Job Monitoring / Alerting

Aside from using job events/email actions to alert on job failures, what other tools are being used to monitor jobs and their critical path flows?
If you are using a tool outside of the Tidal console, what is the tool or tools you are using and what benefits are you getting from each of them?

We use an external event handler (CorreLog) to handle complex actions. From TES we create a job event, that sends a message to CorreLog including all necessay parameters to impose actions.
Many of these actions are sacmd commands, SMS (text messages) to operators etc.
This way we can achieve a much higher level of automation than we can with TES events alone.

Similar Messages

Background job monitoring - alert from second failure

Hi All,
There is a need for configure monitoring for background jobs.
I have been enabled background job monitoring via SE16 and background job is visible in RZ20.
The problem is that we want to have a critical alert from second failure of certain job, not from first failure.
Seems that I need to create a new method and assigne it to background job in RZ20?
Is there a documentation how to create own method? or is there a another way to implement this monitor?
Best Regards,
Jani Mäki

Hi,
Do you want to monitor second failure on a day?
Do you know the schedule of second job run?
If yes to these questions, you can try to monitor using BPM in solution manager.
Feel Free to revert back.
-=-Ragu

How can I edit the Alert Description for a SQL Agent Job monitor, specifically Job Duration.

I'm setting up some sql agent job monitoring, I need to monitor for Job Duration.
This is easy enough, I just create the overrides and set the parameters and it alerts as expected, however there is no alert text. The alert does me no good with out an alert description. How can I change this?
Paul Arbogast

Paul
It is not an easy way for your just copy that monitor and modify it. If you has interest, you may use MP2XMLDumper tool to export SQL server monitoring MP , modify relate moniotr and import it into SCOM.
You can download MP2XMLDumper tool from
http://blogs.technet.com/b/cliveeastwood/archive/2007/08/22/mp2xmldumper-version-2-0-export-opsmgr-mp-s-to-xml-using-mp-name-export-criteria.aspx
Roger

CCMS Background Job Monitoring Runtime Alert

Our Basis team has configured CCMS and the Background Job Monitoring for long-running jobs. They want to set up a "generic" entry (for example, * for job name) so that all jobs will be monitored for runtime longer than 1 hours (will be longer duration when moved to production). This seems to be working correctly but the alert message does not give the name of the background job that triggered the alert. The altert text is "Alert Text:3821 Sec > 3600 Sec Current value over threshold value System:DEV ". This message is coming from message class RT, number 001. How do we get the job name included in the alter message? I have looked at the messages available in message class RT but do not see one that includes a variable for job name. We do not know where to look to see what data is actually available for the alert text message and what other message classes might be possible.

Hi,
This is possible and perhaps the link in the thread below should help:
Simple question for CCMS Output format
Regards,
Srikishan

Business Process Monitoring (Job Monitoring)

Hi all,
I have some business processes being monitoring. Most of them are background jobs and we are monitoring delays, cancellation, duration...
My problem is that we have an external tool (CONTROLM) for job scheduling.
That means that jobs are not released directly in SAP, but they are in status scheduled and when the start condition (in the external tool) is reached, controlm makes a copy of the scheduled job and start it in SAP.
I have succeded to have the alerts working checking the option of "start job condition" , but some times I receive alerts like this one: "Job Name with schedule date 16.09.2010; not yet started" even if job is started and finished correctly.
Anyone knows what could be the problem? Or why are we receiving these "fake alerts"?
Best regards,
Virginia

Hi Virginia,
if you work with external schedulers and use start condition "Start by time" then you have to ensure that the maintained Planned Start Time in BPMon is earlier than the actual Start Time coming from the scheduler. If you use start condition "Use job start condition" this problem cannot occur as every job is picked up that fits the naming criteria. But there you cannot check for the start delay (business wise) but only system wise.
In general you have to ensure that either the latest SP for ST-PI plug-in is installed on your backend system or the latest SAP notes (component SV-SMG-MON-BPM) related to ST-PI are implemented. Only then you can ensure that no "funny" behaviour occurs when it comes to job monitoring.
Best Regards
Volker

CCMS Background Job Monitoring

We have setup CCMS background job monitoring and use it to send alerts for failed CH_* jobs. We activated an autoreaction for Job_Monitoring_Status.
Our autoreaction method has some extra functions to suppress duplicate alerts. It uses the alert text to check this. The standard alert text for Job_Monitoring_Status includes the job id + the end time: e.g.:
u201CCH_APAC_SD_RVV50R10C_DEL_BS_S1 | 03282700 | Termin, started at 12.10.2011,03:28:27 terminated at 12.10.2011,03:28:29u201D
This will let us duplicate suppression fail. We only need the job name in the alert text.
Can we change the message class for the Job_Monitoring_Status? Do we need to write our own message class?

