Mac hotsync - Palm V

I recently moved from a PC to a Mac desktop and and installed the necessary desktop software to support my Palm V. Everything appears as if it should work fine but the handheld cannot find the desktop for a hotsync. In addition, the Mac OS (10.5.5) does not appear to know that the handheld is connected. The connection to the cradle seem ok and I don't know what to do next to diagnose the problem.
Post relates to: Palm V

Thanks much for trying to help. Yes, I do have hotsync enabled. I know that my problem is that I don't have a driver installed on my Mac for my Airlink 101 that connects the serial cradle to a USB port. Airlink has no Mac OSX driver for that device. I've ordered an IOGear cable. Hopefully, that will solve the problem.
Post relates to: Palm V

Similar Messages

ISync palm conduit does not allow Mac overwrite palm, or does it?

A HUGE problem I am seeing with iSync is there is no way to force it to set one device to overwrite a flawed one.
I had my Palm loose its data. No problem thiis had happened once before and i set my palm desktop hotsync to have Mac overwrite Palm.
This time the iSync conduit does not allow that, it doesn't allow anything! so I tried it and wow, it synced the palm as NEWER data and wiped out my address book and calander, NOW that was useful.
I restored from a .Mac backup and tossed the palm aside.
Now my wife has lost her palm data and we need to figure out how to put her Palm desktop data onto her palm, but I'm afraid to use isync but it won't let her use the old PalmDesktop asddress and calander conduits
What should we do now?
How can I get rid of iSync and use the Palm Hotsync
OR
How can I set a direction in iSync, none of the menus show anything like this.
At this point I would have to say iSync and other devices that have had Dataloss *****
any help is appreciated
Bruce

Welcome to Apple Discussions.
There is no explicit directional control for data flow in iSync under most circumstances, and this is clearly a shortcoming of the program itself and of the iSync Palm Conduit. This limitation can be overcome, but you need a thorough understanding of what your options are, and what your responsibilities should be to avoid data loss.
In general terms, iSync works to 'equalize' data sets on each device in your pool, by taking additions, changes and deletions made on any device and transferring these additions, changes and deletions to all other devices during the synchronization process. Understanding that, you can see that if you reset your Palm device in a manner which removes your calendaring, tasks and contact data, then a synchronization will remove the matching records from both iCal and the Address Book.
To avoid data loss following such a substantial change on any device in your pool, you should back up your iCal and Address Book data using the backup feature built into each application prior to initiating the next synchronization. That way, should the data be removed during an event, it can be immediately restored to the state it was just prior to that synchronization event.
You can overwrite your Palm device to avoid this sort of problem only when iSync 'believes' that you are performing a first-time synchronization. That situation can be triggered by either…
• first removing your device from iSync, then choosing to Enable Palm OS Syncing… again, or by
• opening the iSync Preferences… dialog and pressing the Reset Sync History… button under the Advanced section
When you next try to synchronize, you will be asked if you want to Merge or Replace data: choose Replace to overwrite the data on your handheld device.
Admittedly, this application is very poorly documented, and - at times - clearly unreliable. It's easy to understand why you would not have been aware of the catastrophic loss of data that loomed before you as you prepared to synchronize your data, believing that it would be restored to your Palm device.
You can certainly stop using iSync and return to the Palm Desktop, but that precludes synchronizing your data with iCal and the Address Book, so that option is not as nearly attractive as it might seem at first glance.
PowerBook G4 12 867 MHz 640 meg 40 gig SuperDrive Mac OS X (10.4.3) What problem? I use the The Missing Sync for Palm OS

HotSync Palm 680 to Mac

Hope someone can help me, I'm not very computer knowledgeable... I'm having trouble connecting my palm to my desktop when it does connect it says - This installer is not compatible with your device. Please contact the manufacture for a compatible installer. I don't understand, it has connected before and now it doesn't?
Post relates to: Treo 680 (AT&T)

Thanks for the suggestion. I was trying to back up the info on my phone but I kept getting the message that the installer was not compatible with the devise. Why did it work before and now I can't do it?
Post relates to: Treo 680 (AT&T)

