Just bought an iPod Touch without january updates
Hi,
Two days ago, I bought an iPod Touch 8GB in the Apple Store of the 5th avenue. I asked if the firmware included the january updates and the Apple salesman told me all iPods were up to date.
Unfortunately, this was wrong. I paid full price for an iPod Touch without the updates, and I can't find any link to customer assistance for such an issue on apple.com. Since I already left NY, I can't go to an Apple Store, too.
Anybody knows what to do? I find it really amazing that 1 month after the updates, such a problem can occur.
Thanks
Hello,
Try giving AppleCare in France a call and explain the situation. Keep calm and ask if it's possible that you send in proof of purchase in return for credit on your iTunes account for the difference:
(Metropolitain) (33) 0825 88 80 24 (DOM-TOM) (33) 0825 77 00 35
Let us know how you get on.
mrtotes
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