Live offcie excel error-opening a report from server

Hi,
I am building live office excel objects from WEBI and objects are refreshing properly and if I open the documents later in the same day or next day, getting the following error repetedly. It is working fine for the first time ane next time it doesn't and the source for these reprots exist in WEBI Public folders.
"An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010)"
If anybody knows please help me.
Thank you,
Best Regards,
Satya

Hi,
Following solution might be helpful for resolving the issue.
Could you please test the following and update us:
1. Goto Folder then ALL FOLDER-> Click on Manage and then on Top Security Rights.
2. Select the group and then click on Add/remove rights.
3. Expand content
4. Select Crystal Report -> Grant Export the report's data OR
4. Assign the crystal report right to export the reports data to the user group for the desired folder.
Even though it is a Webi document Live Office itself utilizes the Crystal Report servers thus needing to have the CR rights.
Regards,
Sarbhjeet Kaur

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