Mac OS X 10.5: Can't Access Apple Menu or Dock
While I composing a message in Mail last night, I started having problems with data input. The cursor would would freeze or disappear from the window. I was unable to use the mouse to position the cursor in the window.
I attempted to click on the Apple menu to invoke "Force quit..." and discovered that I couldn't access anything in the menu bar nor would the Dock open when I moved the cursor to the left side of the screen.
I could use Ctrl-arrow to move between "Spaces". If I had an open application in a "Space", I could enter data but not access anything in the Apple menu bar. Command-Q would terminate each application.
I was able to send the message that I was composing using the Shift-Command-D sequence. I then exited from Mail using the Command-Q key sequence.
At this point the system was dead other than to use Ctrl-arrow to move between spaces. I had to hold the power button to restart the system.
Any thoughts on what the problem might be? How do I report this to Apple software support?
While I composing a message in Mail last night, I started having problems with data input. The cursor would would freeze or disappear from the window. I was unable to use the mouse to position the cursor in the window.
I attempted to click on the Apple menu to invoke "Force quit..." and discovered that I couldn't access anything in the menu bar nor would the Dock open when I moved the cursor to the left side of the screen.
I could use Ctrl-arrow to move between "Spaces". If I had an open application in a "Space", I could enter data but not access anything in the Apple menu bar. Command-Q would terminate each application.
I was able to send the message that I was composing using the Shift-Command-D sequence. I then exited from Mail using the Command-Q key sequence.
At this point the system was dead other than to use Ctrl-arrow to move between spaces. I had to hold the power button to restart the system.
Any thoughts on what the problem might be? How do I report this to Apple software support?
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