Laptop doesnt recognize iPod Nano
I have big problem. That other seems to have also. The computer doesnt recognize the iPod nano. I have a week with it and it worked well for a few days but I think that after upgrading the iTunes it stopped working. Now when I pugged in the USB port it says it has a Massive Storage Devoce like if were a USB Key. Before it used to show an iPod on my computer and on iTunes but now it doesnt. It seems like it assigns a wrong driver to it.
I tryed to do all the steps, resteing, trying other usb ports, restarting the pc, reinstalling the software (iPod and iTunes) and nothing. I even disable the USB power saving option because Im working with a laptop.
All these already donde
1. Reset your iPod.
2. Retry with a different USB port.
3. Restart your computer.
4. Reinstall iPod and iTunes software.
5. Restore your iPod.
I will answer the questions I saw in a related article to see if this info can help to solve my problem.
Do you also have the little charging symbol on the iPod?
Yes, and it charges well
Do you have songs on the iPod?
Yes like 2.85 MB that I syncronized in the first week that worked fin
Did it ever work?
Yes for a week
Does it moubnt on the desktop?
On My computer show is it as a storage device
Does it show up in iTunes?
Nop
Does the iPod display "Do Not Disconnect?"
Ye sit shows it
Hope someone can help me
Thanks in advance
as i peruse this forum, this problem seems real. my ipod worked for two days, loaded it up, now is unrecognized. swapped usb cables last night, worked for a while....then quit again.
Similar Messages
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I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?
rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer -
I can't download my IPOD nano generation 6 on my computer because my husband already has an account for his IPOD and my computer does not recognize my Nano.I opened an Apple account in ITUNES and it said it was a successful download but all the music I downloaded went into my husbands library
Click here, phone Apple, and ask for the Account Security team.
(81598) -
Laptop won't recognize ipod nano/ipod nano won't format or work! help plz?!
so i was really excited to get my ipod nano for xmas.
i already have had itunes for a long time now and am familiar with that. and am also quite familiar with how my laptop works and such.
so i put the cd from the ipod nano package in the cd drive and it statred to do its stuff. it then asked me to plug in my nano... thats when the trouble started.
first, it takes for ever to speak to the nano. then it syays it has to format it, and takes 10 minutes to do this until it decides it can't do it. so it tells me to disconnect and re-connect the nano. all the while the nano has a message on the screen saying do not disconnect.
i have tried to 5r's concept about 4 times. i also have set one of the USB hub thingys in the device manager so that the power cannot be turned of by the laptop or something like that. what else can i do??Hello boredm,
It would have been more helpful if you started your own topic so that it would be exposed to more people who would be able to help.
Ummm... since you're here, have you downloaded the latest updater?
http://www.apple.com/ipod/download/
Then follow this updating instruction:
Updating iPod software
Updating can sometimes take several minutes or more, depending the computer you have, so just be patient.
Gary -
Windows on laptop won't recognize ipod nano
i'm having trouble connecting my ipod nano. it is fully charged from the usb connection. newest versions of itunes and ipod updater are installed. usb root hubs under device manager are turned on at all times under power management. disk management does not show nano connected when in disk mode. trying to install ipod under device manager has error that the necessary software cannot be found for the hardware. any suggestions...thanks for your time.
Windows XP Promessed with that a little, but it seems like the problem isn't with my "usb controllers", which seem to be working correctly. under device manager the only error, or exclamation mark, is found under "other devices", which when expanded has "ipod." under properties, the error message from above is found:
"This device is not configured correctly. (Code 1)
To reinstall the drivers for this device, click Reinstall Driver."
When attempting to reinstall the driver, the necessary software is not found.
..."usbstor" can be found under drivers and i386 however not under inf. i copied it to inf successfully, but it still doesn't appear. when attempting to copy it again it asked if i would like to replace the previous file...i dunno just kinda wierd why it can't be seen, but it obviously is there. also i don't know if i trust that site to download usbstor.inf or if its needed anyway???
thanks for continuing to help -
ITunes won't recognize iPod nano 7th gen. after recent update
I just downloaded the latest update for Itunes (11.1.2) and all of a sudden iTunes doesn't recognize my iPod nano anymore.
