Lumia 800 problem

hello,
i have a lumia 800 and it have a mainboard problem.
my question is : can i buy a new mainboard or i should buy a new phone?
p.s. srry for bad english

Depends on how much you have been quoted for the mainboard replacement and how much you have for new phone. There are a few new WP8 Lumia models already out and coming soon that may be of interest such as the Lumia 620 and 520 because they are relatively cheap and all have better functionality than your 800.

Similar Messages

Lumia 800 microphone problem

Hello, I have a problem with my Lumia 800 microphone.. when someone calls me, or I try to record a video it doesn't work, I can't hear what I sad in the video, neither people can hear me over their phone, but for example when I try to use voice command via Bing/Tell Me it works, it records my sounds. What's the problem?

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Lumia 800 : XBOX Live problem

Greetings everyone. Recently i bought a Lumia 800 device. I wanted to use the XBOX LIVE feature, but it said that xbox live is not available in my country / region. I live in Croatia and my phone operator is T-Mobile. When will XBOX LIVE feature be available in my country ? Thanks in advance, robi2595.
Solved!
Go to Solution.

Hey Robi2595, Welcome to the Nokia Forums!
Im afraid Xbox Live does not support croatia, we are not able to provide any further specific information, however I suggest that you contact Xbox Live support to get a more detailed answer to your query.
You can either go to their forum or contact them via twitter.
Thank you for your post!
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Lumia 800 output speaker problem

I have an issue very unconfortable with my lumia 800. When I plug it on my desktop speakers to play music and I want to go to the next song it makes an odd sound like a desconexion/conexion of the jack.
Then if I stop the music I hear like a pulse of sound.
Has somebody the same problem?

I'm having the same issue when i plug the my new Lumia 800 phone on the car audio system.
I had a Samsung Focus, and that problem never happened, so the problem is with the Nokia phone.

Lumia 800 WPA internet problem

I have WiFi router and it has WPA-Personal protection.
My computer connects to internet without problem but my Lumia 800 does not.
The phone connects to the network but not to the internet.
Please help I have no idea what is the problem.
Thanks

gondar wrote:
i'm having the same problem, i bought last week nokia lumia 800 (vodafone), the version is: 1600.2483.8107.11501 wich is the version you said that corrects the problem?
/t5/Nokia-with-Windows-Phone/New-update-available-for-Lumia-800-1600-2487-8107-12070/td-p/1341093

Nokia Lumia 800 microphone problem (sounds like a ...

I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...
Solved!
Go to Solution.

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Problem in lumia 800

I bought Lumia 800 a 6 months back , it always gave me a hanging problem while the call ends , nokia people fixed it somehow . here is the new problem , while i was listening to the music on lumia i heard boom noise and then the set hanged . none of the button or touch s working , it just got hang in music player since yesterday . please help !

Hi
Sorry to hear about that. Firstly have you tried resetting your device by holding the volume down, power button and camera button together for 10 seconds to force the device to restart. Give this a try and see if it helps. If not then try plugging your device into your P.C and start up the Zune application and see if you are able to restore your previous firmware on the device. If none of this helps then you may need to visit a care point which you can find the nearest location on the below link:
http://www.nokia.com/global/support/locations/
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Annoying elementary problems with Lumia 800

Hello all from noKIA and microSoft...
Latest OS version upgraded 7.10.8773.98 but still elementary baby problems...
1. First incoming phone call ring tone seconds are at full volume 30/30 despite Your setting... **bleep**??? Why these first seconds should be at full volume? Can somebody from noKIA and microSoft explain that?
2 Impossible to swish off phone ring tone AND vibrating thing. It vibrates in any version. **bleep**??? Why it is impossible to switch off EVERYTING sound and vibrato?
3. Where has gone so old but good thing of ring volume presets as older phones had Outside, Silence, Meeting etc? It was not so bad thing at all. Why it is thrown out?
4. On the phone with English settings there is Office in Russian... **bleep**??? How can I use all helps, descriptions etc of this soft if I do not understand that language?
5. No possibility to download smaller world language keyboard layouts. Why it is so impossible if big brother Windows has it? Ok I understand that it is a "really huge problem" to have menus in world smaller languages (just copy the translations from older models - how hard it can be???)
6. And why all updates are so difficult, so user involving? Can somebody learn user friendliness in any angle from Apple?
Seams that You do not learn on your mistakes and going deeper in them from phone to phone!
P.S. And after latest update - seamed to not working promissed flip over for silencing the incoming lall ring tone...
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...
Solved!
Go to Solution.

