License management

Dear,
I try to manage people and licenses but the site is very complex.
- I can't delete some super user and I don't find the solution to communicate to SAP to delete those users.
- My company migrate from one to another version and I need to generate new key but some times it works for dev and test and not for production.
Who can help me or redirect to a usable documentation. Help function doesn't provide any usable answer.
Thanks in advance
GC

There is very basic support for reconciling Microsoft Licensing ledgers in
ConfigMgr with Asset Intelligence. However, all third party license tracking is manual unless you buy a ConfigMgr add-on product. I'd recommend looking at
1E's offerings in this area.
Nash Pherson, Senior Systems Consultant
Now Micro -
My Blog Posts
If you found a bug or want the product to work differently,
share your feedback.
<-- If this post was helpful, please click the up arrow or propose as answer.

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I upgraded to GB 10.0.2. But now its sandboxing 3rd pty apps and plugins can't connect to license manager. a Work around?

I had been using Garageband and downloaded some 3rd party apps which worked great, among them was BFD ECO. I just upgraded my iMac to Yosemite and so I could upgrade to the Garageband 10.0.02. Great program, however, BFD ECO no only opens in plugin window in an error message that says, " Can't open BFD ECO because can not locate the license manager. I contacted BFD who told me that the license manager can't connect to garageband because its being "sandboxed", due to changes in the new GB and to contact Apple for a work around. Thanks for your help.

I had been using Garageband and downloaded some 3rd party apps which worked great, among them was BFD ECO. I just upgraded my iMac to Yosemite and so I could upgrade to the Garageband 10.0.02. Great program, however, BFD ECO no only opens in plugin window in an error message that says, " Can't open BFD ECO because can not locate the license manager. I contacted BFD who told me that the license manager can't connect to garageband because its being "sandboxed", due to changes in the new GB and to contact Apple for a work around. Thanks for your help.

Ask the Experts: Single Sign-On with Cisco WebEx Meetings Server, Internet Reverse Proxy, and Enterprise License Manager Solutions

With Arun Kumar
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Single Sign-On (SSO) with Cisco WebEx Meetings Server (Cisco WMS), Internet Reverse Proxy (IRP), and Enterprise License Manager (ELM) solutions.
SSO standards such as Security Assertion Markup Language (SAML) 2.0 provide secure mechanisms for passing credentials and related information between different websites that have their own authorization and authentication systems. SSO enables simplified user authentication and management.
IRP provides public access, enabling users to host or attend meetings from the Internet and mobile devices. Although IRP is optional, Cisco encourages its use because it provides a better user experience for your mobile workforce.
Example question topics include:
SSO profiles and SAML 2.0 Identity providers (IdPs) supported in Cisco WMS
Basic configuration of IdPs
Interaction between IdPs and Cisco WMS
Difference between the cloud client implementation and Cisco WMS
Meeting access behavior in a split-horizon network topology with SSO
How to enable public access to Cisco WMS
Cisco WMS ELM operations
Cisco WMS ELM compared to other unified communications ELM or standalone ELM and compatibility/inoperability between them
Arun Kumar is a team lead in the San Jose Conferencing Technical Assistance Center. He has over eight years of experience in conferencing technology and specializes in Cisco Unified Meeting Place Express and Cisco WebEx Meeting Server. He joined Cisco in 2010 as an escalation engineer for the Cisco Telepresence group. Before joining Cisco he worked for the UK's third-largest internet service provider Supanet on VoIP technology and the *Nix domain. Kumar holds a master of science degree in computer science from Sikkim Manipal University in India, and he holds CCIE (Voice) and VMware Certified Professional certifications.
Remember to use the rating system to let Arun know if you have received an adequate response.
Arun might not be able to answer each question because of the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice, and Video community Other Subjects subcommunity shortly after the event. This event lasts through Monday May 17, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Mobile Service,
CWMS and Jabber integrations:
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_E4CC9599_00_environment-configuration-guide_chapter_01.html#JABW_TK_SF2ED5E1_00
In above link start from section: Set Up Cisco WebEx Meetings Server on Cisco Unified Presence
then move to section: Add Cisco WebEx Meetings Server to a Profile
Once done, move to section: Specify Conferencing Credentials in the Client side. You will see above server already listed there, just go ahead and enter your username and password (pleae make sure this user already exists on your CWMS) and accept any certificate/s if presented. Jabber Integration is done and you can start testing the same.
Attached CWMS - AFDS integration doc.
Please let me know if any furhter question.
Thanks, Arun

