Live Office Version number help

Which LO version iis the latest with all fix packs? My LO version is 12.1.0.882 and does that indicate whether all latest fix packs
are installed as of now?
(I am taking over the project and does not know which is the latest version number).
Thank you..

This version is XI 3.1. As of date, XI 3.1 SP2 is also available. However, please note that your client software and server software should be at the same patch level. In other words, you should not upgrade live office client to XI 3.1 SP2 if your Business Objects Enterprise is XI 3.1.
Thanks
Subhodeep

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Live Office Failing to Connect

Hi, we have just upgraded Business Objects XI to R3 (Product: 12.1.0) version and all our reports were moved over. We are using Excel version 2007 and Live office version 12.3.0.601 Build 601.
We cannot get the Enterprise (authenticication) logon to work. all the details (UN, password, server) are all correct, but we either get logon issues or access issues.
LO 02040 - logon error even though the details are correct
LO 02010 - insufficient rights to open the report (this happens regardless of the report and they are the user's reports)
We use BO/Live office 90% of the day and cannot have it not working, are there any suggestions?
We cannot create new objects or update existing ones as the operation times out. We cannot update the properties of existing reports either.
This all worked perfectly before upgrading BO and Live Office.
Any help would be appreciated.
Emma
BO/LO User (not admin)

Hi Professor,
1) If you just plug your switched on phone into usb on PC does it say "mass storage device" connected and can you then explore content?
No it does not say that. It does seem that the necessary drivers are installed, because the PC indicates "ready for use". However I cannot find the phone in Windows Explorer.
2) Nokia 6680 is a Symbian 60 there must be a way of selecting either PC Suite, Mass storage or Transfer on phone menu!
Maybe you're right, but I cannot find these options in the phone menu.
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JasperMessage Edited by kuipi on 05-May-200709:52 AM
Message Edited by kuipi on 05-May-200710:06 AM

Live Office Errors

Anyone else having any similar errors? or have any resolutions?
BOE Version: BOE XI 3.0
Live Office Version: XI 3.0 FP2
Xcelsius Version: 2008 SP1
Description of Dashboards
·          Dashboard pulls about 22 tables that have been built within a WEBI report into Excel via a Live Office connection
·          I updated web services URL for each connection and set each to u2018Update on Loadu2019
·          I then exported the dashboard both to a local SWF and to InfoView
So on to the issues:
·          Issue #1: Iu2019ve noticed when I load the dashboard for the first time in the day that I get error LO26000, but then it doesnu2019t show up for subsequent loads during the day
·          Issue #2: About 20-40% of the time, I will get errors LO26315 (one error popup is generated for each table that does not get loaded), however, I always get varying numbers of this error in one load (i.e., different numbers of tables are not getting loaded) but usually it is around 3-4 errors u2013 in addition, it is always different tables within the dashboard that donu2019t get loaded
So in other words, when loading the dashboard, about 20-40% of the time I will get these LO26315 messages, but it canu2019t be caused by specific tables that are causing errors (since different numbers of tables donu2019t get loaded AND it is different tables each time)
Re: Issue #1 u2013 I have already troubleshot the servers not being running with support and I showed them that the servers were all running, but I was still getting this error
Re: Issue#2 u2013 I originally thought this could be caused because the WEBI Processing Servers that Live Office was using to download the tables were at capacity and therefore were faulting because they did not have enough memory to allocate to the requests, so I tried assigning the WEBI source report to a WEBI Processing Server Group that we have that gets very little traffic. This seems to have reduced the number of times that I get the error messages, but hence, I am still getting them.
BTW u2013 The dashboards that Iu2019ve created that consume less tables (5-6) seem to give me errors much less frequently, if at all. So I am convinced, perhaps incorrectly, that these errors have something to do with the number of tables that Iu2019m trying to pull.

