Macbook Pro randomly shutting itself off?
Hi, my MacBook Pro keeps on randomly shutting itself down along with my charger (as in the light wont show anymore when plugged in). And when it does suddenly shut down, I can't turn my laptop back on unless I do the following: first I detach my charger from my laptop. Second I wait awhile or close my laptop and open it up again then I am able to turn it back on. The next thing I do is if I want my charger to actually work again (its not charging even though I attach it back to my laptop that is turning on), I must first unplug my charger from its outlet and re-plug it in, and that's how it will once again charge my laptop. I have no idea why this keeps on occurring, and it has occurred more often today then it ever had, so much so that I am compelled to ask help from the apple community. Please help me and tell me what should I do. Thank you.
My new MacBook Pro is doing the same thing and I just bought it 11-22-11. I am new to mac, after years on a PC, and I have had mixed messages about whether to use the Mac plugged in once it is fully charged, or use it for hours on the batter and wait for it to run all the way down before charging. When I am fully charged and I am going to be at if for a long time, I find that the screen will go black like it has shut off, keyboard goes black to. Like the person before me asked, if I unplug the power cord from the Mac, the screen comes back. Hmmmm. Do I have a problem with the charger on my Mac? Thanks for helping this Newbee too!
Similar Messages
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My Macbook Pro keeps shutting itself off... Why?
I am not sure what happened to it because nothing out of the ordinary has happened.. Just one day it started turning on and off.. and then finally it was permanently off. I took it to a battery store to get a new battery and light icon turned on as if macbook was about to turn on, but screen was black. I looked up online and i found a place that said to take battery out and with batter out hold power button down for 5 seconds. I did this and walah, laptop turned on for me like nothing had happened. I thought that I had solved my problem, but I was wrong. Earlier today, laptop shut down again and I once again had to take battery out and hold power button down.
Does anyone know why my MacBook is doing this? Is there something specific that I need to take it in for? It's so frustrating!nativenoodle32 wrote:
Is there something specific that I need to take it in for?
Yes. So a diagnosis can be performed so 1) you know exactly what is wrong with it instead of throwing parts at it and trying things that only solve the issue temporarily and 2) so you can get an estimate and get it fixed. -
My Macbook pro randomly shut off. When i hit the power button, i can hear it start up, but after a click sound, it stops booting up. help?
Hi..
Try Resetting the System Management Controller (SMC)
If that doesn't help, try Troubleshooting MagSafe adapters
When you post, please tell us which Mac OS X you have installed. Thanks -
MBP Randomly Shutting Itself Off
Hey guys, I wanted to see if the community may be able to help me fix a problem my computer developed last week. At some point last week, I was lying in bed using my MBP when I accidentally knocked the backside against my knee. The computer then immediately went back, and wouldn't turn back on for a while. When it did turn back on, the fans were running in overdrive, but nothing happened on the screen. Realizing what had happened, I reset the SMC, and the computer turned back on and seemed to be working fine. Since then however, my computer has randomly shut itself off a number of times, seemingly for no reason. In addition, it will sometimes not recognize that the charger is plugged in at all. And after it does shut off randomly, booting up takes a very long time. Additionally, sometimes when closed and gone to sleep, waking it from sleep seems to initiate a system restore from last state, but then freezes halfway through the restore, and I'm forced to force shutdown, and restart. Is my laptop on its last legs? Or is my battery about to go, or what's the deal?
I own a 15" Mid 2010 MBP, 2.53 GHz Intel i5, 4GB memory, running Lion 10.7.5
Any help would be greatly appreciated! Thanks!My new MacBook Pro is doing the same thing and I just bought it 11-22-11. I am new to mac, after years on a PC, and I have had mixed messages about whether to use the Mac plugged in once it is fully charged, or use it for hours on the batter and wait for it to run all the way down before charging. When I am fully charged and I am going to be at if for a long time, I find that the screen will go black like it has shut off, keyboard goes black to. Like the person before me asked, if I unplug the power cord from the Mac, the screen comes back. Hmmmm. Do I have a problem with the charger on my Mac? Thanks for helping this Newbee too!
