LMS Issue in ciscoview

Hi All,
Cisco view(patch 6.1.9) in lms 3.2.1 is not supporting router 1905. Any help here ?
Thanks in advance
Venky

Cisco 3945 Integrated Services Router is supported. You should have Rtr3900 package, a minimum of version 1.1. However please note Cisco 3945E Integrated Services Router (CISCO3945E/K9) is not supported.
You should get all these details from the document I shared :
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html
Match the respective SysObjectID's of the devices which is unique identifier. Like 1.3.6.1.4.1.9.1.1041 is for supported 3945.
-Thanks

Similar Messages

LMS issue (Plateau 5.8) and Captivate 5

Hi.
We need help to solve the problem and get this Captivate 5 module to run on the Learning Management System.
The module was set to publish in SCORM 1.2.
Quiz = enable reporting for this project
LMS Standard = SCORM 1.2
Report Status = Complete / Incomplete
Report to LMS = Percent
Choose Report Data = Quiz Results Only
Reporting Level = Report Score.
The Plateau 5.8 LMS team is receiving the following error while trying to post and run a Captivate 5 module.
The tech person discovered that what’s happening in the attached code is that the module will try to communicate with the LMS for 1 second.
By that time if the LMS does not communicate back, an error is generated and the script times out.
Since this threshold is really low, and the page may take more than this time to load, he tried updating the script to wait for a full minute before timing out. (See below). However, that did not solve the problem.
This chunk of javascript code was created by Captivate, (on line 236 of the html file) when the module was published:
1000 = 1 sec. 10,000 would be 10 seconds. He set the threshold to 1 min. (added two zeros, i.e. (*100000).
var timeCurrent_int = new Date().getTime();
                                                var timeLimit_int = new Date().getTime() + (intIntervalSecs * 1000);
                                                // This simply loops for a set period of time, waiting for the API to
                                                // load and/or be found. A better solution would be to use setInterval
                                                // and on the timeout, redirect or load the resulting Captivate file.
                                                while((g_objAPI == null) && timeCurrent_int < timeLimit_int)
                                                                g_objAPI = getAPI(g_intAPIOrder);
                                                                timeCurrent_int = new Date().getTime();
                                                if(g_objAPI != null)
                                                                strURLParams = "?SCORM_API=" + g_zAPIVersion + "&SCORM_TYPE=" + g_intAPIType;
Is there a different setting, option, or preference to use from within Captivate 5 to get it to run properly on the LMS? Or is there something else to change manually in the code to get it to work properly?
There are hundreds of people waiting to take this module, so time is of the essence!
Thanks.
CB.

Hi.
You are welcome. Glad it was useful.
CB.
Date: Sat, 5 Nov 2011 06:19:51 -0600
From: [email protected]
To: [email protected]
Subject: LMS issue (Plateau 5.8) and Captivate 5
Re: LMS issue (Plateau 5.8) and Captivate 5 created by RodWard in Quizzing/LMS - View the full discussion
Excellent information! Thank you for posting these tips.
I'm going to add a link to this thread in my Adobe Captivate LMS Compatibility Guide under the section for Plateau LMS.
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LMS 3.2 Ciscoview 6.1.9 : Problem to recognize module WS-X4748-RJ45V+E

Hello,
LMS ( Ciscoview) fails to recognize the module WS-X4748-RJ45V+E into a 4510R+E
LMS is 3.2.
The other boards in the 4510R+E are recognized:
WS--X45-SUP7-E : OK
WS-X4648 -RJ45-E : OK
WS-X4748-RJ45V+E : NOK
Can you help me ?
Regards,
Christian DUPRE.

You would need to restore a package repository which had all of the interdependent packages. It is not as simple as replacing the current Cat6000IOS package with an older version. There's not much more that can be done for troubleshooting at this point. The LED thing should have been fixed. I suspect a regression, but I do not have device package code, so I cannot confirm myself.

