Just upgraded and now phone is DEAD. Won't turn back on even holding down both start and sleep for 15 seconds! Was perfect before...help!
Upgraded my iphone4 2 days ago and now it won't power on at all. It is completly dead. Have tried plugging it in wall and computer. Have tried holding down the power and sleep buttons for 15 seconds... nothing. Please help!
You have done everything correctly so far. Try charging again with the wall charger for at least 30 minutes. Maybe the iPhone will turn on itself. If not then try the Reset again, hold both Home and Power buttons until the iPhone restarts, keep holding for at least 30 seconds if necessary. If still nothing, make appointment with Apple Genius and have them fix or replace your iPhone under Warranty coverage.
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my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.
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My iPad stopped working and I turned it off,and now after charging it won't turn on!It shows the apple logo that's all...What to do?
Have a look at the following document, I believe your iPad's condition is explained at its end:
http://support.apple.com/kb/TS3281 -
4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iphone 5 suddenly died and won't turn back on even after doing the recovery procedure. Even when I put it on charge the apple sign appears for 5-7 seconds and even after that it won't turn on. Help?!?!
DFU mode an try to restore to iOS6.1.4 it will wipe out the whole device if it works but than youll kno if its a software issue if it works or ahardware issue if it dont work
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I have just purchased a new apple cordless keyboard. The numeric line of keys along the top are not functioning as they should. For example I am unable to get a question mark or a forward slash. I have tried holding down both shift and alt keys.
Thanks for prompt response - I tried what you suggested but I'm afraid it has not helped. It seems as though the line of number keys along the top aren't actually doing what is printed on them. Some are OK, but the further towards the right hand side of the keyboard you go, the less predicatable it becomes. So whilst the second key from the left gives me 1 and ! when holding the shift key, by the time I get to the 6 when I press and hold shift I get ^ rather than & symbol which is what is actually printed on the key. The & symbol is actually on the next key along - and when I hit the key with 8 I get * rather than the ( which is printed on they key but actually located on the next key along. Things get even more muddled by the time I am over on the right hand side as rather than a question mark (I have had to type the word as I cannot find the symbol anywhere!) I get this _ and the other symbol marked on the key is a comma, but I get - instead. It is going to drive me mad if every time I want to type something it is a guessing game....! What do you suggest - question mark
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When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
.i have an iPad air and it has a thin line across the screen. It is only 2 months old and never been dropped or near moisture. I've tried holding down both buttons but it remains. It is there regardless of what app I'm in. Do I need to take it back to Apple?
Yes..take it back to an Apple store.
Barry -
Just upgraded HDD, now how do I get my data back??
I just upgraded my stock 60GB HD to a 120GB Seagate Momentus 5400 ($100). This is what I did:
1. Before removing the 60GB HD, i created a read-only disk image of my HD(with Disk Utility on the OSX install CD). I put this disk image on my USB external hard drive.
2. Physically replaced the 60GB with the 120GB.
3. Now, I boot up the computer to the OSX install CD (since it is a blank new HD). I open up Disk Utility on the install CD, and try to restore the image i created (on my external USB HD) to my new 120GB internal drive. I am able to select the image to restore, but cannot select my internal drive as the destination.
I have all sorts of music, movies, applications...etc. on my old HD that I want on my new drive.
I want to have my computer be identical to before I upgraded, just with a larger HD. Is this possible?
I have tons of external USB HD space to use if needed, and I also still have the old HD... if I need to create a different kind of disk image or something.
Please help!
Macbook 2.0GHz (White) Mac OS X (10.4.8)I did this already. I failed to mention it in my first post. I have my HD "111.8 GB Seagate..." and underneath it: "Macintosh HD". Still can't restore an image to the "Macintosh HD" volume.