About ringtones - it was very useful profile option in "old and dead" Symbian. Please put Yourself in average life - You are in office - want to have very silent ringtones, not disturbing Your collegues, then You go out - again - not a few cilks, but holding the volume **bleep**...
Then You go into theater - want to swich off sound and vibro - again - not so easy few clicks... You have to go to phone settings find sound controls etc... and do this stuff... Very convinient... Why newer phone has worse solutions???
I'm from Latvia, so it is quite strange, that phone itself has only few menu languages in 21st century - except of course Latvian. How hard it can be to emit a phone already with regional language???
But about settings - regional settings are available in Latvia - few things are shown in Latvian, but no keyboard layout in this language - i've checked.... Seams strange. The windows for PC itself already for years is in Latvia and has Latvia keyboard layouts etc.. Why for the Phone OS it is so impossible?
And what for in Latvia Office is in Russian? For Russian office there is huge another country called - Russia... Why it is in Russian - the explanation is still not enough understandable... Russians even have another letters - totally different from Latin. Why we need in our country Russian office??? Think about that somefinnish guy in Finland buys phone and also have on phone Russian office... Efvery finn is just happy and says - this is what he is looking for - Russian office on phone that is sold in Finland for Finns... At leat phone could ack - what Office user wants - and change it while one of annoying long updates is proceeded...
About phone firmware... Do You think it is a normal thing that phone starts to work as it should only after long, annoying and at least three updates? For My country - Latvia - this firmware update is still not available... I've checked on Nokia page... there are 30 countries in Europe and Latvia is not listed...
The third question - I tried to copy phone book from old phone using contacts transfer - but I had to face a problem - BT does not work for that purposes despite that only this option is offered... Is it normal? Only possibility os offered through not supported data conection... Cool!
Isn't it a special thing to introduce in market not finished "beta" phones? So unfinished, not enough tested etc?
And you have to admit - Lumia 800 is not a cheep phone. Why people for that money do not have phone usable right from the box, but it means long updating, configuratinga and problems for big money???
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...

Nokia lumia 800 signal problems

I have a lumia 800 with terrible signal issues. I know it is the phone and not the signal strength as i have a htc phone for work on the same network. The problem mainly is that the signal will dissappear for hours at a time, even restarting the phone doesn't help, when i have full signal on the htc phone constantly. I have issues with the phone freezing and needing to be restarted, delaying by upto 2 hours sending or recieving push messages on social apps and in general being very slow compared with the htc. the htc is on the android system and works superbly, only had a couple of minor problems with it. Is it likely that i have a faulty phone or am i just expecting to much from a phone that is over a year newer?
I like the phone, style wise just wish it worked.

i too have this problem, help needed

Nokia lumia 800 video problems.

Hello, my friend in work has a nokia lumia 800 which a couple of days ago just stopped playing all kinds of videos, be it videos he has taken or on youtube or any thing!
Also xbox live doesnt open either.
Neither of us are very 'techy' so any suggestions in simple terms would be very much appreciated!
Cheers

WhatAmIDoing wrote:
I seem to have a similar problem. After the most recent software update I can no longer play back videos that I have taken with the phone! I can play you tube videos ok, but not ones I take with the camera. Any suggestions why? I can't find any settings which I could have changed? The files play fine on the computer.
Thanks
What happens upon trying to play the videos? Is there any error message or is it just showing a blank screen?
You can try to copy the videos to your computer, delete the videos on your phone and then transfer them back to the phone from your computer.
If this would fail, you may consider resetting the phone by going to Settings and then About. As this will delete all the contents of the phone, ensure to sync your files or to create a backup copy. See Reset and restore your phone found in the below link for more information as regard to syncing your files, resetting the phone and restoring the files backed up:
http://support.microsoft.com/kb/2606900

Problem dialling certain digits with Lumia 800

In order to find out how much pre-paid phone credit I have with my carrier, I can dial #123#, which works with my SIM in my iPhone (unlocked) and I get a response giving my available credit. However, when I try to dial this combination of digits with the same SIM in the Lumia 800 (unlocked), I always get the message 'failed'. Can anyone suggest how I might dial #123# on the Lumia? Thanks

