Lost HD and Activation Issues
Yesterday while going to a work, I was thinking about this. As far as I know, the license for Photoshop allows us to instal one copy on the notebook, and one on the desktop, provided we don't use them at the same time ( being, the same professional having two workstations ). And each instal requires proper activation. And DeActivation when we're done with the equipment and want to move our licensed instalation into a new machine.
Ok. But how to proceed if for example, your notebook is stolen, or the HD simply burns out, not allowing you to deactivate the software?
I know this isn't a problem I'm facing now, but I'm sure it's something some of us may face in the future ( even if I hope not ) and I'm curious about it. Adobe support has to be contacted, or there is any other way of deactivating a copy? Is the police report needed, in case it's stolen?
Thanks in advance,
Jessica
Call Customer service and they will help you. They are very nice about this.
Similar Messages
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Mac Quad Pro Rosetta and Activation issues.
I recently purchased a Mac Quad Pro (Xeon) and migrated everything over to the Leopard boot partition did all the usual repair permissions etc. Most stuff seems to work okay, but I do have a couple issues with CS3
Photoshop will not run under Rosetta (need it for a couple plugins that are not Leopard compatible). Although the check box in Get Info is available, I get a dialog saying no can do...contact my IT person. (I am the IT person around here.}
Okay, I coned my Leopard partition to another internal hard drive and forgot to deactivate CS3 before the cloning. So booted from the cloned backup, ran PS and ran "Help - Deactivate". I got a message saying that I needed to activate the program within 5 days! Huh? PS was active when I did the clone so I don't understand why there is a time limit on what should be an active copy and why Adobe thinks it's an inactive version. I did activate that version then immediately deactivated it.
OSX 10.5.2, MacPro Quad Xeon. 4GB Ram, CS3 Design PremiumOn last desperation thing you might try is a smc reset. But as sig says, it sounds that machine needs some "professional help"
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Project Centre - Active Issues and Active Risk columns always show 0
Hello,
We have created a number of Project Centre views to which we have added the "Active Risks" and "Active Issues" columns against projects. No matter how many active issues or risks a project has, these columns are always showing 0 for each
and every project.
The reminders web-part on the PWA home page, and the Issues and Risks page (/PWA/IssuesAndRisks.aspx) correctly show these counts for a user, but Project Centre does not show the values correctly for projects.
We have not changed the values in the "Status" column of either list - they're still the default "(1) Active", "(2) Postponed" and "(3) Closed".
All issues and risks are correctly promoted to the reporting database on publish or when a list item is added/updated/deleted etc.
Our environment was upgraded from Project Server 2010 to Project Server 2013 and we're running service pack 1.
If not now, when?Hello,
There fields don't actually work, if you want to see the active risks or active issues per projects in a summary row, create a report from the Reporting schema in the Project Web App database.
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS -
Why is ipad2 still online and active when supposedly in lost mode and locked?
hey all,
i need some help regarding a situation i'm in!! the overview is i'm going through a messy breakup at the moment and my ex has possession of my ipad2 (a wi-fi model that's running ios6)!! it's supposedly for my 7 year old son's use (he's autistic)!! anyway, since it's registered to me, i had restrictions enabled with a 4 digit pass code where i had location services turned on, and i disabled my mail account and other things that would not be appropriate for my son to use or access, such as skype, facebook, etc!! basically, all that was on it was his game apps, safari, youtube and our photos of days out etc!! my ex was paranoid i was spying on her through the location service....... i explained that it was a security feature that would enable it to track it if it was lost or stolen!! she even thought i was listening to her conversations and watching her through the camera!! i explained this was absurd and paranoid!! anyway........