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Screen Cracked and replaced, now phone wont stay on, and now i cant get it to turn back on
about 3 days ago i dropped my phone and the screen cracked. Although it was cracked it still worked fine with no issues and the new ios6 was installed prior to it breaking. I brought it to a iphone repair store where they fixed the screen. After a day i noticed the phone just turned itself off so i put it on the charger and returned and it was working. ever since then it has now shut off randomly for no reason, battery was either fully charged or more than 50%. I hooked it up to my computer to restore it today and it seemed to work for about 3 or 4 hours until it started to turn off on its own. i would restart it and it would work for a shorter and shorter period of time until now it wont stay on at all. i plugged it into the charger and it goes through the apple powerup screen and when it turns on it says searching for network in the top left corner. when i press apps and such it is very laggy and it eventually freezes and the screen fades to black and the cell phone turns off. I cannot get it to stay on now, even when it stays plugged into the charger...HELP PLEASE!!! is this an apple issue or something the repair shop may be responisble for?????
The reapair shop is probably responsible. And now that you took it to a third party and not to apple store, Apple will not touch your phone at all. So you will probaly have to buy a new one or go back to the reapir shop and hope they can fix it.
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My iPhone 5s fell in the toilet 2 weeks ago and it was in contact with water for 5 to 10 seconds. It almost immediately turned itself off.
After that, I didn´t turn it on again and left it in rice for 10 days.
After that, I turned it on and it was in perfect state. Everything worked. I couldn´t believe that it had survived so well. But the joy only lasted for 2 days. The third day I was using it after I had turned it on again, it started turning itself off. The first time, it turned back on by itself. The second time, a few hours later, I had to reset it. The third and last time, that same day, it never turned on again. It´s like it´s dead. It doesn´t react to anything.
I bougth it in February 2014. What are my options? Can they fix it if I take it to the Apple Service? Or do I have to replace it? And in that case, how much would it cost?, because now that it got wet it´s out of warranty.
Thank you for your anwer!OK. And is it a sure thing that they will give me a replacement? Do they do replacements (for $269) when the iPhone has water damage? Also, my iPhone doesn´t turn on: would that be bad for them to consider a replacement?
Thanks again. -
Why does my iMac just quit and it won't turn back on. Sometimes I can start it a few days later.
It was working just fine and then it just quit. I tried turning it back on but it wouldn't work. Then like 3 days later, I tried turning it on and it came on and worked ok and just quit again. Again, I tried turning it back on and again, it wouldn't come on. I tried again a few days later and it came on. What the heck is wrong with this computer? It has Mac OS X 10.6.8 and the following is the info I got from profiler:
Model Name: iMac
Model Identifier: iMac4,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot Rom Version: IM41.0055.B08
SMC Version (system) 1.1f5
Serial Number (system) QP********U2S
Hardware UUID 00000000-0000-1000-8000-0016CB8BC90C
It had a program called deep freeze on it when I first obtained it. That program would not allow me to make any changes or save anything. A friend gave me a disk and I installed it and it took that program away. It was working fine and then as I said, just quit. I got the computer from an auction from a community college and deep freeze was the program they used to make sure the students using the computers couldn't change anything. When ever the computer got turned off, it would default back to factory settings. When it first turned off and wouldn't start again, I tried taking out one of the two memory sticks and it worked. I then went and bought two new memory sticks and installed them and it worked ok. Then it started doing the same thing again.Hi codyfromchurchill falls,
Welcome to the Support Communities! The resource below will provide some troubleshooting steps if your iPhone is unresponsive or won't turn on.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
http://support.apple.com/en-us/HT201412
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
Last Modified: Jan 14, 2015
I hope this information helps ....
- Judy -
ive had my 4G ipod touch for about 3 years and today i was waiting for a game to load and my ipod suddenly shut off and i cant get it to turn back on. is there any way to fix it or is it just completely shot?
See my response to your other post
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My phone literally just stopped working through the day it had about 80% charge so it wasn't dead, never dropped it or damaged it in anyway.
Things to try: Press power button for 5-10 seconds to see if it responds. If not, try connecting to your computer and see if it wakes up and itunes recognizes it. Last thing would be to try to charge it for a while to see if it wakes back up. Possibly have defective battery. Your last resort is then to take it to apple store to see if they can wake it up.
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Please help me I just got it and it's already messed up.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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