HotSync Palm works, can't use iSync

We can sync our old Palm m505 using HotSync 3.2.1 to Palm Desktop 4.2.1 with no problems.
My daughter wants to sync instead with iCal, though.
When we launch iSync 2.4 and select Devices, Enable Palm OS Syncing..., click Continue, it says the HotSync software is not properly insatlled or it has never been opened.
We open HotSync Manager and try again, no luck.
The first time we tried, we were apparently using an older version of HotSync, but downloading and installing a newer version didn't help, we're getting the same error.
We'll try renaming the Palm account so there are no spaces and see if that helps, but I'm not holding my breath and am hoping someone here can suggest something.
TIA

Welcome to Apple Discussions.
This, or a slight variant of the message you report, is the most common issue encountered with synchronizing a Palm device under OS X. It usually occurs as a result of a user electing to install Mac OS X using the archive and install option.
Here are two methods you can use to correct the problem:
Take a look at the permissions of the folders listed below by selecting each folder, one at a time, and—either using the I key sequence or the Get Info option in the File menu of the Finder—opening the information box for the folder. Your permissions for the folders listed below should appear as described below the pathname to that folder:
For the Macintosh HD:Applications:Palm folder:
Ownership & Permissions
You can: Read & Write
Details
Owner: <shortusername>
Access: Read & Write
Group: admin
Access: Read & Write
Others: Read only
For the Macintosh HD:Library:Application Support:Palm Desktop folder:
Ownership & Permissions
You can: Read & Write
Details
Owner: <shortusername>
Access: Read & Write
Group: admin
Access: Read & Write
Others: Read only
For the Macintosh HD:Library:Application Support:Palm HotSync folder:
Ownership & Permissions
You can: Read & Write
Details
Owner: <shortusername>
Access: Read & Write
Group: admin
Access: Read & Write
Others: Read only
You can either reset those values manually, then restart and recheck them to be sure that they are set correctly or use the Terminal application by typing these strings listed below this example—substituting your short user name—as shown below:
sample: "sudo chown -R <shortusername>:admin /Applications/Palm"
actual: "sudo chown -R michaellafferty:admin /Applications/Palm"
…where michaellafferty is the <shortusername> in my case. Be sure to pay attention to the spaces in each string, and the direction of the / or \ forward and back slash characters.
Here are the appropriate Terminal entries. Each is is shown bulleted below, but actually begins with the term sudo:
• sudo chown -R <shortusername>:admin /Applications/Palm
NOTE: at this point, you'll be asked to enter your login password
• sudo chmod -R 775 /Applications/Palm
• sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ HotSync/
• sudo chmod -R 775 /Library/Application\ Support/Palm\ HotSync/
• sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ Desktop/
• sudo chmod -R 775 /Library/Application\ Support/Palm\ Desktop/
Again, pay particular attention to the spaces and to the \ characters, as both are critical to the syntax of these commands. Remember to place your actual shortusername in the string where the <shortusername> placeholder is shown, as in the sample above. Do not include the < and > characters around your actual shortusername.
As a Palm user, don't elect to archive and install Mac OS X unless there is no other method to do so which insures that your applications and data are preserved.

HotSyncing Palm Treo with MacBook

Things worked well with my Palm Treo and my MacBook until I added a bluetooth Mighty Mouse. Now I get a message when I try to HotSync the Treo that says: Unable to initiate HotSync operation because port is in use by another application. I've tried and tried following all directions to solve this problem on my own but am getting frustrated. Anyone with a solution?
macbook Mac OS X (10.4.7)

I had the same problem with my bluetooth headset. At the risk of sounding glib, by far the best solution is to use the usb cable connection - MUCH faster sync speeds. The only workaround I found with using the bluetooth sync was to turn off bluetooth on the treo, turn off the othe bluetooth item (mouse, in your case), then turn on bluetooth on the treo, start the sync, and then repower the mouse.
Hope that helps!
MacBook,G5 iMac,15PB,G4 iMac, G4 QS, AX, 3G iPod, Shffl, nano,shffl Mac OS X (10.4.7)

Keyboard.prc conflict with Mac hotsync

I have discovered that if the Keyboard.prc v1.9 is enabled then my T3 will not communicate with my Mac. Once I disable the Keyboard extension and do a soft reset then hotsync will communicate with the Palm.
Perhaps Palm could come up with a fix for this problem?
I have no problems syncing with the PC I have to use at work.
Post relates to: Tungsten T3

is anyone still struggling with this problem? is there a solution other than ditching the keyboard.prc?