well, here's the problem!! after having the restrictions enabled for months, oddly enough after receiving a summons last week requesting her to attend court next week concerning the matter of my contact with my son, i noticed yesterday on my find my iphone app on my icloud account on my macbook the locations services was disabled and the ipad was online, being used!! realizing immediately she's obviously figured out my restrictions pass code and turned off the locations feature!! i immediately put it into lost mode (receiving an email confirming), and within minutes, it was offline for about 4 hours!! in the afternoon, i checked it again, lost mode was disabled and it was being used....... so i put it in lost mode again! 30 seconds later, it was disabled........ finally, i put it into lost mode and added a message that would be displayed on the screen stating 'be warned: i am aware you are using my passcode and password without my permission, which is a criminal breach of my privacy! ignore this & i will report to the police!'! it went offline! 7pm i received a text to my iphone asking my my son couldn't access the ipad and why was there a request to phone her! i ignored, as i know this was a game!! whilst in work, i received an email to my icloud mail inbox stating that 'lost mode had been enabled'......... making me realize she must also have access to my apple ID to gain access to icloud to enable lost mode! it stands to reason that you cannot tell the device you are actually using it is lost and lock it down!! finally, i updated the lost mode with a new message stating i was going to the police and she freaked out!!
so, that's the situation! the questions i need answered are:
*aside from a lucky guess, how else could she get my pass code and icloud pass word? is it possible the ipad has been jailbroken, hacked or spyware has been used to get my pass code and password?
*how come, when in lost mode, it says on the find my iphone feature on icloud that it's active (green spot) and 'online: location services disabled'? should lost mode not render the device unusable? i monitored it for at least an hour last minute...... it kept changing it's status from 'online: location service disabled' to simply 'offline'!
*in the 'find my iphone' app on icloud, next to the lost device, there's a symbol of an orange padlock! what does this actually mean? if it means it's locked, then how can it be online and seemingly active?
just to cap off, i've requested the device be returned to me (my ex has ignored this, stating only she intends to replace this device so she's free from my control and spyware) and i've contacted my solicitor who has offered to send an official letter requesting it's safe return!! as the device is registered in my name and contains my personal information, i understand the implications for her is that she's committed theft and possibly used criminal means to invade my privacy!!
any help or advice would be greatly appreciated!
alexjust giving this a wee bump as time is of the essence here and i need advice/ answers quick!
apologies if i've broke any rules!
alex -
My Dell Inspiron E1705 had Windows Vista and I could not install the Windows 10 technical review, so I installed my Windows 8.0 and then I could install the Win10 tech review.So I'm reviewing the Win10 and now I keep getting a pop up screen with Windows
asking to activate so to get ride of the messages popping up every boot up. I am attempting to activate but when I follow the instructions to activate entering the product key from the Windows 8.0 fails. I next select call and provide your installation ID,
this process is you call in and an automated prompt ask for your installation ID, then it gives you some numbers to enter in groups A thru H, but my screen only shows A thru G? My concern is that if I don't activate this windows it will stop and thus
no review of Win10.
Should I be concerned is activation necessary, Do I re-install Win10 and start over, I feel that I may have inadvertently caused the problem when I did the initial installation it ask if I wanted to keep information from the previous installed Windows 8
or install clean? If I don't get any other options/solutions I may just do a clean install?
Thanks in advance for your support.
/JoeHi Joe,
So the situation here is you upgrade Windows 8 to Windows 10, and Windows 10 can't be activated?
There is no need to activate Windows 10 in the Technical Preview period, and if you have issue activating Windows, you may try to run:
1. Open Administrative command prompt (Windows key+x > A)
2. Type: SLUI 3
3. Enter the product key listed on the download site.
And if you still get the activation issue, please contact Microsoft local license support team for further assistance.
Get Help Activating Microsoft Windows
Best regards
Michael Shao
TechNet Community Support -
I have lost my iPhone and it has stated that it is offline. I received an email that stated it went online and activated play a sound and lost mode. So I went into iPhone app and it says offline. Is there any way to find ?
Not unless it goes back online. If it was stolen it may have been restored, in which case it will never appear again in Find My iPhone.
