LaserJet Pro 400M401n menu screen won't come on

Sounds like an issue with the formatter or display itself. Since the printer is only 3 months old it still should be under warranty. Call hp customer care to have them get it going and if they can not they will offer options of sending a repair person or sending you a replacement printer.

My LaserJet Pro 400M401n menu screen won't come on. I've tried unplugging the printer, the computer, and rebooting the computer. The power button on the printer shows that it's on, however, the menu screen itself remains gray. Our MAC shows that the printer is "offline." We've had the printer for about 3 months and have used it without any problems in the past 2 weeks. Help?!?!

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HP Color LaserJet Pro MFP M177fw screen frozen on hp logo and energy star icon

My HP Color LaserJet Pro MFP M177fw screen is frozen on hp logo and energy star icon. It has only printed the test page, and will not print otherwise. I have tried unplugging for 60 seconds, and even uninstalled it and reinstalled it with the latest download - still no change. None of the other icons outside the screen work either (home, help, etc.) about all i can do is turn it off and on. Also, I obviously cannot make copies etc since I cannot access any of the functions. Please help! and thanks in advance!

Hi , I read your post and see that the printer is frozen on the HP Logo and Energy Star Icon. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue. Disconnect the USB/Network/FAX and power the printer on Standalone. Check and remove any packaging material inside the printer and toner. Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord. Update the printer's firmware, make sure you run this through a USB connection. It may not detect the printer in this error state though. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware. I can send a private message with some another step to try.
In the forum beside your handle name just click on the envelope to view it. How is the printer connected? (USB/Ethernet/Wireless) Please let me know the outcome. Have a nice day!
Thank You.

Screen won't come on after waking from sleep

I have a late 2008 Aluminum MacBook 13-inch running OS X Lion 10.7.3 and when I put it to sleep by closing the lid and leave it for more than a few hours, the screen won't come back on. When I open the lid I get a flash with my log in window and my background but then it goes black. I can also get a flash with just the brightness indicator at full brightness with an otherwise black screen if I run my finger across the F keys. If I press the escape key the power light comes on and then fades out. I havent found a dicusion of something like this and I have no Idea what it could be.

I have the exact same problem, I have to let the computer sit for a long period of time before trying to turn it on. If not, i get a solid black screen, with the front light on, and the noise from the hard disk. Any suggestions? I don't have any additional RAM installed.

HT1338 My computer screen won't come on, the computer is still working, how do I fix this problem?

My computer screen won't come on, the computer is still working, how do I fix this problem? It's really stressing me out

Try resettng the SMC as well

Macbook Pro Fuzzy Green Screen & Won't Install Mavericks

Hello
I've had my Macbook Pro 15 Inch since late 2011 and recently i've been getting this Green Screen that fuzz's & shows up randomally, so i uninstalled Mavericks and tried to reinstall it ever since i'd been having this problem. It won't reinstall and i need a little bit of help getting it fixed.

Have your friend try this:
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
And, be sure there is at least 20 GBs of free space on the hard drive for the installation.

HP LaserJet Pro CM1415fnw Color Multifunction Won't Print PDF Files

I recently encountered a problem where my HP LaserJet Pro CM1415fnw Color Multifunction would not print PDF files. I tried printing from Preview, Adobe Reader, Word and PDF Pen Pro and the document would not print. But the printer had no problem printing other formats such as JPG, DOCX etc. from the same computer both before and after.
What happened is that the computer indicated it sent the document to the printer and the printer screen showed "Printing Document" momentarily - but then the the printer screen would return to the Ready screen and the document would not print. There were not indications that the printer was having a problem.
I reinstalled the HP drivers - no change.
Finally I was able to print the document by opening in Photoshop and saving it as a JPG.
I am running OSX 10.9.2. on a MacBook Pro.
This question was solved.
View Solution.

Hi 5teve,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to print PDF documents.
I will be happy to help you.
Check the driver name. If it shows HP Laserjet CM1415 - Airprint it would be the Apple driver.
Delete it and add the new driver in for just the HP Laserjet CM1415. You might have to click on the drop down to select it from the list.
Here is a screen shot for a example. Different printer showing though.
Please let me know the results.
Thank you for posting on the HP Forums.
Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 400 MFP M425dn won't print text at 72 point size or larger