Shared Library Conflicts/HotSync/Palm

I have had trouble opening Hot Sync Manager to sync w/Bluetooth.
Keep getting ERROR Message:
The application "HotSync Manager" could not be launched because of a shared library error: "O<HotSync Manager><HotSync Manager><HotSyncLib.PPC><SetConfigureConduitCallBack>
Could Apple users please help me find these extensions so I can delete them and start clean.
Wish Error Messages would tell me where the heck these conflicting files are??
Thx all

You are seeing a variant of the single most frequently encountered error condition of the Palm Desktop software package under OS X. It is usually a result of the choice to install or upgrade system software using the archive and install option.
Whatever you do, do not arbitrarily delete rename, or move any Palm-related files or folders, as you will only aggravate the situation! Manually manipulating either the Palm software [including the HotSync Manager or the Transport Monitor] or iSync and the iSync Palm Conduit is not something you should attempt unless you understand how they operate, and are very familiar with the consequences of doing so.
There are a number of ways to address it, though the easiest is probably by following this set of instructions from Palm:
Macintosh 0S X 10.x: HotSync Manager could not be launched because of a shared library error
The Mac OS X installer includes an "Archive and Install" option. When you upgrade your Mac OS to a newer version of OS X, and select the "Archive and Install" option from the installer's "Select a Destination: Options" panel, you may receive the following error upon restart or attempting to launch HotSync Manager:
"The application "HotSync Manager" could not be launched because of a shared library error: "4"
Explanation: The Archive and Install option in the Mac OS X installer does not copy these files from the archived System and Library folders to the new OS installation. HotSync Manager requires these files to run properly.
Workaround: You must re-install Palm Desktop from the CD included with your handheld. After installing Palm Desktop from your CD you can install the latest web download from: http://www.palm.com/us/support/downloads
NOTE: That file is directly accessible here:
http://www.palm.com/us/support/macintosh/macdesk421revd.html
(Important Note: Be sure to install from your CD first as the web version does not include all the software included on your CD)

Need help Please. Which play nice with macs? Palm Treo's Or Tmobile MDA?

Hi all, I post on here from time to time, but hardly anyone ever answers my questions. Here's my dilema. I bought a Tmobile MDA over the weekend that runs microsoft windows mobile 5.0. And while playing with it have noticed some things about it that i think are'nt that good. For example, I like the fact that its a windows os, but think that it's flawed. I have done quite a bit of research but don't think that it's active sync software is even compatible with mac osx. so have'nt even tried to mess with it. now i'm still in the 14 day window and am thinking about returning it. but here's the thing....
I know that tmobile has EDGE, and it's considerably slower than verizon or sprints EVDO. (since i've researched it i know that edge is around the 70-170KBPS range when EVDO has 300-700KBPS) And tonight i was messing with this tmobile MDA and finally got it to work to connect to the net with it using bluetooth and it's "modem" ability to connect it to the web. But it S U C K S! i went to and did a bandwith test and i was only getting like 12.1-27.1kbps download (after running 2 tests) dude, it feels slower than dialup!
so with that bullet against it, comes the compatible part. I can't sycn this thing with my mac for NOTHING! do any of you out there have a palm treo? (either verizon, sprint, or att.... carrier X?) How does it sync with your mac? is it hard? any extra software i need to get/buy? have any of you used it to connect to the net? and if so, how's the speed? And here's an even bettter question... How long did it take to config it to work using the phone as a modem? Did you use bluetooth? or serial link? was it easy to config? Where did you find the instructions?
I know these are a lot of questions, but this is a large investment for me. I mean this thing ain't cheap and it does'nt really play nice. I don't mind paying a little extra, for some peace of mind, and knowing that it won't crash often and will work with my mac. Anyone out there got any other suggestions? I would really appreciate it. I would like your opinion on which one is the easiest to use that plays nice with a mac, and has a interface that's almost as nice. Thank you so much for your time. I will be following this post closely and comment you all back for your replys
Mac Book Pro 1.83 GHZ 512 Ram Mac OS X (10.4.5)

