Lync installed on 1 VM

We have a hosting customer who is wondering if they can install Lync 2013 on 1 single VM guest. I am new to Lync, so I apologize for very standard questions.
1. My understanding is that if they use Lync Standard, they can use SQL Express located on the same server. But if they use Enterprise, they are required to use a separate SQL server. Is that correct?
2. The edge server is only required for people outside their Active Directory domain to access the Lync services. Is that correct?
3. If the company only required video conferencing Lync services for around 25 people in total (not concurrent), without remote access, could this be done on a single server? (assuming they went with Standard Edition of course)
Thanks for any help.

Hi,
Correct, Standard Edition hosts the CMS localy. Enterprise requires a backend SQL environment.
Correct again, the Edge server provides access from external, an audio path for Web Conferencing and Federation with other organizations.
Absolutely yes, thats barely using the server :-)
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SCCM 2012 report for all versions on MS lync installed

Hello,
I have installed Microsoft Lync 2010 and Lync 2013 on computers in my company and I have different versions
like 32 and 64 bits, 365 etc I want to make query in SCCM 2012 to tell me the total number of Microsoft Lync clients Installed on win 8 machines in my company, is there a best way to do this I need your advice..
I have tried various built in reports and not been successful so far.
Thanks in Advance

There's a thread already explaining this :
http://social.technet.microsoft.com/Forums/en-US/f16f1ee8-206c-42a1-af0e-0363c51b840c/how-to-know-total-of-microsoft-lync-installed-on-computers-in-sccm-2012?forum=configmanagergeneral
Benoit Lecours | Blog: System Center Dudes