My workplace recently purchased an HP LaserJet Pro 400 MFP M425dn all-in-one printer. It works excellently with the exception of the fact that it won't print text that's 72 points or larger in size. I've tried numerous fonts that're pre-installed with Windows, and all of them print properly at point size 71.5 or smaller; anything else simply doesn't show up in prints. The content that's sized at 72 points or higher *does* affect the flow of other printed content on the page, however. It's like the 72-point or larger text is occupying space, but it's completely invisible on the printed page. I've tested this using Microsoft Word 2002 on three separate computers, two of which have Windows 7 installed and one of which has Windows Vista installed. The problem is identical on all three computers. The printer is connected via ethernet cable to our wired network. I've installed the included printer software, and I don't believe that there are any updates to it that weren't installed up to this point. Any thoughts on how to resolve this issue?

hello, i only made an account to solve this for you guys because it has been a headache for me also.... let me apologize before hand for terrible grammar and punctuation i am in a huge hurry Now this may not work for everybody but i fixed it on my machine with the following now before you print ...use (ctrl+p) in your word processor to open the print window click on (properties) then navigate to the (advanced) tab now, I have a section called printer features under this category there is an option to "send truetype as bitmap" enable this and see if it can help any of you, for me, with this ENABLED I can print any size font my word processor will allow me to type specs of my machinedell d6420win7msoft word 2007 printer itself is hp laserjet 200 color m276 printer driver is HP LaserJet 200 color MFP M276 PCL 6 i understand that this printer and driver is not identical to yours per se but the nature of these drivers makes it highly likely that this solution will work for most of you if this helps, have somebody else post it more noticeably because i will probly not be signing back in to this website i created this account just to post this and hopefully solve this annoying issue for many of you ...no kudos needed

Home Button suddenly stopped, now screen won't come on?

I was clearing out apps on my iPhone 5 through settings to make room for the new update then when I'd finished I tried the home button and it wouldn't work so I locked the phone to see if that would help but now the screen will not come on. It still vibrates and rings when I get messages or calls but the screen just won't light up. I've had lots of problems with this phone in the past but I've always fixed it but this is beyond me.
My iPhone has also recently stopped getting recognised by my laptop on iTunes but I've not really had much concern for this as I could still use the phone.
I'm at University and this is my only phone to contact home and friends so it is quite important that I get it fixed ASAP.
Thank you.

Reset your device: hold down the home button along with the sleep/wake button until you see the Apple, then let go. (No data loss)

Screen won't come back on when held away from ear

Made a call, didn't want to leave a voicemail so I needed to hang up the call. Pulled the phone from my ear, and the screen would not come on. Pushed home, on/off, repeatedly, and got nowhere. Meanwhile I could hear the voicemail timing out, likely with my cursing something like "**** I can't even end this call!!" until finally it hung up on me. Still, the screen wouldn't come on. Finally it did, but it was too late. My voicemail was left, I couldn't change it. What the heck's going on? I never had any problems like this on my first gen iphone. Now, I've got my share of 3G problems, dropping calls, sloooooooowwwwwwww data, then all of a sudden it's fine. I've handled that by turning off 3G most of the time, thinking I'll be patient until Apple and/or AT&T get the phone and network running smoothly. But if I can't control the basic working of the most important aspect of the phone, namely, the PHONE, it's not much use to me at all.
Anyone else have the screen lock up in off mode? During a call? Is the only thing I could do stuff the phone under a pillow until it times out on the other end?

I started having face-detection issues after upgrading my 2G to 2.0x. I have a leather case with a cutout for the prox detector (had it for a year), but it's stretched a little and is now not centered; when I readjusted the hole, the screen immediately came back. It may be that 2.0 might have made it a little more sensitive to prevent false negatives (not detecting the face), where the partial coverage of the sensor before didn't affect it before but does now (false positive).

Laserjet pro 200 color MFP won't print cyan

My HP LaserJet Pro 200 color MFP M276nw printer has stopped printing cyan. It does it for files sent to the printer as well as just trying to make a copy. The cyan cartridge has been replaced and status shows full. I've run all the onboard diagnositics, cleaning page, etc. with no luck. How do I determine the problem and fix it?

Hi , Thanks for getting back to me! It's not abnormal to see some print quality issues once your toner is lower that 20%. Were you able to complete the steps in the document that I sent? Is there any cyan on the print quality printout at all? If not, it could be a defective toner cartridge. I would suggest contacting HP Support to inquire about a replacement if it is a Genuine HP toner cartridge.**Fill in the model number and the form to receive a case number for quicker assistance. If a replacement toner cartridge does not resolve the issue, then it's possible that the printer may need to be serviced. Hope this helps!Thanks again for posting, and have a great day.

