MacBook Pro on start up gets stuck on white apple screen?

My computer froze while I was playing music, I left it alone to recover, but it got hot and the screen went black. I turned it off and then on. However, when i turn it on, it only loads to the white apple page and will not let me sign in or anything. Any suggestions?

This Apple doc. will help guide you.
DALE

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Macbook pro wont start up and stuck on a restart screen, after mountain lion installtion failure

I tried installing Mountain Lion on my Macbook Pro and the installation failed because my "hardrive was damage and could not be repaired" it then told me to restart my computer and try again which i did. However i am unable to even get back to my desktop because the Macbook starts up and i get the grey Apple logo and then this screen appears:
Instructing me to restart my computer, it has been stuck on this cycle for a few days now and i have no idea how to fix it.
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StephBeard,
if you still have your MacBook Pro’s original box, it can be found on one of the stickers on the box. If you don’t still have its box, it can be determined from your MacBook Pro’s serial number. If its serial number has eleven characters, write down the last three characters; if it has twelve characters, write down the last four. If you don’t have its box, please include in your reply those last three or four characters of its serial number.

Macbook pro will not boot, gets stuck on great apple logo with spinning wheel.

I have a Macbook Pro A1287 13" Core2Duo Intel running Mavericks. This morning it would not boot and got stuck at the grey apple logo with the spinning wheel. I have tried:
1. Resetting PRAM
2. Resetting SMC
3. Starting in Safe Mode
4. Boting to recovery partition and verifiying and repairing both disc and permissions
Unfortunately none of these have worked.
I thought after reading other discussions that it may be the sign/start of hard drive failure and that the hard drive may be corrupt.
The strange thing is that I swapped the hard drive with another macbook pro that I use in work and it boots to the HD no problem, all my files and desktop are as expected.
So, I thought this must be a hardware issue, maybe something to do with the hard drive cable, the battery or worse the main board, but when I put my work macbook hard drive in my macbook it also boots. Other than swapping the machines, I'm not really sure what to do.
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I would have thought if it was a hard drive problem, the drive would not boot in any machine, and if it were a hardware problem then the machine would not boot with different drive in it.
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Thanks Linc for the swift answer. From what I have read on this discussion board and from other sources the model of Macbook I have does not have a logic-board battery, but may have a soldered on capacitor.
Also, would this not cause the other drive I tried in the laptop to fail to boot also, as I said in my original post, the machine works ok with a boot drive from my work macbook pro. Just trying to eliminate all possible causes before taking it in somewhere to be looked at by a technician.

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Macbook pro won't boot, stuck on white apple screen

Noticed today, that my macbook pro won't boot . It gets to the white apple screen with the spinner under the apple logo. It stays like this for a long time without doing anything except spinning.
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my macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

When I have turned on my MacBook Pro it just sits there at the intial apple screen and doesnt proceed to the screen where you can sign on

When I have turned on my MacBook Pro it just sits there at the intial apple screen and doesnt proceed to the screen where you can sign on - any ideas

when you restart the machine, make sure you uncheck the "reopen windows" check box, and see if that helps.

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MacBook Pro (late 2011) stuck at white Apple screen.

Hi all. My MacBook Pro 13 inch (late 2011) is giving me the same problem over and over again.
Few months ago, I had sent it to Apple for repair due to faulty HDD. Now the same problem happened again. The MacBook will stuck at the white Apple screen with the circle turning when attempting to switch on.
However, Apple had just replace a new HDD and why it's still happening again?
Can anybody here please assist to advice me what is making my Mac unable to start up, stuck at the white Apple screen, even after replacing a new HDD?
Thank you!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Macbook pro snow leopard early 2011 stuck on white screen

i have a macbook pro 13 inch that is stuck on the white/grey screen and instead of the apple logo there is a cancel (circle with bar through it) in place of it. any idea what's wrong with it and how to fix it?

Try these procedures:
http://support.apple.com/kb/TS2570
Ciao.

Why does my iPod keep crashing and get stuck on the apple screen?

My iPod has crashed and gotten stuck on the apple screen multiple times now, I think three or four times. I take really good care of it and charge it alot. It's a generation 5 32 gig, but I have no idea how to fix it! I really want to save my pictures and contacts and whatnot so it is really annoying when it happens!!! Any help would be considered! Thankyou for any input!

Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
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I was using my Mac Mini when my Mac wouldn't let me scrow down or up in Safari, when I tried to restart, the computer hasn't called, got stuck on the Apple screen, I tried to put it in the safe mode, didn't work, the same think happened, it got stuck on the Apple screen for hours

Start:
Mac OS X: Gray screen appears during startup

MacBook Pro not starting up, has faint lines across apple logo and runs hot

Hello, my MacBook Pro 2011 model is not working. I when trying to start it up it has faint horizontal lines, equally spaced, all across the screen. When the apple logo disappears the machine stops progressing any further, and starts running really hot. Yesterday I had to run the batter flat before I could get it to start properly and it ran all day fine. Today it logged in but then went haywire with split desktop and horizontal lines and crashed. Can't get it to restart.
i haven't a clue what's wrong, and I can't afford to replace it right now. Any ideas anyone?
blessings,
DAvid

david.moody wrote:
I Should also say that today numerous resets have not solved the problem.
Are you referring to SMC and PRAM resets?
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/ht1379
If not, try them:
Run an Apple Hardware Test. That may pick up a clue:
http://support.apple.com/kb/ht1509
Run the extended version. Note that an error free test is not 100% reliable.
Ciao.

MacBook Pro on start up gets stuck on white apple screen?

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