For Your Consideration: Ultimate Lync 2010 client install with SCCM 2007

While the subject of my post may be very presumptuous, I submit the following for your consideration to answer the often-asked question about how to deploy Lync 2010 client with SCCM.
Background:
I cannot understand why Microsoft made the Lync install so darned confusing, complex, and convoluted.
After our Lync 2010 FE server was up and running and all users migrated off our OCS server to the Lync environment, I spent about a month and a half trying to figure out how to:
1. Uninstall the OCS 2007 R2 client
2. Install all prerequisites for the Lync client
3. Install Lync on all user workstations silently.
While researching this, the simple answer I kept seeing given to this question was, "just use the .exe with the right switches according to the TechNet article here: http://technet.microsoft.com/en-us/library/gg425733.aspx". Well, my response is, I
tried that and while the program installed itself correctly pushed through SCCM, because I was doing it using an administrative account (i.e. the SYSTEM account) due to our users not having admin rights, when the install was done, Lync would automatically
start up, but in the SYSTEM context so that the user couldn't see it was running, they go to run it and it won't run for them. I was unable to find any switch or option to prevent the automatic launch. I suppose the simple solution to that would
be to have the user reboot, but that's unnecessarily disruptive and was contrary to the desire to make this a silent install.
The next simplest answer I saw was, "extract the MSI and use that with the right switches". Problem with that is that the MSI by itself doesn't remove the OCS client or install the prerequisites, and also either requires a registry change to even allow
the MSI to be used or a hacked MSI that bypasses the registry key check. I tried to put a package together to uninstall OCS, install the prereqs, and use a hacked MSI, but I never could get the MSI hacked properly. The other problem I ran into
was detecting if the OCS client was running in a predictable way so I could terminate it, properly uninstall it, and then do the rest of the installations. It was this problem that ultimately led me to the solution that I'm about to detail and that has
worked marvellously for us.
Solution:
As I said before, when I first looked at this problem, I started by building a typical software deployment package (Computer Management -> Software Distribution -> Packages) and then created the programs to do the install. My first attempt was
just with the .exe file provided as-is by Microsoft using the switches they document in the link above for IT-Managed Installation of Lync, and...well, the end result wasn't quite as desirable as hoped. So, my next attempt was to extract all the prerequisite
files and the Lync install MSI (both for x86 and x64), attempt to hack it to get around the "UseMSIForLyncInstallation" registry key, and make the command-lines to terminate OCS and uninstall it.
In the past when I had an install to do with SCCM that also required uninstalling an older version of a given application, I typically used the program-chaining technique. That's where you have, for example, 3 or more programs that run in a package
in a sequence and you have Program 3 be set to run after Program 2 does and then set Program 2 to run after Program 1 so you get the desired sequence of Programs 1-2-3 running in that order. So, I created programs to 1) kill Communicator.exe 2) uninstall
Communicator 2007 R2 by doing an "msiexec /uninstall {GUID}" 3) install Silverlight 4) install Visual C++ x86 5) optionally install Visual C++ x64, and then 6) install the Lync x86 or x64 client. That final step was always the point of failure because
I couldn't get the hacked MSI for the Lync Client install to work. I also realized that if Communicator wasn't running when the deployment started, that step would fail and cause the whole process to bail out with an error. That's one of the downsides
of program-chaining, if one step fails, SCCM completely bails on the deployment. This is what also led me to the key to my solution: TASK SEQUENCES.
I'm not sure how many people out there look in the "Operating System Deployment" area of SCCM 2007 where Task Sequences normally live, but I also wonder how many people realize that Task Sequences can be used for more than just Operating System deployments.
One of the biggest advantages of a task sequence is you can set a step to ignore an error condition, such as if you try to terminate a process that isn't running. Another advantage is that task sequences have some very good built-in conditionals that
you can apply to steps, for example, having the sequence skip a step if a certain application (or specific version of an application) is not installed on the machine. Both of those advantages factor highly into my solution.
OK, for those who already think this is "TL;DR", here's the step-by-step of how to do this:
First, you need to extract all the files from the LyncSetup.exe for your needed architectures. We have a mix of Windows XP and Windows 7 64-bit, so my solution here will take both possibilities into account. To extract the files, just start up
the .exe like you're going to install it, but then when the first dialog comes up, navigate to "%programfiles%\OCSetup" and copy everything there to a new location. The main files you need are: Silverlight.exe, vcredist.exe (the x64 LyncSetup.exe includes
both x86 and x64 Visual C++ runtimes, you need them both, just rename them to differentiate), and Lync.msi (this also comes in an x86 and x64 flavor, so if you have a mix of architectures in your environment, get both and either put them into their own directories
or rename them to reflect the architecture).
For my setup, I extracted the files for the x86 and x64 clients and just dumped them each into directories named after the architectures.
