Loosing Called number information at script start

My application is such that I need to know what number was dialed to reach the script.
I will have multiple translations patters all forwareding to the same IPCC script Route Point.
When the script executes I loose the origional dialed number information, even though i have the "Forward called number" box checked in the Route Point.
All the variables in the "Get Call Contact Info" step show the "called" number as the Route point number (e.g. 7301 and not 888-111-2222 the number that got translated to 7301?
Where did my number Go ?!?!?!? and how do I get it back !!!
-Kevin-

A translation pattern starts a new call within UCM in a manner of speaking. You will not see pre-transformed information in this scenario.
This is also a bad idea because you run the risk of causing a race condition within CCX. The server checks the dialed number against all configured triggers any time you perform a call transfer or redirect within a CCX script. If the dialed number is not a trigger, CCX cannot properly handle UCM routing the call back to the CCX server. Essentially, when you transfer a call to a number that immediately routes back to CCX (translation pattern, Call Forward, etc), it breaks CCX.
The correct solution to this is to add all of the pre-translated numbers as triggers on CCX.

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Add prefix 9 for incoming calling number of missed call only.

Dear,
I am wondering how to add the prefix 9 to incoming calling number of missed calls only, not the calling alerting number on the phone screen. For example, the local user 472 2001 calls our DID 482 3001 along with the calling number 472 2001 on the dialed phone screen, if I missed this call, in the directory missed call I can see 94722001.
I know I can add the prefix in the field incoming called party subscriber prefix on the gateway page, but when I do this, all of the calling number information show 9.
Thanks,
Kirin

If I understand you correctly, you would like to only change the missed calls/placed calls on your phones without changing the digits?
If you have an PRI, you can use this translation rule to change calling ID only on inbound calls:
Translation pattern to modify Caller ID to add a 9
voice translation-rule 1
Rule # /match/ /set/
(^.= Match anything begining with any number)(*= one or more digits) tranlasate to (9& = Take whatever is in the match phase and plug it in here)
rule 1 /^.*/ /9&/ type subscriber subscriber (subscriber = ton(Ton=Type of number) value local area)
rule 2 /^.*/ /91&/ type national national (national = ton value long distance area)
rule 3 /^.*/ /9011&/ type international international (international = ton value international area)
Config t
voice translation-rule 1
rule 1 /^.*/ /9&/ type subscriber subscriber
rule 2 /^.*/ /91&/ type national national
rule 3 /^.*/ /9011&/ type international international
voice translation-profile INBOUND_PSTN
translate calling 1
voice-port X/X/X
translation-profile incoming INBOUND_PSTN
Let me know if this helps.
John

UCCX 7.0 -calling number block script

The version of Call Manager that I am on does not have a way to block an ANI coming into system (apparently later release do, will upgrade later).
The calls from these auto-dialers that are coming in are going to our Call Center Express trigger.
I created translation pattern that directs calls to that trigger to a new script. New script has "if/ then' stmt that says if the nubmer is xxx-xxx-xxxx (listing the specific auto dialer number), I route it to a fax machine, if not then go to next step, did another 'if / then' for the 2nd auto dialer number, if not that number then I route the call to the regular trigger for the call center script (if it is then it also goes to the fax number).\
That works , there is some delay though.
Those auto dialer calls have not stopped (number of calls reduced signficantly- but not gone).
Now I need to add another number that is auto dialing us ... I am thinking initial delay is going to get longer ......
could not figure out how to list more than on ANI ... seems I had to do a new "if/ then" statement for each number ..........
Any ideas on improving the script to be more efficient?