Hi,
This is possible and perhaps the link in the thread below should help:
Simple question for CCMS Output format
Regards,
Srikishan

Background Job cancellation-Alert config in Solman

Team,
We would like to send an alert to the distribution list or the user whenever a particular background job is getting cancelled.
Could you please let me know the steps how it can be done in solution manager.
Regds,
Satyanarayana N

Hello,
I recommend to setup the Job Monitoring of Business Process Montoring from a Job Documentation. The alerts can either generate notifications (E-Mail, SMS) or workflow documents (messages in Support Desk).
This is demonstrated in a RKT tutorial:
http://service.sap.com/~sapidb/011000358700001911422008E.sim
The process is also documented:
http://help.sap.com/saphelp_smehp1/helpdata/en/8e/3ad6f807e147669036d2a6aed597aa/frameset.htm
Please also visit our Service Markteplace representation: http://service.sap.com/jsm
Kind regards,
Martin

Anybody using Batch Job Monitoring?

Hi Team,
Looking for some Solman BPM Batch Job monitoring help with the "job not started" monitor. It's not detecting the alerts.
Thanks,
Milton

Dear Milton,
For setup and monitoring possibilities, see the Business Process Monitoring Set-up and User Guideline Business Process Monitoring with SAP Solution Manager Releases 7.1 SP05+,
as of page 65, e.g. chapter 6.1.2.1.2 Start procedures in detail.
Kind regards, Barbara

Oracle Demantra Workflow Job Monitoring

Hi Oracle,
An issue with work flows in long running status. Error ed workflow in demantra schema. This need to be monitored.
In Demantra schema, WF_PROCESS_LOG table stores Demantra workflows.
I need to design
Workflow monitoring alert, either through Demantra Alert Manager Or SCP Alert Manager responsibility Or Cron job. . Please guide me in this enhancement of this feature.
My current env..
Demantra - 7.3.2
ASCP -- 12.1.3

We had developed custom code which from within our EBS environment allows us to submit Demantra Workflows.
Once there, the code keeps on looping through the following check to see if the specific workflow has been completed:
SELECT COUNT(*)
INTO cnt
FROM wf_process_log
WHERE schema_id = v_schema_id
AND status = 1
AND process_id = buff;
where: v_schema_id = identified of the particular workflow submitted & buff = unique process ID to watch (as there could hypothetically be multiple processing running, not likely here, but in theory they could)...this info can be obtained from:
SELECT schema_id
INTO v_schema_id
FROM wf_schemas
WHERE schema_name = v_schema;
where: v_schema = name of the workflow being submited

Operations Manager - KMS Idle Minutes Monitor Alerts - False Positives As Event ID 12290 Still Being Logged

Hi all,
I am using System Center 2012 R2 Operations Manager with the Key Management Service Management Pack at version 6.0.7234.0, and I keep receiving the following alert in Operations Manager:
"Idle Minutes Monitor Alert:
Key Management Service (KMS) inactivity exceeded threshold
Knowledge:
Summary:
The purpose of this rule is to alert system administrators to a possible KMS or network outage. This rule monitors the end-to-end operation of KMS activation. A notification event is created by KMS if no activation or renewal requests were logged by KMS
(activity event 12290) in the specified time interval. In addition to new activations, periodic renewal requests are expected to occur (default is 7 days). Whether or not this alert is serious depends on the number of machines in the KMS environment, how many
are actually connected, and the configured renewal interval.
Causes:
Any failure or incorrect configuration of the KMS service, other Windows components, firewall, hardware, network or routers can trigger the Idle Minutes Alert. This alert can also result from normal behavior, since it is possible that not enough machines
attempted to activate or renew during the specified time interval.
Resolutions:
The first step is to determine whether there really is a problem. Start with a known good KMS client and run (with elevated privileges) the script slmgr.vbs -ato . If the activation/renewal fails, it will report an error code. You can direct the client to
connect to a specific KMS machine by using the slmgr.vbs -skms option. The request event (12288) and response event (12289) in the Windows Application event log may provide additional information, including the identity of failing KMS machines. If there has
been a failure, check the following:
Software Licensing service (slsvc) is running.
Other KMS machine behavior is normal.
KMS firewall port is open (default is TCP 1688).
Attempt to connect to KMS using telnet to the KMS port(you won’t be able to do anything other than connect)
Use a network monitor (e.g. netmon) to capture and trace network problems.
There is one Idle Minutes Monitor that is used to monitor for activity. It may be desirable to adjust the time threshold, depending on expected KMS activity."
Despite what the alert says, there are activity events with ID 12290 being logged, but they are appearing under the 'Key Management Service' log instead of the general 'Application' log. I know that my clients are activating with the server without
any problems as I have run slmgr.vbs -ato with success on a number of them, and none are stating that activation is required. This issue was previously raised here:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/1391acf8-f0be-4a48-9039-8d24e275f1fd/kms-idle-time-monitor-raise-wrong-alerts?forum=operationsmanagermgmtpacks, but I am running Windows Server 2008 R2 SP1 and the hotfix KB981314 comes
up as 'not applicable to this computer' so I assume it is part of SP1 now. I have also tried installing KB2692929, as that was cited as being a possible fix here:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/8ec8ae5b-a310-4b0f-9a5f-e0599bceb93a/kms-managementpack?forum=operationsmanagermgmtpacks, however I am still seeing the same alerts.
Would greatly appreciate any further suggestions!
Many thanks

