Lumia 928 ActiveSync email doesn't display subfolders

The email itself works flawlessly with the exception of the fact that any subfolders created under the Inbox umbrella do not show nor do the emails that have exchange rules directing them to such. I've checked all the settings for anything that resembles "include subfolders" but cannot find anything. Anyone else come across this and have a workaround? This is corporate email i'm using. TIA

Hi Rdemotte,
We would be delighted to provide an explanation today. Upon review of your inquiry I can confirm that your device is operating normally. The details listed are accurate in accordance with the settings of the device. Please keep us posted if we can provide any additional assistance, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Similar Messages

Google email doesn't display

Installed new Lion OS and it doesn't display Google email. Any suggestions on correcting the problem?

I had this issue for SO LONG. Turns out that it was a router issue; SPI Firewall specifically.
I have a Netgear router, and had to disable SPI Firewall in order for Google Maps to work.
The issue was that the maps would load, but the tiles would fail to redraw as I zoomed in or out. Safari or Firefox or Camino had same issue, and all are fixed now.
Now I can zoom in and out, and the Google Maps pages redraw instantly!
Look up SPI Firewall to learn more. I'm advised that if I have the Mac Firewall set up, then the router Firewall can be safely disabled. (I have only a small network of three Macs at home here.)
Message was edited by: Kenneth Feldman

MS Exchange activesync email doesn't work on my iPhone but works on others

I'm having trouble getting Activesync working for email with our work Exchange server on my 3GS iPhone.
The problem that I have is that the Exchange server appears to authenticate properly during the account setup process, but then it never syncs down any email (or folders).
Other (POP or IMAP) email accounts on the same phone work just fine.
In addition, it had been working fine for this same phone. I bought the 3GS the first day it was available, and it worked fine with the exchange server. It worked fine until recently when I changed my work password. It of course, stopped receiving new email because it didn't have the new password. But when I entered the new password it still didn't receive any new email, and since that time it has no longer received email.
If I use a colleague's 3GS iPhone or my old 2G iPhone I can set them up to sync to my exact same account on the exact same server, and they work just fine. So I know I'm entering the password and server settings correctly.
I checked the mail settings and they appear to be the same between the phones.
I have tried various combinations of deleting and recreating the mail account on my 3GS and powering down, but no luck there.
I've tried removing the mobile devices using the webmail settings.
At this point it appears that there is something wrong specifically with my iPhone.
Any ideas of what might be wrong?
Any ideas of what to try? Is my iPhone defective, time to exchange it at the Apple store?

Ok, I've made a discovery. My email will work if I erase the phone but don't restore my backup.
I used the option under settings->general->reset to "Erase all content and settings" on my iPhone.
This puts the iPhone back into the state where it is waiting to be plugged into iTunes for activation. I plugged in my phone into iTunes, but instead of choosing to restore from backup or setup as a new phone, I instead went into settings and setup my activesync mail account. This is essentially the same as what it would be with a brand new phone.
This worked. My activesync connection pulled down my mail and calendar.
So then I restored my phone from backup, and setup my activesync mail account again. It again didn't work.
So there is something that is being saved in the backup that breaks my iPhone working with activesync MS exchange.
If I don't restore from backup, what will I lose on my phone?
My pictures/movies
My application settings/files
Music, contacts and applications should all sync down so I shouldn't lose those.
Anyone else have any other ideas on what I should do based on this new information?

Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?

My corporate emails have stopped syncing, since last week. I tried several things to resolve it, but all in vain. Finally when I connected to wireless network instead of Verizon LTE, my emails started working again!. When I switched back to LTE, it stopped syncing! The error code I receive is 85010017 - outlook.office366.com is currently unavailable.
Microsoft forums suggested that there was a change made on Microsoft's side, but the fact that emails work fine when on wireless, indicates that Verizon has not updated or notified about the change Microsoft made - hence creating these issues.
Anyone having any luck in reporting this issue to Verizon & getting it resolved?