-
I bought and legally own PS CS3. Installed on a desktop and the machine died completely. Downloaded a trial of CS3 from Adobe site. Went to activate and said too many activations. Activate over the phone. EXCEPT Adobe does not handle activation issues over the phone. Adobe doesn't care about their older products - they don't care that I spent hundreds of dollars for CS3. This is truly disgusting corporate behavior. Is there anything I can do? We aren't all rich photographers. I paid a great deal of money for this product. Is it now useless?Thank you,
James ScottHI James please contact the Adobe Chat Team for activation issue
kindly do the mentioned steps as follow in order to get hold of chat rep of adobe
Go to www.adobe.com/getsupport
select the product as adobe creative suite - then select the issue as adobe id and sign in - and then click on still need help contact us then you will be able to find chat option and they will help you with the chat issue -
Failed Hardware Scan and other issues E440
Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description Symptom
IMAGE Replaced due to engineering change
System board Network card error
Hard disk drive Network card error
ECA-WIRELESS <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP. -
So I am really unsure where to start but I def need a little help getting to where I want to be or feel I should be. I understand that I am pretty much filled when it comes to the RAM on this machine but I need to figure out how to lower it. I back up my machine about once a week which is longer than I would prefer but due to the way Mavericks has been acting I cant deal with the long backup process.... WHY?!?? may be your response to that and I will fill you in. My external Hard Drive is a 1tb Lacie and its about 2 years old. In that time I have dropped, lost, threw and slept ontop of it. Causeing minor damage (each time) to the casing. So now becomes rather hot and I kinda dont want it to burn out. When I first updated to Mavericks the backups were fast and went along mb by mb...now though, the updates drag out for 3-5 hours and update kb by kb. Tried some of the "solutions" posted on here but none seem to work any more than me consistantly purging my system while the backup happens...kinda why I dont have time to do it everyday like I'd like.
ANYWAY can someone please fill me in on a way, program, application, anything that will help me lower my RAM? Because in the spirit of honesty I just dont have the extra funds to snag some new RAM or another HD. I am almost at the point of saying "F**K IT" and wiping everything off the computer so its as close to empty as can be and manually, one by one redownloading what I want/need. But I dont have the time to accomplish that either. PLEASE lend me your ear and help a brudda out with some information from that exceptional brain of yours.
Below is a copy of my machines "report" from EtreCHECK and I am including screen shots of what the (Mavericks) Activity Monitor currently looks like in ALL PROCESSES. PLUS it kinda seems that I have WAY TOOO MANY processes going on in the ACTIVITY MONITOR and have NO clue how to lower the amount. Will truly appreciate any help anyone can toss my way.
THANK YOU
TommyTheTuna
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:12:4
Disk Information:
TOSHIBA MK3255GSXF disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (194.65 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[not loaded] com.adobe.SwitchBoard.plist
[not loaded] com.google.keystone.daemon.plist
[not loaded] com.livescribe.PenCommService.plist
[not loaded] com.luthresearch.scservice.plist
[not loaded] com.microsoft.office.licensing.helper.plist
[not loaded] com.paceap.eden.licensed.plist
[not loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[not loaded] com.google.keystone.agent.plist
[not loaded] com.luthresearch.savvyconnectmenu.plist
[not loaded] com.wacom.pentablet.plist
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist
[not loaded] com.facebook.videochat.[redacted].plist
[not loaded] com.google.keystone.agent.plist
[not loaded] com.Livestation.plist
[not loaded] com.spotify.webhelper.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Google Earth Web Plug-in.plugin
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
WacomNetscape.plugin
User Internet Plug-ins:
Unity Web Player.plugin
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 124.57 GB
Destinations:
Tuna's MacBook Pro Hard Drive [Local] (Last used)
Total size: 999.86 GB
Total number of backups: 2
Oldest backup: 2013-11-07 13:34:08 +0000
Last backup: 2013-11-26 05:08:40 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 319.21 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
1% EtreCheck
0% SystemUIServer
0% fontd
0% Finder
0% Microsoft Word
0% aosnotifyd
Top Processes by Memory:
156 MB com.apple.WebKit.WebContent
111 MB Finder
106 MB Microsoft Word
94 MB Safari
82 MB Preview
74 MB WindowServer
61 MB CalendarAgent
57 MB com.apple.IconServicesAgent
57 MB com.apple.internetaccounts
53 MB SystemUIServer
Virtual Memory Statistics:
1.07 GB Free RAM
1.92 GB Active RAM
237 MB Inactive RAM
662 MB Wired RAM
223 MB Page-ins
0 B Page-outsMavericks is designed to use as much RAM as possible. Free RAM is wasted RAM... it's RAM that's not working for you, not doing anything helpful. Seeing your RAM full is not an indication that there is a problem. Seeing your memory pressure graph spike would be.