Hi GeoffN,
Usually service codes are in the format *[number]#
For instance by dialling *100# on my Lumia 800 I will get my calling credit with my carrier.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Serious camera problems with the Lumia 800

Hello everyone, I just want to share my experience with you.
I've been using an unlocked Lumia 800 for a week now and I actually like the phone, however these camera problems are just unacceptable.
The camera has SERIOUS white balance problems, and, for me the most important, the auto-focus is just ridiculous. It works bad, but focusing on "macro" objects is just a no go, even usin the touch focus or the "macro" focus mode. Another problem is the lens flare, which reflects how bad these optics might be. You really think that the Carl Zeiss branded optics anything here? Think again. My HTC Incredible S, with its "OEM" optics, (or the Iphone 4S or the SII) just humiliates this camera. Also, is that so hard to make a green square focus confirmarion?
How can they release a flagship device, with this price range, with these problems? No wonder why Nokia is where it is standing now, "almost" in a closing-doors status. They really need better engineers and programmers because everytime they let this happen with a device, they're tossing away their valuable customers. And they really deserve it.
And as I've been reading, the Lumia 900 is having the same problems... How sad is this?
Regards,
RR
Moderator's note; removed personal remarks

No, the camera is not that bad, it is actually decent in lowlight conditions @ISO100 (it automatically raises a bit, but it avoids the 800, unlike the auto-mode), with a good balance between noise and detail. However, In my opinion, that's the whole purpose in camera phones - point and shoot. If I could only take good photos if I find the perfect combination of settings for each situation, the versatility of camera phones would be zero. And of course, if I want "perfect" photos, I'll use my DSLR, but that's not an excuse for this camera, which performs worse that my previous E72.
And understand light and ff course this camera can take amazing photos, as those in flickr, but all cameras can do that. Some do need lots of effort and tries, some not. Even my old Sony Ericsson C902, which was **bleep**, could sometimes take some nice pics.
I'm not complaining about the full set of caracteristics, but about the details that ruin the whole.
- Lack of self-time;
- Metering is also inaccurate. Lots of clipped highlights;
- White balance is a mess with flash and indoors (incandescent or fluorescent lights);
- Lateral lens flare, which is bad and I'll upload an example soon.
- I believe the whole auto-focus is a bit inaccurate, but I can only really notice it in macro captures. This really incapacitates me of taking detailed document photos, which I usually do.
Overall, I'm really enjoying the phone experience, but the camera fails to impress mainly due to the lack of effort by the Nokia Developers to tweak the camera driver properly, which is pitiful.
Here's an example of a screen capture, at 15cm (any other phones I know can sharp-focus at this distance): notice the off-focus/blurred center, the whole image soft-focus, and those stained areas. Weird!
Attachments:
WP_000160.jpg ‏303 KB
WP_000159.jpg ‏378 KB

Lumia 800 crash problems after running Network Set...

Hi!
Long post coming up but if somebody at Nokia reads and makes sense of it and a fix comes about then it'll have been worth it.
Phone: Nokia Lumia 800 (sim free)
Firmware: 11500
Location: UK and Ireland
Since I got my Lumia 800 (November) I've been traveling between UK and Ireland a lot.
The phone works fine in the UK but in Ireland, when I put in my three.ie sim the phone keeps crashing during network related operations such as coming out of flight mode or reading/replying to a text message.
It's not a dodgy sim because this is the third one (I get a new payg sim each month) and this problem has occurred throughout.
At first I noticed that I could not configure the phone where MMS and internet data worked at the same time. If I added the 3internet APN then data worked but MMS didn't. If I deleted the APN then MMS worked but data didn't.
Another problem with this phone in Ireland was that it kept crashing whenever I took it out of flight mode. Again, this did not happen in the UK with my UK (Three network) sim.
As this has been happening from the first days that I got the phone I've been looking for a solution/workaround the whole time and I remember one of the first bits of information I found was somebody suggesting that the phone worked fine with the first sim inserted (which in my case was the UK sim). That stuck with me and when the Network Setup app (from Nokia) appeared I thought "ah! this makes sense, now I should be able to switch sims".
Unfortunately the app did not fix the problem of not having a unified network configuration for data and MMS.
This week I bit the bullet and reset the phone with the Ireland sim inserted. O...M...G...!!! Internet data AND MMS now work (in Ireland) and I have not gone anywhere near the APN configuration.
I used the phone for an hour surfing, checking emails, sending texts and MMSs, all was good.
Then I thought about the Network Setup app and wondered what it would do, so I ran it. The very next incoming text message crashed the phone! Then I rebooted and found that internet data did not work.
Next I repeated this process. Reset phone with three.ie sim inserted, checked that internet data and MMS worked (they did), ran Network Setup, internet data no longer worked, opened an incoming text...it didn't crash.
So, not a reproducible problem
Next test: flight-mode toggling. This one IS reproducible.
Location: Ireland
Sim: three.ie
Fully reset phone.
Before running Network Setup: flight mode toggles=20, crashes=0
After running Network Setup: flight mode toggles=20, crashes=12
Fully reset phone again.
Before running Network Setup: flight mode toggles=20, crashes=0
After running Network Setup: flight mode toggles=20, crashes=11
Fully reset phone again.
Before running Network Setup: flight mode toggles=20, crashes=0
So now I'm not going to run Network Setup, I'll head back to the UK on Friday and see if my phone continues to work properly with my UK sim.
Hope this helps somebody
Matt
[Edit]
Oh poop!!
Phone just crashed when coming out of flight mode and I have not run Network Setup.
MMS and internet data are working though so I'll just not use flight mode at night...or on planes

