Line saver loss of paper free discount

Am happy to get a discount on my line rental by paying up front but cannot understand why I have to loose the paperfree billing discount. I will still be getting a bill for calls so are BT now going to post this out to me? Seems rather senseless

I too took up this line saver offer. And had selected paper free billing. Mainly because the posties round these parts can't read and put my mail in other peoples letterboxes. With similar addresses.
I suspect you will continue to be paper free.
I also suspect this (removal of unconnected discount) is a ruse by BT to reduce the actual  discount so they can continue to advertise a discount of Y when it is really X. X being less than Y of course.
By the way I noticed (eventually) that my last phone bill was not collected by direct debit and was told by BT this was because the upfront line saver payment exceeded my phone bill.
This caused me a problem trying to reconcile my bank balance with some financial software on my PC.
Weird or what?
Hope this is constructive.
El enfadado (the angry one)

Similar Messages

  • Line Saver Rental and Paper-free billing discount

    The Line rental saver conditions state that that, if you sign up, the discount for paper-free billing will stop.
    Can you tell me if the paper-free billing discount will be reinstated if I revert to monthly line rental when the line saver contract period ends ?
    Thanks

    Hi Mw9,
    Welcome to the forum and thanks for posting. If you re-sign for the Line Rental Saver option after the initial 12 months you'll be saving even more. If you want to discuss specific details of your account drop me an email to [email protected] and I'll be happy to help.
    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • BT are withdrawing paper-free discount

    As well as the price increases BT are are withdrawing the paper-free discount.
    "Changing our prices
    We are withdrawing the paper-free discount from 3 December 2011. Anyone who was on our paper-free discount could benefit from our Line Rental Saver payment option for line rental that reduces line rental from £14.60 per month to £10 per month. This payment option is available only on e-billing and you can find out more here."

    Paper free discount was withdrawn in september,however i think exisiting customers who had the discount will keep this unless they move back to paper then they lose it and will not have the option of getting this back if they decide to switch back to paper free.
    Inherent omniscience - the ability to know anything that one chooses to know and can be known

  • NO LONGER Getting Paper free Discount .

    Is it true That BT Have Stopped the Paper Free Discount?
    Solved!
    Go to Solution.

    Paper free discount was withdrawn in september,however i think exisiting customers who had the discount will keep this unless they move back to paper then they lose it and will not have the option of getting this back if they decide to switch back to paper free.
    Inherent omniscience - the ability to know anything that one chooses to know and can be known

  • Line saver tariffs - take a second look at the fig...

    Having done the maths on BT's "line saver upfront paying of rental", the deal is not quite what is portrayed, at least not for me.  ! currently pay a line rental of £13.29 pm, but get a paper-free discount of £1.25 pm, effectively reducing the line rental to £12.04 pm  ( or £144.48 per year).  If I change to "line-rental", the monthly fee works out at £9.99 pm (or £119.88 per year).  However, on changing to "line-rental saver", I would loose the paper free discount of £1.25 pm, resulting in an effective rate of £11.24 pm.  The bottom line saving being only 80p per month (or £09.60 per year, and not the advertised annual saving of £39.60 per year).  Hardly an incentive to pay upfront to BT !!  P.S. the figures are also pro-rata when the vat increases 20 % in Jan 2011.

    Your logic and maths is flawed.
    Without Line Saver Rental, the total monthly charge for line rental is £13.29 less the paperless billing discount of £1.25, making £12.04 as you correctly state.
    With Line Rental Saver, the monthly charge is one twelfth of £119.88 which is £9.99, meaning that you are saving £2.05 per month or £24.60 per year.
    Your logic is flawed in double accounting the paperless billing discount.
    What is advertised is correct for new customers who cannot get the paperless billing discount as it has been generally removed for new customers.
    Their saving is hence £24.60 plus twelve times £1.25 which equals £39.60 for new customers.

  • Line Saver Rental v. Paper Free Billing

    Hi
    I'm trying to weigh up the benefits / pitfalls of going for the 'Line Saver Rental' deal and paying £120 up front which would result in a monthly equivalent of £10.
    However, I currently have 'Paper Free' billing which gives me a discount of £3.75 / month.
    I note that if I opt for 'LSR' it will result in the removal of the 'PF' discount.  That would mean an effective monthly line rental of £13.90 less £3.75 = £10.15.
    I appreciate that the line rental is being increased from £13.90 to £14.60 from 3/12/11, but based on current prices, is it really worth paying £120 up front for a yearly saving of £1.80??
    Assuming that the 'PF' discount is not increased on 3/12, the saving would still only amount to some £10.20 over the year (new monthly rental of £14.60)!
    Thoughts anyone?
    Grahamb
    Solved!
    Go to Solution.

