Just bought an Airport Extreme that requires Airport Utility Update. The needed update requires 10.7.5 or later which I do not have! What do I do?
Just bought an AirPort Extreme which requires a Airport Ulitity update. The update needed is not supported on my HD. It requires OSxV10.7.5 which I do not have. What can I do??
Options:
Update your operating system to 10.7.5 (Lion) or 10.8.x (Mountain Lion)
Use or borrow another Mac that is running 10.7.5 or 10.8.x to install the AirPort Extreme
Use an iPhone or iPad for the installation
Similar Messages
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I just bought an Airport Express to stream music. I connected it to my wireless network. When I have it plugged in right beside the router and my Mac, it works. When I take it downstairs, it isn't found by iTunes Airplay or whatever it's called.
Am I missing something?If you power down the AirPort Express for now and then temporarily move your laptop to the location where you plan to install the AirPort Express downstairs, what type of signal reception do you get there? In other words, can you get a good, fast Internet signal on the laptop at that location?
Here, we assume that the AirPort Express will not be installed behind a cabinet or other furniture that would absorb a good deal of the WiFi signal. -
I just bought an Airport Extreme. Sales rep told me I could plug it into my existing modem/router (one unit) from isp. vie ethernet cable and it would speed up my internet. When I open airport utility it tells me device is not connected yet my internet still works. Was the rep wrong about speeding up my internet or is it not compatible with my isp unit?
Sales rep told me I could plug it into my existing modem/router (one unit) from isp. vie ethernet cable and it would speed up my internet.
Sorry, but this is not correct. Your Internet connection speed is established by the plan that you have with your Internet Service Provider. The AirPort Extreme will not "speed it up".
Unless there is some special feature that the AirPort Extreme provides that you need, adding another wireless router...when you already have one.... is not going to buy you anything.
The AirPort Extreme is compatible with your modem/router if you want to continue to try to hook it up. It will really help if you have a Mac for the configuration as the Windows Firewall often blocks connection and configuration attempts. -
I have an Apple Power Mac G5 Dual 2.3 GHz/6GB RAM/500GB HDD/Superdrive PowerPC Desktop and just bought an Airport Extreme card for it. The card is recognized but will not see the in-house network. This is a pre-intel computer. Do I need an additional antennae? If so, which one because my research is confusing me about what is supposed to work with this computer.
Please check out the following Apple Support article to see if your particular Power Mac model supports an external Wi-Fi antenna.
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I just bought an AirPort Extreme system over this weekend and I am having problem with setting it up. I plugged the cable as explained in the manual but there is no way I can get a steady green light. I all see is flashing amber light. Can anyone help me,
Think you need to provide some more details about what you are connecting
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I am a bit of a ludite, I have an airport extreme that is requesting an update, this requires a password which geek squad never gave me, any advice , can I reset that password or must I pay someones piper? Thanks for any help.
Hello:
The password should be your administrator password.
Barry -
Just bought new AirPort Extreme did everything on manual and light still flashing amber , it is connected to an Arris TM822 from optimum cable company , help please
Any luck with the suggestions mentioned by Bob Timmons?
I am having pretty much the same issue.
Got a new modem Arris SB6141 and a new Airport Extreme ME918LL/A. Activated with my ISP (Comcast). Worked with a savy tech who knew the modem and Airport Extreme. Ensured all items were correct from the ISP side.
I follow the instructions as indicated for Airport Extreme by it fails to detect the internet and dns servers. Comcast suggested I call apple. Reading posts above I will:
-Reset the airport extreme
-Unplug the modem for 30min
Airport Utility 6.3.4 (634.17)
Airport Extreme ME918LL/A Firmware Version 7.7.3
MBP - Yosemite Mid 2012
Appreciate the assistance folks. -
I have just bought an airport time capsule and i am trying to install an airport utility programme to support this
However, it seems the version 6 which came out last year - i can't use on my Mac - Snow Leopard -
So tried to then install version 5.6.1 and although this installed properly, it says this will not support my capsule
2. I have BT home hub 2. I presume I cannot bypass this as the internet router? I bought the time capsule for its capability to back up . The router was a byproduct. But am I correct in thinking that it acts as a secondary router or a booster rather than a primary router . I still need the BT homehub?
if anyone can help that would be great
CS JYou should either return the Time Capsule or upgrade your Mac at least to OS X 10.7.
