Lost my library, activation failure
Lost about half my ebook library when I installed the first Digital Editions. My Adobe Reader 7.0 still "sees" them but gives me the "you don't own it" message now. The older Digital Editions didn't "see" them.
Updated to 1.5 and picked up two that the older version didn't see but that's it.
Most of the ebooks I can't open are older Amazon downloads but they were downloaded to the same laptop that I'm still using.
Losing half my ebook library is a huge loss for me. I live outside the U.S. and can't find many books in English.
Tried the activation process online and got this error message:
"Client User is not an EasyActivation user and can not be migrated to a full user.
Eden Info: (0X18) Client User is not an EasyActivation user and can not be migrated to a full user.
Adobe DRM Activator error (server code 27)
Fault location: 5"
How do I become a full user? Can I recover my books?
it might be possible to get them back, but it really depends. Please open a Digital Editions 1.5 Technical Support case... please use the contact links at http://www.adobe.com/support/digitaleditions.
when you get a case open report the case number back here and I'll put somebody on it.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe
Similar Messages
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When trying to recover a lost iTunes library file, the programme moved all the normal contents of iTunes folder to the desktop. Now what must I do? There is no iTunes Library.itl file. On the desktop it is labelled iTunes Library.xml. Several others files have appeared there too including iTunes Music Library.xml
Before I can use the programme is it necessary to take another step?
Thanks for advice.Don't worry. I'm all for caution. I guess I should have asked a little more about what steps you took while trying to recover your lost library?
The permissions thing may be a red herring, but if there is a problem with file access rights to the designated media folder iTunes has been known to place files on the desktop instead since it can access this location. The most common cause for such problems is working with a folder on an NTFS drive via a differnt account or on a different computer. In the normal course of events folders created inside user profiles have limited rights for other users.
Here are the typical layouts for the iTunes folders:
Normally the iTunes folder will be created at <User's Music>\iTunes with the media folder inside it. The library files should all appear in the same place so your comment about there not being an iTunes Library.itl file is confusing. Is it just the case that the .itl extension is hidden? The two .xml files makes sense from the above and indicates that the active library is not in <User's Music>\iTunes, but you have a recovered file from when it was.
If, in fact, the situation is that your desktop is acting as the main iTunes folder, and contains the library file, Album Artwork, iTunes Media and (optionally) Previous iTunes Libraries folders, with all other content being inside the iTunes Media folder, then it should be relativly easy to rearrange your into the correct shape and move them to the correct location.
If things are more complex, with something other than a library folder containing a media folder, then reestablishing the normal order is more complicated. The iTunes consolidate function is used to bring copies of files stored outside of the media folder into the media folder. It may sometimes be needed as part of the process of tidying up, however it leaves behind originals. There are circumstances where there isn't room for two complete sets of the media files on the same drive which is why I suggested the script might be useful as it produces the same results for the library without leaving the originals for manual clear up.
I think before you do anything however, we should get a clearer picture of exactly what is where. Could you perhaps take a screenshot of the desktop and post it here? Take a look at this post on making a split library portable. The same techniques I outline there can be used to lick your library into shape, it is just a question of working out which to use in which order for the best effect.
tt2 -
External hard drive failed, lost music library. Any way to get music library from iPod classic to itunes on PowerBook G4?
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2 -
My old hard-drive has corrupted and i have lost my library. i lost my back up too. I have restored all my purchased stuff but had 5000 songs uploaded from my CD collection. Is there anyway of transferring the CD tracks from my ipod or ipod to my iMac? Or do I have to manually upload the CDs again?
Hi,
See if this doc helps https://discussions.apple.com/docs/DOC-3991
Jim -
We've been trying to get our Verizon DSL set up for days now, but activation never goes through. It always fails out with the message "WARNING: Your account has not been activated. You will not be able to use your broadband connection until this problem is resolved. Please call Verizon Support." Verizon support has been absolutely awful so far. I've spoken to 4 different agents so far, the only advice I get is "reboot your router." On top of that, I have to explain the situation all over again to each rep, and usually multiple times to each rep before they finally understand what I'm saying. Every single agent I've talked to so far has insisted on running line tests, usually multiple times, only to tell me everything looks great. One rep told me, and I quote, "If your service is activated, why don't you just stop going to the activation page?" Really?! If Verizon would stop routing me to the registration page over and over again, I woudn't need assistance. Sometimes, after a reboot of the router, I'll get a page that says "Due to an account related issue, your Verizon service has been suspended. Please click continue below to begin the process to restore your services." This of course links back to the activation page, which always greets me with "Your account has been activated"... but still requires me to sign in to "complete a few more steps." I am so beyond frustrated. The last agent I spoke with actually refused to send an agent out because "it's a problem on our end." Is anyone else having activation failures? I couldn't seem to find this anywhere else, but I have absolutely no faith in Verizon tech support to fix it. We supposedly have a second modem on the way from Verizon and an open ticket for the issue, but judging from the previous topics in this forum, that apparently doesn't mean much for Verizon tech support. If this keeps up much longer, we'll have no choice but to cancel the service. No use paying for something that doesn't even work.