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My macbook pro randomly boot itself, I reinstall osx but it still, My macbook pro randomly boot itself, I reinstall osx but it still
this is error message after boot up
Anonymous UUID: 70FAC283-90BE-D245-EEE6-7A72809770B8
Sun May 11 15:38:58 2014
panic(cpu 0 caller 0xffffff7f8d794fb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fd70f000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80fbae3140 : 0xffffff800b422fa9
0xffffff80fbae31c0 : 0xffffff7f8d794fb0
0xffffff80fbae3290 : 0xffffff7f8be21eab
0xffffff80fbae3350 : 0xffffff7f8beeb49a
0xffffff80fbae3390 : 0xffffff7f8beeb50a
0xffffff80fbae3400 : 0xffffff7f8c16a056
0xffffff80fbae3530 : 0xffffff7f8bf0eb39
0xffffff80fbae3550 : 0xffffff7f8be288fd
0xffffff80fbae3600 : 0xffffff7f8be26408
0xffffff80fbae3800 : 0xffffff7f8be27386
0xffffff80fbae38e0 : 0xffffff7f8cdbd9c2
0xffffff80fbae3920 : 0xffffff7f8cdcd37f
0xffffff80fbae3940 : 0xffffff7f8cdfb33b
0xffffff80fbae3980 : 0xffffff7f8cdfb39b
0xffffff80fbae39c0 : 0xffffff7f8cdd2e15
0xffffff80fbae3a10 : 0xffffff7f8cd9eb5e
0xffffff80fbae3aa0 : 0xffffff7f8cd9aae7
0xffffff80fbae3ad0 : 0xffffff7f8cd98636
0xffffff80fbae3b00 : 0xffffff800b8cbe43
0xffffff80fbae3b90 : 0xffffff800b8cdd3f
0xffffff80fbae3bf0 : 0xffffff800b8cb85f
0xffffff80fbae3d40 : 0xffffff800b4b65a8
0xffffff80fbae3e50 : 0xffffff800b426bf1
0xffffff80fbae3e80 : 0xffffff800b4139f5
0xffffff80fbae3ef0 : 0xffffff800b41e043
0xffffff80fbae3f70 : 0xffffff800b4c97bd
0xffffff80fbae3fb0 : 0xffffff800b4f3b96
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f8d787000->0xffffff7f8d799fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f8d77f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bd27000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8d782000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000->0xffffff7f8c03afff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8bdc2000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 cd7d000->0xffffff7f8ce47fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8bdc2000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8c045000->0xffffff7f8c2eefff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x000000000b200000
Kernel text base: 0xffffff800b400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 2370595112951
last loaded kext at 246284976606: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d897000, size 65536)
last unloaded kext at 392571108038: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d897000, size 57344)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.GeForceTesla 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: KINGSTON SV300S37A120G, 120.03 GB
Serial ATA Device: ST9320325ASG, 320.07 GB
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Same issue here > Macbook Pro Shuts Down Because of A...: Apple Support Communities
Take your Mac to an Apple Store or Apple certified provider.
Locations listed here. -
Macbook Pro random shut down whilst using battery
My Macbook Pro randomly shuts down whilst using battery power even though their is plenty of charge in the battery.
Any ideas??does it do it when plugged in?
Also it sounds that there's a power failure and causing it to shutdown, I would get it serviced asap, the battery connector might be faulty. -
I have an Iphone 4 that will randomly shut itself off and then not come back on unless I preform a hard reset. Also, it sometimes freezes up and needs to be reset in order for the device to begin working properly. I have tried to back up and restore using itunes on my computer but I still have the issue. Can someone shed some light on this issue for me and let me know how to correct it? Thank you. Randy.
Try to set it up as new device, this time without using the latest backup. If this does not work, contact Apple to get it checked.
Apple - Support - Service Answer Center -
My 1-year old MacBook Pro Retina shuts itself without giving a warning when the battery is at 5-15% of capacity. Idk what to do about it.