    I opted to sat with the PF biling discount as I think it is better valie and because that £120 can earn some interest for me rather than being passed to BT - and who knows how long the annual offer will last?
    However I feel duty bound to point out at the monthly PF discount is £1.25 and only comes to £3.75 on the quarterly bill.
    So after December the 3rd the discounted monhly price is actually £13.35
    So it is saving of £3.35 a month or £40 a year.
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  • Line Saver Rental - existing monthly discount and ...

    My current BT rental deal is 'Renewable Unlimited Evening and Weekend Plus ', which gives me free evening and weekend calls at £16.60 less £4 discount = £12.60 per month annual renewing contract (started 10 Aug 09).
    I also get a £1.25 per month discount for paperless billing, and I know I lose that once I go for Line Saver Rental.
    But I understand that my existing monthly contract remains to be reverted to if I take the Line Saver Rental option.  So does that mean that, if I allow the Line Saver Rental to lapse after a year, that I go back to my £4 discount deal?
    (or even better, does it mean that I would get 12 months' x £4 = £48 discount off my cost of Line Saver Rental?)
    Also, by default, my calls are redirected by CPS to Primus at the exchange, but I can route them via BT instead by using a 1280 suffix. Would this still be the situation under a Line Saver Rental contract, and would I still be able to use predial suffices such as 18185?

    Hi RatAtAt,
    Thanks for posting. When you sing up for the line rental saver option whatever offer you have on your calling package will continue for the duration of the contract. You can find information on the 1280 service here . Hope that helps.
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Line Saver Rental and Paperless Bill Saving

    Hi 
    It says on the Line rental saver that if you sign up you lose your saving for your paper free billing discount.  This ultimately reduces any saving/benefit by £15 per year.
    Can you tell me once the line rental saver contract period ends is the paper free billing discount reinstated.
    C

    Currently i have the unlimited anytime plan, which is NOT subject to an auto renewing contract, i currently pay cash quaterly , what i want to know is: if i decided to get line rental saver from £113  would this change anything with my calling plan such as start a new contract term ? btw i am aware that i would need to sign up for paperless billing and pay for call & calling play by direct debit quarterly or monthly

  • Email - Your account is moving to paper free-billi...

    Hi, I'm a new forum user so apologies if this subject has been asked before, I've looked and couldn't find anything.
    I have received an email this morning from BT headed Your account is moving to paper free billing and reads as follows:
    We have an ongoing commitment to save paper, which is why we will soon stop sending paper bills to customers who have online billing.
    Within the next few weeks we'll send you an email to let you know we've moved your account to paper-free billing. This means we'll stop sending your paper bill, but you'll still be able to view and download your bill whenever you want online in My BT.*
    Learn more about paper-free billing. (link)
    We hope you'll enjoy the benefits of paper-free billing from BT.
    Regards,
    Warren Buckley
     *If you want to keep your paper bill, please let us know. The change to paper-free billing only affects one account, if you have multiple accounts please log into My BT to check the billing methods. If you change your account details in the next two weeks, you might not be moved to paper-free billing. Paper-free T&C's
    Being very wary of email scams I've contacted the online assistant (India call centre by the operator name).  They have given me the answer that if I'm on paper and on-line billing this will continue, I will not be changed to paper-free billing only.
    Now I'm even more wary of the email, although it does look genuine.  Could any forum member or moderator please confirm that the email is genuine as I wish to continue to receive a paper bill for other members of the household who have no interest in using the computer.
    I look forward to your assistance.  With many thanks.
    Solved!
    Go to Solution.