It's a brand new one, 7th generation, only bought last week, and before the update all was functioning well. Windows does recognize the iPod so I don't know what the problem is.
Things I did to solve the problem: delete iTunes from and reinstall it again to my laptop and restart the computer a couple of times.
Anyone have an idea what to do or what the problem is?My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.
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ITunes doesn't recognize IPOD Nano (2nd Gen), but Windows XP does
I'm a longtime happy owner of an IPOD Mini and bought a second Gen IPOD Nano a few months ago that works great. I have two identical P4 Sony Vaios that I back up/clone from one to the other every so often to keep them as identical as possible. It's been some months though since I've backed up/cloned my primary laptop to the secondary, and the 2nd Gen Nano isn't being recognized by ITunes on my primary laptop, only my secondary laptop. However Windows recognizes the Nano just fine on the primary laptop on all 3 USB 2.0 ports (I haven't tried my Mini recently), and I can browse the file system of the Nano, but ITunes just doesn't see it.
As I mentioned, my secondary laptop works just fine with the Nano, both Windows XP AND ITunes recognizes it and can update it, but I don't want to have to use that computer JUST for updating my IPOD, and pretty soon I need to back up my primary laptop to my secondary. I've actually only been holding off on that because I can't get my Nano to be recgonized by ITunes with my primary laptop and don't want to screw them both up. Cloning my secondary laptop to become my primary isn't an option, the file system is many months outdated, I need to get the Nano working with ITunes on my primary laptop.
This is definitely a software/driver/service issue, I can take the hard drive out of my secondary laptop, put it in my primary, and ITunes will recognize the Nano just fine. I can take the hard drive out of my primary laptop, put it in my secondary, and ITunes can't see the Ipod. I've upgraded ITunes twice on the primary laptop in the last few months with no improvement, so that hasn't helped.
I really don't know what else to do at this point, I was under the impression that any drivers needed are installed by ITunes, and as long as Windows recognizes the device (which it does) everything should be fine and ITunes should recognize it. I've checked my services and there is only one IPOD related service that I've found (it's actually called "Ipod Service") and I've confirmed that service is running and starts automatically. I presume that service is needed and isn't a legacy from my IPOD Mini and an old version of ITunes.
If, after digesting the above information, anyone has any suggestions, please let me know. This has gotten to be somewhat annoying.
Thanks
P4 Windows XP ProNevermind. I uninstalled ITunes completely as well as the IPOD updater program (I think that's what it was basically called) that was installed on my system. I then rebooted, tested the Nano to make sure Windows recognized it, then tested it (successfully) with Winamp and the Winamp IPOD plugin. It was already working properly with Winamp and the IPOD plugin even when ITunes wasn't recognizing it so there was no change there. Once everything checked out I reinstalled the current version of ITunes and it FINALLY recognized the IPOD. It said there was a new software version available for the Nano so I went ahead and allowed it to download and install the update to 1.1. The update went smoothly and once the Nano restarted ITunes again recognized it. No clue what the problem was that created this error condition initially, but perhaps someone else will benefit from this information. I would have thought that reinstalling ITunes at least 3 times, including 2 version upgrades, would have resolved the problem, but it took removing ITunes and the IPOD software completely to resolve it.
I'm a longtime happy owner of an IPOD Mini and bought
a second Gen IPOD Nano a few months ago that works
great. I have two identical P4 Sony Vaios that I
back up/clone from one to the other every so often to
keep them as identical as possible. It's been some
months though since I've backed up/cloned my primary
laptop to the secondary, and the 2nd Gen Nano isn't
being recognized by ITunes on my primary laptop, only
my secondary laptop. However Windows recognizes the
Nano just fine on the primary laptop on all 3 USB 2.0
ports (I haven't tried my Mini recently), and I can
browse the file system of the Nano, but ITunes just
doesn't see it.
