JNDI in Call Studio Database Element

Hi all,
I am trying to use the database element in Call Studio with version 9.0
I can't figure out what it is that should be used in the JNDI field and how to create the database connection.
Anyone knows how to do it in straight-forward way?
Thanks,
Sahar Hanna

Hi,
I did check that.
Actually what I have done is
Install the sqljdbc.jar in C:\Cisco\CVP\VXMLServer\Tomcat\common\lib
Create an SQL database (SQL 2008 R2)
in the server.xml file in C:\Cisco\CVP\VXMLServer\Tomcat\conf, i have added the following:
Context path="/CVP">
jdbc/obSurvey" auth="Container" type="javax.sql.DataSource" driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver" url="jdbc:sqlserver://192.168.2.166:1433;databaseName=obSurvey;integratedSecurity=true" />
and in Call Studio, in the database element, I have entered in JNDI name obSurvey
when I call the application I get the following error in ActivityLogs:
DB_Unsatisfied,element,error,A built-in element encountered an exception of type com.audium.server.AudiumException.
And in the errorlogs I get:
com.audium.server.AudiumException: There was a problem looking up the JNDI data source 'obSurvey'.
Anything missing? or wrong?
Thank you,
Sahar

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Hi all,
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touch111_24-7_Database,07/08/2014 13:52:31.724, The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. There was a problem looking up the JNDI data source 'ivr1'. The root cause was: javax.naming.NameNotFoundException: Name ivr1 is not bound in this Context.
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<Resource
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auth="Container"
type="javax.sql.DataSource"
driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver"
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Can someone help me to know what could be causing this error to appear?
Thank you in advance.
Lara

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and check if it is working or not.
regards
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Dear all,
It is a UCCE system 9.0 with CVP 9.0 and CVP Call Studio 8.5
I am using the Database Element in order to connect to a MSSQL database.
The below has been done:
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<Resource
name="jdbc/ivr"
auth="Container"
type="javax.sql.DataSource"
driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver"
url="jdbc:sqlserver://192.168.2.166:1433;databaseName=IVR;user=sa;password=cisco.cisco0;integratedSecurity=true"
/>
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But when I called the application, I got the below error in the Error log:
The error was: A built-in element encountered an exception of type java.lang.UnsupportedOperationException. The root cause was: java.lang.UnsupportedOperationException: Java Runtime Environment (JRE) version 1.6 is not supported by this driver. Use the sqljdbc4.jar class library which provides support for JDBC 4.0.
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CVP call studio Video tutorial

Hi Team
Is there any CVP call studio Video tutorial to make advanced call flow Integrated with Database IE(Oracle or SQL).
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Thanks
Ahmed Soliman

Ahmed,
I dont have any links to videos, but have you looked through the CVP programming guides:
http://www.cisco.com/en/US/products/sw/custcosw/ps1006/products_programming_reference_guides_list.html
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How to insert database elements?

Hi all,
could you please tell me .. how to add insert command in our abap program to insert the database elements? and also we want to know whether we can add the same insert statement we are using on the oracle.we tried with that command but it cause some problem.
INSERT INTO ZJEYC1 VALUES (' & CUSTNO ' , ' & CUSTNAME & ' , ' & CUSTADDRESS & ' , ' & CUSTMOB & ').
is it correct?...
if no please send me the code...