Hi Ulrich -
Thanks so much for the reply - and very prompt too. I really appreciate you taking the time to read through the long post.
I couldn't agree with you more regarding consolidation of the reports. Unfortunately, I think you would understand that this comes at the cost of a much more complex Excel model. As my client is currently comfortable building WEBI and working within its environment, it's great for long term maintenance of the dashboard if they can build the reports in WEBI and levergae it's inherent functionality rather than building complex Excel logic (of which can cause other issues for Xcelsius). For example, if you have to build INDEX functions on top of INDEX functions on top of INDEX functions. Would be great if there was a way to leverage the 'INDIRECT' function in Excel, but unfortunately it isn't supported yet, so you have to build INDEX on top of INDEX (which works, but I've heard isn't officially supported either).
So, anyways, to your point, I'm definitely with you in terms of consolidating tables, but I'm hesitant if it means building extremely complex Excel logic....
In terms of the 'Refresh on Load' - I can test the other option that you mention, but my gut would tell me that I'd get the same errors, since I'm getting Live Office errors (since the Live Office routines would be the same in both cases) and not Xcelsius errors with the Initialization freezing, etc.
I have had the same experiences with you regarding LO26315, but unfortunately neither of these causes are the answer to my problem.
Suggestion #1:
We have 11 WEBI processing servers, and yes, while some of them may be stuck in the state of 'Starting', etc. that is definitely not the case for all of them (they are usually in 'Starting' mode because the server failed because of a capacity issue that cause it to fail).
Anyways, I've heard from Business Objects engineers that the dashboard Live Office connections will use the same servers that the WEBI source report is scheduled to. So, I scheduled the WEBI source report to 4 of the 11 servers that get utilized very little (hence they never fail). This should essentially eliminate this as being a cause.
Furthermore, with BO support on a webinar, I have checked to make sure all servers were running, then loaded the dashboard, and then still gotten the LO26315 errors.
Suggestion #2:
There are no changes to the report that have been made. As I mentioned, the LO26315 errors only show up about 20% of the time that the dashboard is loaded, in this time there have been no updates made to the WEBI report. Here is a typical scenario.
1st Dashboard Load: Get error LO26000
Close Dashboard
2nd Dashboard Load: No errors
Close Dashboard
3rd Dashboard Load: Get Error LO26315 x 3 (meaning that 3 tables of the 22 didn't load - let's say table 1, 2, and 3)
Close Dashboard
4th Dashboard Load: No errors
Close Dashboard
5th Dashboard Load: Get Error LO26315 x 2 (meaning that 2 tables of the 22 didn't load - except this time it could be tables 4 and 6)
Close Dashboard
Basically, it is always a different set of tables that don't load (give errors) and it doesn't happen everytime the dashboard is loaded.
Because of this, I'm strongly thinking this is an issue with the Live Office product and how the data is retrieved, but hoping it isn't....
After all - if Live Office works for pulling 3-4 tables (simple dashboard), then it should also be built to handle complex Enterprise dashboards as well (15-20 tables)....

Fatal Error during Live Office Installation

Hi Friends,
I am facing issue in Live Office.
I had installated Live Office but since the Live Office option was not seen in any of the MS Office applications so I tried to uninstall Live Office software.
But its giving me Fatal Error during installation.
Could you please let me know how can I reinstall only BO Live Office software.
Thanks in advance.
Regards
Sindhu

Hi Shubhodeep,
The Live Office version is 3.1
MS OFfice: 2003
Also, I ahve installated BO XI3.1 server.
Earlier it everything was working fine.
Later as the Live office icon was not seen in the Excel so I tried repair it.
After that I am getting this problem: nFata error during installation.
I tried rintsllaing entire BO 3.1 setup completly by cleaning the resigstry. But that also did not help.
It would be great if someone can provide any solution ASAP.
Thnaks
Sindhu

Where is the EXACT version number shown? Where is the menu link to the Help file? Why is there no scroll bar? The new iTunes is terrible in more ways than I can list... how do I switch back to version 10?

The newest iTunes version has no Help option. Why? And, no ability to find out the version number.
The new iTunes, when in album view in Windows 7, has NO SCROLLBARS, so it is impossible to scroll the albums. Why?
Answer these questions, as I am an AAPL shareholder and I am NOT happy with these and other changes you've made to iTunes.