As for the performance issues, see my Mac Performance Guide.
Note that you've got a lot of third-party software loaded:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[not loaded] com.adobe.SwitchBoard.plist
[not loaded] com.google.keystone.daemon.plist
[not loaded] com.livescribe.PenCommService.plist
[not loaded] com.luthresearch.scservice.plist
[not loaded] com.microsoft.office.licensing.helper.plist
[not loaded] com.paceap.eden.licensed.plist
[not loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[not loaded] com.google.keystone.agent.plist
[not loaded] com.luthresearch.savvyconnectmenu.plist
[not loaded] com.wacom.pentablet.plist
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist
[not loaded] com.facebook.videochat.[redacted].plist
[not loaded] com.google.keystone.agent.plist
[not loaded] com.Livestation.plist
[not loaded] com.spotify.webhelper.plist
You should probably try to weed some of that out, if possible, or at least make sure it's all updated and compatible with Mavericks. -
Firefox 14 and JDownloader2 Issue
Jdownloader2 and Firefox issues
Hello!
Approx. an one month ago I have faced with the strange bug or what a hack is it.
When I`m downloading with JDownloader2 without browsing with Firefox, everything is ok.
When I start the Firefox and I start to browse the internet, Firefox can not open the requsted pages.I receive "bad request", "secure connection can not be established (on NON SECURE pages!!!)", "The connection has been reseted", instead of the requested page I see the html code of the page or Firefox wants to download or open the page on the strange way. After a while Firefox can not connect nowhere.Even the Forecast toolbar and Xmarks is reporting the "Connection Lost" or "connection failed".
After a while JDownloader will "loose" the connection also. Its reporting Host problem or connection problem with every host.
After closing of JDownloader2 I close the Firefox, so no visible window of Firefox or JDownloader seen. BUT, if I trie to relunch the Firefox, it reports that Firefox is already running and it needs to be closed first!
I have investigated this with Process Explorer and I saw that Firefox is really running as Java.exe too. Moreover I could not kill any of them, because access was denied.
I have closed all ports remaining from JDownloader2 and Firefox, but they processes could not be killed anyway.
I meant time I have noticed, that Windows Explorer has slowed down (respons time was 5-10 seconds!).The CPU meter gadget showed some strange CPU usage like 09%,02%, etc
I have to restart my PC to solve this problem. Before a month ago I didn`t have these problem. Be so kind and help me to solve this problem, please!
I already did:
1.Uninstall and reinstall Java 7update 5
2.Uninstall and reinstall JDownloader 2
3.I have checked the Firewal of ZoneAlarm Extreme Security 10.1.079.000.Every instance of the Firefox, Java, Jawav and JDownloader 2 has unrestricted access to internet.They are "Super trusted" processes. There is no web scan or similar to turn off.Anyway, I didn`t change anything, before this problem occured.
Everything is happaning only with Firefox-JDownloader2 combination.