Here's one way, which seems to be the preferred way in Java to find a needle in a haystack:
Variables
String ANI = ""String[] blocked_numbers = new String[] {"1000", "1001", "2002"}
Script
Start...ANI = Get Call Contact Info (--Triggering Contact--, Calling Number)If (java.util.Arrays.asList(blocked_numbers).contains(ANI)) True /* This is a blocked caller */ False /* This is not a blocked caller */...End
You would use the String array to hold all of your blocked numbers. I have used three to illustrate the example.
Anthony Holloway
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UCCX Script: Capture Original Called Number

Hi Folks,
I am not a expert in UCCX Environment, but I have to perform a basic script to capture original Called Number.
1) I have two Cisco 3825 Gateways connected over the PSTN with ISDN Signalling;
2) I am receiving the last four digits from my local provider (XXXX) and send that via voip dial peer to UCCX 10.1 to trigger 71011000. I am using the num-exp .... 71011000 to matching this dial peer.
My problem:
I need to play an annoucement that this prefix will change to another, but I have to delivery the call to CUCM extension number after that. I have the prompts yet, but how can I capture the original Called Number, since I have translated it using the num-exp commando on Cisco 3825 Gateway ?
Regards,
Luiz

I would create a separate dial-peer with the correct called number on the gateway, and add a trigger for that extension number in UCCX. Even if you have to translate it from 4 digits to an 8 digit number, you still have a unique called number coming into UCCX that you can use in your script.

Calling number specification to be routed to designated agent via CCX script

I want to be able to specify a number e.g. 502-8475 in the script that would then be routed to specific skilled agents in a queue. The number specify will be forward by another PBX to the queue number so that numberr will not be the caller number but the called. Can this be done with the script if so how.

Different skills = different queue as UCCX Customer Service Queue (CSQ) is constructed based on skills assigned to it.
If you simply want to reuse the same queue logic but queue the call to different set of agents, you still need to build different CSQ and assign the "new" skill to this CSQ as well as the agents. Then you have couple of options to route it:
1. Build new Application triggered by the number and point to the same script but override the CSQ name which needs to be exposed as parameter
2. Change the existing script to perform a check to see what was the dialed number or original dialed number, you can accomplish this via "get call info" step, and then change the CSQ variable name to this new CSQ.
HTH, please rate all helpful posts!
Chris

[nQSError: 12002] Socket communication error at call=(Number=10004, 10048)

Can any1 plz help...!
I am unable to start presentation services...! I am currently using windows server 2003 service pack 2. I tried configuring scheduler after which I got the message:
"Windows could'nt start Oracle BI Presentation server on local computer. For more information review the system event log. If this is a non-microsft service, contact the service vendor, and refer to service-specific error code -1."
I am getting these 2 errors:
In nqserver.log shows below error+
[nQSError: 12002] Socket communication error at call=recv: (Number=10004) A blocking operation was interrupted by a call to WSACancelBlockingCall.
In nqscheduler.log shows below error_
[nQSError: 12002] Socket communication error at call=: (Number=10048) Only one usage of each socket address (protocol/network address/port) is normally permitted.
I have changed scheduler port (in Job manager-->file-->configure options..>schedule-->general tab) to an available open port since 9705 is not available. I also updated port number in instanceconfig.xml file.
Any suggestions would be really appreciated.

user12970693 wrote:
Can any1 plz help...!Gawsh. That's awful.
I wonder whether people who deal primarily with BI Server might be able to help you better than people who deal primarily with the database?
http://forums.oracle.com/forums/category.jspa?categoryID=145
I am unable to start presentation services...! I am currently using windows server 2003 service pack 2. I tried configuring scheduler after which I got the message:
"Windows could'nt start Oracle BI Presentation server on local computer. For more information review the system event log. If this is a non-microsft service, contact the service vendor, and refer to service-specific error code -1."
I am getting these 2 errors:
In nqserver.log shows below error+
[nQSError: 12002] Socket communication error at call=recv: (Number=10004) A blocking operation was interrupted by a call to WSACancelBlockingCall.
In nqscheduler.log shows below error_
[nQSError: 12002] Socket communication error at call=: (Number=10048) Only one usage of each socket address (protocol/network address/port) is normally permitted.
I have changed scheduler port (in Job manager-->file-->configure options..>schedule-->general tab) to an available open port since 9705 is not available. I also updated port number in instanceconfig.xml file.
Any suggestions would be really appreciated.On first guess, I'd almost think some anti-virus or firewall is haunting that machine.