Next, move these files into a directory to your SCCM file server, whatever it might be that you deploy from, in our case, it was just another volume on our central site server. Go to the SCCM console into Computer Management -> Software Distribution
-> Packages and then create a new package, call it something meaningful, and then point to the directory on your SCCM file server for the source files.
Now you need to create 3 to 5 programs inside the package:
1. Name: Silverlight
   Command Line: x86\Silverlight.exe /q     (remember, inside my main Lync install folder on my distribution point, I have an x86 directory for the files from the x86 installer and an x64 folder for the files from the x64 installer.
The fact is the Silverlight installer is the same in both, so you only need one of them.)
   On the Environment tab: Program can run whether or not a user is logged in, runs with administrative rights, Runs with UNC name
   On the Advanced tab: Suppress program notifications
   All other options leave default.
2. Name: Visual C++ x86
    Command Line: x86\vcredist_x86.exe /q
   On the Requirements tab: Click the radio button next to "This program can run only on specified client platforms:" and then check off the desired x86 clients.
   Environment and Advanced tabs: same as Silverlight
   (If you have only x64 clients in your environment, change all x86 references to x64. If you have a mixed environment, create another program identical to this one, replacing references to x86 with x64.)
3. Name: Lync x86
    Command Line: msiexec /qn /i x86\Lync.msi OCSETUPDIR="C:\Program Files\Microsoft Lync" (The OCSETUPDIR fixes the issue with the Lync client wanting to "reinstall" itself every time it starts up)
    Requirements, Environment, and Advanced tabs: Same as with Visual C++ and Silverlight
    (Same deal as above if you have all x64 clients or a mix, either change this program to reflect or make a second program if necessary)
Now you need to make the Task Sequence. Go to Computer Management -> Operating System Deployment -> Task Sequences. Under the Actions pane, click New -> Task Sequence. In the Create a New Task Sequence dialog, choose "create a
new custom task sequence", Next, enter a meaningful name for the task sequence like "Install Microsoft Lync", Next, Next, Close.
The task sequence will have up to 12 steps in it. I'll break the steps down into 3 phases, the prereqs phase, uninstall OCS phase, and then Lync install phase.
Prereqs Phase:
These are the easiest of the steps to do. Highlight the task sequence and then in the Actions pane, click Edit.
1. Click Add -> General -> Install Software. Name: "Install Microsoft Silverlight". Select "Install a single application", browse to the Lync package created earlier and then select the Silverlight program.
2. Add -> General -> Install Software. Name: "Install Microsoft Visual C++ 2008 x86". Install Single Application, browse to the Lync package, select the Visual C++ x86 package.
As before, if you're an all-x64 environment, replace the x86 references with x64. If you have a mixed environment, repeat step 2, replacing x86 with x64.
3. Add -> General -> Run Command Line. Name: "Enable Lync Installation". This step gets around the UseMSIForLyncInstallation registry requirement. The Lync client MSI simply looks for the presence of this key when it runs, so
we'll inject it into the registry now and it doesn't require a reboot or anything. It just has to be there before the client MSI starts.
Command Line: reg add "hklm\Software\Policies\Microsoft\Communicator" /v UseMSIForLyncInstallation /t REG_DWORD /d 1 /f
Uninstall OCS Phase:
This part consists of up to 6 Run Command Line steps. (Add -> General -> Run Command Line)
4. Name: "Terminate Communicator". Command Line: "taskkill /f /im communicator.exe". On the Options page, check the box next to "Continue on error". This will terminate the Communicator process if it's running, and if it's not, it'll
ignore the error.
5. Name: "Terminate Outlook". Command Line: "taskkill /f /im OUTLOOK.exe". Check the "Continue on error" on the Options page here too. Communicator 2007 hooks into Outlook, so if you don't kill Outlook, it might prompt for a reboot
because components are in use.
(NOTE: If necessary, you could also add another step that terminates Internet Explorer because Communicator does hook into IE and without killing IE, it might require a restart after uninstalling Communicator in the next steps. I didn't run into
this in my environment, though. Just repeat step 5, but replace OUTLOOK.EXE with IEXPLORE.EXE)
6. Name: "Uninstall Microsoft Office Communicator 2007". Command Line: "msiexec.exe /qn /uninstall {E5BA0430-919F-46DD-B656-0796F8A5ADFF} /norestart" On the Options page: Add Condition -> Installed Software -> Browse to the
Office Communicator 2007 non-R2 MSI -> select "Match this specific product (Product Code and Upgrade Code)".
7. Name: "Uninstall Microsoft Office Communicator 2007 R2". Command Line: "msiexec.exe /qn /uninstall {0D1CBBB9-F4A8-45B6-95E7-202BA61D7AF4} /norestart". On the Options page: Add Condition -> Installed Software ->
Browse to the Office Communicator 2007 R2 MSI -> select "Match any version of this product (Upgrade Code Only)".
SIDEBAR
OK, I need to stop here and explain steps 6 and 7 in more detail because it was a gotcha that bit me after I'd already started deploying Lync with this task sequence. I found out after I'd been deploying for a while that a tech in one of our remote
offices was reinstalling machines and putting the Communicator 2007 non-R2 client on instead of the R2 client, and my task sequence was expecting R2, mostly because I thought we didn't have any non-R2 clients out there. So, at first I just had our Help
Desk people do those installs manually, but later on decided to add support for this possibility into my task sequence. Now, when you normally uninstall something with msiexec, you would use the Product Code GUID in the command, as you see in steps 6