I have:
Windows 7 Ultimate SP1 32 bit
Firefox 14.01
JDownloader 2
Java 7Update 5
AMD Athlon II X2 240, 2,80 Ghz
4 GB RAMI have been suggested by JIAZ(JD support), that this is typical firewall/av issue. Kaspersky had this before and AntiMalwareBytes.If I`m correct, ZA AV engine is Kaspersky, so I investigate the problem from this site
I have uninstalled ZoneAlarm Extreme Security 10.1.079.000 and tried downloading with JD2 and browsing with Firefox 14.01. I had only few times that Firefox wants to download or open the page on the strange way, but let say, it works fine with JD2 and Java 7.5.
I decided to upgrade ZoneAlarm Extreme Security 10.1.079.000 to ZoneAlarm Extreme Security 10.2.074.000.
So far, everything is working fine! I can download with JD2 (Java 7.5) and browsing with Firefox 14.01 in the same time!
Moreover:
Version history:
ZoneAlarm version 10.2.074.000
Added: Italian language localization
ZoneAlarm Extreme Security version 10.2.073.000
Optimized: Installer, component installation order
ZoneAlarm Extreme Security version 10.2.072.000
'''Added: Firefox 14 support'''
Fixed issue: Chrome configuration fix
Fixed issue: ZA Free, messaging usability improvements
ZoneAlarm Extreme Security version 10.2.068.000
'''Added: Firefox 14 support'''
Added: Stop all internet activity option
Added: Snooze AV or Firewall for 5 mins option
Improved: Security toolbar
Improved: AV engine
Improved: Installer
Fixed issue: Riskware options usability
Fixed issue: Various other improvements and fixes
It was my fault! Sorry! Thank You for Your time and effort! Maybe this issue will help to someone else too... -
Iphone 4 deactivation and activation
My dad has recently bought me an iphone 4 from a pawn shop and was told that it was ready to be used. It is wiped clean of everything and is a Verizon iphone. But when I tried to call and set it up, I was told that it was still active on another account. Is there a way to deactivate off that account?
I'm so happy your dad was thinking of you and bought you an iPhone howard03. The phone you are trying to activate may have been reported lost or stolen on another persons account and given to that shop. I the advise provided by ttipgem is great. Your dad should return the phone because as long as its in our system, we wont be able to activate it without the consent of the person who owned it previously? Are you having issues with your current phone? If so, let us know what ph you have and what issues you're having. We can review your account for replacement options.
KinquanaH_VZW
Follow us on Twitter @vzwsupport -
IQ826t Restart and Heating Issue
One thing I definitely do not like the HP's support especially when they will not allow us to buy a 7 Upgrade from Vista nor will they support something (even when I find their glitches and they admit after telling me it was just the OS).. On Repair work, I had to ship it out and this will be my 2-3 time to do repair on this PC in the past 3 years (and I have to wait a week for the repair to be done...)
Besides that, IQ826t, Win 7 Ultimate SP1
All Drivers are up to date with HP website (utilizing Win 7 64 bit drivers and Firmware is up to date). AVG update/scan (no issue - confirmed even rootkit).. Malwarebyte - Scan and no issue
Disk Cleanup, Disk Defragmentation done on a monthly and quarterly schedule
Biggest Issue:
I am getting a crash with Win 7 0x124 Stop Error Message (happens periodically and even after a reboot)
Never had this issue until May and the upgrade to Win 7 was done last year with SP1 update done on March (so it is not an issue with the OS as HP support personnel seems to think... I proved them the issue with Windows Update History, The Bluescreen error code on my error code reader).. This machine under warranty and I had issues with it constant (even in Vista)
They state that it is the OS.. Again, if that was the case, I would think it would happen right away like my Toshiba on SP1 upgrade... That was not the case in the matter. I have a firmware reset (default settings) and the issue persist..