Ok.
I created a ticket . Hopefully will be resolved asap. Will update you if
its resolved
On Mon, Mar 10, 2014 at 11:13 AM, yankeedynastybob <

Email doesn't display

WWhen I tried to open my email today I got a pop up window saying that I should contact the sender and request that they format it differently. I received this for every one of my emails, even those that opened just fine yesterday. How do I fix this?

Was this apple email? It was acting funny around 10am PST - I was getting a server/certificate error-- so cancelled out of apple mail -- now its working fine - so suspect a problem at apple.

Lumia 610 doesn't display notification for Outlook...

Hello, My Lumia 610 doesn't display notification (unread messages) for outlook when the screen is locked. However it does display the notification such as missed calls, text messages, face book messages, Gmails, Yahoo emails, Windows live emails. But nothing for Outlook. Can some one please help. Regards, Hussain

WIndows Phone 7.5 has a total of four positions where notifications can be shown on the lockscreen. If these are used further notifications are not shows. You can resolve this by clearing the existing notifications or link your inboxes which will result in the use of a single notification for new mail messages in any of the linked inboxes. You can find more information o this using this link.
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Factory Reset doesn't work on Spinning Gears lumia 928

Hello,
Last night i was struck with the Spinning Gears on my Nokia Lumia 928. I researched it a bit to see what i could do to fix it, sadly it didn't help much. most people said to Factory Reset the phone (Up volume, down volume, power, down volume.) But it does absolutely nothing at all. I get no ! when i reset the phone. All it does is show the word Nokia then spinning gears. People also said just reset it a few times and it will work, from wen i started counting i reset it over 30 times and let the gears spin for 8 hours. The phone doesn't charge ether but it will stay on if it is plugged in. Im out of ideas on how to fix this phone, and i rather not wait a few days for them to send me a new one IF they even do send me one.
If anyone has any ideas for me peoples let me know. Even if the idea is, you cant do anything bring it to the store thats fine i just wanna know if theres anything i can do.

I am stuck here. I have had the Lumia 928 for about 2.5-3 months now. I have decided to go back to Android, but want to give the phone to my son. I went to do a Factory Reset and have been stuck on Gears for 2 days. I have let the battery drain, removed the SIM, and did the following from the Nokia Support Site 5-6 times. No luck, can you help?
Step 1
Press and hold power and volume down key.
Phone vibrates (release the keys)
Right after this press and hold the volume down key down
Exclamation mark is shown on the screen (release the volume down key)
Step 2Then input the keys in the following order:
Volume up
Volume down
Power
Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.
Chuck
>>Personal information removed<<
Message was edited by: Verizon Moderator

Mail doesn't display full email text, only displays the subject line

Mail doesn't display full email text, only displays the subject line.
My preview shows first three lines of email, but when I chose the email specifically mail doesn't display any lines of text. Been this way for about ten days. Please help. Ben

Awesome. Rebooting the phone worked. I had never turned the phone off before (for the next guy - you hold down the "sleep" button for longer than you'd think and that'll do a full shutdown). thank you for your help.

Resetting email icon so it doesn't display over 6000 emails on icon.

Resetting email so icon doesn't display over 6000 emails on icon

I was having the same problem, with a large file that was causing my Preview to open it everytime and slow it down. The fact is that it was opening the file even if it was deleted. But it was opening a temporary file somewhere, somehow.
I don't know if that's available in previous version os macOS, but I'm using Lion. Here's what I did:
1. Right-click on the icon by the side of the title of the window/document you wish to close
2. You can see now the path of that file - click on the folder right beneath the file name
3. That will take you the where the file is - delete the file.
4. Go back to preview and close the window.
To me this worked instantly. It wasn't closing before and now it did because the file really didn't exist anymore.
Cheers
Guz

Lumia 928 Automatically deletes email

My emails are automatically deleted from my Lumia 928 as soon as they are accessed on my desktop computer. I have Outlook 2007. Previously had a Blackberry and never had any email issues with in. None of the Outlook settings have been changed since I got the new phone.
I'm guessing this is a settings issue but have been unable to figure it out. Thanks in advance for any light you can shed on this for me.
Solved!
Go to Solution.