and 7. All applications have a Product Code that's unique to a specific version of an application, but applications also have an Upgrade Code GUID that is unique for an application but common across versions. This is part of how Windows knows that
Application X version 1.2 is an upgrade to Application X version 1.1, i.e. Application X would have a common Upgrade Code, but the Product Code would differ between versions 1.1 and 1.2.
The complication comes in that Communicator 2007 and Communicator 2007 R2 have a common Upgrade Code, but different Product Codes and the "MSIEXEC /uninstall" command uses the Product Code, not the Upgrade Code. This means that if I didn't have step
6 to catch the non-R2 clients, step 7 would be fine for the R2 clients, but fail on non-R2 clients because the Product Code in the MSIEXEC command would be wrong. Luckily, we only had one version of the non-R2 client to deal with versus 4 or 5 versions
of the R2 client. So, I put the command to remove Communicator 2007 non-R2 first and checked for that specific product and version on the machine. If it was present, it uninstalled it and then skipped over the R2 step. If non-R2 was not present,
it skipped that step and instead uninstalled any version of the R2 client. It's important that steps 6 and 7 are in the order they are because if you swap them, then you'd have the same outcome as if step 6 wasn't there. What if neither is on the
machine? Well the collection this was targeted to included only machines with any version of Communicator 2007 installed, so this was not a problem. It was assumed that the machines had some version of Communicator on them.
8. Name: "Uninstall Conferencing Add-In for Outlook". Command Line: "msiexec.exe /qn /uninstall {730000A1-6206-4597-966F-953827FC40F7} /norestart". Check the "Continue on error" on the Options Page and then Add Condition ->
Installed Software -> Browse to the MSI for this optional component and set it to match any version of the product. If you don't use this in your environment, you can omit this step.
9. Name: "Uninstall Live Meeting 2007". Command Line: "msiexec.exe /qn /uninstall {69CEBEF8-52AA-4436-A3C9-684AF57B0307} /norestart". Check the "Continue on error" on the Options Page and then Add Condition -> Installed Software
-> Browse to the MSI for this optional component and set it to match any version of the product. If you don't use this in your environment, you can omit this step.
Install Lync phase:
Now, finally the main event, and it's pretty simple:
10. Click Add -> General -> Install Software. Name: "Install Microsoft Lync 2010 x86". Select "Install a single application", browse to the Lync package created earlier and then select the "Lync x86" program. As before, if you
only have x64 in your environment, replace the x86 with x64, or if you have a mixed environment, copy this step, replacing x86 references with x64.
And the task sequence is done! The final thing you need to do now is highlight the task, click Advertise in the Actions pane, and deploy it to a collection like you would with any other software distribution advertisement. Go get a beer!
Some final notes to keep in mind:
1. You can't make a task sequence totally silent...easily. Users will get balloon notifications that an application is available to install. The notifications cannot be suppressed through the GUI. I've found scripts that supposedly
hack the advertisement to make it be silent, but neither of them worked for me. It was OK, though because in the end we wanted users, especially laptop users, to be able to pick a convenient time to do the upgrade. The task sequence will appear
in the "Add/Remove Programs" or "Programs and Features" Control Panel. You can still do mandatory assignments to force the install to happen, you just can't make it totally silent. On the plus side, the user shouldn't have to reboot at any point
during or after the install!
2. In the advertisement setup, you can optionally show the task sequence progress. I've configured the individual installs in this process to be silent, however, I did show the user the task sequence progress. This means instead of seeing
5 or 6 Installer windows pop up and go away, the user will have a single progress bar with the name of the step that is executing.
3. One step that I didn't consider when I actually did this was starting the Lync client as the user when the install was complete. The user either had to start the client manually or just let it start on its own at the next logon. However,
while I was writing this, I realized that I could possibly start the client after installing by making another Program in the Lync Package with a command line that was along the lines of "%programfiles%\Microsoft Lync\communicator.exe" and then in the Environment
tab, set it to "Run with user's rights" "only when a user is logged on".
4. My first revision of this task sequence has the Prereqs phase happening after the OCS uninstall phase, but I kept running into problems where the Silverlight installer would throw some bizarre error that it couldn't open a window or something wacky
and it would fail. Problem was, I couldn't re-run the task sequence because now it would fail because OCS had been uninstalled, so that's why the Prereqs happen first. It ran much more reliably this way.
5. For some reason that baffles me, when I'd check the logs on the Site Server to monitor the deployment, I'd frequently see situations where the task sequence would start on a given machine, complete successfully, almost immediately start again, and
then fail. I'm not sure what is causing that, but I suspect either users are going to Add/Remove Programs and double-clicking the Add button to start the install instead of just single-clicking it, or the notification that they have software to install
doesn't go away immediately or Lync doesn't start up right after the install, so they think the first time it didn't take and try it a second time.
I hope this helps some of you SCCM and Lync admins out there!