So far, I've tried rebooting the router at least 10 times. Did 3 resets of the router by holding in the reset button. Tried signing into the activation page with order number, by name / zip, by phone / zip, cleared browser cache, used Chrome and IE, power cycled PC, nothing. The router is connected fine, all lights are green and good. Another problem I noticed is I'm unable to log into the router settings through a web browser. Default username / password for the D-Link 2750B router I have are supposed to be "admin" and "password", even listed on Verizon's site, but they don't work. Even after my service is up, not sure how I'm going to configure my WiFi without logging into router settings.OK, good news and bad news.
Bad News: You will have to figure out why you can't get into your modem/router. If you call tech support and specify that you only want help getting into your modem, they may be able to help.
Good News: This sounds like it might be an issue with the redirect setting. Once you can get into your modem (see bad news above), go to 192.168.1.1/verizon/redirect.htm - You are looking for a disable button. Click on it, and your issue *should* be resolved.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having." -
I have many MP3 songs I recorded from my vinyl albums on my ITouch 4. I lost my library in ITunes. How do I transfer my MP3 songs from my ITouch back into ITunes
I have many MP3 songs I recorded from my vinyl albums on my ITouch 4. I lost my library in ITunes. How do I transfer my MP3 songs from my ITouch back into ITunes
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My itunes won't launch even after reinstalling. Looked in itunes folder and somehow lost itunes library? HELP!
The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
If that doesn't cure the problem, try deleting the iTunes preference files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
If that still doesn't work, try this:
Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
Hope this helps. -
HELP, MY COMPUTER CRASHED AND I LOST MY LIBRARY!!!!!
My computer crashed and I lost my library. I have the songs on my ipod, can I put them back into itunes?
Yes, check this out
http://discussions.apple.com/message.jspa?messageID=797432#797432 -
I have lost my library, somehow and when I want to open iTunes it tells me to down load it. I have a few times now so *** is going on? excuse the french but I'm getting a tad fed up!!
when I want to open iTunes it tells me to down load it.
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.) -
I am a cloud member and my cs6 encore lost its library of templates, how to i get them back
I am a cloud member and my cs6 encore lost its library of templates, how to i get them back
All Cloud versions of AI (both CC and CS6) are 64bit.
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Trying to activate Iphone 4. Says activation failure. Why?
Activated Iphone 4 on verizonwireless.com using MED. Iphone is now not letting my activate through itunes or wireless connection. Saying Activation Failure. Any ideas? Trying to avoid driving 2 hours to apple store.
I was just at the Apple store, exchanging my 4s, when the iTunes server went down.. they told me just to keep trying. It's not just us, I promise. Hope that eases your mind a bit.
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Have i lost my library forever???
Hi all,
I know other people have asked this.
I have my itunes library on a pc which has recently packed up.
The computer does not power up the hard drive so i have no way of getting in to it.
I have bought a laptop to replace it and now need to retrieve my itunes library but when i log in i have nothing.
Is there something i need to do or have i lost my library forever.
Any help much appreciated.
Thanks in advance.The first thing you need to do is get the hard drive out of your packed up PC. Find out it's size, and connector (PATA, SATA, etc) and buy an external hard disk caddy (USB preferably). Put the hard drive in the caddy, attach to your new computer, and you'll have access to your old data
Whilst it's not helpful at the moment, please research how to backup your data in the future: Using the above method, you'll now have an external hard disk in which to backup to! -
downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare
I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335
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How do I fix an activation failure for Creative Suite 5.5 Design Standard? I uninstalled this from my old XP computer and re-installed it on Windows 8.1 two weeks ago. I am in NZ and got error message #129.17. I used the recommended fix of changing the time zone when I did the transfer and this seemed to work, but today when I tried to use Acrobat Pro I got the activation failure message with the same error code again. This time the fix doesn't seem to work. Is there anything else I can try?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Screensaver configuration problem with lost iPhoto library
Hi, I justed switched my macbook and I used to have another iPhoto library in an external HD that is now gone. I cannot configure the screensaver, I think it searches for my lost iPhoto library and cannot select my current pictures. Can someone help me with this problem? Thanks.
If the rebuild doesn't help try Fix 101: make a temporary, backup copy of the library if you don't already have a backup copy and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT
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