LMS 4.0 CiscoView

Hello,
We've recently installed some new Cisco 3750x switches on our LAN and CiscoView is not recognising them and has recommended that I update it to a newer version.
When I go on to Software centre device update it's showing that there are 578 CiscoView device updates. When I click on check for updates I enter our CCO account which I can connect to using the Cisco Site as well and successfully login, however it's erroring out.
I'm leaving the proxy settings empty because we are not using a proxy server.
The error from the log file reads the following:
ERROR [DownloadManager : queryAllPkgs] : Exception while downloading CV packages from Cisco.comcom.cisco.nm.xms.vds.VDSException: CvHandler.getFileList:failed to connect to Cisco.com.
So, I thought this time I try to download the packages manually and install them. Based on Cisco Documentation I need to run the following command to determine the Device Packages by running the following command:
nmcview
However, when i run this command, it's not being recognized.
This is becoming frustrating because I'm trying to get these updates and non of the ways that I'm trying seems to be working
Can anyone please help?
Trying to use this link to do it manually:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_ciscoview/4.0/quick/guide/cvgsdld.html#wp1915
Many thanks,
H

You can download the updates directly from cisco.com via a browser session (not via the LMS interface) and the use the option in the LMS interface to install from local files.
The instructions you referenced above are for the previous version of CiscoView that was included in LMS 3.2. You should instead go to this page and download the 3750 package (14.0 - readme here) and required dependent dtshare package. Once you have those files on your server you can update using either the GUI (choosing check from a server instead of from cisco.com) or CLI utility as explained here and here.
You should also really consider upgradng your LMS from 4.0 to the current 4.2 release. There are quite a few bug fixes and usability enhancements.

Adobe Captivate 4 - Tracking AICC to the LMS issue

Hi,
I created a Captivate 4 Quiz; I published the Quiz with the AICC reporting option and as a result Captivate 4 created the files shown below:
I hosted all these files in the same server, same folder, and same domain where the Isoph Blue (Learn Something) LMS is installed. I also published the course from the LMS and it seems to be OK.
When participants login and launch the course from the LMS the course works very well. All questions are shown, correct and incorrect answers are also shown at the end. The quiz window is closed at the end without problem.
The issue is that there is not notification to the LMS of course completion, the Icon (located on the right of the image shown below) that tells the participant course is completed does not change the status. It does not change from Launch to Print Certificate status.
The Captivate is not tracking correctly course completion to the LMS. So, we can not track user activity neither print the certificate at the end of the course.
Can you please help me troubleshoot this issue?
What can I do to make this course completion notification works with the LMS?
I can provide more information, files and details on how I created the course, etc.
Note: Isoph Blue is AICC compatible, there are other (*.aspx) courses that are tracked via AICC and they are tracked correctly, the issue is only with Captivate 4. We also have Captivate 3.

Hi there
I certainly cannot claim to be any sort of expert on the H.264 format, but Captivate 4 only produces SWF, EXE and AVI formats. So you are correct in that you would need to convert from either the SWF or AVI format to an H.264 format. From what I understand, AVI and MP4 are the two file extensions you may find H.264 file format used. So I suppose it's possible to say that if you have a CODEC (Compressor/Decompressor) installed for H.264, Captivate could spit out an AVI encoded in H.264 format.
More information on H.264 at the links below:
H.264 FAQ & Basic Conversion Guide
WikiPedia article on H.264 format
Hopefully this helps... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Active Learner LMS issue

