Log in iCloud and iTunes windows 8.1 fails "server error""

I have a brand new HP 15 windows 8.1 laptop. It will never log into Apples servers. I tried ethernet and wifi and the same "server error" is reported.
This bug has been reported for months and I do not know of any solutions that will allow it to log in. Anyone using iCloud or iTunes on windows 8.1 please
let me know how you made it work.
thanks,
Bob

Hi,
2014-06-15 21:24:24, Info       [0x080488] MIG    Destroyed OS analysis service
2014-06-15 21:24:24, Info                  SP     CCompressOldOS::DoExecute returns: 0x80070006
2014-06-15 21:24:24, Error                 SP     Operation failed: Compress old OS. Error: 0x80070006[gle=0x000000b7]
According to this description, the problem should be occures when installation trying to compress old OS to Windows.old file, but encounter some problem.
In my opinion, this problem probably caused by security software that prevent this operation. If you installed any security software like ESET, Avast, etc. Try to uninstall them and retry to upgrade your system for test.
Roger Lu
TechNet Community Support

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When I run the Apple Software update, it tells me that iCloud and iTunes have invalid signature and will not be downloaded. When I DL iTunes64setup.exe, the program will not start (there's a bar that flashes but nothing actually begins). I've done everything short of reinstalling Windows to fix this (system resore, unistalling all Apple products, taking down firewall, running Windows FixIt - which either won't find the problem or gives me an error saying that the troubleshooter cannot be downloaded at this time, going into the security features to allow programs without valid signatures, trying to install earlier versions of iTunes). It all started when I downloaded the Decemberists new album on my iPhone, and it wasn't downloading it properly so I connected it to my Dell, but some songs still wouldn't DL - also, the newest OS for my iPhone still won't install via WiFi - and so I uninstalled iTunes first, but nothing is helping. And I don't have any security issues (Norton has checked). Any ideas? I'm at my wit's end after 3 days of this. Thank you.

Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!

HT201317 When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple account is valid but not an iCloud account. How do I get an iCloud account? Thank you

When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple ID is valid but not an iCloud account. How do I get an iCloud account?
I don't have any apple products personally, this is for work to use Photo Stream so when Superintendents & Project Managers take pictures of their construction site, I am able to have those images immediately.
Thank you

You can not create an iCloud account using a PC, you will need an Apple product. Once the account exists you can logon to it from a PC.

I show and old defunct email address for my Apple ID on my APP store, iCloud, and iTune accounts and cannot log in. I am told my ID or password is incorrect. I did change my primary email address. that is the app ID that is showing.

How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software? I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID. I have tried going through device and my MacBook Air. Where can i get on-line assistance?

If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

HT6424 Can I restore my pc windows 7 with icloud and itunes match?

Can I restore my pc from I cloud, I have windows 7, icloud and itunes match.

Hi ..
No.
Hopefully you have a restore point setup > System Restore - Microsoft Windows

When i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well

when i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well including chrome browser…i tried everything but no clue...anybody have solution for this..???

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

I am using windows 7 PC and every time i try update my Itune I am having a server error. Can some one help me?

I am using a windows 7 PC. Every time I try to update my Itune I am having a server error and I am not able to log in on my Icloud. I tried a network test a. below is the result:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Sony Corporation VPCX11S1E
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0014AEDC02A92728
Current user is not an administrator.
The current local date and time is 2012-05-22 20:14:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator 500
**** External Plug-ins Information ****
No external plug-ins installed.
The drive E: HUAWEI Mass Storage Rev 2.31 is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {4C73E5E8-064C-400E-9850-AB0485F639A2}
Description:            Microsoft Virtual WiFi Miniport Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {DCE376E2-098D-4857-BF60-DBC90172CBA3}
Description:            HUAWEI Mobile Connect - 3G Network Card
IP Address:             10.162.117.8
Subnet Mask:          255.255.255.240
Default Gateway:    10.162.117.1
DHCP Enabled:      No
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:         10.148.128.18
                                10.148.128.26
Adapter Name:        {226D8A54-B7DA-4F1F-8EAB-614C5F54FABE}
Description:            Qualcomm Gobi 2000 HS-USB Mobile Broadband Device 9225
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      No
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {918B9F90-A145-4FD5-8150-E330DF9E74A1}
Description:            Bluetooth Device (Personal Area Network) #2
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {87949730-0CE0-4483-A8AA-4FBC19A613D9}
Description:            Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {1678E6C4-0A8D-49F9-B86A-30133B9C2AEB}
Description:            Qualcomm Atheros AR9285 Wireless Network Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-05 00:00:28.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) SCH Family USB Universal Host Controller - 8114. Device is working properly.
Intel(R) SCH Family USB Universal Host Controller - 8115. Device is working properly.
Intel(R) SCH Family USB Universal Host Controller - 8116. Device is working properly.
Intel(R) SCH Family USB2 Enhanced Host Controller - 8117. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (3rd generation) running firmware version 3.1.3
Serial Number:       9C01639A6K2
iPhone 4S running firmware version 5.1
Serial Number:       DNQHF0ENDTD7
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Can any one help me?
Regards
Aderito
<Email Edited By Host>

In the course of your troubleshooting to date, have you worked through the following document?
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Changed my apple password on my pc but my icloud and itunes on my ipad wont recognize it

This morning my apple id was hacked with someone downloading a song or cd from itunes so I went onto my pc and changed my password
then have just gone on to my mini ipad to change password on it and it wont accept the new apple password? to be quite honest I am ready to quit
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caaarolfromkiama

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Separating icloud and itunes passwords

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# What version of Android are you using (e.g. Jellybean 4.1-4.3, Kitkat 4.4, Lollipop 5.0, 5.1, etc)?
# What version of Firefox for Android are you using? (please try the latest version which is currently FF37.0.1)
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Cheers!
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Log in iCloud and iTunes windows 8.1 fails "server error""

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