As I mentioned, my secondary laptop works just fine
with the Nano, both Windows XP AND ITunes recognizes
it and can update it, but I don't want to have to use
that computer JUST for updating my IPOD, and pretty
soon I need to back up my primary laptop to my
secondary. I've actually only been holding off on
that because I can't get my Nano to be recgonized by
ITunes with my primary laptop and don't want to screw
them both up. Cloning my secondary laptop to become
my primary isn't an option, the file system is many
months outdated, I need to get the Nano working with
ITunes on my primary laptop.
This is definitely a software/driver/service issue, I
can take the hard drive out of my secondary laptop,
put it in my primary, and ITunes will recognize the
Nano just fine. I can take the hard drive out of my
primary laptop, put it in my secondary, and ITunes
can't see the Ipod. I've upgraded ITunes twice on
the primary laptop in the last few months with no
improvement, so that hasn't helped.
I really don't know what else to do at this point, I
was under the impression that any drivers needed are
installed by ITunes, and as long as Windows
recognizes the device (which it does) everything
should be fine and ITunes should recognize it. I've
checked my services and there is only one IPOD
related service that I've found (it's actually called
"Ipod Service") and I've confirmed that service is
running and starts automatically. I presume that
service is needed and isn't a legacy from my IPOD
Mini and an old version of ITunes.
If, after digesting the above information, anyone has
any suggestions, please let me know. This has gotten
to be somewhat annoying.
Thanks
P4 Windows XP Pro
P4 Windows XP Pro -
LAPTOP DOESNT RECOGNIZE MUSIC CD
i have a satellite toshiba laptop with vista... i have all the updates etc.. when i put a music cd in - a brand new one that i bought at the store- not a blank cd- it doesnt recognize it. when i go to my computer and click on it, it says insert a disk but its already in there... i tried calling toshiba but ravi doesnt under english.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
TOSHIBA Satellite A305D
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.0.31
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number DF69A9C81961EDB8
Current user is not an administrator.
The current local date and time is 2009-06-10 15:29:22.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., ATI Radeon X1250
**** External Plug-ins Information ****
No external plug-ins installed.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.1.0.1),
D: HL-DT-ST DVDRAM GSA-T40F, Rev PT04
Audio CD in drive.
Found 14 songs on CD, playing time 54:02 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:56:16
Track 3, start time 07:09:23
Track 4, start time 10:18:02
Track 5, start time 14:53:30
Track 6, start time 18:29:34
Track 7, start time 23:26:32
Track 8, start time 26:08:14
Track 9, start time 29:09:34
Track 10, start time 30:53:74
Track 11, start time 34:00:35
Track 12, start time 36:37:01
Track 13, start time 42:16:63
Track 14, start time 49:32:61
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4. -
ITunes won't recognize iPod Nano (1GB, 1st generation)
I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
http://docs.info.apple.com/article.html?artnum=93716
I restarted my iPod service - no luck
I removed iTunes - no luck
I emptied my Temp directory and restarted...
That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GCL_
iTunes 7.3.2.6
iPodService 7.3.2.6 is currently running.
iTunesHelper 7.3.2.6 is currently running.
Current user is an administrator.
The current local date and time is 2007-08-30 11:53:26.
Connected Storage Devices:
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, Apple iPod USB Device, Bus Type USB
Universal Serial Bus Controllers:
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information:
IPOD (H:\), iPod nano running firmware version 1.3.1
All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
If anyone could shed some light on my situation, i would be VERY greatful!My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.
-
Windows doesn't recognize ipod nano, neither does itunes
Okay, just received my ipod nano 8gb in the mail, was very excited. Now I'm just tired of it.
I am running windows xp on an athlon 2400, connecting my ipod via usb 2.0. I have four usb ports, and have tried them all. I have itunes 7 etc installed.
Upon plugging in my ipod, the windows add new hardware dialog appears. I can ignore it, or attempt to run it automatically, and it fails either way. My ipod is installed as an "other device" named "ipod" as a yellow question mark. effectively, it isn't installed.