Hi,
I've checked for all the events that are generated by our servers, and there are periods of time where no requests are received for up to 18 hours, so that is no doubt why the alerts are appearing (we then sometimes see five requests in the same minute,
but there we go). I'll need to adjust the thresholds.
Thank you for your help, Chunky.1, I'll mark your reply as the answer, as it was very helpful in understanding the alert.
For anyone else who needs to check this, create a PowerShell script using the following content, and place your own details into the relevant sections in bold (without the brackets, of course). This will generate a csv file which will have the server
name in one column and the time that the request event was generated - you can then check the gaps between the requests. The script is quick and dirty, with no checks along the way, so feel free to embellish it as required.
Out-File "<directory to place file in>\KMS_check_results.csv"
$results = get-eventlog -ComputerName <KMS server hostname> -logname 'Key Management Service'|where{$_.message -match "<String which identifies servers instead of clients>"}
$filteredresults = @()
foreach($event in $results){
    #This splits up the message into sections, separated by commas, and places each section as an element in an array
    $event.Message -split ","|foreach{
        if($_ -match "<server domain suffix - e.g. contoso.com>"){
            $eventserver = $_
    $timegenerated = $event.TimeGenerated
    $filteredresults += New-Object PSObject -Property @{
        Server = $eventserver
        TimeGenerated = $timegenerated
$filteredresults|select-object server,timegenerated|export-csv "<directory to place file in>\KMS_check_results.csv" -NoTypeInformation

Unified Job Monitoring -Share your experiences with SAP Solution Manager 7.1

Dear Forum members,
I woudl like to introduce myself as Raghav, S. I am in the development team responsible for building the unified job monitoring workcenter starting 7.1 SP10 (onwards).
Please post your feedback, current status wrt to setup, commmon issues in this area.
I will be more than glad to help you here.
Regards, Raghav
Development Manager
CLM - Solution manager team, Labs India.

Hello Raghev,
we implemented unfied job monitoring on a larger scale by now, starting out with the monitoring of SAP Standard & Reorg Jobs.
Everything seemed quiet OK at the beginning, but over time display performance of the Monitoring UI decreased drastically (exceeding 5 Min. "per click" in the UI).
I pinned this down to the following (Oracle) SQL access:
SELECT
"CLIENT", "CONTEXT_ID", "TYPE_ID", "HASH_METRIC_PATH", "START_TIMESTAMP", "IS_CURRENT", "END_TIMESTAMP",
"METRIC_PATH", "RATING_AGGREGATE", "VALUE_MIN", "VALUE_MAX", "VALUE_SUM", "VALUE_COUNT", "VALUE_LAST",
"VALUE_DATA_TYPE", "VALUE_MAX_TIME", "LAST_TEXT"
FROM
"MES_DB_AGGREGATE"
WHERE
"CLIENT"=:A0 AND "CONTEXT_ID"=:A1 AND "TYPE_ID"=:A2 AND "IS_CURRENT"=:A3 OR "CLIENT"=:A4 AND
"CONTEXT_ID"=:A5 AND "TYPE_ID"=:A6 AND "IS_CURRENT"=:A7 OR "CLIENT"=:A8 AND "CONTEXT_ID"=:A9 AND
"TYPE_ID"=:A10 AND "IS_CURRENT"=:A11 OR "CLIENT"=:A12 AND "CONTEXT_ID"=:A13 AND "TYPE_ID"=:A14 AND
"IS_CURRENT"=:A15 OR "CLIENT"=:A16 AND "CONTEXT_ID"=:A17 AND "TYPE_ID"=:A18 AND "IS_CURRENT"=:A19
The execution plan used for this SQL is:
0
SELECT STATEMENT
1
INLIST ITERATOR
2
TABLE ACCESS BY INDEX ROWID MES_DB_AGGREGATE
3
INDEX RANGE SCAN MES_DB_AGGREGATECU
MES_DB_AGGREGATE in our case has over 5 million entries.
The parameterization of the DB incl. Memory and all should be OK.
The index range scan simply takes that long.
This might be, because the MES_DB_AGGREGATECU index has the lowest cardinality column (CLIENT) first.
Header 1
Header 2
COLUMN_NAME
NUM_DISTINCT
CLIENT
1
CONTEXT_ID
433
TYPE_ID
2192
IS_CURRENT
2
Could you have your team check on this, because with the situation as is, the Job Monitoring application seemingly becomes non-usable, as soon, as you start to scale up.
Best Regards,
Thorsten