Enterprise License Manager Sync Problem

Hi.
I have CUCM 9.1 & Enterprise License Manager. I have installed licenses on Enterprise License Manager and in inventory added CUCM.
Everyting worked fine for 20 days, but from yesterday CUCM is showing below error:-
"The system has not synchronized successfully with Enterprise License Manager for 7 days. If successful synchronization does not occur within the next 53 days, you will no longer be able to provision users and devices."
In Enterprise license manager CUCM status is "Registration Conflict". It also show :-"This product instance is already being managed by another Enterprise License Manager. Product Instances can only be managed by a single Enterprise License Manager. To manage the product instance with this Enterprise License Manager, delete it from this and the other Enterprise License Manager, and then add it to this one."
Also below message is displayed in Enterprise License Manager:-
"Enterprise License Manager is operating in demo mode. Install licenses to cover the licensing requirements of your product instances in order to avoid losing functionality in those products."
Please help to solve this problem.
Regards,
Andy

Hi Neo,
I have never tried but recommended would be to go for maintenance window.
Further, the message posted says The system has not synchronized successfully with Enterprise License Manager for 7 days. If successful synchronization does not occur within the next 53 days, you will no longer be able to provision users and devices.
This means it can be done but why to take a chance.
regds,
aman

Add failed. [4911] Cannot connect to License Manager

Hello
I am facing a strange problem with our CCM, i cant add new phones (auto registration or manual add) although i still have 82 DLU's free
Always getting the error Add failed. [4911] Cannot connect to License Manager
I have tried restarting the Call Manager servral times and still same error appears
can anyone help ?

Hi mpagacz
I have checked the license manager service and it was the problem , it wouldn't start but i wasnt related to hardware issue
I found out from other community that it is a bug in my version 7.1.3 that when license exceeded certain limit that license service doesn't work
so i resolved the issue by deleting some licenses files
Also this issue was reported solved in 7.1.5 so i and doing the upgrade
anyway i have bought version 10.5 and will do the migration
thanks

What could change the Computer ID used for the licenses in NI License Manager?

at our customer site we originally set up our software which uses the Vision Run-Time and Vision Acquisition Software. We purchased a license for the PC and it was installed. It has been running since July. but today the customer started getting errors asking for the license. using NI license manager we see "Status: Activated for a different computer"
looking further we now see a different "Computer ID" code I have original screen shots of when I originally applied the license so I know the Computer ID was not a typo.
The customer says no one has swapped out the PC's, but is currently looking to see if any other work was done.
Has anyone expirenced this before?
Solved!
Go to Solution.

doradorachan wrote:
I hope your problem was solved by now.
If not, is your customer using any VPN software?
VPN software creates virtual MAC address, and somehow NI License Manager will use that for computer ID.
A known case is that VPN software by Juniper Networks will randomly create a virtual MAC address
every time the computer reboots. This will screw up NI License Manager because the computer ID will be different every time
computer reboots.
A workaround is to ask NI for an activation code based on computer ID that is generated from your hard drive.
With this, unless you change your harddriver or format it, it will keep the same computer ID.
That is exactly what my problem was. I ended up getting a computer ID based on the harddrive. The thing is that when performing the "automated" activation, it uses the computer ID from the MAC address. So I have to activate over email, change the file so that it uses my harddrive based computer ID, send it, apply the received codes. It is kind of a pain, but not that bad.
There are only two ways to tell somebody thanks: Kudos and Marked Solutions
Unofficial Forum Rules and Guidelines

SCCM 2012 License Management

Hi,
Wanted to understand the SCCM 2012 License management process, let me explain our current setup
As per my understanding, KMS captures the license count for bill-ability in SPLA.
1. 200 plus servers in DC - managed as shared service - Licensed by Service company - KMS hosted on DC. Owned by service company.
2. 4000 plus workstations, 20 plus servers - regional sites - managed by client themself - KMS hosted on local site. Owned by Client.
So question is, both are two different kms managing two different set of owned machines.
If i set up SCCM 2012 in data Centre, how to capture the license information?
Thanks in advance.
$Bug

Configuration manager has no license management process and no a KMS does not capture license counts for billability (a KMS actually stops counting at 50).
License tracking is another story and generally the built-in Asset Intelligence reports in ConfigMgr will do the job for Microsoft products. The systems must all be managed by ConfigMgr however. From there, simply instance counting is pretty trivial whether
you use the built-in reports or not though as its a simple inventory.
Jason | http://blog.configmgrftw.com | @jasonsandys
Okay, so SCCM asset intelligence reports are sufficient to count/calculate billability for System Centre as SPLA.
Thanks a lot for your help.
$Bug

Where is the server address and port stored that is configured in NI License Manager?