My ipod doesnt appear in My Computer as an external storage drive or anything else for that matter. I have no network drive to conflict with the naming standard, although I do have a CD and DVD drive labeled E and D, respectively. I attempted to rename those drives in case of conflict, and nothing happened.
When I run itunes, no ipod installer or updater appears. No device is detected. I cannot Sync my ipod. The diagnostic tool simply says that the ipod connection failed, and after visiting the accompanying Help link and attempting -every- solution, nothing has changed.
In fact, I have reviewed and attempted every single solution to every similar or somewhat-related problem that apple has posted at their site, as well as some from these discussion forums and others around the web. My point is, please hesitate before you link me to one of apple's support manuals--I've read them all, extensively.
I have a fair knowledge of computers, but this problem is simply beyond me. I have established that my ipod can connect to another computer (running windows ME) and appear at least in My Computer as a drive. I believe the problem is related to my USB ports, their drivers, or perhaps (god forbid) my OS.
ANY help or suggestions would be appreciated, even if they are redundant. I am at an utter loss.Hi there
You're pretty much describing a problem I had yesterday.
I've got the 2gb model and initially it was working fine. I run off a 4 port usb hub with other equipment running as well.
Everything was okay but I kept getting a balloon telling me that usb 2.0 would be faster, so I routed my extension cable directly to a usb 2.0 port on my computer and all of what you describe started.
The PC showed my nano as a removeable drive but could not be acesssed. If I managed to get it recognised in itunes (took forever) then it just said it was corrupted and was unable to restore.
After much cursing and trawling the internet for answers, I gave up and put the cable back to the hub.
And.....everything worked again !!
I can only conclude that my hub (quite old) does not work on usb 2.0, or putting the extension cable (5m) straight into my PC causes a power drop / signal loss ??
Are you using an extension cable or a hub? something to try.
Good luck anyway
Regards
Windows XP Pro -
How do I put music that is on my laptop onto my Ipod nano 4th generation?
Im new to Apple products and the Apple web page itself. I ripped somemusic from my CDs onto my laptop and want to know how to put it all on my IPod Nano. I think it's a 4th generation. I greatly appreciate any good and helpful advice anyone has to offer me! Thanks!!
Connect the iPod and select it in iTunes. If the iTunes sidebar (along left side of iTunes window) is not showing, from the iTunes menu bar, under View, select Show Sidebar. The iPod should appear in the sidebar, under DEVICES. Click on it to select it.
With the iPod selected in iTunes, there is a row of buttons toward the top, starting with Summary. Click on Music next to Summary. This the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music. If the iTunes music library is small and fits completely on the iPod, you can choose to sync Entire music library. Then click Apply. With this setting, everything in the iTunes music library syncs to the iPod. Whenever you make a change to the iTunes library, such as adding new songs, iTunes automatically updates the iPod with the same changes, the next time it is connected (or when you click the Sync button). If this works for you, you don't have to read the rest.
Otherwise, you can choose to sync Selected playlists, artists, albums, and genres. A convenient way to use this setting is to create a new playlist in your iTunes library. You can call it "iPod Songs," or whartever you want. From the iTunes music library, add the songs you want on the iPod to that playlist. Back on the iPod's Music screen, find "iPod Songs" under Playlists, and select (checkmark) it. When you click Apply, the songs from your selection sync to the iPod. Going forward, when you want to update the songs on the iPod, just update that playlist in your iTunes library (add/remove songs). The iPod does not need to be connected. The next time you connect the iPod (or when you click the Sync button), iTunes automatically syncs the same changes to the iPod. -
Windows recognizes iPod Nano, Updater/iTunes does not.
I'm sure this question's been brought up, but how do I get my computer's iTunes/iPod Updater to recognize my iPod? I've tried resetting/reconnecting/rebooting/reinstalling numerous times, and I've got a 2.0 USB Port.
The thing that irks me is that my other computer recognizes my iPod Nano in the Updater/iTunes while this one doesn't. However, that one's old and doesn't have any music, thus I need this one to work.
They're both Windows XP.
