Lync mobility and HTTP authentication test failed. Is reverse proxy required?

I currently have the following setup.
1 x 2013 edge server lync1.local.com
has 3 dmz ips for external names
has 1 internal ip
2 x 2013 std front end servers lync2 & lync3.local.com
Ive read that in 2013 the mobility service is installed automatically on the front end servers and i do see it running on both.
All my clients can connect from the windows and mac clients(internally and externally) but not from phone or windows app store client (internally or externally)
running the exchangeconnectivity test on the website i get the following error
Testing HTTP authentication methods for URL https://lyncdiscover.external.com/Autodiscover/AutodiscoverService.svc/root/user.
HTTP authentication test failed.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
X-MS-Server-Fqdn: lync1.local.com
Connection: close
Content-Length: 64
Content-Type: text/plain
Server: RTC/5.0
Elapsed Time: 427 ms.
After some reading I notice that many people refer to a reverse proxy when dealing with mobility.
I do not have a reverse proxy server installed. Is this required for the mobility to work correctly? I cant just use the edge server?
Thanks in advance for any help.

Take a look at Georg Thomas' blog: http://www.lynced.com.au/2014/04/configure-citrix-netscaler-vpx-as.html also the Citrix official documentation: http://www.citrix.com/global-partners/microsoft/netscaler.html
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

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If this answers your question please mark it accordingly. If this post is helpful, please vote as helpful by clicking the upward arrow mark next to my reply.

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Hello bigbobber,
If you have issue in using Windows 8.1 Pro in the software parallels in MAC?
About this issue, it is recommended to contact the related parallels support.
About the license issue, please read the following article about Buyer’s Guide and Microsoft software license agreement windows 8.1.
http://www.microsoft.com/licensing/about-licensing/windows8-1.aspx
It is recommended to contact the phone support if you have license issue.
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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http://technet.microsoft.com/en-us/library/hh690030.aspx
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lyncdiscover.domain.edu -
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lync.domain.edu (this is used as our external webservices url) -
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meeting.domain.edu (/meet and /dialin for the simple url's) - Point to Reverse Proxy Public IP
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av.domain.edu (this is currently pointing to our external edge server av ip) - Correct
webcon.domain.edu (this is currently pointing to our external edge server webconf ip) - Correct
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lync.domain.edu -Point
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meeting.domain.edu - pointed to front end server ip
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connect me :-
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Hi,
Agree with the above suggestion, ExRCA test cannot pass with self-signed certificate. And to ensure Outlook Anywhere work well , we need to install the self-signed certificate on all clients machines.
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20 Mar 2014 10:55:33 INFO APPLICATION:Serialized sipuri=sip:[email protected] intUcwa= extUcwa= intADRoot= extADRoot= location=1 networkType=1
20 Mar 2014 10:55:33 INFO APPLICATION:Storing 2 out-of-sync components took 31ms
20 Mar 2014 10:55:33 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession canceling all requests
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession::setNewActualState() state=0
20 Mar 2014 10:55:33 INFO UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = false
20 Mar 2014 10:55:34 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:34 INFO APPLICATION:Storing 1 out-of-sync Object Models took 22ms
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:42 INFO APPLICATION:CMcxDataSynchronizer now in mode 1
20 Mar 2014 10:55:42 INFO APPLICATION:Mode 1 scheduled to timeout in 30.000000s
20 Mar 2014 10:55:42 INFO APPLICATION:No SendUpdate schedule action. timerStarted=0, timerNeedsToRun=0, channelState=0, timerAction=0
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:43 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
Also I tested web services by web browser and they seem fine. I cannot find what's wrong with this. Please help me dears.
Thank you

The ports will be visible in the Netstat result after a connection has been setup by a mobile device.
For details, you can check http://www.lync-blog.nl/?p=671&lang=en
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Please follow the follow blog to troubleshoot external Lync Mobility connectivity issue step by step:
http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx
Lisa Zheng
TechNet Community Support

Lync client to Lync Mobility IM Session errors

We've had a few cases where:
User A PC locked, User A can IM User B from his mobile phone through Lync Mobility, and it sends to User B. If User B IM's User A back, User B gets an error (504). But from what I can tell, this error is a generic timed-out error.
With User A PC unlocked, he has to exit Lync on his mobile phone in order for User B to be able to successfully send IMs to User A.
We are on Lync 2010 server, using Lync 2013 client, using Lync Mobility 2010. This doesn't happen to everyone, (we have over 13k employees, but just a handful are experiencing issues).
It appears that Lync client and Lync Mobility are somehow conflicting with each other. I was able to replicate the issue one week, but the next my sessions worked out fine. My original thoughts were that there is some sort of setting on the mobile device,
but considering I had the issue one week, and the following week I was fine, I am doubting that to be the case. Also this is happening on both iOS and Android mobile devices. Anyone else having this issue?

Hi,
As the issue only happen for several users, please update to the latest version for the issued Lync clients and then test again.
Please also update to the latest version for Lync Server 2010 from Microsoft Website:
http://technet.microsoft.com/en-us/lync/dn146015
Also you can refer to the link of “Technical Requirements for Mobility” in the link below:
http://technet.microsoft.com/en-us/library/hh690030(v=ocs.14).aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync mobility and HTTP authentication test failed. Is reverse proxy required?

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