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I just bought a airport wireless route and I have a time warner modem. My problem is my modem is not connecting to my apple airport router. What do I need to do?
Power cycle the cable modem.. you may try leaving it off 5min.. might be enough.. sometimes you need 15min or even longer.. Followed by power cycle of the AE.
Nothing else should be connected to the modem.. except the router that will get the public IP as they only hand out ONE> -
I just bought an airport express but when trying to configure it my mac is not capable of detecting the devise. The airport is plugged right next to the modem and the wireless internet is running perfectly. does any one experience this before?
You don't mention what function you want the AirPort Express to accomplish.
If you are trying to configure it to "join" your existing wireless network, you need to know the exact type of security that your wireless network is using fo you can use that same information to provide the correct settings to the AirPort Express.
You may be getting a message that the settings have been stored successfully, but unfortunately the settings that you have provided to the Express are likely the wrong settings.
The only way that you really know if the settings that you entered were correct is if you get a green light 20-30 seconds after you click Update. If you don't get a green light on the Express, the settings that you provided were not the correct settings.
When you click Update, the Express will "disappear". This is normal. Up until the time that you click update, AirPort Utility is communicating to the Express on a wireless network with a name like Apple Network xxxxxxx. As soon as you click Update, the Express switches (or tries to switch) to another network, so of course it will disappear from the AirPort Utility window.
As soon as you click Update, close AirPort Utility. There is no reason to keep watching a window when the Express will never appear. -
I just bought an AirPort express. Currently I have a qwest wired router plugged into the back of my computer via an ethernet cable. Can I just unplug the ethernet cable and plug it into the AirPort express, then use the setup utility? Most of the discussions involve an existing wireless network. I don't have one.
Correct. That's the way to set up the AirPort Express. After connecting your AirPort Express to the router, open AirPort Utility (in /Applications/Utilities) and follow the steps
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i just bought an airport express. i set it up and was able to be detected by my macbook, but i still cant connect wirelessly. the same goes when i tried my iphone. please help!
Is the status light green?
Your Airport device may be in Bridge Mode.
Airport Utility 6:
Open Airport Utility, select the Airport Express and click Edit. Navigate to the Network tab and change Router Mode to DHCP and NAT. Then click Update on the bottom right.
Airport Utility 5:
Open Airport Utility and click Manual Setup. Navigate to the Internet icon and change Connection Sharing to Share a Public IP Address. Then click Update on the bottom right. -
Just bought an Airport extreem for my windows xp. Need Airport Utility v5.5.3. When I go to apple downloads it comes back page not available, try later. Whats up. Is there another way to get this utility so I can get started?
AirPort Utility 5.5.3 for Windows - Support - Apple works fine for me as well as a test.
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External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware on Extreme as well as both of my Airport Expresses. Hard drive is USB connected to Extreme.
Reboot the USB drive.. assuming it is powered.. or unplug and replug a self-powered drive.. (you should not use self-powered drives on AE before the latest model.. always use a powered hub).
Does the drive now appear in finder..
If not reboot both drive and the AE.. it should now appear.
If it doesn't work with direct connection try a powered hub.. that can help. -
Hi. I am having issues with copying files to my shared WB 2TB HDD connected to my airport extreme. Comes up with error 50. I am using a Macbook Pro to copy from so not sure what I am doing wrong. Can someone help? thanks Rory
These links might provide some information that may be of help.
http://support.apple.com/kb/TA20831
https://discussions.apple.com/message/2035035?messageID=2035035
I've encountered this error myself upon occasion. If I remember correctly, it was a permissions/ownership issue with the some of the files I was copying.
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