On Step 8 I found multiple product codes for the Conferencing Add-In for Outlook. Here's a list of the ones I found in the machines on my network:
{987CAEDE-EB67-4D5A-B0C0-AE0640A17B5F}
{2BB9B2F5-79E7-4220-B903-22E849100547}
{13BEAC7C-69C1-4A9E-89A3-D5F311DE2B69}
{C5586971-E3A9-432A-93B7-D1D0EF076764}
I'm sure there's others one, just be mindful that this add-in will have numerous product codes.

Uninstall Lync 2010 client, Install Lync 2013 using Group Policy/VB/MS Customisation Tool

Hi, I am using Group Policy/vb/Lync customization tools to deploy 2013 and remove 2010. The machines have Office 2010. The vb script is as below:
Dim objShell 'As Object
Dim objFSO 'As FileSystemObject
'-- SET OBJECTS
Set objFSO = CreateObject("Scripting.FileSystemObject")
Set objShell = CreateObject("WScript.Shell")
strComputerName = objShell.ExpandEnvironmentStrings("%COMPUTERNAME%")
Dim WshNetwork : Set WshNetwork = WScript.CreateObject("WScript.Network")
objShell.Run """\\xxxxxxxxx - Do not Remove\Lync Install 2013 2010\Lync 2013 Outlook 2010\setup.exe"""
I have amended the OCT with relevant settings, Lync 2013 installs but Lync 2010 does not uninstall. Here is how i have it set:
In the Office Customization Tool - Set-up - Add Installation and Run Programs,
In target - pointing to the Lync2010 exe file (on above share)
In Arguments - /silent /uninstall
Is this correct?
Also, i would have thought that, Remove Previous Installations, it would have an option to remove Lync2010?
Anyway..pulling my hair out here!
Hope you can help.

Hi,
Based on your description, we can refer to the following threads for help.
Slient Unninstall of Lync 2010 on client machines script required
http://social.technet.microsoft.com/Forums/lync/en-US/69e32128-4581-4be5-9a44-b5d133e1f480/slient-unninstall-of-lync-2010-on-client-machines-script-required
Scripting a Lync 2010 client Uninstall
http://social.technet.microsoft.com/Forums/en-US/a65bd0d0-daa1-4616-8725-63f349fdde86/scripting-a-lync-2010-client-uninstall?forum=lyncconferencing
For this issue is more related to Lync, in order to get better help, we can ask the question in the following TechNet dedicated Lync forum.
Lync 2010 and OCS - Lync Clients and Devices
http://social.technet.microsoft.com/Forums/lync/en-US/home?forum=ocsclients&filter=alltypes&sort=lastpostdesc
In addition, for it also involves scripts, we can also ask for help in the following scripting forum.
The Official Scripting Guys Forum
https://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?forum=ITCG&filter=alltypes&sort=lastpostdesc
Hope it helps.
Best regards,
Frank Shen

Lync uninstall/install Issue 2013

Hi,
Our office has converted over to Office365 E1.
My problem is on one of our machines the Lync install was working just fine then one day something occurred and the install no longer works.
If one clicks on the icon in start menu a error flies up that the .exe cannot be found. What I then attempted to do was uninstall and re-install the program. Once in the programs area in the control panel the option to uninstall/change does in pop up. However
choosing the option to uninstall does not execute. Then I had decided to just try to overwrite the current install, by downloading the .exe file from the portal and executing. After executing that .exe I get a error with the message "Couldn't start office
installation Another installation is in progress. Looking in the process I do not see another installation .exe in progress. To test further I attempted to install One Drive Business which was not able to be installed as well.
Any Ideas?

Check this
http://sherylcanter.com/wordpress/2008/12/another-installation-already-in-progress-but-its-not/
http://social.technet.microsoft.com/Forums/lync/en-US/fea63ae5-0122-4577-9578-56345e5c7b57/error?forum=officeitpro
Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

Can't open email items from search after installing Lync 2013 client

Hello,
We're deploying Lync 2013 in our environment.
At the moment we're using Office 2010 on the clients.
For testing the deployment I've installed the Lync 2013 client.
After installing, when I perform a search on my pc and outlook items are found, they suddenly appear with an Outlook 2013 icon.
When doubleclicking, nothing happens, neither when I rightclick.
I've checked the "associate a file type or protocol with a prgram", and "set your default programs" in the control panel.
In neither of them I can find the Outlook 2013 icon, and for email, every file type is configured to open with Outlook 2010.
Does anyone know what might be the problem. We have this problem with every user for which we install the Lync 2013 client.

You can do the following to restore functionality:
If you have office 2010 use the keys below, the Lync install will change them to Office15:
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}]
@="@C:\\Program Files\\Microsoft Office\\Office14\\MAPISHELL.DLL,-110"
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}\DefaultIcon]
@="@C:\\Program Files\\Microsoft Office\\Office14\\MAPISHELL.DLL,-504"
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}\InprocServer32]
@="C:\\Program Files\\Microsoft Office\\Office14\\MAPISHELL.DLL"
"ThreadingModel"="Apartment"
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}\ShellFolder]
"Attributes"=dword:20140000

Contact pictures not displaying in Lync 2011 for Mac

Using Lync 2011 for Mac I'm not seeing any contact pictures (including my own), though I can see them when signed into Lync 2013 on a Windows PC (7, 8.1, and 10 Technical Preview for Enterprises).
My company uses O365 hosted Exchange and on premise Lync Server.
I'm using OSX 10.10.1 (on a 2014 Air) and Lync for Mac 2011 14.0.10 (141024). I have AutoUpdate set to automatically check weekly and I manually checked (button at the bottom of Microsoft AutoUpdate) so I believe I'm running the current release.
Logging in with another user account on my same Mac/Lync install has the same issue
Another user account on their own Mac also has the same issue
It's also worth noting that the same issue arises when signing into Lync for Android and iOS as well, but not on Windows (Lync 2013).
Any thoughts? Thank you very much for your time and assistance.
Also, my apologies for putting this question in this subforum, but I didn't see any main forum for Office for Mac or Lync 2011 or Lync for Mac at all. If there is such here on technet, please drop the link here and I'll move the thread.

