Just bought a 5C iphone and when I when I tried to download everything from my computer it won't let me because I need to upgrade the IOS. Unfortunately my apple computer is older so it won't let me download. What else can I do?
I just bought a iphone 5c and when I tried to use my computer to download the syncd version of my phone I found out I needed the latest version of the IOS. I tried downloading the latest version and it won't let me do it unless I upgrade. What else can I do? I don't want to buy a new computer....
If you want to synch your iPhone with iTunes on your computer, you will need to meet the minimum requirements. If this requires you to upgrade your computer then you will need to do so. System requirements for the iPhone 5c are clearly posted on Apple's website and this should have been considered before you bought your phone. There's no way around the system requirements.
Similar Messages
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I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!
You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?
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When I tried to download it onto my iPad it doesn't show up in my downloads. So I found the book and clicked to buy it again as I have seen this happen with apps before. I clicked buy and it gave me a message. You have already purchased this book but it isn't available for redownload do you want to purchase this book again?
This is frustrating to me because had I known this I would have never purchased it on my iPhone. I always read off my iPad.
Also if this is the case why doesn't it say somewhere. ALERT. This is a one download only book!
Suggestions?
ThanksWhat iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?
What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases
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I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.
So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there? -
Just bought a new iPhone and I can't back up to iCloud.
Just bought a new iPhone and I can't back up to iCloud. The error message says "Not enough storage". When I go to Settings>iCloud, it gives me 2 devices, my old iphone 4s has 3.5GB, the new 4s has 0KB. When I go to delete the old backup the warning says "Do you want to turn off backup and delete all backup data from iCloud?" That is definitely not what I want to do. How do I keep my data from my old phone? All I am backing up are contacts and calendar, my photos have never been backed up on iCloud. Don't get why that is taking up all the storage.
Deleting the backup from your old phone only permanently deletes the backup from iCloud. It doesn't do anything to the data on your phone, or the iCloud data your are syncing with iCloud. If you no longer need the backup of your other phone you can go ahead and delete it to free up space in your iCloud account.
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I just bought my i pod and when i opend it it fell and the scren brok is it on the worranty
i just bought my i pod and when i opend it it fell and the scren brok is it on the warranty or what should i do
If the screen broke (not by accident) it may be under warranty. As long as they don't find the water damage sensor to indicate water damage, I think it will be covered by warranty. Contact Apple here:
http://www.apple.com/support/contact/
To see if it was water damaged, look here:
iPhone and iPod: Liquid damage is not covered by warranty -
I just bought a new iphone and I signed on to icloud but hardly anything is showing up on my phone
I just bought a new iphone and I signed on to icloud but hardly anything is showing up on my phone. How can I get all my apps, pictures ect
You have to start by erasing your phone. If you have any newer data on your phone that is not contained in the backup you'll need to save that first. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the backup of your old phone to restore from.
Be sure your phone is connected to wifi and your charger while it is restoring the backup.
More details here: http://support.apple.com/kb/ph12521. -
Hi! I just bought a new iPhone and I was wondering how i can make sure all my pictures and music will be transfered from my old iPhone to my new one?
Pictures are held in the iPhone backup. If you backup the old device just prior to the activation of the new one, then restore from that backup, the photos will be there. Music is in iTunes on the computer and when you do the restore, it will download the music from iTunes to the device during the restore. Make sure any music purchased on the iPhone that has not been transfered to iTunes on the computer is done before beginning the restore.
You can also view information in this support document http://support.apple.com/kb/HT2109 -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please
Wipe iPhone/iPad/iPod touch clean
There are a few steps to do:
Switch off iMessage in Settings > Messages
Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
Delete iCloud in Settings > iCloud > Delete Account
Finally Settings > General > Reset > Erase All Content and Settings.
Un-register your device: https://supportprofile.apple.com
Now you can sell/give.
Now, you should get her a new Apple ID to sign in the options above. -
I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?
The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided. -
Just bought a MacBook Pro and when i try to get the free download of Lion it aks for my details but one of them is State which only alows 2 charecters and I live in spain....
How do i get my free Lion update????Thx i found the answer
https://discussions.apple.com/message/15658181#15658181 -
I just got a replacement iPhone and when I try to restore it, it restores to almost a year ago when there is an available sync from last month. How do I back it up to the more current one?
When you right-click on the name of your phone you should see these options (where "iPhone" is the name of your phone):
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