Mail follow ups

I was an Exchange user. I am switching to mac. In Exchange they have a great tool that any mail message sent by me or by others I can flag and add date for follow up so it adds to the tasks list and jumps at the right date as a reminder. Anything like it in Mac ?

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HT201303 How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Track Original Document through Follow Ups

Hi, everyone, I´m working with follow ups and I have a doubt about the follow up process. I have a process flow where i have one original order with one follow up document, this follow up document may have his follow up document too, the thing is that I need to save in the third follow up document the orginal document id that iniciate the process flow, I´m thinking in the CRM_COPY_BADI to track this, any suggestion about this solution will be appreciated,
Edited by: Isaac Mena on Sep 15, 2011 9:32 PM

Hi, thanks for your reply, I already test a local report with a loop and a CRM_ORER_READ logic, I´ll see if the ORDER_FLOW FM, will help me to clean up my code. Thanks a lot, then I decide to set in the CRM_ORDER_SAVE badi and make sure every new document will have this reference.

Problems with Mail following update to Leopard

Hi... hope someone can help with this?
I've recently updated my system to 10.5.4. Since doing so, Mail isn't displaying any messages in the folders, won't send or receive, and has to be force quit.
The mail folder in the user library contains all the messages, but mail is not seeing them.
I have run a system update to no avail, and also run the 'auto update' on the mail database that appears the first time you launch Mail after the system update.
Help!

Welcome to the Discussion, also.
The problem you are having following the upgrade to Leopard (10.5.6?) from Tiger (10.4.11?), has been covered by the support document at the link below:
http://support.apple.com/kb/TS2537
If you also find any files named to include MessageSorting (which would mean you once have upgraded from a version of OSX earlier than 10.4), remove those, also, but never restore those.
To find the correct location for the Mail folder, open a Finder window, click on the icon of a house in the Sidebar (this is known often as "Home"), click on Library in that Home user directory, and then to open the Mail folder found there.
Ernie

Mail pop-ups concern

I am just now noticing pop-ups that say things like "sending message 24 of 24." Since I am only sending one email at a time, I'm a little worried that the message appears to say multiple emails are being sent. (I have Sophos Anti-Virus installed) Should I be concerned?

It seems to be a Mavericks Mail bug which also usually affects the messages received number. The only way I have seen in the discussions here to stop this is to quit Mail and reopen it.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail/Provide Mail Feedback

Failed engineer appointment and no follow-ups

Hello,
I ordered Infinity 2 on 26th of June and was given an appointment date of 10th July.
Hub arrived fine 2 days prior, but on the appointment date no one turned up, nor did I receive any phonecalls or texts from Openreach to explain. Called Order Management and the agent advised that he couldn't get an answer from anyone as to why my appointment had been ignore, and so he raised a complaint for me.
Received a call on Monday the 14th as promised, and was advised that the appointment had not gone ahead due to an issue with the DSLAM - this issue was to be resolved by the end of the next day (ie 15th) and I would receive a call on the 16th. No one called me today to follow up on this and I didn't get any texts, emails or voicemails.
I currently have no idea what is happening with the order. I also have 1 day of lost pay for the 10th, and 7 days (and counting) loss of service.
Firstly, shouldn't an issue with a DSLAM have been rectified quite quickly, considering that this would surely affect every FTTC customer connected to that cabinet?
Secondly, is there any way that I can get BT to escalate this with Openreach, or at least find out what is happening and any estimated ETAs?
Any advice would be appreciated. Thanks!

Hi keys767,
Welcome to the forum and thanks for posting. I'm really sorry about the delay in getting your BT Infinity installed. Please use the 'contact the mods' link in my forum profile to send in your order details and we'll chase this up with Openreach. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Activities - Follow ups

Hello,
When I create an activity from a Sales Opportunity it updates the Source Object Type on the Linked Doc tab. This then displays on Related Activities.
If I follow up this activity, the follow up is no longer associated with he Source Object and will not disploay on related activities.
Any ideas?
thanks very much
Naomi

Hi,
Please check and confirm whether the issue is similar to one in the Note No. : 1315330.
If not, kindly update the steps you are following so that we can check and test the same in the Demo.
Kind Regards,
Jitin
SAP Business One Forum Team