The Error Code relates always HAL.dll or ntoskrnl.exe
One if hardware compatiblity and the other is an OS kernel exe file.. And this usually checking knowledge base relates to hardware failing due to 1) Compatibility (which HP website confirms is not the case) 2) OS corruption (which is not the case checking on safe mode and this happening STILL 3) Heat Issue (which I believe is the issue and was been documented on the Internet
What I am noticing is the unit is extremely HOT (vent is almost burning when it has been off and just turned on).. I wonder if the hardware pieces are literally melting to destruction since I can't just open it up (they state it will void my warranty)
The Symptoms before the Crash (happens any time.. Even right after a power up)
If you are playing audio or video, you will start to hear jitters and sound seems to echo itself .. Video would start to lag and become choppy.. Systems start to slow down and things seem to run very slow.. I have seen the power light on the PC start on but the touchscreen just go black (will not restart sometimes)..
Minor Issues (but could be related)
1) When running PC Hardware Diagnostic, they will come up with an error code in the past and that was warranted for a motherboard replacement (of course, they ship the box to the wrong location and I was in the middle of my wedding so I get to it now).. It was pertaining to PCI Express Status ICH9 PCI Express Root Port where it will generate an error code... Now, running the diagnostic... I will not get any error but PCI Express Root Port 3 & 5 do not show up on the diagnostic... Wouldn't that obvious show something that is a problem when there are 6 ports (which on the previous diagnostic that I can't grab past logs shows that). That is not warranted for a warranty work? Just a note, I got the fail test code (which was intermittent but keep happening and the tech support would not look at previous case.. Port 4 failed and a fatal device code)
2) Blu-Ray player will not run and their answer is that it is your Blu-Ray until they realize that I ran it on 3 different Blu-Ray player standalone, different Blu-Ray, and confirm DVD will work.. They still think it is a software issue until they can't deny my point when it will not read the Blu-Ray no matter what (they took control and confirmed it).. They believe the HP SmartDVD software was failing because of Win 7 and not Vista (even when I downgrade and confirm it works, I stated the software is the issue... Lone and behold, 2 months later they had an update that they refuse to admit I was RIGHT on the matter and done 15 hours of troubleshooting that they were wrong about)
3) Wireless Keyboard and Mouse lost connectivity even if the battery is not low... Just stop typing or omit letters.. This is considering the keyboard is literally in front of the touchscreen
4) Touchscreen is sensitive when it wants to be but won't in other... Constant issues there
This is why I have so much issue with support.. They seem to show that they will do anything to deny the issue.. Heck, I am a computer technian calling on the issue.. It ain't like I didn't troubleshoot on the matter... But they think we are all morons and when I prove them wrong, they will use any excuse to honor warranty... That is why it is amazing..Look in your Settings > App Manager.
Tap Device Monitor.
Tap the Battery tab.
At the upper right, tap "Since Last Charge" to change to "Last 48 Hours".
What apps or processes are consuming the most battery power?
ALSO, in setting up your new Z30, are you syncing many contacts or calendar data from a connected email account?
Social accounts such as Facebook or Twitter?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
How to recover lost folders and files - Pls help, help...
Some days ago I lost all of my 15 GB folders and files that stored in my Macbook Pro hard drive called DATA. I brought my Macbook pro to an experienced computer tecnicians who providing data recovery services. To his and my suprise, after checking, scanning it a few hours, he said their is no way to recover because he did not find any trails at all. The computer still seems working properly - I have no problem with any applications. There are few other folders in the DATA hard disk containing pictures, computer programs still remain. These lost folders and files contain mainly documents (word, excel, power point, pdf etc) which I accumulated in my many years working !!!!. I did not make a back up since last September partly because I think Mac is very safe.
The computer with me all the time on that day and only my son used Power Point to make a simple presentation on that evening - he can not save it on the folders the he normally use - All the folders and files are gone.
I will appreciate it very much if any of you can tell me what would be the possible causes and more importanly how to recover the lost folders and files. They are very very valuable to me.
Many thanks for your kind attention
Loimekong from Vietnam
Macbook Pro 2.4 Ghz
Intel Core 2 Duo
4 GB 1067 MhZ DDR3First, did the data actually get deleted, or is it still there somewhere? Try searching the drive for some of the documents, perhaps it's all just in another folder on that drive.