Hi
Has anyone used Captivate 4 with the Active Learner LMS
(provided by RDC)?
When AICC is chosen as the LMS within Captivate and the
training module is brought into Active Learner (via the 4 course
structure files), this page keeps appearing
'https://hosted2.activelearner.com/ActiveLearner/ASP/LOAICCCommunicator.asp'
when I try to move through the module? Every slide brings up the
dialog box - I have since determined that the content of the dialog
box is fine - it just shouldn't be appearing?
This is the content:
error=0
error_text=
version=3.5
aicc_data=[Core]
Student_ID=GB88888
Student_Name=Leggett, John
Output_File=
Lesson_Location=
Credit=Credit
Lesson_Status=N
Path=
Score=
Time=00:00:04
[Core_Lesson]
[Core_Vendor]
[Student_Data]
Mastery_Score=80
Max_Time_Allowed=
Time_Limit_Action=C,N
If 'Enable Reporting for this project' is deselected in
Captivate 4 and the learning module brought back into Active
Learner. the
'https://hosted2.activelearner.com/ActiveLearner/ASP/LOAICCCommunicator.asp'
page does not appear? Mind you, I would expect this.
Has anyone come across this 'LOAICCCommunicator.asp' in other
LMS platforms before? I have tried all settings within Captivate 4.
How do I find out a list of LMS's that Captivate is
'compabible' with?
Thanks in advance if anyone can help with this dialog box
issue as I am pulling my hair out!!
Kind Regards
John

I had this problem if the client and the servers time were not within about a minute of each other. Do you have the mbp and the xp machine using ntp from your server?...

LMS issues

Hello,
I am currently having an issue of adding a module into an LMS. The lms the customer is using is an older one that uses .dlo and the imsmanifest.xml files and when the module is added to the lms, it just crashes with no error message. I can not add the imsmanifest.xml file to the lms. I am having similar issues with other LMS systems such as OLAT and Moodle.
Here is a quote directly from the customer explaining the issue:
"Our system uses a proprietary compiled file called a .dlo, which I assume stands for Docent Learning Object, and an .xml file. These two work together to hold all of the information one would find in a imsmanifest.xml file. Although the system uses this for objects created in Docent Outliner and published to the LMS, the import process supports AICC/SCORM packages, Pathtech courses and other Web-Based Courses.
When I try to upload the files, I am doing it from the decompressed version. The system may be looking for a zip file but since I can’t see the source of the import class, I can’t be certain."
I will be checking periodically for reply's if further information is needed. I could really use some help if anyone has advice or possible troubleshooting ideas.
Thanks,
Joe

Here is an error message recieved by our customer using an OLAT LMS.
For OLAT LMS application (scorm 1.2), there was an error message as follows:
"Learning resource could not be added. Either its format or its version is not support by OLAT. "

LMS 2.6, CiscoView says Unsupported Card for 7600-ES

Hi All,
Does CiscoView 6.1.5 support 7600-ES+20G3CXL card?
The module status shows as "Unsupported Card" whereas the chassis and Sup720 are fine.
I checked it in the latest device package readme doc for Cat6000IOS and couldn't find this card mentioned in it.
Is the card support included in this 6.1.5 version?
Thanks in advance for any help on this regard.

Hi ,
Thanks.. But I could the following from the link that 7600-ES20-GE3CXL is supported from Cat6000IOS Version 30 package. However, am not sure if this module 7600-ES20-GE3CXL is different from the actual 7600-ES+20G3CXL one.
I have tried installing the package 30 but still says unsupported.

LMS 3.2/CiscoView 6.1.9 : ASR 9000 not supproted

Hi,
Do you know when ASR 9000 will be supported in ciscoview ?
Many thanks, Elisabeth

It is my understanding that IOS-XR devices will never be supported in CiscoView.

Adobe Captivate course import to LMS issue

Hi,
Want to know the which LMS (SCORM) does captivate is compatible with.
My LMS is OpenElms and supports SCORM 2004 and when I publish course and import to OpenElms, it does import., But when I use it a dialog box appears saying that cannot find Xpath.... bla bla
Want to know if it is compatible with Open Elms ?

Look here for the official list:
http://blogs.adobe.com/captivate/supported-lms
Don't forget that this list relates to the latest version of Captivate 6x, not earlier ones.