> Try moving closer to a window, or even going fully outside
Oh it's sooo tempting to click "Accept as solution"
But yes, one day, one day soon, I will go outside.

Lumia 800: Odd problem

Forgive me if this is a repeated problem, but I cant seem to find a solution to this anywhere.
My Lumia 800 will boot up fine, I can enter the sim pin number and the phone unlock code to get to the home screen. But then it freezes. unable to scroll in any direction. Initially, was able to slide the screen to the Apps list, where i could scroll freely through everything, left right up down, even in App sub menus etc, but now even this ability has stopped.
The phone now boots up to the home screen and just freezes, though the tiles are still animated. The back, windows and bing buttons don't work either.
If I boot without a sim, I can click on the 'close' button of the SIM not present dialogue box, but the home screen is still frozen.
Totally flummoxed on this one. I'm sure I've tried a soft reset at some point to see if that cures it. Now considering a hard reset and then a restore from my computer and a re-sync.
Will this cure the problem, or is it a warranty repair job?

Yeah. It happened about a month ago, but cleared itself after being left off overnight.
Tried without sim, can select close on the 'no sim emergency calls' dialogue box, but it still freezes on the home screen.
Oh, now I've just got a display of greeny coloured static on my screen. It's just going through cycles of greeny static, then black, then static. Alomost as if it's powering up and then not.
I think I've read about this on here somewhere, but if you have any info, it'd be a great help. Care centre trip is needed!
Still, managed to get my X6 running, so all is not lost.

Nokia Lumia 800. Battery and start up problems

Hi there,
I have been having quite a lot of problems with my nokia lumia 800.
Firstly: When the battery dies it takes a long time to get it charged back up. I have tried cycling the charger power between the laptop and power outlet. I have to play around with the power supply for a long time before the unit actually starts charging. And even then when it has just enough charge, it tries to start up but seems to run out of power half way through the start up and I end up back playing with the charging again.
It seems that there is no battery protection in the phone and the battery can completely discharge. Which would account for the problem with getting it to charge back up.
Secondly: Yesterday the phone went dead for no reason. It had about a quarter charge in the battery. I tried to turn it back on but nothing. I tried charging it and nothing.
Again after cycling the power many times between the power outlet and the laptop, I got some response. It vibrated and displayed the low battery screen. So I thought ok, it's charging. But no.
Once it has enough battery it tries to start up and then freezes on the provider logo and does not go any further. The screen stays like this. Illuminated and with the logo.
I have tried reseting the unit by holding the power button down for 10seconds and it vibrates and tries to start up again. But again freezes.
I have noticed that when I leave it charging, the unit gets quite warm. But no matter what I do the startup proceedure stops on the provider logo and no more.
I tried starting it with the charger connected and it just seems to be powering the screen because when I unplug it the unit goes dead again within a matter of minutes.
I am at a total loss as to what happened to my phone.
Can someone help please?

From the sound of it I think it needs a Nokia Care Point. Could be faulty battery or faulty charging. You can locate your nearest care point using the link below
www.nokia.com/support

Lumia 800 problem

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