Hi abacus02,
On mobile, you have no control over how photos are displayed. Lync Mobile can only display photos retrieved from Active Directory or SharePoint, it cannot display a photo from a URL. If a user
is displaying a photo from a URL and there is a photo in AD, it will display the photo from AD. If there is no photo in AD, it will display no photo at all.
About Lync for Mac, as I know Lync 2011 for Mac does not support high resolution images. Only in Lync 2013,
In Lync 2013, when the user’s photo experience has been migrated to Exchange 2013 and they are using Lync 2013, high resolution photos can be used.
So please tell us where the photos are stored, we need more information to troubleshoot the issue.
Best regards,
Eric

Need to generate a CSR for a new Lync 2013 Edge server

I am upgrading my Lync 2010 Edge to 2013. Part of the process is exporting all the certificates on the 2010, some public, and eventually importing them into my 2013 Edge. I have a problem with one certificate that was generated by our internal CA for the
2010 server itself named servername.domain.local. Since my new Edge will be renamed to the same name as the old Edge, I was planning on exporting this certificate but the private key can't be exported. The option is grayed out.
I need to therefore figure out how to get a certificate on my new Edge. No Lync software has been installed yet. What is the best way to generate a CSR so I can manually create a certificate on my internal CA. Since I don't have access to the internal CA
from the DMZ, I need to do it this way. I am thinking maybe the MMC but maybe Windows PowerShell? Once I get the CSR generated, I will figure out how to create a certificate on my internal CA.
I know I can do it during the Lync install but I wanted to have it ready on the server when installing.

The option is most likely grayed out, because the private key was not marked as exportable.
Now, you can either request the certificate by using the Deployment Tool and requesting the certificates, selecting offline and then manually copying the CSR to your Internal CA (and the certificate back)
Or you can use Powershell and do a Request-CsCertificate (see here: http://technet.microsoft.com/en-us/library/gg425723.aspx)
Try something like this: Request-CsCertificate -New -Type Internal -ComputerFqdn "lyncedge.domain.com" -FriendlyName "Internal Edge"
-Template jcila -PrivateKeyExportable $True -DomainName "edge.domain.com" -Output C:\path\test.req
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer"
Georg Thomas | Lync MVP
Blog www.lynced.com.au | Twitter
@georgathomas
Lync Edge Port Check (Beta)
This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Lync 2010 connection between 2 differnt local domains

Hallo,
i hope this forum is the right for my question.
I just have a question and not a problem so far :-).
In our organisation we have now setup one standalone lync 2010 server in our local win2008r2 domain for example our.domain.local .
Our organisation is via WAN also connected to other organisations with there own domain for example remote.domain.local.
In both organistations we do not have internet access at all.
For the addressbook exchange of user contacts we use GAL Sync is it possible that a user from our.domain.local can make a lync call to remote.domain.local without voip?
What i must be configured on the lync servers that they both know each other?
At the moment we solve the problem in the way that we have a virtual machine which is domain member in remote.domain.local and we use a user account from the remote domain to talk to personnel on the remote organisation but we would like to make it possible
that all your users can directly call or message users from the remote organisation.
Would be nice to get some informations how this could be archived without internet because i could not find the right whitepaper or documentation for this purpose.
best regards
adpspt

Hi ADPSPT,
To better understand the issue, I would like to confirm the following queries.
Do you mean that your environment is
a single forest that consists of a root domain and one or more child domains?
I’m a little confused that you said “Our organisation is via WAN also connected to other organisations with there own domain for example remote.domain.local”.
Is it a High Speed LAN?
If yes, then it is supported to have the Lync installed on the child domain and that supports users from both child and root domain. Lync support single forest with multiple domains
topology.
Supported Active Directory topologies in Lync Server 2013
http://technet.microsoft.com/en-us/library/gg398173.aspx
Best regards,
Eric

How to configure Outlook 2013 to call direct from within the application without using Lync 2013?

