Lenovo H420 Desktop takes over 5 mins to boot up

Hi,
We have a Lenovo H420 desktop that takes over 3 mins to boot up. After you switch it on, the monitor displays a black screen with 'Lenovo' in white writing and remains with this screen for minutes on end seemingly doing nothing (hard drive  cannot be heard working and it's activity light doesn't flash). After about 3 minutes Windows 7 suddenly loads in a matter of seconds.
Any ideas what is wrong? Is this normal?
We've only had this computer for about 3 months and it has been doing it since we bought it. We reset the computer back to its factory settings but that hasn't changed anything. Bios doesn't seem to be accessible as no startup screen saying press del for setup etc shows.
Kaspersky and Malwarebytes doesn't show any nasties.
Thanks
Solved!
Go to Solution.

Hello and welcome,
Here's the current version of the manual:  Lenovo H4 Series Hardware Maintenance Manual V1.0
And the user's guide: Lenovo H4 Series User Guide V3.0
For future reference, these are available by going to SUPPORT (above ) -> QuickPath (enter model or machine type) -> Guides and Manuals
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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