Probs with E-mail following 2.02 update

Cant seem to get e-mail, endless #checking for mail" circle.......Anyone having similar problems??

some times happened to me...I had to restart the touch with sleep button

- Mail error pop ups -

I keep getting Mail pop ups saying my POP server incoming rejected password. Please re-enter password or cancel.
I have several Mail accounts, and these messages will pop up on any one of them from time to time. Been happening quite frequently of late. I quit Mail & re-open, sometimes I have to do it twice, usually corrects the problem.
What's going on here? Is there a malware looking for this info? If my server was causing this, why does it correct itself after quit/re-open?
Thanks!

I've been getting something like this also - Sophos in fact detected and removed some sort of malware (I deleted it from quarantine so don't remember what it identified), but I'm still getting the pop up when using Apple mail. Doesn't happen when using Gmail.

Does Verizon ever actually follow up on what they say they're going to do?

Verizon's customer service has been an absolute nightmare to deal with, and if my wife weren't on a family plan through them with me I would drop them in a HEARTBEAT.
I've been told ~5 times they'd call me back to follow up on issues or e-mail me with follow-ups and they've never done that once. This includes supervisors as well as other employees. I cancelled my upgrade order through them after they never sent the phone and when they did, stopped my order and had it reshipped back to them, and they said once the return is processed my upgrade date and charges would be returned to their original state.
I called two days ago because my upgrade date still shows next year even though I never got a new phone, and I was promised that it would be changed to it's original date that day, but it still hasn't been updated.
So, has anyone had a Verizon rep actually follow up and do something they say they're going to do? Or do they just lie and tell you that to make you feel better?