It really is a toss up cause Ive owned two Treo's and Ive read extensive reviews on Windows mobile devices and it seems to me like they're pretty similar in the way of hardware and software(minus the fact of using different operating systems). So I think the determining factor really ought to be more focused on how much you're willing to pay, and the level of support you get for each device. I recently got rid of my Treo 650 due to an interesting touchscreen problem and got a windows mobile device(should come tomorrow)
in the way of syncing with a mac:
The Treo is extremely simple to set up and use with a Mac(keep in mind Im not talking about the 700w/wx)in every aspect. Palm provides OSx compatible software(though its almost impossible to get rid of after installation). However, in my experience, Palm does not really do a good job in the customer service department. While they have a rather extensive support page for each device(some of the info is outdated), that's pretty much all you get unless you don't mind spending hrs scouring various forums. Talking to customer service is a joke. Like I said I had a problem with the touchscreen and the best the rep could give me was "try a hard reset" and "send it in for repair".
I have yet to experience what windows mobile will be like. At the very least with syncing, theres syncing software made by people who had OSx in mind(ie: Missing Sync or Pocketmac) who will probably be able to help out a lot more in this area and possible also be able to help out with the other issues you mentioned.
a good place to check out would be howardforums.com, you'll probably get better answers there.

Setting up Bluetooth HotSync - Palm Centro, Windows 7, 64 bit

A couple of days ago I posted on here trying to figure out how to HotSync my Palm Centro with my new computer that has Windows 7 (64 bit). I followed the instructions - had to go and buy a Bluetooth Adapter for the computer - and went through the instructions from the sticky that was pointed out to me in my original question. I'm to the point where I'm trying to set up the phone to do a Bluetooth HotSync but when it's searching for computers it doesn't find any...
HELP!!!!! What do I need to do now. It may take me a couple of days to get back if anyone answers this quickly because I have a very hectic weekend but any and all advice is appreciated. Thanks.

Thanks for sharing your solution andygc!
WyreNut
I am a Volunteer here, not employed by HP.
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If my post has helped you, click the Kudos Thumbs up!
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Hotsync palm tx- won't sync at all

I'm trying to sync my Palm Tx and when i push the button on the USB cord, it initiates the sync, but then it almost looks like it's 're-powering' and take me to the time setting. It won't sync at all. Can anyone help me?
Post relates to: Palm TX

If it's taking you to the "time setting", it's doing a "Reset" by itself. This is not a good thing, as you've figured out already.
As with most problems that occur on a Palm PDA, it is either software or hardware related and we have to determine which one.
Best method is to first make a complete backup of your unit to your SD card using the free "NVBackup" (available from http://www.freewarepalm.com) After the backup is complete, Hard Reset the unit, then test to see if full functionality returns. (Since you can't HotSync, this will only apply to you if you have the program installed already!)
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
DO NOT HOTSYNC YET! Test the unit before reinstalling any software. If the unit works correctly, your problem is being caused by a "drug interaction" of software - maybe one rogue program, or a combination of several. You'll have to reinstall the third-party programs one or a few at a time to find the problem one. To avoid re-installing a software issue, rename your /Backup directory in your Palm folder (on a PC it's found here: C/Program Files/Palm(One)/"your HotSync ID name truncated"/Backup) to something like "/BackupOLD". Now perform the HotSync, choose your HotSync name you've been using, and all your PIM data will return, but not the third-party programs. Test for functionality again. If all is good, start installing the old programs from your /BackupOLD directory one (or a few if brave) at a time.
If the unit does not work after a Hard Reset is performed correctly, then it may be Hardware-related. (If it's a connection problem via either BlueTooth or Wifi, be sure nothing has changed on the unit you're trying to connect to!)
Hope this has helped,
Wyrenut
Post relates to: Centro (AT&T)
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You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hotsync Palm Centro and Tungsten T5?

Hi, Everyone,
I am new to the forum, but have done a little lurking. I am looking for help with a new install of Palm Desktop 6.2.2
I have had three previous Palm devices and always have trouble moving to the newer platform, but I eventually get it worked out. I just installed Desktop 6.2.2 on my Vista computer because I got a Centro. Although the instructions said to install over my prior desktop, when I did so, I lost all the backup files from the prior version. I hope I can restore them from my T5.
Will the newer desktop communicate with the T5?
I read another post about using a fix from Pimlico software to make the newest desktop compatible with the T5. Does anyonw know if I will have trouble syncing the Centro if I install the fix from Pimlico?
Thanks, Bill
Post relates to: Centro (AT&T)

Are you sync'ing the Centro to the same username in Palm desktop as the T5? If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device.
You should be sync'ing the 2 devices to 2 different usernames in Palm Desktop so you don't have any conflicts.
You may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Post relates to: Palm i705

Help, hotsync palm treo 755p to my laptop with windows vista 64 bit.

