LMS issues

Hello,
I am currently having an issue of adding a module into an LMS. The lms the customer is using is an older one that uses .dlo and the imsmanifest.xml files and when the module is added to the lms, it just crashes with no error message. I can not add the imsmanifest.xml file to the lms. I am having similar issues with other LMS systems such as OLAT and Moodle.
Here is a quote directly from the customer explaining the issue:
"Our system uses a proprietary compiled file called a .dlo, which I assume stands for Docent Learning Object, and an .xml file.  These two work together to hold all of the information one would find in a imsmanifest.xml file.  Although the system uses this for objects created in Docent Outliner and published to the LMS, the import process supports AICC/SCORM packages, Pathtech courses and other Web-Based Courses.
When I try to upload the files, I am doing it from the decompressed version.  The system may be looking for a zip file but since I can’t see the source of the import class, I can’t be certain."
I will be checking periodically for reply's if further information is needed. I could really use some help if anyone has advice or possible troubleshooting ideas.
Thanks,
Joe

Here is an error message recieved by our customer using an OLAT LMS.
For OLAT LMS application (scorm 1.2), there was an error message as follows:
"Learning resource could not be added.  Either its format or its version is not support by OLAT. "

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    Hi.
    You are welcome.  Glad it was useful.
    CB.
    Date: Sat, 5 Nov 2011 06:19:51 -0600
    From: [email protected]
    To: [email protected]
    Subject: LMS issue (Plateau 5.8) and Captivate 5
    Re: LMS issue (Plateau 5.8) and Captivate 5 created by RodWard in Quizzing/LMS - View the full discussion
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    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4009142#4009142
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    Start a new discussion in Quizzing/LMS by email or at Adobe Forums
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    I've not lookede through the previous thread, but you've done variations on the settings?
    You have tried Pass/Fail instead of Complete/Incomplete? Generally, if you want a score to show, you need to use Pass/Fail. That's not always true, but a score is generally not associated with Complete/Incomplete in SCORM 1.2 (in my understanding).
    Have you tried the lesson through any test suite outside the LMS itself? That'd be my next step. The ADL Test Suite is the 'offical' tool for such testing but isn't very user friendly. Otherwise I'd suggest Rustici's Test Track
    http://www.scorm.com/scorm-solved/test-track/
    or the Reload Editor (which I've not used and am not 100% sure is for SCORM validation)
    http://www.reload.ac.uk
    Run the lesson through some SCORM tester and see if the values passed are what you expect. If not, change the settings, publish, and test again. A lot more efficient, hopefully, than going through the LMS itself and allows you to possibly determine an LMS issue over a lesson issue.
    HTH
    Erik

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