INSERT - Insert in a database table
Variants
1. INSERT INTO dbtab VALUES wa. or
INSERT INTO (dbtabname) VALUES wa.
2. INSERT dbtab. or
INSERT *dbtab. or
INSERT (dbtabname) ...
3. INSERT dbtab FROM TABLE itab. or
INSERT (dbtabname) FROM TABLE itab.
Effect
Inserts new lines in a database table .
You can specify the name of the database table either in the program itself in the form dbtab or at runtime as the contents of the field dbtabname . In both cases, the database table must be defined in the ABAP/4 Dictionary . If the program contains the name of the database table, it must also include a corresponding TABLES statement. Normally, lines are inserted only in the current client. Data can only be inserted using a view if the view refers to a single table and was defined in the ABAP/4 Dictionary with the maintenance status "No restriction".
INSERT belongs to the Open SQL command set.
Notes
You cannot insert a line if a line with the same primary key already exists or if a UNIQUE index already has a line with identical key field values.
When inserting lines using a view , all fields of the database table that are not in the view are set to their initial value (see TABLES ) - if they were defined with NOT NULL in the ABAP/4 Dictionary . Otherwise they are set to NULL .
Since the INSERT statement does not perform authorization checks , you must program these yourself.
Lines specified in the INSERT command are not actually added to the database table until after the next ROLLBACK WORK . Lines added within a transaction remain locked until the transaction has finished. The end of a transaction is either a COMMIT WORK , where all database changes performed within the transaction are made irrevocable, or a ROLLBACK WORK , which cancels all database changes performed within the transaction.
Variant 1
INSERT INTO dbtab VALUES wa. or
INSERT INTO (dbtabname) VALUES wa.
Addition
... CLIENT SPECIFIED
Effect
Inserts one line into a database table.
The line to be inserted is taken from the work area wa and the data read from left to right according to the structure of the table work area dbtab (see TABLES ). Here, the structure of wa is not taken into account. For this reason, the work area wa must be at least as wide (see DATA ) as the table work area dbtab and the alignment of the work area wa must correspond to the alignment of the table work area. Otherwise, a runtime error occurs.
When the command has been executed, the system field SY-DBCNT contains the number of inserted lines (0 or 1).
The return code value is set as follows:
SY-SUBRC = 0 Line was successfully inserted.
SY_SUBRC = 4 Line could not be inserted since a line with the same key already exists.
Example
Insert the customer Robinson in the current client:
 TABLES SCUSTOM.
 SCUSTOM-ID = '12400177'.
 SCUSTOM-NAME = 'Robinson'.
 SCUSTOM-POSTCODE = '69542'.
 SCUSTOM-CITY = 'Heidelberg'.
 SCUSTOM-CUSTTYPE = 'P'.
 SCUSTOM-DISCOUNT = '003'.
 SCUSTOM-TELEPHONE = '06201/44889'.
 INSERT INTO SCUSTOM VALUES SCUSTOM.
Addition
... CLIENT SPECIFIED
Effect
Switches off automatic client handling. This allows you to insert data across all clients even when dealing with client-specific tables. The client field is then treated like a normal table field which you can program to accept values in the work area wa that contains the line to be inserted.
The addition CLIENT SPECIFIED must be specified immediately after the name of the database table.
Example
Insert the customer Robinson in client 2:
 TABLES SCUSTOM.
 SCUSTOM-MANDT = '002'.
 SCUSTOM-ID = '12400177'.
 SCUSTOM-NAME = 'Robinson'.
 SCUSTOM-POSTCODE = '69542'.
 SCUSTOM-CITY = 'Heidelberg'.
 SCUSTOM-CUSTTYPE = 'P'.
 SCUSTOM-DISCOUNT = '003'.
 SCUSTOM-TELEPHONE = '06201/44889'.
 INSERT INTO SCUSTOM CLIENT SPECIFIED VALUES SCUSTOM.
Variant 2
INSERT dbtab. or
INSERT *dbtab. or
INSERT (dbtabname) ...
Additions
1. ... FROM wa
2. ... CLIENT SPECIFIED
Effect
These are the SAP -specific short forms for the statements explained under variant 1.
INSERT INTO dbtab VALUES dbtab. or
INSERT INTO dbtab VALUES *dbtab. or
INSERT INTO (dbtabname) VALUES wa.
When the command has been executed, the system field SY-DBCNT contains the number of inserted lines (0 or 1).
The return code value is set as follows:
SY-SUBRC = 0 Line successfully inserted.
SY_SUBRC = 4 Line could not be inserted, since a line with the same key already exists.
Example
Add a line to a database table:
 TABLES SAIRPORT.
 SAIRPORT-ID = 'NEW'.
 SAIRPORT-NAME = 'NEWPORT APT'.
 INSERT SAIRPORT.
Addition 1
... FROM wa
Effect
The values for the line to be inserted are not taken from the table work area dbtab , but from the explicitly specified work area wa . The work area wa must also satisfy the conditions described in variant 1. As with this variant, the addition allows you to specify the name of the database table directly or indirectly.
Note
If a work area is not explicitly specified, the values for the line to be inserted are taken from the table work area dbtab if the statement is in a FORM or FUNCTION where the table work area is stored in a formal parameter or local variable of the same name.
Addition 2
... CLIENT SPECIFIED
Effect
As for variant 1.
Variant 3
INSERT dbtab FROM TABLE itab. or
INSERT (dbtabname) FROM TABLE itab.
Additions
... CLIENT SPECIFIED
... ACCEPTING DUPLICATE KEYS
Effect
Mass insert: Inserzts all lines of the internal table itab in a single operation. The lines of itab must satisfy the same conditions as the work area wa in variant 1.
When the command has been executed, the system field SY-DBCNT contains the number of inserted lines.
The return code value is set as follows:
SY-SUBRC = 0 All lines successfully inserted. Any other result causes a runtime error .
Note
If the internal table itab is empty, SY-SUBRC and SY-DBCNT are set to 0 after the call.
Addition 1
... CLIENT SPECIFIED
Effect
As for variant 1.
Addition 2
... ACCEPTING DUPLICATE KEYS
Effect
If a line cannot be inserted, the processing does not terminate with a runtime error, but the return code value of SY-SUBRC is merely set to 4. All the remaining lines are inserted when the command is executed.
regards,
srinivas
*reward for useful answers*