that's an outlook issue, your outlook deletes messages from server once it downloads the messages, and when your lumia syncs with server, they are also deleted from the phone. so you should better check your outlook settings and find the tick to keep the downloaded messages on server.
The silence will fall

Lumia 928 no display

So I have had my Lumia 928 for over a year now and I love it! I have dropped it many times and brag about how durable it is, however recently I dropped it on the corner on accident and the glass craked. So naturally I called the microsoft store and verizon to see what my options are and I got nothing, so repairing it myself it is. I am a computer engineering student so I would say I felt confident in knowing what to do with the help of some YouTube videos. So I go on eBay and instead of buying just new glass I bought a whole new screen because it would be a lot easier to fix. I take my phone apart, replace the screen everything went great! Super easy! Went to turn it on and it turns on all the hard keys on the side work, the windows key, search, key and back key all work and light up. The phone vibrates and I can talk to Cortana but nothing shows up on the display. So i took it apart and checked it again to make sure i had the display plugged in right and I did. I reassemble it and again all of the same stuff.
I dont think it is a screen problem because the windows button, search, and back button all light up and work and they are tied to the same connector and screen.
Here is my thought, when I bought it off eBay I bought it new and on the bottom it says proto.nokia.com So it is from a prototype lumia 928? Either way I dont think it should matter. Should it? I tried a soft reset and a hard reset and nothing. Any ideas?

Did you buy the display from a Chinese Ebay seller?
It's a prototype display which has been leaked from a contract manufacturer (of Nokia) to the third party sellers.
There's already been a thread about it: http://discussions.nokia.com/t5/Nokia-Lumia/Nokia-Lumia-1520-was-just-sold-a-prototype-model-what-do...
I purchased a brand new display for my wife's Lumia 1020. The seller was a Chinese guy on Ebay and when I received the display, I found out it's a prototype. I contacted to a friend of mine who works for Nokia/Microsoft and asked whether the display would be legal or not. He told me that Nokia/Microsoft is not selling any prototype material to third party sellers so then it's illegal and has been stolen from the contract manufacturer.
I wrote about it here and a Finnish guy (I'm also Finnish) contacted me and asked some questions. I told him "if I were you, I'd track down the leaker to find out who's not the trusted party". I offered to bring that prototype display to the nearest Nokia Care Center where they could examine it and maybe find out who has leaked those ones to Ebay sellers. But then I'd need to purchase a brand new OEM display at a decent price so a "trade" so to say. He never replied me so I guess they're not interested to find out the leaker. Bummer
So you replaced the display by yourself? Thumbs up mate! That's what I do as well! I wonder these discussions haven't already been censored from this forum since IMO moderators don't want people to take their own initiative to fix their phones even though when the warranty is not valid anymore

Problem with my Lumia 928... started after Amber update.

First, I to state that I love my Lumia 928 and the Windows Phone 8 OS. Second, I've been a Third-Party Microsoft developer for over 14 years and just started developing for Windows 8 and Windows Phone 8. So, I'm not a normal consumer but one that will try everything in my toolbox before asking for help or even writing posts like this.
History:
As of October 6, 2013, Verizon is sending me a new phone (not guaranteed to be new. ) to see if that fixes the issue
Used for work and personal emails so I can't just go and do a "hard" reset without have extreme headaches.Last resort before I get my "new" phone, I've broken down and started doing a "hard" reset (actually this is my second time).
No damage to the phone (Verizon employee has confirmed these, hence the new replacement)
No cracked screen
No frame cracked
No water damage
Shortly after the Amber update, I started having problems. In order of oldest issue first.
Lock upsRandom apps just freeze. No rhyme or reason. No pattern. Just all over the board.
No touch responseSide buttons work but that does be no good when I can't select anything on the screen. Solution, "soft" reset and things are good... for a while.
Phone call speakerStarted losing phone calls. Thought it was a signal issue until I noticed that the call were not actually dropped. Speaker just started cutting in and out (completely) and sometimes it would just dim to almost nothing and then come back.
Microsoft account
This is new as of October 5, 2013
October 4, 2013, nothing was wrong. Then the next day, my Live account associated with my phone stopped working. Keeps saying "Not up to-date". Had to create another account to get my emails. As of today, it's still not working. Unfortunately, I didn't write down the error code so I can't post that here.
Is anyone else experiencing these issues after the Amber update and if so, what did you do to resolve it (if you did)?
Thanks,
Stu