The newest iTunes version has no Help option. Why? And, no ability to find out the version number.
You may need to bring up your Menu Bar to see the Help menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Once you've got your Help menu showing, go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen, as per the previous versions.

Generating a report in dashboard with live office connection(3.0 version) ?

Hi,
iam generating a report in dashboard with live office connection(3.0 version) but when iam trying to set parameters the refersh button & modify button are disable. how to overcome from this issue?
Regards,
Mahendra

Hi Mahendra,
Confirm if you are getting the same issue outside Xcelsius i.e in the Microsoft Excel.
Try refreshing the Live office objects in MS excel using the option "Refresh all objects "and then import .xls it in Xcelsius.
Regards,
Noopur

Powershell script to find Office version on multiple PC's not working- Please Help?

Hello!
I am about to go mad with this script. Can you help?
I am trying to search the PC’s on my domain for what office version they are running. (I am looking for any PC’s that still have Office 2003 installed).
Here is my script:
foreach ($computer in (Get-Content
PClist.txt)) {
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  $reg = [Microsoft.Win32.RegistryKey]::OpenRemoteBaseKey('LocalMachine', $computer)
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|% {
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      if ([int]$matches[1] -gt $version)
        $version = $matches[1]
  if ($version)
      "$computer
: found $version"
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not find version for $computer"
It runs, but returns bad results. PC’s I know to have 2003, say they have version 13 (2007), and PC’s I know to have 2010 are showing up with version 11 (2003). Some PC’s report correctly.
Also, some PC's from PClist.txt are not even turned on, but are returning info. Weird.
Do you have any idea what I am doing wrong?
ANY help would be really appreciated.
Thanks in advance for any help you can give!

That is easy. YOu cannot deteermine the installed verion that way. THe key will have keys for all versions that have ever been installed. I f you have installed a viewer that is newer then the newest key will be there.
Try this and ytou will see waht I mean
Get-Content PClist.txt |
    ForEach-Object{
        $reg=[Microsoft.Win32.RegistryKey]::OpenRemoteBaseKey('LocalMachine', $_)
        $reg.OpenSubKey('software\Microsoft\Office').GetSubKeyNames() |% {$_}
jv

Which file in Omni.ja contains the version number in HELP | ABOUT

We are using Firefox in a corporate locked down environment.
we have made a number of changes to files in the OMNI.JA file to configure Firefox accordingly.
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regards
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hello biffal, which changes to the omnia.ja file have you done originally? maybe there's a better way to do it, because this file will be overwritten by each & every firefox update...

BUSINESS QUERY (used in lower version of BO 6.x) to be migrated to LIVE OFFICE u2013

Post Author: shikhirgupta
CA Forum: Migration to XI R2
We have requirement in one of the project whereby they have BUSINESS QUERY (used in lower version of BO 6.x) to be migrated to LIVE OFFICE u2013 new product available in BOXI r2.
This cannot be migrated as BusinessQuery is no longer supported.
So we need to do a manual task of getting these Business query converted into Live office.
Please provide me with a writeup stating, what are the challenges, what is the process for converting BusinessQueries to live office, effort required to do the same.

Post Author: shikhirgupta
CA Forum: Migration to XI R2
We have requirement in one of the project whereby they have BUSINESS QUERY (used in lower version of BO 6.x) to be migrated to LIVE OFFICE u2013 new product available in BOXI r2.
This cannot be migrated as BusinessQuery is no longer supported.
So we need to do a manual task of getting these Business query converted into Live office.
Please provide me with a writeup stating, what are the challenges, what is the process for converting BusinessQueries to live office, effort required to do the same.

Have followed instructions for displaying Version number. Does not work. I believe "Firefox button" means the gold & blue globe? No "Help" button. Can find no reference anywhere to version number.