I am computer unsavy and could use some help. I have a palm treo 755p that previously synced with my old dell laptop. That computer broke, and I got a new HP with windows vista 64 bit. Previously, the dell was running windows xp. I have bought some new software, which I have downloaded to my laptop, and am trying to sync my palm to the new computer so that I can download the program to the computer. However, after installing the Palm Hotsync Manager and other software, and when I trying to sync, the computer does not seem to recognized my palm, and times out after a while stating "the connection between your handheld computer and the desktop could not be established. Please check your setup and try again.
Post relates to: Treo 755p (Sprint)

Palm OS devices will only sync to 64bit through Bluetooth. We have a stickie concerning this. It's the third topic down under windows hotsync. Does your computer have Bluetooth?
Post relates to: None
Message Edited by legendeld on 11-19-2008 07:36 AM

Successful Hotsync - Palm T3 Windows 7 64-bit by Bluetooth

After a lot of frustration and some blue screens trying other methods, it worked for me...
HP p6675uk - 2 x dual core - Windows 7 64-bit
Downloaded Palm Desktop 6.2 and installed it, but skipped the hotsync.
Installed a Buetooth dongle - I used a dirt cheap one - the Dynamode BT-USB-M2
It did not install properly, but I ran the Troubleshooter and Windows found the updated driver (CSR is the maker)
Then the dongle kept dropping out - a yellow exclamation mark on the icon in the Devices and Printers window.
Then I ran services.msc (Start - Run - type in "services.msc" - OK) to discover that the bluetooth service wasn't running! Enabled it in automatic mode.
Opened Bluetooth properties and made the dongle discoverable.
On the Palm, started Bluetooth and made a new trusted connection to the PC.
On the Palm set Hotsync to use the newly created Bluetooth conection
On the PC opened HotSync Settings → Connections to use Bluetooth only
Start Hotsync from the Palm.
That worked!
Tried again, got the “can't connect being used by another program" error message on the Palm.
Looked in Devices and Printers, the yellow exclamtion mark was back. Experimented and found an answer that works reliably for me.
Now I have a routine:
After Windows start-up, when I want to run Hotsync, open Devices and Printers. Bluetooth has the exclamation mark.
* Open the Device Manager. Open the Bluetooth device. In the Driver tab, disable the driver, click OK. Go back in, enable the driver, click OK. Look again at the Devices and Printers window:
1. Exclamation mark gone. Switch on Palm, Palm appears in Devices screen, run Hotsync. Goto End
2. Exclamation mark there. Remove dongle, replace dongle
2a. Exclamation mark gone, goto 1
2b. Exclamation mark returns, goto * above
End - It worked, I'm happy.
Post relates to: Tungsten T3

Thanks for sharing your solution andygc!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Trouble hotsync palm m515 to windows vista

I think I have been to every single board to find a solution. I have a windows vista and my palm m515 wont hotsync. It said to download pd 6.2.2 and palmhotsyncsetup from pimlicosoftware which I did and it still won't sync!!!!!!!!!! Very, very upset someone please help.
Post relates to: Palm m515

Hope this helps.... Having the same problem with PD 6.xxx Using a Palm m515 with Vista Ultimate. Can connect but no data transfers. I tried to overwrite the newer palm desktop with an older version (know you're not supposed to do that, but???) Got an error message saying a newer version was installed, and it quit. Went to the control panel - add/remove software, and removed the newer palm desktop. Then I downloaded the older (ver 4.1xx) and installed it. Once it was up, the hotsync did NOT show a USB connect option, but apparently Vista and Palm don't really care, because it worked like a charm. Hit the hotsyn button on the PDA and off we went. Now I have to go to my wife's laptop (same OS and problem) and export a BUNCH of her stuff and do the same remove and install scenario. Her laptop, her data, my problem - by marital default.

Hotsync Palm w/ iPhone

Windows XP/Treo 650. Trying to sync calendar and contacts with iPhone. Changed the conduits to Outlook. Hand held device does not work thus can't sync with desktop. Need to sync desktop Palm to Outlook. Then iPhone will sync with Outlook. I think the problem is since the handheld is broken everything is trying to sync with it. Have everything set to "Do Nothing".
Thanks.
Post relates to: Treo 650 (Sprint)

There is a third party program called Pocket Copy for Chapura. It will copy all the data from the Palm desktop over to Outlook.
Post relates to: None

Mac hotsync - Palm V

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