The Amber update came to our Lumia 928 and we had just activated it like one or two weeks prior, so we were just getting to know the phone. In answer to your difficulties following the Amber update:
millerstu wrote:
Shortly after the Amber update, I started having problems. In order of oldest issue first.
Lock upsRandom apps just freeze. No rhyme or reason. No pattern. Just all over the board. The only "freeze" or app problem I recall is the GREEN SCREEN when opening the camera, happened once, and a power off and restart fixed it. The problem has not come back, to date (this was several weeks ago).
No touch responseSide buttons work but that does be no good when I can't select anything on the screen. Solution, "soft" reset and things are good... for a while. I have heard of this happening to others, but I have not personally experienced the screen freeze issue.
Phone call speakerStarted losing phone calls. Thought it was a signal issue until I noticed that the call were not actually dropped. Speaker just started cutting in and out (completely) and sometimes it would just dim to almost nothing and then come back. I've had this happen on a couple of calls - the caller becomes very garbled and static filled. I've had to hang upand call back - and they say the same thing happens on their end, my voice is all garbled, like I'm underwater or something. Not all calls, and not frequently, but maybe once every couple of weeks.
Microsoft account
This is new as of October 5, 2013
October 4, 2013, nothing was wrong. Then the next day, my Live account associated with my phone stopped working. Keeps saying "Not up to-date". Had to create another account to get my emails. As of today, it's still not working. Unfortunately, I didn't write down the error code so I can't post that here. This has not happened, to date, for me.
My screen is cracked due to a drop, prior to the Amber update. (Yeah, it was nearly brand new when I dropped it ) That doesn't seem to affect the overall function of the phone though.
So, to sum, I am experiencing some of the issues you described, but I'm not sure it's Amber, maybe just the phone design itself. I don't know that a "new" phone will resolve things either. Please do keep us posted...

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me in.

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
I hope this is the right place to post this. Thanks!

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

My emails won't display on right hand side of iPad sceen

Emails won't display their content on the right had side of screen on my iPad , gmail

Quit the app completely. Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the mail app icon. Tap the home button or anywhere above the task bar. Try mail again.
If that doesn't work - Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Youtube video screen doesn't display with firefox 3.6.15 and adobe flash plug-in 10,2,152,32 installed.

The video screen (and its controls) doesn't display. All the other parts of the screen display correctly.

Yep, looks that way to me, too. There's (right this second) '''147''' folks on this thread: ->https://support.mozilla.com/en-US/questions/789534 and
'''504''' on this thread: ->https://support.mozilla.com/en-US/questions/776670?page=2#answer-143849, not counting our''' 7 '''on this one (my screen's white, too). There's indications that it's a Google/Adobe thing, or a Google/YouTube thing. (That one's after linking Goggle Acct with YouTube.
And yes, it was still messed up in Safe Mode.
My take on it is to removing/disallowing cookie setting on YouTube for now, till '''whoever '''finally gets it fixed.
I hope they'll send a email telling all of us when it's fixed. Heaven knows they have our addresses...
OOPS--and another '''93'''on this thread: ->https://support.mozilla.com/en-US/questions/789443 And '''117''' on this one:->https://support.mozilla.com/en-US/questions/789576

Lumia 928 ActiveSync email doesn't display subfolders

Similar Messages

Maybe you are looking for