KarnPS,
start recharging your battery when it gets down to 20% — you’ll shorten your battery’s lifespan by running on battery power beyond that. -
Macbook pro random shut off help
I have a early 2011 macbook pro
its been having random shut off problems
i've tried reinstalling os, updating, resetting smc/pram/nvram
macbook will randomly shut off, sometimes few minutes into turning it on or hour or 2 of using it, its random
it'll shut off with the charger connected as well
it'll also shut off when using the battery, even when its around 90% charged.
Once it shuts off the battery indicator will show nothing but once pluged in to the charger and reboot, the indicator will show plenty of charge
is there something wrong with the battery or connection?
here is my battery log
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 4157
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4393
Health Information:
Cycle Count: 483
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1047
Voltage (mV): 12127
any advice would be greatly appreciated
thankswhat is your Full Charge Capacity? you can find it right by the cycle count, whats the status or condition of the battery?
Does it shut all the way off or is it not waking from sleep???
Try an SMC reset http://support.apple.com/kb/ht3964
run the apple hardware test from the applications install DVD -
New mac pro is shutting itself off
Newly installed Mac Pro running 10.9 is shutting itself off. how do I prevent this?
Launch the Console.app in /Applications/Utilities/, select the system.log, and see if there's anything in it that could be calling for the shutdown.
-
My 13inch MacBook Pro randomly shut off and won't turn on
My 13 inch MacBook Pro will not turn on at all. It randomly shut off while I was using it and now it won't come back on. The light on the charger is faintly blinking... But it is no longer charging. I tried a different outlet, and a different MacBook charger... Nothing. The screen is completely black and none of buttons or keys are responsive. I'm not sure if this has anything to do with it, but it seems that it shut off not even one second after I connected my iPhone to it via USB. I guess I should include that this was the first time my iPhone was connected to my MacBook since upgrading to ios 6.0. Any help or suggestions would be greatly appreciated. Thank you..
jc1122,
by “boot” I mean “use as the disk from which OS X will be run”. At the moment, all that is known is that your computer won’t start from its internal hard disk; my suggestion is to see whether it is able to start from your grey Mac OS X Install DVD, which is bootable (i.e. able to be used a disk from which OS X can be run). -
MacBook Pro randomly shuts off and restarts a few seconds later
I brought my computer to the Apple store a couple months ago because the USB port was broken and my computer would randomly shut off. Long story short, they fixed the USB port, deleted all my files, and reinstalled Leopard. The random shut off problem still persists. I have a feeling it has something to do with the graphics card as it seems to happen more frequently when I'm using graphics intensive applications (photoshop, illustrator, autocad through vmware fusion, watching videos on a second screen, etc).
Has anyone had a similar problem? Should I just bring it to the Genius Bar again?I know this is a really old thread, and everyone's probably already bought new computers now. However, I'm still using my 2010 MacBook Pro and have been experiencing this very frustrating issue. However, I think I just found a way to open a finder window that prevents the shut down. In Finder>Preferences>General, under "New Finder windows show", I had "All my files" selected (BAD?), which probably was the cause, because setting that to "Desktop" instead has prevented shut downs, for now. Just thought I should share this tip, in case anyone else suffers from this annoying issue. If anyone has a better tip or a real fix, please post a reply! There are still people, like myself, working on these older machines who would appreciate the info. THANKS!