BizTalk Zombie Message not coming as error in SQL Job "Monitor BizTalk Server"

Hello All,
I have Zombie message in Message box
But when I run job "Monitor BizTalk Server" no error reported.
My understanding this should be reported as error in second step. Same has been in details in URL
http://biztalkmessages.vansplunteren.net/2010/10/19/monitor-biztalk-server-job-in-biztalk-2010/
Can anyone help why above behavior is different ?
Tarun

Well....here's the deal. It seems the group knowledge on the Monitor BizTalk Job is pretty limited. Here's a better blog with some more information:
http://social.technet.microsoft.com/wiki/contents/articles/19700.biztalk-server-monitor-biztalk-server-job.aspx
I don't think a Zombie would immediatly qualify for any of those cases because for some period of time, it still belongs to a service instance, just one that can no longer Consume it. Eventually it may qualify for condition 4 once the Completed Orchestration
is purged.
Disclaimer: This is educated speculation. If anyone has done any testing around this, I and others would appriciate some guidence.

Job for alert data reorganisation is not release or running -ERROR BPM

Hi
I am trying to set up BPM in solution manager EHP1 .
I ahve created a business process and also added teh required job,When i try to generate and activate the BPM i get an error as
"Job for alert data reorganisation is not release or running"
kindly suggest what i need to do to resolve this issue, which job to be scheduled and also all details and also any relevant document for the same
i have a project dead line to be met kindly help me ASAP
Thanks
Michael

Hi Michael
Was it show red alert ?
Do you still get same alert if you generate and activate
the BPMon session ?
If yes, there seems some problem on job "BPM_ALERT_REORG".
Maybe it is scheduled but not released.
(do you see scheduled job in SM37 ?)
1st, according to your description, you use ehp1.
In that case, as described in note 521820, do you already have
required note. Especially related to ST-SER like following.
1273127
1275225
1298310
1319473
1332197
1355132
1390111
I quickly checked description of each note, but could not find out
correction related to alert reorganization job. But it is better to
implement above notes if you do not have yet.
And if you still have problem (try generation and activation again)
even with above note, I recommend you to create SAP customer message
for component "SV-SMG-MON-BPM".
Best Regards
Keiji

Background Job Monitoring not getting activated

Hi Gurus,
I have been trying to use the batch job monitoring with ccms.
I have a problem in activating the "Background Job Monitoring" in few systems.
I followed the steps in SAP Note 553953 but no use.
In RZ21 i am not able to see the Background Job Monitoring under "Background" MTE .
The same is wokring in Dev but in QA and Prod its not .
Please suggest the solution and cause of the problem.
Dev

Hi,
in SAP Solution Manager there are actually tools to support you in implementing the Job Scheduling Management (JSM) standard and these tools cover the request, documentation, schedulign and monitoring of a job.
http://service.sap.com/~form/sapnet?_SHORTKEY=01200252310000087418&_SCENARIO=01100035870000000202&_OBJECT=002007974700000007302009E
Visit the following FAQs to find out more about JSM
http://wiki.sdn.sap.com/wiki/display/SM/FAQJobScheduling+Management
http://wiki.sdn.sap.com/wiki/display/SM/FAQBusinessProcess+Monitoring
Kind regards,
Martin
http://service.sap.com/jsm
http://service.sap.com/bpm

Configuring HP-Openview to monitor alerts of CCMS in SAP system via SOLMAN

Hi All,
I need to configure CCMS in SOLMAN and then monitor the same alerts via HP-Openview because thats what is used in my company to monitor alerts.I have a few queries regarding the same:
1. Is it possible to configure CCMS in SOLMAN and then monitor the same alerts via HP-Openview.
2. How actually does HP-Openview work regarding picking up monitoring data from CCMS in SAP.
3. Does it work like CCMS would be generating logs of the alerts and stored some where and we could congigure HP-OV to look for a keyword in the logfile by giving HP-OV the path of that logfile and as soon as it comes across that keyword it would generate an alert.
4. Do we need any addon to be downloaded ( also want to know whether its free or cost is involved) and configured in SAP under CCMS that would help Hp-OV to detect alerts.
Regards,
Ashish Robinson
SAP BASIS TEAM

i think so.. i have seen somewhere..
I will get back to you on this.

Job Monitoring / Alerting

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