Kinoni Remote Desktop Pro purchase error
I had recently purchased kinoni desktop remote pro(in app purchase through nokia store) but during the transaction, the phone hanged and force restart had to be undertaken. Upon restart, it was ascertained that the application had not been installed, though charges had been deducted. I am using Nokia N8(Belle refresh) and payment had been made through phone bill.
Please indiicate an appropriate solution.
Regards,
Parmeet Singh
Hi,
Welcome to the forum!
You may check the My Stuff to see if the application was successfully downloaded. To do this, open the Nokia Store application on your phone, log in to your Nokia account > select My Stuff > Download history. Then, select the item and click the Download button.
The other way to download applications again involves opening the Nokia Store website (http://store.nokia.com) with your PC web browser. If you have Nokia Suite running on your computer and your phone is connected to the computer with a USB cable. You can easily search and re-download the applications directly to your phone.
If you don't have the Nokia Suite installed on your computer, you can download it from this link:
www.nokia.com/nokiasuite
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
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