I believe that I have installed v.5 but can find no confirmation anywhere.... till now, when your "educated guess" shows v.5.0.1. Please give me concise instructions for displaying the version number. (For most software packages, "About" works... but not in this case.)
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I can't think how '''cor-el''''s first advice went wrong. For Windows there is no difference between Fx5.0 and 5.01
Just to be really sure you can do -
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Bad major version number! Help please ;-)

I have been writing applets using the Forte 3.0 sdk.
I don't as yet use Swing, but rather the standard AWT elements.
These applets work fine in IE 5, but when I try to view them in Netscape Communicator 4.79, the applet fails to appear and I see the following error message "Applet Editor Error:java.lang.ClassFormatError: Bad major version number"
I have searched the net and this is some advice I found: "The javac by default compiles for 1.2 compatible vm's. To compile an application to be compatible for both 1.1 and 1.2 vm's use:
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I'm guessing Netscape isn't 1.2 compatble, despite that the java plugins for 1.4.0 are enabled ( I have checked.).
So my question is:
How do I force 1.1 compatability in the Forte IDE?
I have looked through all the options and cannot find any switches for compatability.
I'm not using command-line so I can't directly add -target 1.1
Thank you in advance.

In Forte go to menu Project->Settings. Open Compiler Types->External Compilation, there you have a property called "External Compiler", click on the value and there you can edit the arguments that are sent to the compiler...
//Anders =)

Does Xcelsius support Cross Tab report via Live Office?

-Operating System: Windows XP
-OS Patch level: Service Pack 3
-Office Version: 2007
-Flash Player version: 10
-Xcelsius Version and Patch Level: Enterprise 2008 with SP2 (version: 5.2.0.0)
-Xcelsius Build number (Help>About Xcelsius): 12,2,0,608
-Business Objects Enterprise version/patch level (if applicable): Edge 3.1
-Issue Description:
I have a dashboard which collects data via Live Office from a series of Webi documents and Crystal Reports. I have found that if I create a report that has for instance sales regions down the left and months across the top using a cross tab in either Crystal Reports or as a Webi the data will only refresh within the current month, so for instance if I create the report in October the sales figure for October will update happily until the last day of the month but on the first of November no sales figures will show in the new month and I have to manually refresh the report in Xcelsius and issue a new Dashboard to my users. This makes me wonder whether Cross Tab reports are actually supported via Live Office. If I use formulas in Crystal Reports and manually build a report that looks like this but uses formulas it works fine, but is obviously a much slower process than simply building a Webi cross tab.
Your views and help would be very much appreciated!!
Thanks
Rob
-Steps to Duplicate:
As Above

Hi Rob,
You can bind cross tab reports from your WebI reports into Xcelsius using an integration tool called[ Xcelsius Web Intelligence Intregration Suite|http://www.antivia.com/products-xcelsius.stm].
This will give you the full functionality of Web Intelligence inside an Xcelsius dashboard- drill-down, cross tabs, even an ad hoc query panel, all bound into the Xcelsius interface.
This would remove the need to use QaaWs or Live Office, so you can probably realize some performance gains and handle larger data volumes.
Cheers,
Andrew

Live office database errors in Citrix - underlying WebI reports work fine

Hi,
We have a live office report with 30 tabs in the excel file i.e. 30 webi report parts in it. It accesses 20 webi reports, each built on a BEX query.
Please see below the error which users get while running the report in Citrix environment. The underlying WebI report has no database errors, and we were able to run the Live Office reports at the same time on LAN. The Citirx users get these database/auth errors intermittently, on different tabs of the report at different times - the underlying BO reports are error free and users have proper rights to execute them.
"An error occured while opening the report. The report does not exist; youhave insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010)
Failed to get the document information (LO 26315)
A database error occured. The database error text is: ...."
Please help.
Thanks,
Soumya

Hi,
BO Version is BO XI 3.1 SP2 FP2.1
Datasource - BEX queries BW Relese 701, support pack level 8
We have made users login to Infoview and checked that they are able to execute the WebI reports. Also, earlier they were able to run all reports, so there is no access problem.
These errors started occuring when we had to refersh BO Universes after some of the BEX queries changed. We even asked users to stop using the excel files on which they used to get errors, thinking the files may be corrupt. Then we sent them new files which we had successfully refershed at our end. But still they get these errors in their environment.
Please advise.
Thanks,
Soumya