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I'd like to take control of the type ahead buffer within my VXML script developed in Call Studio.
So far the only thing I could find about it is a reference to a VXML prompt attribute, but nothing about how it can be set in Call Studio. Has someone successfully used this? If yes, can this be set within Call Studio?
Thanks,
Attila
http://www.cisco.com/en/US/docs/ios/voice/vxml/developer/guide/refgde1.html#wp1049198 says:
"cisco-typeaheadflush Attribute for <prompt>
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I've tried configuring it in the settings tab just like you had on the screenshot with both com.cisco.typeaheadflush and the cisco-typeaheadflush too.
Unfortunately the non bargeable prompt is still skipped after a bargeable prompt having those set.
Shall I be thinking of writing my custom Audio element for this?
This is the generated VXML by the way:
http://www.w3.org/2001/vxml" version="2.1" application="/CVP/Server?audium_root=true&calling_into=Barge_Test" xml:lang="en-GB">
bargeable prompt

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I need to call logical database ADA two times in my program. I use calling logical database using LDB_PROCESS function module. I need to call LDB for depreciation areas 01 and 60. If I call second time, I get exception LDB_NOT_REENTRANT. I found, that for multiple calls of LDB, there should be LDB_PROCESS_INIT subroutine in logical database proram. In this case, program is SAPDBADA and in this program, LDB_PROCESS_INIT is missing.
Could you pls. help me, how to call ADA logical database two times?
Thanks&regards,
Jirka

The exception LDB_NOT_REENTRANT means: The logical database is not prepared to accept several successive calls within a transaction. So obviously you can't use LDB_PROCESS for your purpose.
Perhaps your goal is possible if you use a sequence of commands
GET <ldb_node_1>.
GET <ldb_node_1> LATE.
GET <ldb_node_2>.
GET <ldb_node_2> LATE.
etc...
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Why JNDI is called an Interface?

Why JNDI is called as Java Naming and Directory Interface, question is why
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It is an interface because it is defined as an abstract set of APIs, not actually implementation. The actually implementation is done by service providers.
Defining an abstract set of APIs without actually implementation can isolate the implemenation of service provide and client application code, thus make them more independently from each other. i.e, a client application would not need to know what changes made by any particular vendor.
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Not sure if this should get posted here or on the development forum but it's getting posted here anyways...
We have 4 combo boxes in our CVP deployment so we have 4 media servers. I'm trying to figure out what to configure for the Default Audio Path URI in Call Studio when creating a project .It appears that I have to specify either a single media server to pull the audio from or pull it from flash.
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CVP 7.0.2
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The normal way is to use the VIP you built on your CSS. Let's say this is a.b.c.d and it manages the IP address of the media servers as a "service", providing load balancing and resilience.
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Let's assume your application is called "foobar" and your locale is "en-us".
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http://a.b.c.d/en-us/app/foobar/
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Regards,
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How to call logical database

hi friends,
plz explain me how to call logical database in a report program?