Macbook pro 2.2 screen won't turn on... sometimes

as soon as i start the computer on batteries, i can hear the start up sound but the screen seems to be off (actually i know it is on, but on minimun brightness). if i plug it to the ac power it usually solves the problem in a few minutes.
contacted apple support twice, they asked me to reboot with altapple+rp keys pressed, and also to remove the battery and keep the power button pressed for 5 seconds.
nothing.
i ran the system diagnostics, and not a problem reported.
at the macfixit forums someone mentions the mbp pro needs a firmware update...
http://www.macfixitforums.com/showflat.php?Cat=&Board=Forum19&Number=817417&page =0&view=collapsed&sb=5&o=31&fpart=1

The green light indicates that the battery is not being charged. What happens when you press the external battery check button on the end of the MBP?
Ciao.

None of the buttons work and screen won't come on? Won't appear in iTunes either

The iphone was dropped and the back glass smashed, and the back plate was taken off so battery visable, camera is detached from phone. It won't turn on now not even when put on charge, from the back you can see the back light of the screen but nothing is actually displayed on the screen.
Won't appear in the iTunes window and a error message comes up something like Eox000085?
Is it fixable or totally screwed?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I updated the video driver and now the screen won't come on? how can I roll back the driver when I can't see the screen?

I am running my Mac Book Pro with Bootcamp. Leopard on one partition and Windows 7 on the other. I updated the driver for the Nvidia video card then the screen went black. I tried to boot into the MAC side but the screen doesn't even show the optional boot screen. It does however sound like it's booting, I have tried hooking up a second monitor to see if it would show on that but it doesn't. I have also tried booting from the CD using the Win 7 disk, hoping that it would use the video driver on the disk instead. I'm either not doing it right (pressing ctrl & D whilst starting up) or that doesn't work either? I'm a bit lost? Don't know how to get to it.

Take your MBP to an Apple Store or an AASP. If you are still under warranty and/or have AppleCare, suggest that you take advantage of it & call Apple tech support.

HP LaserJet Pro 200 color M251nw won't connect for updates

Printer works fine with desktop and wireless. Can't get it too "UPdate" or connect with webservices.
How do I connect too my Ipad as well...???

Hi Dakine50. There are a few possible reasons the printer will not connect to Web Services (which will allow for updates). The first thing I recommend would be to turn the printer off. Unplug your router and count to 10. When the router comes back online, turn your printer on. When your printer is back online, try to update again.
If that fails you can set a Manual DNS in your printers Embedded Web Server (EWS).
Print a network summary page to obtain your printers IP address.
1. On the printer's control panel, touch the Setup icon. The Setup menu opens.
2. Touch Reports .
3. Touch Network Summary . A network summary page prints. Locate the printer IP address.
4. Open a new Web browser window (such as Internet Explorer).
5. Type the IP address from the network summary page in the Web browser address window.
6. Press Enter to open the EWS.
7. Click the Network tab. Here you need to find the section that allows you to set a Manual DNS (cannot recall which sub section it is under).
8. Set the: Primary DNS: 8.8.8.8 and Alternate DNS: 8.8.4.4 . This will route through Google's DNS and will usually resolve the issue.
9. After you apply these settings, if your EWS has a Web Services tab, try to enable them through there.
*Sometimes a network reboot as I instructed above is necessary for those changes to take effect.
Let me know how it goes.
More steps to try.
A Network Connected Printer Cannot Access Print Apps, Web Services, or ePrint:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03325484&lc=en&product=5255956&tmp...
Getting the Latest Firmware and Product Updates:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03341482&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Printing from an Apple Mobile Device
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02796271&tmp_task=useCategory&cc=us&dlc=en&lc=e...
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

13" MacBook Pro Retina back cover won't come off?

I purchased this MacBook Pro Retina on eBay. When I got it, I noticed a screw in the lower left corner is sticking out. So I went online and bought a screwdriver to tighten it up. When I got the screwdriver instead of just tightening the screw down I decided to unscrew all the screws and check out how the inside of the laptop looks. Well after I unscrew all the screws, the cover will not come off. It comes loose on the top where the hinges are but something is holding it down on the bottom? Also this laptop is 8 months old and it only has 19 battery cycles? Maybe the seller replace the battery and they messed something up? What should I do?

Hi joshmorris31,
Welcome to the Apple Support Community!
I know startup issues can be both frustrating and concerning. In this situation I would suggest the troubleshooting steps located in the attached article to help you isolate and resolve the issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
Cheers,
Joe

LaserJet Pro 400M401n menu screen won't come on

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