Can't connect SAP BW via Live Office and Crystal Report

Hi all,
I got error when I tried to refreh with connection refresh button in below environment.
Does anyone know the cause of this problem?
<System Configuration in my environment>
SAP BI Bex Query(Data Source) --> Crystal Report(in Infoview) --> Live Office --> Xcelsius
<Error>
LO 26608 (under Enterprise Authentication)
LO 02010 (under SAP Authentication *1)
*1 I followed the instruction of below blog.
/people/ingo.hilgefort/blog/2008/10/07/businessobjects-and-sap-part-2-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
<Environment>
Xcelsius 2008 SP1 Fix Pack 3
Crystal Report 2008
Live Office XI 3.1 Version 12.1.0.882
SAP BI 7.0 (SAPKW 70016)
Regards,
Hiroyasu

Hi,
Thanks for your response. Please see below answers to your question:
When you say that you are not able to connect from Word Live office to server - in this are you able to see Live Office tab in word document?
Yes, I can see the Live Office tab. When I try to connect to the server to insert a crystal report I get the message "constructor exception (error: WSE 99999) Unknown error "-1""
Did the installation process was done properly?
As far as I am aware, yes.
Which version of Live office you are using? because it will help to proceed further.
LIVE OFFICE XI 3.1 (version 12.1.0.882)
Where exactly you are not getting the Crystal Reports Options? Are you facing any error message?If Yes then what is the error message.
Please see above
Are you able to login to server successfully?
I can in Excel in Live office but not in Word. As per the first message, I cannot see an option in Crystal to publish a crystal report. Do you know how I can do this? As I understand I need to publish it to the server and then Live Office will be able to see it.
Regards
Asha.

Manually changing a document version number when importing an existing document

Hello.
Like a lot of people, we are starting to make use of Sharepoint Online as part of an Office 365 subscription.
One of the things we want to do is move a bunch of version controlled documents from their current location on a traditional network file share into a Sharepoint Document library, and then use approval and version history to control and track changes.
At the moment these are stored with the version number as part of the file name, so we have something like "Company car policy - version 6.docx". When there's a new version, the old one is moved to an archive folder and a new copy is saved as "Version
7.docx" which is outdated and far from ideal.
I've created my library, tested that approvals work, and have found instructions on how to use a workflow to notify people that changes have been made. That's all fine, but if I upload an existing document into the library it will start the version number
at 0.1 or 1.0 depending on whether I add it as a draft or final.
What I need to be able to do is to manually change the version number to match our existing system without having someone sit there checking a document in and out. Some of them have version numbers in the 20s so this would be a huge waste of time.
I can't believe I'm the first person to have this problem - can anyone help me please?

You are not the only one, that is for sure!
The only way (that I'm aware of and is easy to accomplish) to achieve this is the following:
* Upload your history v1, v2, v3, v4, v5, v6. And then it is really in sync with your current / old version numbers.
* just upload the new / latest file and check out/check in the file x times so the version number will increase every check in.
I know that this sounds weird/funny time consuming. Without 3th party tooling I don't see any other solution.
With 3th party tooling then you can perform those actions (basicaly the same actions) more quick and easy, however you need to get yourself comfortable which such tooling. One of the tools (no I'm not a sales agent or whatsover) that I know can perform metadata
changes is ShareGate. However in PowerShell you can perform also a lot of magic and without ad doubt there are a lot of migrating tools (AvePoint, Tzunami, etc) that can also "mimick" those manual steps.
My best suggestion is:
* If you need to keep the old versions upload them all one by one (if it is not too time consuming)
Otherwise
* create a archive for old versions and start in SharePoint with version 1 which is exactly the same as the latest non-SharePoint version and store that archive in a separate document library/folder/site. (only keep old versions if there is a reall need
/business case or legal case to do that.)
Kind regards,
Michiel hamers
If you think this answer is good: please choose mark as answer.
Michiel Hamers www.SharePointman.nl Don't hesitate to contact me for a SharePoint/O365 question.

Live Office Version number help

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