hi,
Logical databases are special ABAP programs that retrieve data and make it available to application programs. The most common use of logical databases is still to read data from database tables by linking them to executable ABAP programs.
However, from Release 4.5A, it has also been possible to call logical databases using the function module LDB_PROCESS. This allows you to call several logical databases from any ABAP program, nested in any way. It is also possible to call a logical database more than once in a program, if it has been programmed to allow this. This is particularly useful for programs with type 1.
Logical databases contain Open SQL statements that read data from the database. You do not therefore need to use SQL in your own programs. The logical database reads the program, stores them in the program if necessary, and then passes them line by line to the application program or the function module LDB_PROCESS using an interface work area.
Logical Databases - Views of Data
A logical database provides a particular view of database tables in the R/3 System. It is always worth using logical databases if the structure of the data that you want to read corresponds to a view available through a logical database.
The data structure in a logical database is hierarchical. Many tables in the R/3 System are linked to each other using foreign key relationships. Some of these dependencies form tree-like hierarchical structures. Logical databases read data from database tables that are part of these structures.
Advantages of Logical database -
1) No need of programming for retrieval , meaning for data selection
2) Easy to use standard user interface, have check completeness of user input.
Disadvantages
1) Fast in case of lesser no. of tables But if the table is in the lowest level of hierarchy, all upper level tables should be read so performance is slower.
GO THROUGH THE LINKS
http://www.sap-basis-abap.com/saptab.htm
http://help.sap.com/saphelp_nw04/helpdata/en/9f/db9bfa35c111d1829f0000e829fbfe/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/9f/db9b5e35c111d1829f0000e829fbfe/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/c6/8a15381b80436ce10000009b38f8cf/frameset.htm
/people/srivijaya.gutala/blog/2007/03/05/why-not-logical-databases
Re: **LDB**
www.sapbrain.com/FAQs/TECHNICAL/SAP_ABAP_Logical_Database_FAQ.html
www.sap-img.com/abap/abap-interview-question.htm
www.sap-img.com/abap/quick-note-on-design-of-secondary-database-indexes-and-logical-databases.htm
http://help.sap.com/saphelp_nw04/helpdata/en/9f/db9b5e35c111d1829f0000e829fbfe/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/9f/db9bb935c111d1829f0000e829fbfe/content.htm
Use Tcode SE36 For creating Logical Database.
Here is a simple Program on Logical database.
NODES: spfli,sflight.
START-OF-SELECTION.
WRITE 'Test Program for GET'.
*Fetching SPFLI table
GET spfli.
WRITE: / 'Carrid:', spfli-carrid,
'Connid:', spfli-connid.
*Fetching SFLIGHT table
GET sflight.
SKIP 5.
WRITE: / 'Carrid:', sflight-carrid,
'Connid:', sflight-connid.
logical database
logical database
http://help.sap.com/saphelp_nw04/helpdata/en/60/183d78163011d2953c0000e8353423/frameset.htm
general
example program
http://help.sap.com/saphelp_nw04s/helpdata/en/9f/db9be035c111d1829f0000e829fbfe/frameset.htm
regards,
pavan
REWARD POINTS IF USEFUL

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Hello,
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Customer exit for calling a database a table

Hi Friends,
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Hay Diogo,
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TEST_DW04       000000000000101628
TEST_DW15       000000000000101628
FUNCTION zpldvarexit_pld_mplan_u01.
""Local Interface:
*" IMPORTING
*"     VALUE(I_VNAM) TYPE RSZGLOBV-VNAM
*"     VALUE(I_VARTYP) TYPE RSZGLOBV-VARTYP
*"     VALUE(I_IOBJNM) TYPE RSZGLOBV-IOBJNM
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*"     VALUE(I_PERIV) TYPE RRO01_S_RKB1F-PERIV
*"     VALUE(I_T_VAR_RANGE) TYPE RRS0_T_VAR_RANGE
*"     VALUE(I_STEP) TYPE I DEFAULT 0
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*"     VALUE(E_MEEHT) TYPE RSZGLOBV-MEEHT
*"     VALUE(E_MEFAC) TYPE RSZGLOBV-MEFAC
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*"     VALUE(E_WHFAC) TYPE RSZGLOBV-WHFAC
*" CHANGING
*"     VALUE(C_S_CUSTOMER) TYPE RRO04_S_CUSTOMER OPTIONAL
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*if i_step = 2.
DATA: BEGIN OF usevalue OCCURS 0,
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   " Variable nach Selektionsbild bearbeiten
    SELECT pld_mplan FROM zpldvalues
    INTO usevalue-pld_mplan
    WHERE username = sy-uname.
    ENDSELECT.
    refresh e_t_range.
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-Deepak
Edited by: Deepak warbhe on Sep 2, 2008 5:18 PM
Edited by: Deepak warbhe on Sep 2, 2008 5:28 PM

Runtime call to database server !

Hi,
actually i have made chart( line chart ) but i want to make it dynamic i want to get values after a certain period of time and then draw these values but don't want to lose my previous data which is already drawn. so suppose i want to query my database after every 5 minutes how can i do that , i have made my chart but problem is that it is not dynamic.
thanks

I think you can use Thread here.
You can call your database every 5 minutes by putting your thread to Sleep for 5 mintues .
public class GetData implements Runnable{
public void run{
//Get DAta From Database
Thread.sleep(_duration);
Best,
Ronak

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HI,
update ZYBKP set MATNR = zcore_2-ZDUMMY where matnr = zcore_2-ZDUMMY.
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in these statments you say that
update table set matnr = 'MATNR' WHERE MATNR = 'MATNR'.
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