Upload to LMS Issue

When uploading the scorm zip file from captivate to my LMS
(SumTotal version 7.1) I am getting the following error message
"An error occurred while parsing imsmanifest.xml. Attribute
http://www.w3.org/2001/XMLSchema-instance}schemalocation'
is not defined."
Has anyone experienced this before?
Thanks,
Henry

Below is the xml manifest if that could help determine the
solution?
<?xml version="1.0" encoding="UTF-8" ?>
- <manifest identifier="OneSource" version="1.3" xmlns="
http://www.imsglobal.org/xsd/imscp_v1p1"
xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance"
xmlns:imscp="
http://www.imsglobal.org/xsd/imscp_v1p1"
xmlns:adlcp="
http://www.adlnet.org/xsd/adlcp_v1p3"
xmlns:imsss="
http://www.imsglobal.org/xsd/imsss"
xsi:schemaLocation="
http://www.imsglobal.org/xsd/imscp_v1p1
imscp_v1p1.xsd
http://www.adlnet.org/xsd/adlcp_v1p3
adlcp_v1p3.xsd
http://www.imsglobal.org/xsd/imsss
imsss_v1p0.xsd
http://ltsc.ieee.org/xsd/LOM
lomStrict.xsd">
- <metadata>
<schema>ADL SCORM</schema>
<schemaversion>CAM 1.3</schemaversion>
- <lom xmlns="
http://ltsc.ieee.org/xsd/LOM">
- <general>
- <identifier>
<catalog>Adobe Captivate Course</catalog>
<entry>OneSource</entry>
</identifier>
- <title>
<string language="x-none">Account Opening
Tutorial</string>
</title>
- <description>
<string language="x-none" />
</description>
- <keyword>
<string language="x-none" />
</keyword>
</general>
- <lifeCycle>
- <version>
<string language="x-none" />
</version>
- <status>
<source>LOMv1.0</source>
<value>final</value>
</status>
</lifeCycle>
- <metaMetadata>
- <identifier>
<catalog>test</catalog>
<entry>test 1000</entry>
</identifier>
<metadataSchema>LOMv1.0</metadataSchema>
<metadataSchema>SCORM_CAM_v1.3</metadataSchema>
</metaMetadata>
- <technical>
<format>text/html</format>
<location>.</location>
</technical>
- <educational>
- <typicalLearningTime>
<duration>PT0H0M</duration>
- <description>
<string language="x-none">Average length of time to
experience this Adobe Captivate Project.</string>
</description>
</typicalLearningTime>
</educational>
- <rights>
- <cost>
<source>LOMv1.0</source>
<value>no</value>
</cost>
- <copyrightAndOtherRestrictions>
<source>LOMv1.0</source>
<value>no</value>
</copyrightAndOtherRestrictions>
</rights>
- <classification>
- <purpose>
<source>LOMv1.0</source>
<value>idea</value>
</purpose>
- <description>
<string language="x-none" />
</description>
- <keyword>
<string language="x-none">Adobe
Captivate</string>
<string language="x-none" />
</keyword>
</classification>
</lom>
</metadata>
- <organizations default="OneSource_ORG">
- <organization identifier="OneSource_ORG">
<title>Account Opening Tutorial</title>
- <item identifier="OneSource_SCO" isvisible="true"
identifierref="OneSource_SCO_RES">
<title>Account Opening US
Citifolio_SCO_Title</title>
- <imsss:sequencing>
- <imsss:objectives>
- <imsss:primaryObjective objectiveID="PRIMARYOBJ"
satisfiedByMeasure="true">
<imsss:minNormalizedMeasure />
</imsss:primaryObjective>
</imsss:objectives>
</imsss:sequencing>
<adlcp:dataFromLMS>.</adlcp:dataFromLMS>
<adlcp:timeLimitAction>exit,message</adlcp:timeLimitAction>
</item>
</organization>
</organizations>
- <resources>
- <resource adlcp:scormType="sco"
identifier="OneSource_SCO_RES" type="webcontent" href="Account
Opening US Citifolio.htm">
<file href="Account Opening US Citifolio.swf" />
<file href="Account Opening US Citifolio.htm" />
<file href="SCORM_support/scorm_support.htm" />
<file href="SCORM_support/scorm_support.js" />
<file href="SCORM_support/scorm_support.swf" />
</resource>
</resources>
</manifest>