How do I stop my contacts old phone number from appearing when starting a new text message

I changed one of my contacts phone number, but when I start a new text message their old phone number appears along with their new number. I have checked my contact information and only their new number is in there.

No fix for that yet, take a look at this link, https://discussions.apple.com/thread/4363225?start=0&tstart=0

How to append calling and called number with translation rules?

Hello,
I have one question about digit manipulations.
How to append calling number and called number with IOS commands?
For example, when 123 dials 45678, translations have to be performed and the new called number to be 12345678.
Thank you,
I will vote this conversation.

It is not possible with translation rules.
However, you can do that with a TCL/IVR script.

SPA IP phones doesn't show calling number after the call was picked UP

Hello,
Our different CISCO SPA IP phones models (at this time we are using 7.4.8a version) are working with Broadsoft AS. And now we have a problem: when CISCO SPA IP PHONE pickups the call ( by pressing BLF lamp) and the call is connected, Cisco user doesn't see any information (calling name or calling number) with whom he is talking now. He on only sees on screen pickup extension *11 and info that the call is connected. From SIP traces I can see this information in PAI header in SIP 200 OK message (when pickup was initiated).
I also tried to change Caller ID Header - no luck. I've upgraded IP phone to latest version (7.5.1a) - didn't help.
I've experience with THOMSON and MGC. By pressing BLF , Thomson displays info who (calling number) is calling to your configured BLF line and gives you actions: retrieve this call or cancel - you can choose if you still want pickup this call.
So can you give me some hints how to fix this issue? Our at this time CISCO IP PHONE doesn't have such feature?
Thanks in advance,
Giedrius

Why not answer?
bug is available from firmware 7-4-7 and above and are still
on models SPA50x and SPA525

How to get incoming call number in j2me

hi all,
Is there any way to get incoming call number in j2me???
thanks in advance
mraj

You can't get this number at least till MIDP 2.0 devices.. you only have a interrupt events which call showNodify and hideNotify, pauseApp or start methods. Once can neither know if this interrupt is due to phone call, user switching to menu or sms etc..
Regards,
Raja Nagendra Kumar

I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

Please give me order confirmation e-mail so that I can install Photosho.
After download installation file, I am stacking due to no serial No information.

お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
iPadから送信
2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
OW72247756さん
AdobeJapanForumをご利用いただきありがとうございます。
恐れ入りますが、JapanForumですのでご質問内容を日本語で記載していただく事は可能でしょうか？
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UCCX Called Number

Hello,
I am writing a UCCX script that pulls the calling and called numbers and does some other cool stuff to find an outcome and finally what to do with that specific call.
Everything is working except I am not getting the called number. The called number I am seeing is the CTI Route Point number that was called to get the call into UCCX rather than the PSTN number.
The setup is as follows:
PSTN ---> SIP ---> CUBE ---> CUCM ---> UCCX
I can see the called number in the SIP messages and of course call manager is routing based all the called number I have done everything I can think off but it is still not showing me the PSTN called number in UCCX.
I have attached a screen shot of the Get Call Contact Info step in UCCX scripting let me know if you need to see anything else related to the script.
Any help appreciated.
Thanks

If the DNIS supplied at ingress to CUCM does not match the CTI RP DN then either you have Significant Digits stripping the called number down on the SIP trunk or a translation pattern modifying the called number before it gets to the CTI RP. In either case, CCX can only work with what CUCM gives it over the CTI QBE channel. A translation pattern resets the calling/called number to whatever transform it is performing so "Original Called Number" won't work either.
Just mentally map the PSTN DNIS to the CTI RP DN and program the script to act accordingly based on the CTI RP DN.