I have Outlook 2013 running on Windows 7 Pro 64-Bit with Lync 2013 (Office 365 Pro). We are using a 3rd party TAPI app from FortiVoice. WE would like to be able to place calls directly from
within Outlook either by selecting a telephone number within an email and/or via the PEOPLE (Contacts) area.
What guidelines should we use to enable this feature and not have Lync 2013 intercepting the process i.e. let OUTLOOK handle placing calls?
Thanks in advance for any feedback provided.

Hi,
There seems no solution for this issue so far.
Here is a fix for older versions of Outlook, maybe worth a try.
http://support.microsoft.com/kb/959625/en-us
However, if it doesn’t work, please try Malte’s reply as the workaround in the following thread. See:
http://social.technet.microsoft.com/Forums/office/en-US/3946f1bb-cc3d-41b6-ab9c-092d62d024d1/outlook-2013-tapi-calling-with-lync-installed?forum=officesetupdeploy
Thanks.
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TechNet Community Support
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Lync Client Can't Download Address List and other problems

We're currently in the process of testing for a production Lync Server 2010 deployment and we're run into some problems. I've been digging around on the Internet and the Technet forums but can't find a solution to this problem.
Whenever someone logs in with the Lync Client, they are immediately presented with prompts for user credentials. No credentials work. When you cancel out, you can still chat, but there is an error that says the Address Book can't be downloaded. I've confirmed
that the SSL certificate works, I've made sure the Kerberos Account is configured properly, I've reinstalled the Web Components, and I've tried numerous other solutions I've found for this issue. Nothing seems to fix the problem. When I try to run test-csaddressbookservice
in the Management Shell, I get the following:
cmdlet Test-CsAddressBookService at command pipeline position 1
Supply values for the following parameters:
UserSipAddress: sip:[email protected]
        Connecting to web service : https://lync-pool1.company.com:443
/WebTicket/WebTicketService.svc
        Using IWA authentication
        Successfully created connection proxy and website bindings
        Requesting new web ticket
        Sending Web-Ticket Request: <s:Envelope xmlns:s="http://schemas.xmlsoap.
org/soap/envelope/">
<s:Header>
    <Action s:mustUnderstand="1" xmlns="http://schemas.microsoft.com/ws/2005/05/
addressing/none">http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue</Act
ion>
</s:Header>
<s:Body>
    <RequestSecurityToken xmlns="http://docs.oasis-open.org/ws-sx/ws-trust/20051
2">
      <TokenType>http://docs.oasis-open.org/wss/oasis-wss-saml-token-profile-1.1
#SAMLV1.1</TokenType>
      <RequestType>http://schemas.xmlsoap.org/ws/2005/02/trust/Issue</RequestTyp
e>
      <AppliesTo xmlns="http://schemas.xmlsoap.org/ws/2004/09/policy">
        <EndpointReference xmlns="http://www.w3.org/2005/08/addressing">
          <Address>https://lync-pool1.company.com/WebTicket/WebTicketS
ervice.svc</Address>
        </EndpointReference>
      </AppliesTo>
      <Entropy>
        <BinarySecret>I+ZKYvJkkqcD57OPeOX7MG6Tp8S4PhvMUOI6ZPKP/vg=</BinarySecret
>
      </Entropy>
      <KeyType>http://docs.oasis-open.org/ws-sx/ws-trust/200512/SymmetricKey</Ke
yType>
    </RequestSecurityToken>
</s:Body>
</s:Envelope>
        Web-Ticket response: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soa
p/envelope/">
<s:Header />
<s:Body>
    <s:Fault>
      <faultcode xmlns:a="http://schemas.microsoft.com/net/2005/12/windowscommun
icationfoundation/dispatcher">a:InternalServiceFault</faultcode>
      <faultstring xml:lang="en-US">The server was unable to process the request
due to an internal error. For more information about the error, either turn on
IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from th
e <serviceDebug> configuration behavior) on the server in order to send th
e exception information back to the client, or turn on tracing as per the Micros
oft .NET Framework 3.0 SDK documentation and inspect the server trace logs.</fau
ltstring>
    </s:Fault>
</s:Body>
</s:Envelope>
TargetUri : https://lync-pool1.company.com:443/abs/handler
TargetFqdn : lync-pool1.company.com
Result     : Failure
Latency    : 00:00:00
Error      : Failed to get a web ticket.
Diagnosis :
I'm not real sure what to make of this. Any thoughts?

