pros, my account included. I have checked in my MBP's System Preferences > Accounts and the "Allow network users to login to this computer" checkbox is checked. The PDC is Leopard 10.5.6 running Open Directory.
    When one of the other network accounts tries to log in to my computer we get the following error:
    You are unable to login to the user account (username) at this time. Logging in to the account failed because of an error.
    I have googled that error but nothing seems to apply to this situation. Most of the postings found here and on the web are authenticating against Active Directory, and the assumption seems to be no one can log in, not just select accounts.
    I've done plenty of searching here and on Google but the description of the problem is hard to summarize so I'm posting my own question. Thank you in advance for any information you can provide.

    Is this a second hand phone? It sounds like the it is and the previous owner did not disable Activation Lock, the antitheft feature of iOS. If this is the case then the only solution is to get the previous owner to unlock it.

  • How do I make it so users can log in and sign up on my adobe muse website

    How do I make it so users can log in and sign up on my adobe muse website?

    If you would read through the Muse forum, this subject has come up multiple times.
    Muse does not currently support CMS, passwords, logins or bespoke client areas.

Maybe you are looking for