MacBook Swollen Battery

Hi guys,
I'm from the Philippines. I have a 3.1 Macbook. My concern is about the battery. I already replaced the original battery with an authentic battery from an Apple store due to swelling problem of the battery and it affected my mouse click pad. The new battery that I have is 19 months old and swelling was observed again. This is not covered by the warranty anymore. I think I just have to report this battery problem must be addressed. I have other HP and toshiba laptops and did not experience battery problems other than its diminishing charge capacity. If this is the case always that I have to change my battery pack every a year, practically, it is better to consider other brand of laptops like toshiba. Also, do you have any idea if I can request for a replace of my battery pack? I still have the swollen original battery pack and the 19 months old battery pack. Hope you can look into my concern immediately. Thank you.

If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

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    So anyway I've made an appointment with the Genius Bar at the apple store on Wednesday , I have 7 months full warranty left , do you think they'll check it and change the battery or what
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    An appointment at the genius Bar at an Apple store for an evaluation is free, in warranty or out.
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  • "swollen battery" cause track pad problem?

    I got my 17" MBP in June 06. All was fine until recently when I started experiencing the battery problems listed so many times here. Random shut downs, random battery readings, and finally, a bulging battery. Swollen out of the compartment. First call to Apple resulted in my being told their was "no documentation for this problem, first I am hearing of this".....I needed to "see a genius". Lo and behold, the discussions, where I found loads of documentation, as well as other websites. Called Apple back, and am being sent a new battery....HOWEVER....I inquired as to my track pad clicker not working properly, which started the same time as the battery problems..asked if this could be due to the "swollen battery" since it sits on the flip side of the track pad....again, I was told of "no complaints about that"........now again, I have found similar complaints in the discussions, but only a few. Is anyone else having this problem???? Please tell of any track pad click problems.
    I don't think this has anything to do with the update to OSX 10.4.9....I think it has to do with the age of the battery.....most problems seem to be happening around the same age frame of battery.
    I am new to discussion posting....please have patience if done incorrectly.

    I was very glad to read this topic. I also am having trouble with my click pad on a 17" MBP bought in July 06 and am needing to replace a really swollen battery. I was planning on taking my computer to the nearest Apple store today but it is quite a distance. I hadn't thought about calling -- your post saved me a long drive:) I was wondering if I precipitated the battery problem because I tend to always have my computer plugged in. Just read that that's not the best thing for the battery.
    MacBook Pro 17"   Mac OS X (10.4.9)  

  • Swollen battery is normal?

    Greeting all!
    Recently I found the battery of my Macbook Pro is swollen so I called Apple technical service to seek for assistance, the technician told me this is normal as the battery have been used for two years so it is normal for it to be swollen.
    I just wondering if this is true? According to my own knowledge a swollen battery is abnormal especially it swollen to being a size that affect the use of track pad as well as changing the shape of the battery cover.
    Indeed I purchased a new battery to replace it, however I still wants to found out the truth.
    Thanks all!

    iVmichael wrote:
     It might be common, but it's not 'normal' for a battery to do that. If it swells and damages other components then it's a serious fault with the item ...
    Unfortunately, it is normal for lithium chemistry batteries to swell up under certain circumstances that are all too often encountered in normal use. In particular, charging the battery fully while it is hot (like when a laptop is being used) will over time cause it to swell. The same thing can happen if a nearly fully charged battery is left in a hot environment like a car in summer. (See for example this article for a simplified explanation.)
    Part of the problem is there is a "sweet spot" temperature range for charging these batteries -- too low a temperature & they won't charge fully; too high, & they will swell. Typically, the range is only ten or twenty degrees, & the optimum charge rate varies a lot over this range, making it nearly impossible to design a charging system that perfectly optimizes battery service life, charging times, & charge levels for every user environment or workflow.
    Apple seems to have opted for a bit less service life to minimize the charging time & maximize the average run time between charges, which (all things considered) is probably a pretty reasonable tradeoff.
    BTW, if you think I'm just apologizing for Apple, you should know that I found out this stuff the hard way, only after the battery in my 2008 MacBook (which I don't use much) had swollen up enough to interfere with the trackpad's operation & I too had to pay for a new battery. I now know that if I'm not going to use the MacBook for a few days or more, I need to store it with a battery charge of around 50% to optimize its service life, & to be careful about charging it when its hot. Even so, the new battery probably will start to swell after three or four years, no matter how careful I am.

  • Swollen battery not being replaced by Apple

    I have macbook with swollen battery, quite dangerous since the casing of the battery is coming down, so when I keep it on my lap, it is not flat anymore. Battery is woking, and I have taken great care over the years to keep the battery charged/discharged cycle going.
    I spoke to Apple support and they said they need to get it checked with service center and they will replace it. I went to service center, and the service personnel said I need to have Apple talk to them directly!!! So, I could not get anything done at the service center.
    I then spoke to Apple support again on phone and now they say, since the computer is outside 3-year window, we understand that it is dangerous, but we like you to pay for the battery replacement!! I have to pay for the replacement of battery that is functional!! I certainly do not want to pay for battery because I have a working battery, but Apple refuses to replace it even though it is dangerous to use!!!
    I am quite certain this is wrong from Apple, please advise what should be done.
    Thanks.

    Yeah the batteries being swollen aren't good at all....but you will have to pay for something like that for any company really. It's not under warrenty so yes u will have to pay for service charge. It's either that or get a new laptop.
    The battery isn't "unsafe" if it's swollen. It swells to reduce built-up pressure, which yes bends the case. But you have to understand that companies don't give out free things for repairs all the time. It's like me going to ford with my '06 focus and saying my gasket went...replace it for free pls...but they will laugh because i'm out of warrenty.
    On the other hand I hope you get something resolved.

  • Swollen battery in Applecare that Apple won't replace

    I've got a Macbook Unibody which is still covered under AppleCare, and I discovered that the battery has swollen and became slightly bigger, enough for the battery cover not to close properly. The battery has only 200 cycles and is still on 84% capacity, and I have AppleCare until November 2011, so I thought it was a battery defect and took it to my local Apple reseller. (no Apple stores here yet )
    So, after two days I was told that they had checked my Macbook and found the cause for the battery to swell up: there was a lot of dust on what seems the output of the processor disippator (a place I wouldn't be able to reach myself to clean, as I would have to disassemble it), and that dust caused the processor to become hotter (even though I hadn't noticed it) and that too much heat caused the battery to swell up.
    But the funny thing is: Apple won't authorize the battery replacement, because they say it is not a battery defect, as it was caused by the processor heating because of the dust that got there by "normal usage" and I couldn't clean by myself. They told me I should have got there by the time I noticed my laptop becoming hotter than before so they could have cleaned it, but now it was just too late.
    So I was left with the laptop and the swollen battery again, after I refused for them to charge me for the battery a little bit more than the price that I could get it from the Apple Store.
    Does anyone have any experience with swollen after normal usage batteries? Will the battery swell up more if I keep using it? Is there any way I can try to convince Apple to give me a new battery? (after all, batteries aren't supposed to swell up, aren't they?)

    The problem here is that you are relying on a third party's service. Swollen batteries are not all that uncommon. While people sometimes have difficulty getting a replacement if their warranty has expired or if their battery has gone beyond it's standard cycle count, in your case neither applies. In almost every case that this has happened where the cycle count was low and the machine still under warranty, Apple has replaced these batteries. You may not have a local Apple store, but you should give Apple a call:
    http://www.apple.com/support/contact/phone_contacts.html
    Explain your situation to them as well as the unhelpful support from your local reseller. Typically, they can mail you a new battery.

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