    11 November 2012
    Dear Mr. Buckley,
    Paper-free Billing
    Currently I receive paper telephone bills, and also an email telling me that my bill may be viewed on-line. In your email of today (print-out enclosed) you tell me that my account “is moving to paper-free billing” and that you are going to stop sending paper bills. You do not ask if I no longer want to receive paper bills.
    In my view this is about cost-saving and enhanced profit for BT but not for the customer. BT stand to save large printing and mailing costs by not sending paper bills, but you (a) make no offer to pass any of this saving on to the customer, (b) you appear take no account of the fact that it costs a customer to have a computer and an internet connection which they will need to see their bills on-line. Further, (c) the customer must remember their password to gain access to their on-line account to see the bill, and (d) if there is a problem with the customer’s internet connection they will not be able to see their bill. For example, after ongoing problems with my phone line and internet connection earlier this year, my phone line was dead or not working from 02 to 23/02/2012.  
    Unless and until BT pass on a significant part of the cost-saving and provide electronic bills in a form which doesn’t cost me to view it and ensure that it’s availability and reliability is the same or better than a paper bill, then I want to continue to receive paper bills.
    Yours sincerely,

  • Paper Free Billing

    Hi, I want to view my bill's online but if forces me to use paper free billing as well, although it's a good feature I have a few questions, with paper free billing does it automattically pay like the paper version? and can i also do mail billing as well as paper free?

    Paying by Direct Debit works the same whether you are paper-free or not. As far as I know you can continue to receive paper bills as well as view them in MyBT, unless you have signed up for a service (eg Line Rental Saver) which commits you to paper-free only. It's possible to amend your billing method under "Manage your profile" in MyBT if you're not committed to paper-free.
    You can click the white star next to this message if you think it was helpful.

  • Line saver rental costs & complicated bill

    I paid £141 in advance for Line Saver Rental in Oct 2013.  This is still being advertised on the BT site at that rate for 12 months.  My latest bill is overly complicated with charges being amended back to Oct last year.  However from what I can make out from this bill is that the Line Rental saver charges have changed.  Why? If the 12 month rate is still the same as when I paid in October  surely there should be no adjustment.  Is it not fixed for 12 months anyway?
    This months bill, because of the changes to the BT tariffs has no end of credits and recharges itemised. How on earth is anyone supposed to know if it is correct - far too complicated.

    The recent bill I received would confuse most people -  However all three line entries for my line rental are for £0.00 which is correct overall as I have paid it in advance for the year. However it does appear that they haven't bothered to explain on the bill why all the lines are there (presumably due to standard monthly  line rental increase that occured on 4th Jan).  The other charges on my bill are properly explained .... ie they refund the advance charges from 4th Jan to your bill date that you paid on your last bill and bill you for the period from 4th Jan to your bill date at the new charge rate that applied from 4th Jan pro-rata.

  • Line saver and Monthly line bill

    Hi
    Just had a bill for a months line rental and charges because no one at BT thought to notify me that last years line saver contract was about to expire. A little note on the last bill or a simple e-mail would have been enough, but nothing.
    So now after renewing the line saver contract they are going to take the months rental as well as the line rental I have paid for in the renewed contract, I have been told they will credit my account next month. What a cheek, so BT get a cheap loan at my expense, what I want to know is how can I get that amount paid back into MY account where it belongs?

    NigelS wrote:
    Hi
    Just had a bill for a months line rental and charges because no one at BT thought to notify me that last years line saver contract was about to expire. A little note on the last bill or a simple e-mail would have been enough, but nothing.
    So now after renewing the line saver contract they are going to take the months rental as well as the line rental I have paid for in the renewed contract, I have been told they will credit my account next month. What a cheek, so BT get a cheap loan at my expense, what I want to know is how can I get that amount paid back into MY account where it belongs?
    I have to say that my experience was exactly opposite to yours and exactly what it should have been. I was both reminded on my bill and sent a reminder email.
    Here is an extract from the reminder email:
    "Your Line Rental Saver is ending on 19-10-2011
    Stick with line rental saver, and you'll carry on saving £46.80 a year. Just pay £120 for your annual line rental upfront - which is the equivalent of £10 a month.
    You'll need to visit www.bt.com/rentalsaver after 19-10-2011 to renew."
    and from the bill:

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  • When can I opt in for line saver?

    Hi,
    I recently ordered a phone and broadband package and when I was ordering I was told that I would have to wait until everything was set up before I could opt in for the line rental saver payment. The engineer came today and everything is set up and working fine, but when I went online to try and opt in for the line saver payment it is still saying that I don't have a BT line. How long will it be before I can opt in for the line saver package as I am keen to get it sorted out asap. Thanks for any help you can give me.
    Kathryn
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    but becasefully as u will be billed for usage and line rental after u change this way bt dos things so if u have line on 5 days before line rental saver added u will have five days and my be other changes then line rental changes added after change

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