Hi,
I am trying to configure a silent installation of LabView. I have tried the specfile and put in the license code etc.. I cannot see a place there to configure a license server address.
I've run NI License Manager on a reference PC and have configured one there but how can I deploy that config to a number of PCs? How is it stored and where is it stored?
thanks
Paul

Last question (I promise)
If I dont have a volume license how do I determine what my 'package' or 'family' is?
Package
Syntax: nilmUtil.exe -activate "packagename version"
Example: nilmUtil.exe -activate "LabVIEW_PDSM_PKG 8.0500"
Family
Syntax: nilmUtil.exe -family "family"
Example: nilmUtil.exe -family "LabVIEW_ADE_080600"

Quantity Depreciation in GTS License Management

Hello Friends,
We want to define License management in GTS with quantity depreciation functionality.
We have set up all the relevant configuration and master data for License determination and it works fine.
But the quantity depreciation is not happening.
Below configurations are made in GTS for quantity depreciation.
1. License type is marked for "Quantity Update" , Basis for quantity update is defined as "QUAITM Document Item Quantity" and value assignment level is "A"
2. Item Category is assigned to Depreciation Group and Quantity Depreciation is "-".
3. License is maintained with a highest quantity and UOM.
When we create document license gets determined successfully and the log shows message "Quantities were written off completely". In license at Assigned Document level we can see the document assigned to license and Quantity Depreciated column shows correct quantity. But we check at the quantities level in license and quantity depreciated column shows zero quantity and Remaining Quantity = Highest Quantity of the license.
And also If I create the next document with quantity more than the highest quantity of the license it does not get blocked in GTS.
Can you anyone help me resolve this issue.
With Regards,
Siba Pradhan.

Hi Siba
I am also facing the same issue, did the solution provided by Ashish worked for you ?
Also if any body has any more insight for this issue, please add here.
Thanks
Akhil..
siba pradhan wrote:
Hello Friends,
We want to define License management in GTS with quantity depreciation functionality.
We have set up all the relevant configuration and master data for License determination and it works fine.
But the quantity depreciation is not happening.
Below configurations are made in GTS for quantity depreciation.
1. License type is marked for "Quantity Update" , Basis for quantity update is defined as "QUAITM Document Item Quantity" and value assignment level is "A"
2. Item Category is assigned to Depreciation Group and Quantity Depreciation is "-".
3. License is maintained with a highest quantity and UOM.
When we create document license gets determined successfully and the log shows message "Quantities were written off completely". In license at Assigned Document level we can see the document assigned to license and Quantity Depreciated column shows correct quantity. But we check at the quantities level in license and quantity depreciated column shows zero quantity and Remaining Quantity = Highest Quantity of the license.
And also If I create the next document with quantity more than the highest quantity of the license it does not get blocked in GTS.
Can you anyone help me resolve this issue.
With Regards,
Siba Pradhan.

R12: License Manager - what should be marked?

Our contract has the following:
Oracle Order Management - Application User Perpetual
Oracle Order Management - Electronic Order Line Perpetual
Oracle Supply Chain & Order Management Intelligence - Application User Perpetual
Oracle Advanced Pricing for Oracle Order Management - Application User Perpetual
With this module / licensed products, what items should be marked on the Oracle License Manager?
R12.0.6
Thank you.
Edited by: user10950423 on Jun 24, 2010 5:20 PM

Hi,
From OAM, go to License Manager Home > License Products, and select:
Order Management
Supply Chain Intelligence
Advanced Pricing
You could log a SR and confirm this with Oracle support.
Thanks,
Hussein

Can the license manager load the computer-based license first, instead of the user-based license?

We have several machines in the lab with computer-based licenses on them and a number of techs with user-based licenses. When a tech needs to occassionally sign in as themselves, instead of the generic service account, the license manager attaches the machine to their user account. Not a problem until they try logging in to LabVIEW from their own PC again and they get the 14 day trial period notice.
Is there a way to have the license manager look for the computer license first instead of the user license?
Thanks for any help.
Joe
Solved!
Go to Solution.

Hi Joe,
In the license file hosted on the license server, you may be able to manually change the "sort" tag in the file to modify the order in which VLM checks out licenses. Licenses are checked out in descending order (2, then 3, then 4, etc.). Typically, your license file is set up in a default order, but in special cases such as this, it may be beneficial to alter the order. To do this, follow these steps:
1. Open the license file with a text editor (such as Notepad)
2. Search for the "sort" tag. For instance, the "VLM_Core" entry will have a sort tag value will appear as "sort=first". Do not alter this value. VLM_Core should always be first.
3. Change the sort tag value for the named-computer license to a value that is lower than the sort tag value for the named-user license. (e.g. "sort=2" for named-computer and "sort=3" for named-user).
4. Save the file and reinstall the license.
Let me know if you have any questions!
Rick C.

