Logo not appear

hi experts,
I created a smartforms which need to be sent via e-mail. So far, it is possible. But, the only problem is in the smartforms that there is a logo in a graphical format. After the PDF file created the logo is missing. Before that happened, there is an error that says unable to parse the image.
I don't know what happened. Please help me.
thanks in advance.

hi,
Check if the logo is uploaded in the system in the right format.it should be in .bmp or .tiff format.Transaction se78
Regards,
Sourabh

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