If it's truly gone, it's impossible for us to say what might have happened to make it unrecoverable. Perhaps someone using the computer used Secure Empty Trash, or securely erased empty space on the hard drive. Perhaps it was overwritten by other stuff before you noticed. It's possible the hard drive is starting to fail, though this seems like an awfully specific problem for that to be the issue.
Or perhaps the tech you took the computer to didn't know what he was doing. Why not try recovering what you can on your own? See Recovering deleted files.
You should be aware that no computer is safe. All computers rely on hardware that may fail and software that can have bugs. You absolutely MUST maintain a good set of frequently-updated backups... no fewer than two full backups of anything you don't want to lose.
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.) -
HT4623 iPhone 4 (2011) very sluggish and battery issues after upgrading to iOS 7
Hi,
I am experiencing crazy sluggishness in my GSM iPhone 4 (2011 model) after recently upgradig to iOS 7.0.2 from 6.1.3. Phone's freezing every few seconds and when it does, you can't do any activitiy, keyboard will not respond, videos will freeze etc.
Top of it, the battery is drying up like nuts. It used to work for more than 24 hrs with same settings earlier, now hardly 7-8 hrs !!! ..... I turned off everything like background-app refresh, wireless, 3G, bunch of other things, infact not even keeping any apps running in background while not using, I immediately kill it as soon as I am done using it.
Am very badly stuck, biggest mistake of my life that I ugpraded to iOS 7
- Is anyone experiencing similar issues ?
- Is there any way I can go back to previous version ... is Apple still signing iOS 6.1.3 ? I don't have shsh blob backup of previous version.
Any thought is greatly appreciated.
Thanks in advance,
Rajivrajivrp wrote:
Hi,
..Phone's freezing every few seconds .
Any thought is greatly appreciated.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also try a Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If no joy...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
rajivrp wrote:
- Is there any way I can go back to previous version ...
Apple does Not Support Downgrading... Never has. -
Installing and activating Creative Suite 6 Design Standard on two computers?
Hello!
I purchased Creative Suite 6: Design Standard as a physical copy (with a CD) about a couple of years ago. I've installed it on my iMac, but now that I purchased a Mac Book Pro, I'd also like to install the package on the laptop. My new Mac Book Pro 13" with Retina display does not have a CD/DVD drive.
First of all, is it possible to have an Adobe package installed and activated on two computers simultaneously?
I tried to download the Creative Suite 6 from the Downloads on Adobe website and activate it on my laptop with the serial number that I received when I purchased the product, but the serial number did NOT work. It says "The serial number you entered is invalid." Does this problem occur because the serial number is in use on the Creative Suite, which is installed and activated on my iMac?
Is there another way to download + install + activate the package on my laptop? Obviously without a CD/DVD drive I cannot use the physical installation CD that I purchased.
Thanks for help in advance, I really appreciate it!
– MiinaHello!
Thanks for the reply. I've been looking into this problem more but haven't been successful in solving it. Getting a bit frustrated with this!
The serial number seems to be the issue.. I don't know why it won't go through. Do I need a different serial number to activate a Creative Suite 6 Design Standard downloaded from the Adobe website? I used the same serial number that can be found on the back of the product box that I purchased a couple of years ago. So far I have installed and activated my product only with my iMac, and now attempting to activate it with my Mac Book Pro, so the problem is not that it's been activated too many times.
When I finally do manage to activate this software also on my laptop, do I have to deactivate and activate it every time I wish to switch from one computer to the other? Is there a limit to how many times it can be activated/deactivated?
Thanks again for your help!
P.s. I also consulted this person https://forums.adobe.com/people/Nikhil%20Bisne (not sure if he is around, though) on my issue, because he was able to help somebody with a similar issue here: Re: Invalid Serial Number . The difference being that this person was activating their software for the first time, I'm trying to activate it a second time on a different machine (while still keeping the software activated on the first machine).
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