Compatibility and LMS issues with Flash WBTS running in IE11

Our IT department recently ugpraded our corporate browser from IE8 to IE11. Since then, we have beeen having several problems with some of our Flash WBT courses:
               - upon completion of the course, communication with our LSO (SAP) is not made so the courses are not marked as complete
               - a few courses having video (FLV or F4V video) are having problems in loading and playing the videos. Changing the Compatibility Setting to Enterprise seems to solve the
                 problem, but it's a case-by-case fix.
These courses experienced no problems prior to IE11. We've been working with our IT department, and have begun discussions with MicroSoft, but so far no luck. Everyone seems to think that the problem is in the way that the Flash Player is working, or not working, in IE11. I believe that we're using Flash Player 11 as our corporate standard. Has anyone else experienced similar problems in running their Flash courses in IE11?
Thanks.

Each version of Flash Player includes important security fixes. If you're really using Flash Player 11 as your corporate standard, you're vulnerable to a large body of publicly disclosed issues which have been resolved in current versions. I doubt that this is actually the case.
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer.   Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
There's some decent guidance here, but the bottom line is that a lot of content will need to be patched to work in the world of IE11+.
Internet Explorer Dev Center
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

Digital signature on LMS - issue with R/3 password

Hi,
We have enabled the Digital Signature (FDA check) for Follow-up against WBT course delivery method. Once I click on 'Confirm Participation' link, I get a popup to provide username and password. I believe this popup checks for SAP (R/3) UserID and password. The problem is, Learning portal (HCM_LEARNING) is linked within SAP Enterprise portal and most of our users don't have backend access and no password. They only know thier portal username and password.
So definitely, when I put my portal login details into the Popup, it will error as the password is different to the ECC System.
Is there any work around solution for this issue? Has anyone been able to resolve the issue around password?
Would really appreciate if you could share the solution with us.
Best,
Jaya

Hi
You need to Trigger an Outbound Message for generating the IDoc.
Using the process code, the IDoc interface finds the application selection module which converts the SAP document into an IDoc.
The process code is only used with applications which perform outbound processing via Message Control (NAST).
goto Transaction NACE ,
Select the Application ME - Inventory mangament.
Clcik on Output types , Copy the Out Put type WA03 & create anew Out put type.
Selec the Output type & Click on Processing routines
Maintain the medium 6 - EDI , there is no standard print program for EDI So you need to create your own Program & form Routine
Check this form routine EDI_PROCESSING in program RSNASTED for having an idea.
After maintaining all the relevant EDI Paramters.
Maintain the message condition record using MN21 for the new out put type.
When you create a Goods issue the Message will be triggereed & Idoc will be trigerred , you can then transfer this into XI.
Thanks & Regards
Kishore