WSF multiple scripts start? Newbie question

So I have a script that is called within a VB app. When I let it run alone, there is no problem. However, when I start to click around in Windows, several instances of the script fire. I end up going to task manager to kill jobs. It's as though the scrpit
needs to have complete focus.
What can I do to prevent it from running many different instances of the script.
Below is the beginnings of the script. The extention of the file is vbs.
Option Explicit
On Error Resume Next
Dim WshShell
Set WshShell=CreateObject("WScript.Shell")
WshShell.run "cmd.exe"
WScript.Sleep 1000

Thanks for the response. Below is the code. Like I said before. I will have the VB app in the background. And the Windows script in the foreground running. Then when I click on the form that is in the background, the system goes haywire. Multiple copies
of the Windows script start to run at the same time.
CODE:
Option Explicit
On Error Resume Next
Dim WshShell
Set WshShell=CreateObject("WScript.Shell")
WshShell.run "cmd.exe"
WScript.Sleep 1000
'Note: Enter Unix thru Telnet
WshShell.SendKeys "telnet 10.50.54.57 23"
WshShell.SendKeys ("{Enter}")
WScript.Sleep 2000
WshShell.SendKeys "User ID Entered Here"
WScript.Sleep 1000
WshShell.SendKeys ("{Enter}")
WScript.Sleep 2000
WshShell.SendKeys "Password entered here."
WScript.Sleep 1000
WshShell.SendKeys ("{Enter}")
WScript.Sleep 1000
'Note: the next line starts Korn Shell Script
WshShell.SendKeys "scripts/maintenance.sh"
WshShell.SendKeys ("{Enter}")
WScript.Sleep 120000
'Note: Exit Unix
WshShell.SendKeys "exit"
WScript.Sleep 1000
WshShell.SendKeys ("{Enter}")
WScript.Sleep 1000
'Note: Exit command prompt
WshShell.SendKeys "exit"
WScript.Sleep 1000
WshShell.SendKeys ("{Enter}")
WScript.Quit

How to prevent voice over saying the caller number or name automatically in iphone?

hi, i'm a new member of apple world,
i'm using voice over in my iphone 5s, when i receive a call, voice over automatically say the calling number or name with the ring tone, how can i set
voice over to prevent it saying the caller number or name ??

Same problem, which is extremely inconvenient because I like to use my earphones to listen to Pandora while I work. Not every time, but most of the time I plug in my earphones, the iPod software starts playing the last song that was played. Stopping the music via iPod or pressing the Home button for 10 seconds to force quit iPod doesn't stop the music as it will just automatically start playing again. Sometimes if I'm lucky, plugging the earphones in very quickly avoids this problem -- but like I said, it's a cross my fingers and hope I get lucky kind of thing.
I'm using the newer 3G model, which I've had for only about a month. I did not have this problem with my old 2G iPhone.
Someone in another thread said it's a hardware fault and suggested exchanging the phone for a new one. Can anyone confirm this?

BT Infinity and loss of caller display information

I have BT Infinity installed on my telephone line and getting some good results with speed.
However, ever since I have had this installed I have had intermittent issues with my cordless phones displaying caller display information.
Where as before the BT Infinity installation I uses to receive either a telephone number or the name of the person (if stored in the phone memory) now I am receiving 'unavailable' atleast 50% of the time..
Has anyone else got this issue or has managed to solve the problem?
It cannot be a reset issue as I have wifi issues and restart the HH once a week or so!..
Thanks in advance
ickle1999

Hi Ickle1999,
Welcome to the forum and thank you for posting. There is nothing in the Infinity Broadband that should stop your caller display from working correctly. It could be a case that the numbers that are showing up as unavailable has simply been blocked by the person making the call.
If you would like I can run a few tests on your line. Please could you drop me an email with your BT account details and link to this thread. My email address can be found by clicking on my profile.
Cheers
Paddy
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Loosing Called number information at script start

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