Completion Status not showing in LMS

My customer is integrating my AICC compliant output with his
Saba LMS via url (so course structure files)
The course launches fine, but after it is completed, the
results (complete/incomplete) and even the course is not in the
transcript.
From research (
http://www.adobe.com/devnet/captivate/articles/output_aicc.html)
I believe the issue is with the exitAU
I have modified the html as suggested
Comment out the following line:
var w = varWindow.open("","mm_exitAU",…
Add a new line:
var w = null;
however still no luck.
I should mention that this course consist of 35 unique .swf
files, and 11 of those files are made up of quizes that the
students take. These files are branching, so you launch the course
from one file and then can continue on to other sections when each
is complete without returning to the original launch file.

Hi, I am having similar issues under slightly different conditions...
I am using:
Captivate 7
SCORM 2004
Template: SendTrackingDataAtEnd
Cornerstone LMS
Multiple Browsers: IE8, Firefox, Chrome
About 10% of my users are unable to complete their training even though they satisfy the completion criteria (view 70% of the slides.)
No matter how many times they review the content, the LMS still shows the online lesson as 'In Progress.'
I tested a sample course on the Scorm Cloud and it worked fine and showed completion across multiple browsers... Does this mean it is purely an LMS issue? How might I change my captivate file to send the time/completion data in a different way that my LMS may receive more frequently/efficiently?
Thank you for your help.

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