Thanks in advance.I also had the problem of iTunes not recognizing my iPod nano, but it worked on my dad's comp, but I figured it out today. If the iPod is appearing in My Computer, make sure it doesn't have the same drive letter as any other drive(esp. C). If it has the same letter, change the letter by going to control panel -> administrative tools ->computer management ->disk management -> right click on drive of iPod(have plugged in so you know which drive to select)->click "change drive letter and paths" -> I'm not sure if it matters what letter you chose, I was told to choose a letter such as "M" or lower.
Hope this works for you all...I know how frustrating it is to not have the iPod work!
kaamryyn -
IPod Updater does not recognize iPod Nano
I installed the iTunes while charging my new iPod Nano 4GB from my USB port. iPod worked and was recognized during this process. After successfull ejecting and disconnecting I got the 'Folder icon with an exclamation point' in the iPod display. I followed the Apple hint on their www.apple.com/support/ipod homepage and downloaded the latest software iPod Updater (2006-06-28) and updated from 1.1 to iPod nano 1.2. In this process the Updater ended with saying that the software was updated, but that I had to wait for the iPod to quit/release the process, and it never did. It says 'Do not disconnect'. After ½ a day of waiting I had to disconnect it anyway. I thaught of 'Restore' the factory software but now Updater will not even see my iPod when I connect it. The Updater freezes and I have to 'End Process' from the Task Manager. iPod display keeps saying 'Do not disconnect' and shows a small 'sun' in the upper left corner with 'sunbeams rotating around the sun'. Can't find this symbol anywhere. Can't eject the iPod by software from neither the iTunes nor the 'Safely remove hardware' utility. When I pull out the plug from the iPod it resets and shows the Apple log and prompts me for selecting a language. The iPod 'About' panel shows that I have updated to software 1.2
I tried to follow this link down to the 'Remove iTunes' point, but no success sofar:
http://docs.info.apple.com/article.html?artnum=93716
Hope somebody can help a novice with iPod problems!
Dell Precision M70, laptop Windows XP Pro
Dell Precision M70, laptop Windows XP ProI have the same problem after update to sw 1.2.
And I have successfully get it back to normal by re-format the iPod-drive.
If you see windows recognise the iPod-drive. Try to re-format it (use FAT32). If you are success to reformat it, Ipod updater will recognise it and you can now do a 'Restore' to create the file structure back again for the Ipod-drive.
I continue to use the updated sw, v1.2. And hope it does not cause more problem as this one.
TDL
DELL I6000 Windows XP Pro -
Windows 8 does not recognize ipod nano anymore
Windows 8 does not recognize my iPod nano anymore
Did so in the past
Followed all troubleshooting tips on Apple's page
Any other suggestionsHi there catfish1967,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W. -
Windows will not recognize ipod nano anymore
At the beginning it was working fine, but after I left it for a week it stopped working. When I plugged it to the computer, the computer would not recognize it.
When I plugged in the ipod nano into Window XP, the following happens:
- Window XP lags and take a long time to display the message "new hardware found"
- my ipod displays the charging symbol
- then ipod shows the screen "Do not disconnect" and it stalls on this screen
- after awhile, Windows show a "safely remove hardware" icon on the bottom right of my screen, but it describes the recognized hardware as "Apple ipod USB Device at location 0"
Note that:
- my ipod is not charged at all after all this
- itunes would not recognize my ipod
- there's not hardware icon in "My Computer" and "Device Manager"
- my computer can recognize my friend's ipod
- I can neither restore or reset my ipod because it does not get passed the "Do not disconnect" screen
So if anybody could provide any help, i'll be very very grateful. =P Please save me.Maybe for that one week that you left your iPod nano idle, your iPod software automatically updated and left you with some strange conflict.
Anyhow, your symptons sound similar to some described in this article:
http://screwdave.blogspot.com/2006/05/ipod-nano-updater-3-23-really-needs.html
Not sure if the solution presented in the article will work for you, but let us know if it solved it.
Your Knight in Shining Armor (<---hehe, had to add that in)
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