LMS 3.2 and Catalyst 4500 WS-X4648-RJ45-E module card

Hi all,
I have a rpoblem with a specific client with LMS 3.2. We are using LMS 3.2 on Windows 2008 and everything seem to be working OK. The issue is in the CiscoView with the 4500 switches. CiscoView can see the supervisors on all 4500 switches (6); but cannot see the switchcards when the switchcards are WS-X4648-RJ45-E. Find the sh inv output below:
CSR-D1#sh inventory
NAME: "Switch System", DESCR: "Cisco Systems, Inc. WS-C4507R-E 7 slot switch "
PID: WS-C4507R-E       , VID: V01, SN: FOX1152GKR1
NAME: "Clock Module", DESCR: "Clock Module"
PID: WS-X4K-CLOCK-E    , VID: V01, SN: JAE120354DD
NAME: "Linecard(slot 1)", DESCR: "10/100/1000BaseT (RJ45) with 48 10/100/1000 baseT "
PID: WS-X4648-RJ45-E   , VID: V01, SN: JAE14410NLT
NAME: "Linecard(slot 2)", DESCR: "6 Dual media SFP or 10/100/1000BaseT (RJ45)V voice power ports (Cisco/IEEE)"
PID: WS-X4506-GB-T     , VID: V05, SN: JAE120351NC
NAME: "Linecard(slot 3)", DESCR: "Supervisor 6-E 10GE (X2), 1000BaseX (SFP) with 2 10GE X2 ports"
PID: WS-X45-SUP6-E     , VID: V01, SN: JAE120576HG
NAME: "TenGigabitEthernet3/1", DESCR: "10Gbase-LRM"
PID: FTLX1341E2-C1     , VID: A , SN: FNS1352175M
NAME: "TwinGig Converter 3/2", DESCR: "TwinGig Converter Module"
PID: 800-27645-01      , VID: A0 , SN: CAT1147H2WK
NAME: "Linecard(slot 4)", DESCR: "Supervisor 6-E 10GE (X2), 1000BaseX (SFP) with 2 10GE X2 ports"
PID: WS-X45-SUP6-E     , VID: V07, SN: JAE14080NL2
NAME: "TwinGig Converter 4/2", DESCR: "TwinGig Converter Module"
PID: 800-27645-01      , VID: A0 , SN: CAT1147H2BV
NAME: "Linecard(slot 7)", DESCR: "10/100/1000BaseT (RJ45) with 48 10/100/1000 baseT "
PID: WS-X4648-RJ45-E   , VID: V01, SN: JAE14420A2F
I have updated the s/w to 12.2(53) SG1 with no luck.
Any ideas?

Hi Nicos,
I have exactly the same issue with LMS 3.2 CiscoView under Windows 2003 and catalyst switch 4506-E.
4506-E are in IOS 12.2(53)SG2.
I installed latest 4500IOS V 19.0 ciscoview device package without success.
Did you fix your problem ?

LMS 4.2 Applications missing from Software Center

I have a problem with LMS 4.2.4 Software center on Win2K8. I have been trying to download device updates and the only product listed in software center has been:
Inventory Config And Image Management
It seems like this happened to me before and I opened a TAC case and got the list of products back but I can't seem to locate the case history. To top it off my LMS support contract is in limbo due to some administrative glitch and I am waiting for my account team to sort it out. Meanwhile I have just installed some relatively new products (3850, 4500-X) and LMS doesn't seem to recognize these completely.
The list of apps seems to be stored in the NMSROOT\lib\classpath\com\cisco\nm\xms\psu\conf\tag.properties. I stumbled accross a tag.pl script in the bin directory that modifies this file. So I searched in vain for the proper contents for the tag.properties file. In the end I just issued the following sequence to get common services back:
cd <NMSROOT>\lib\classpath\com\cisco\nm\xms\psu\conf
perl D:\Software\CSCOpx\bin\tag.pl tag.properties -a "cmf:Common Services"
So I am not sure why a perl script to modify the tag.properties file is necessary since it just seems to append the specified product to the end of the file. In any event I then went to
Admin > System > Software Center > Device Update
and sure enough CMF appears and I am able to check for and install device updates for it. However, I still seem to be unable to perform UT collection for the 3850 stack which is what I am really after. So does anyone know what product I need to add and get updates for in order to get user tracking working? In other words, what is the output of
psucli.bat -h?
Thanks,
-Jeff

Hi Jeff,
looks like tag.prop is corrupted.
it should have the below content :
ipm:IPSLA Performance Management
cmf:Common Services
lmsportal:LMS Portal
cvw:CiscoView
rme:Inventory Config And Image Management
dfm:Fault Management
lms:LAN Management Solution
upm:Device Performance Management
cm:Network Topology Layer 2 Services and User Tracking
Is this a new Installed ? if yes share the Installed.log
if you have good backup ,then try retstoring it.
Thanks-
Afroz

LMS Issue in ciscoview

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