SAP B1 License Manager not starting automatcially

Dear All
SAP Version : SAP 9.0 PL12
Issue :
1)SAP B1 License manager is not starting automatically even when the status is automatic in the Services.msc
2)Also when logged from the client system its asks for the IP address/server name every time.
3)Some times it connects with the Server name and sometimes with the IP address.
And at cases it doesn't even connect at all throwing the error message "Connection to the license server failed" .
and then when we replace the config files of SAP B1 to DI API it works fine at cases.
This issue occurs on a random basis and at almost in all the systems(System connected in the morning is facing issue at afternoon).
And it becomes an activity on a daily basis.
So kindly let us know the exact cause for this issue and also a permanent solution for the same.
Note : Firewall setting is turned off.
Regards
Shyam

Hi Shyam..
Have you Installed the License manager with the Admin Rights
SAP Business One doesn't start and License Server Selection screen comes up
SAP Business One generates this error message when logging on: "Connection with license server failed"
On License Server Selection this error occurs: "Connection to license server failed; if license server address is invalid, correct it; if TAO NT Naming Service stopped, activate it and restart License Manager"
On startup, the TAO NT Naming Service returns this warning: "The TAO NT Naming Service on local Computer started and then stopped...";
TAO NT Naming Service is not running. To access this service, right-click the My Computer icon and choose Manage -> Services
Connecting to License Server brings warning: "Failed to connect to License Server"
On startup, the SAP Business One License Manager returns this warning: "The SAP Business One License Manager on local Computer started and then stopped..."
RSP: Logging on to Remote Support Platform (RSP) brings this Error: "Agent service unavailable", RSP Agent Console cannot be accessed. Nevertheless SAP Business One RSP Agent Service is running and restarts successfully
check with the links
TAO NT Naming Service Stop
Check in Service Manager TAO_NT_Naming_Service does it has dependency with SAP B 1 License Manager.
Check the above in the services... does it has got dependency
check does it has set to restart on first failure and second failure in the TAO NT properties Recovery..
Regards
Kennedy

Auto License Management in solman causing Issues

Hi Team,
I was trying to schedule auto-license ON in solman.
I have scheduled everything :
As a result of this :
The maintenance licenses were able to reach from service market place to solman.
Although the satellite system license going to expire within 30 days (yellow status) still the new one there in solman is not getting applied to satellite system.
FYI:
Satellite system Maintenance license status Received License
SID Yellow Green
I have checked SDCCN maintenance task : there also I couldn't see any errors.
Let me know what is the job that applies this license in target system
Regards
Sandy

Hello Sandy,
please check note 1533350 - Information on Maintenance Certificates and License Management Workcenter in Solution Manager.
regards
Christian

Cisco WebEx Meetings Server Enterprise License Manager

Multi-facetted question for anyone who can answer:
1) Can Cisco WebEx Meetings Server(CWMS) use an off box Enterprise License Manager (ELM)
2) Can non-CWMS UC Applications utilize the embedded ELM that comes with CWMS in lieu of the scenario in the above question
3) If neither scenario 1 or 2 have "yes" answers, is there a roadmap in place for this to happen?
Thanks in advance!

Hello Mobile Service,
CWMS and Jabber integrations:
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_E4CC9599_00_environment-configuration-guide_chapter_01.html#JABW_TK_SF2ED5E1_00
In above link start from section: Set Up Cisco WebEx Meetings Server on Cisco Unified Presence
then move to section: Add Cisco WebEx Meetings Server to a Profile
Once done, move to section: Specify Conferencing Credentials in the Client side. You will see above server already listed there, just go ahead and enter your username and password (pleae make sure this user already exists on your CWMS) and accept any certificate/s if presented. Jabber Integration is done and you can start testing the same.
Attached CWMS - AFDS integration doc.
Please let me know if any furhter question.
Thanks, Arun

Cisco Enterprise License Manager

Is Cisco Enterprise License Manager the samething as Cisco License Manager? I just want to make sure I am downloading the correct thing to work with CUCM 9.0. This is the only thing I was able to find in the Support downloads when logged in with my CCO:
Cisco License Manager 3.2.3 Client and Server Package (Windows)

And thus, same HW requirements as CUCM if you want to do a standalone install.
Otherwise, just use the one that will get installed with CUCM or CUC.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Enterprise License Manager login issue...

Hey guys,
Trying to log into Enterprise Licensing Manager (on a Be6K v9) and am getting the error Invalid Username or Password. Please try again.
I am using the admin login that I use to log into Cisco Unified CM Administration.
Would I log into the CUCM console in vSphere to reset the password? If so what commands would I use.
I haven't found much on resetting the login password for ELM

Hi,
You'll need to use the OS Admin credentials, not the application user:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_0101.html#CUCM_RF_I970430F_00
Brad

License management

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