My situation was somewhat different but running Test-CsAddressBookService would fail with error:
'The remote server returned an error: (404) Not Found.'
All clients were unable to retrieve contact unless the full sip address was entered.
Environment.
Server: Lync2013 STD
Client: Lync2010
Did the following:
Checked replication under the Topology tab in CSCP- mine had a green check.
Reinstalled .net 4.5 via add/remove programs
Registed .net by running the following from an elevated cmd (run from .net folder) : aspnet_regiss.exe -I
uninstalled Lync webcomponents from add/remove programs
From Lync install media- reinstalled webcomponents.msi (browse to \Setup\amd64\Setup)
Checked IIS>Application Pool and ensured all ASP.NET and Lync components are set to v4.0 of the .Net Framework Version
Launched the Lync setup and reran step 2: Stetup or Remove Lync Server Components.
Reran Test-CsAddressBookService:
successful
Tested Lync client: Successful

Lync does not appear in notification center

I have the latest version of Lync installed (4.2.6609.0000). When installing the app (I have tried deleting and reinstalling several times) the app does not ask me if I wish to receive push notifications. Therefore I assume this is the reason it does not appear in notification center and therefore unless actually in the app I do not see chats if in screen lock or another app etc.
On the previous version of Lync I had the same problem. However, I found that if I loaded Lync, powered off, powered back on again and reloaded Lync I could get it to appear in Notification Center and it worked in the background/screenlock etc.
Is there a way to force it into Notification Center so it will work in the background? When deleting I use app center via 3G so do not connect to a PC etc.
Any ideas or help here. Great tool, but a little useless if it cannot notify me of conversations from other users.

With the previous version of Lync if you loaded Lync, powered off, back on, loaded Lync it would appear in notification centre. But this doesn't seem to work now.
However, as I mention other colleagues with the same phone, IOS version etc do work.

How to access Lync 2013 standard database?

Just trying to figure out how to access the SQL express database that gets installed during the Lync install. Is there a default SA password or group that i can put myself in? When i installed all the databases were thrown all over the different drives.
I want to clean that up.
Thanks!

Three database instances are created with Standard edition Lync. Check out RTC, RTCLocal, and LyncLocal. Everything you need should be in there. Make sure you run as admin when accessing these databases if you're attempting to access
them from the Front End itself.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Enable users and schedule a lync meeting via a webapplication

dear
my question is that i have a web service joined into my domain and then we have an exchange server and recently add lync server 2013(and edg server and sql)
i want register external users(browsing user) in lync server and
trying to schedule a lync conference . After creating the conference I send the ConferenceUri to the users and let them join the conference
first i add users into ldap and then enable exchange email for them (by my web ) and now i want enable them in lync and create schedule a lync meeting
the problem is that i dont know which way is usefull for me? lync sdk , ucma 4 , ucwa , powershell , ...
but all of this ways need an Installed lync server in developing machine .right?
my web service is none hosted lync installed. please help my(in other word i want try that:
http://stackoverflow.com/questions/21019286/schedule-a-lync-conference-with-ucma-3-0
. how do that?

Hi,
From your description, did you mean you have install Exchange Server and Lync Server 2013 (including Edge server) successfully?
If you have deploy Exchange Server and Lync Server 2013 in the same domain, you should use user’s email address as your Lync account. They will be integrated already. You can just create a schedule Lync meeting on Outlook and send to who you want to invite
to the meeting. If you also want external users to download meeting content for your meetings you also need to deploy a Reverse Proxy in DMZ zone. If the external users don’t have a Lync account, they can also join the meeting as a guest.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 - We didn't find an audio device

Hi,
I have done all troubleshooting but while opening Lync 2013, it's showing no audio device is available.
Both speakers and mic are working fine in laptop.

Hi Rahul Mallaiya,
This is a very common problem, and there're so many reasons can cause this problem.
There are several common situations:
1. Compatible problem
Try to use the qualified device for Lync.
2. Drivers related problem
Try to update the drivers of your device(include BIOS)
3. Software related problem
Maybe some similar software as Lync installed on your device, you could try to uninstall the software.
4. other
related problems
USB hub related problem, you could refer to the following thread.
https://social.technet.microsoft.com/Forums/lync/en-US/30ec9d70-2cca-40be-b9dc-be7763e3530a/lync-2013-client-no-audio-device-detected
Also please take your Lync client up to date.
Hope it
can be helpful.
Best regards,
Eric

Lync installed on 1 VM

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