-
Macbook pro randomly shutting off
Any suggestions why my laptop would randomly shut off? It's been happening for weeks. Have a fan under it and genius bar tested for hardware issue and said it's not hardware. any ideas?
lfbtennis,
since you have a 15-inch Mid 2010 MacBook Pro with OS X 10.7.5 installed, you have Recovery mode available to you. Hold down a Command key and the R key as you restart to boot into Recovery mode. Eventually a Mac OS X Utilities menu will appear. Select Disk Utility from that menu. On the left-hand side of the Disk Utility window, select the icon that corresponds to your boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that it found errors, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to reboot into normal mode. Try using it as you normally would, and see if the random shutdowns still occur. -
Macbook Pro randomly shuts off
I have owned my Macbook Pro for about 14 months and haven't had a problem with it until a few months ago... it started to randomly shut off (as if it was going to sleep) and then come back on to wherever I was on my screen. Now it completely shuts off for a good 5-10 minutes and if I leave it (without pressing the power button) it will finally turn back on. One night I was working on my computer it shut off a good 5 or 6 times within a few minutes! It happens when the computer is plugged into the power adapter and when it's strictly running on the battery.
Has anyone dealt with this before? I called the Apple support line when it first started happening but I was past the 90 days support and the guy didn't help me with it unless I purchased the Apple Protection Plan. Unfortunately I didn't have enough money to get the Protection Plan in time before the deadline went by.
HELP!Welcome to Apple Discussions
Reset the SMC (System Management Controller) and re-calibrate the Battery then see how it behaves. -
My 2010 15 in. 2.66 Ghz i7 dual core macbook pro randomly shuts off and reboots
I am a student at a college, and I recently bought a used MacBook Pro from the computer store which is part of a 4 year turnaround program when Faculty get new machines. It is a 2010 15 in. 2.66 GHz i7 dual core MacBook Pro, and I have had it for almost 1 week. After I got it, I installed Office 365 and Microsoft Document Connection. Almost immediately after doing this, and when I opened a Office application, it shut down. So I thought that installing Office 365 was somehow causing the computer to shut down. But over the past week, I've had maybe 3 more random shut downs including when all Office applications were quit and thus inactive. They were pretty rare, so I actually thought it wasn't such a problem because they didn't interrupt my work too badly. The screen suddenly goes black with no warning, and then immediately without me doing anything the computer reboots to grey screen, apple logo with languages / licensing stuff, tells me I shut down my computer due to a problem do I want to return to the screen I was on with all my stuff on it?, I say yes and it quickly goes to the desktop with everything I was working on pulled up.
So I didn't mind too much until last night, when it shut down twice within rapid succession of one another. Shut down, reboot, within seconds of me clicking on mail or whatever, boom, shuts down, reboots again. That was annoying. Then this morning, I wake up, open my computer to do work, BOOM shut down 1, open again, try to work, this time I'm using Safari when boom shuts down again time #2 within 1 minute of last shut down, then BOOM shuts down A THIRD TIME this time within 5 minutes of the last shut down. But still 3 SHUT DOWN/ REBOOTS in 10 minutes. Needless to say this is extremely annoying. Also, these last three times it has been on Battery power, but last night it was plugged in, so I don't think it's a battery issue. Also, my computer was fully charged (or almost) this morning, so it's not like it's on really low battery or anything like that.
I checked this thread: https://discussions.apple.com/thread/5044196?start=30&tstart=0, and it seems like I may be having kernel panics due to a defective NVIDIA graphics card. How do I tell what is causing these shut down cycles? How do I get it fixed? Also, needless to say, this MacBook is 4 years old, and I am not the original owner / purchaser, so I'm sure it's out of warranty. Does anyone know how much this will cost me at the Apple Store?ggp057,
it could be due to the NVIDIA GPU defect in the 15-inch Mid 2010 models. It might also be due to faulty RAM. Do you know whether it has its factory-installed RAM, or if the RAM had been replaced? The GPU defect can be confirmed by making an appointment at your nearest Apple store to have them run their Video System Test on your MacBook Pro. Yes, it’s long out of warranty; the diagnostic test should be gratis, but if the defect is present, it typically costs a few hundred dollars to remedy (it involves a logic board replacement).
Did you also receive the two grey installation DVDs which originally came in the box with your MacBook Pro? Among other things, it has your model’s Apple Hardware Test. If you didn’t receive them, and the computer store is unable to provide them to you, then you can purchase a replacement pair from Apple. The Apple Hardware Test includes a RAM test, although it isn’t able to detect all possible RAM problems.
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