Content has been edited for private/personal and sensitive information.
no they don't:
July 10, 2013
Corporate Office/ Verizon Wireless
Attention: Executive Relations
To Whom It May Concern:
Please don’t let this fall on deaf ears. I have been a long time customer of Verizon wireless for several years (well over 10 years.) My husband is terminally ill. He was diagnosed with ALS/Lou Gehrig’s disease. A fatal, progressive, neurodegenerative disease for which there is no cure. There are no tests for ALS, no treatment and no cure. It's a torturous way to die as the brain loses all contact with the muscle system.
The reason I am telling you this is because you need to be aware of the insensitive, unprofessional customer service staff that I had to deal with for several hours today.
I use to hear so many complaints about other cell phone services, from coworkers, friends, and family. I often recommended they switch to Verizon. Until Now.
Today things changed dramatically. July 5th, Verizon Wireless turned off my phone service. I entered into a payment arrangement plan on 6-22-2013 with your financial services Department and CFS Retention Team. I’ve provided you with a copy of the agreement.
NOTE: $250.00 was due July 1, 2013
NOTE: I paid $250.00 on time, online on 7-1-13
NOTE: Verizon’s Customer service and automated text verified payment was received.
Per my agreement I am to make 5 monthly payments of 74.00 in addition to my regular monthly bill.
On July 4, 2013 I received an automated text message indicating my service would be suspended due to the balance owed on my account. I tried several times to contact a live person at Verizon, (I assume people were working regardless of it being a holiday) Perhaps no one was working. Or no one cared to take calls. I tried two different phone numbers and could not get my call routed to a live body, instead I just kept getting the automated system requiring payment, and no matter how long I continued to hold on the line or how many times I pressed “0” for an operator. I got nowhere.
On July 5th, from 10:00am until well after 2:00pm I was on the phone with your customer service representatives. I was told until I paid the past due amount of 83.05 that nothing could or would be done to reinstate my service and I would be charged $15.00 reconnection fee for each line. Well, needless to say, I paid the 83.05 over the phone, through your automated system. A payment I did not owe! I was given no other options no matter how many times I asked to be transferred to Financial Services and the Retention Team.
Now please keep this is mind, I am the full time caregiver to my spouse (who is bedbound, paralyzed, unable to speak, eat, drink and requires a PEG tube and a bladder catheter) so I was trying my hardest to provide my husband with the care he needed and deserved and dealing with your ridiculous customer service departments games. I spoke to eight different representatives. I kept being told there was a high call volume…I suppose that would be from other customers too who experienced billing issues…it certainly wouldn’t surprise me. I was hung up on; calls were dropped during the transfer or disconnected multiple times when I requested to be transferred to the retention team. I spoke with, Shetailia, Melissa, André, Debbie, Constance, Kelsey, Hope, Kayla and finally a supervisor/mgr. by the name of Greg at ext. 2072154. I explained my predicament. That it wasn’t my fault that my service was shut off. That the fault was with Verizon. All I wanted was a refund, a reversal of the 83.05 payment, for it to be cancelled, stopped etc. I was told this couldn’t be done. I was told I had to call my bank for them to stop the transaction. Guess what..I called my bank..and guess what they said…Verizon had to stop the transaction as they were the ones who processed it. I’m told there is a payment dispute in place for review. I, however, have no confirmation that this is true, I’ve yet to see anything documented from Verizon to that effect. I was told someone by the name of “Liz” from upper management would be in contact with me regarding this issue…and that I would hear from her within 24-48 hours…well here we are several days later (July 10th now) and no one by the name of “Liz” or any other manager followed up. I asked for a last name of “Liz” and was told that information could not be released, I asked for a direct line to reach her at or an email, I was told the lines and email are for internal purposes only. I’ve worked in customer service for over 20 years. I know that is a crock of ****.
All I wanted was the 83.05 reversed and returned to my bank account. No one would or could help. Again, working in customer service I know this is not true, I have processed many credit card/debit card/ electronic check payments for customers and had the ability to reverse the transaction. The retention team verified I followed through with what the payment plan agreement was and yet no one knew why the “system” generated a past due/shut off text. No one could offer any explanation of why the service was interrupted. I’m told the 15.00 per line reconnection fee has been waived, again I have nothing documented to prove that either. It’s amazing to me, in this day and age; with all the advanced technology out there that no one would fix this.
I didn’t owe 83.05. I did my part. I held up my end of the agreement, your company did not. And No one has bothered to right this wrong. Now, not only was the 83.05 taken from my checking account, I also incurred additional bank fees because I went into a negative status…a status that would not have occurred if your departments had done their job.
Whom do I have to contact to get something done about this? What your company did is wrong. They should and must fix it. I have already filed a complaint with the FCC, BBB and the Florida Public Service Commission. You gave me no other choice but to proceed this way. Do you have any idea of the added stress you placed on me that day, on my family who by the way, didn’t get to each much because that 83.00 would have gone for groceries.
I feel very strongly that your company owes me more than the 83.05 taken from my bank account. I have a strong conviction about businesses needing to do the right thing. You see, that’s the kind of person I am, I have integrity and I would never have left a customer to fend for themselves. I would have pursued every department, every manager and I would have followed up with that customer until the problem was resolved. At this point, there is only one thing that will keep me with Verizon…credit my account for one month’s service. That is the least you can do. And I’m not talking about the 74.00 payments.
Sincerely Disgusted,
Sandy M
There is one more vital piece of information you should have on hand. None of your employees know what number to give to a customer so they can reach the retention department directly. Here is the list of numbers I was given…and guess what…even one of the numbers is a non working number…really? A nonworking number for a phone company?!
1-866-451-1237
1-866-266-1445
1-800-288-8496
1-800-528-7594
1-800-922-0204
1-800-281-8584
1-877-214-4572
Message was edited by: Admin Moderator

Web host recommendations (that works with Mac IMAP Mail)

hi all.
i did a lot of research and moved my sites to a HostGator and after going through all this effort i have been finding my sites are being shut down due to an issue where my IMAP email is pinging their servers and when they see 25 pings (or whatever) they shut down my site.
i have been through an excructiating two months of unchecking IDLE settings, unchecking Push and being told to move to POP (not an option for obvious reasons) and/or alternatively being told it is Mac Mail's fault. i have also been told not to check my email. in order to get a plan where checking my email on HostGator does not result in the shutting down of my website i am being told i have to sign up for a plan that is two and a half times more expensive per month than my previous plan.
i am at the point where it appears the easiest solution may be to get rid of my laptop or my iphone.
anyone have a good recommendation on a new host provider so i can get free of these guys?
TIA

hi scott. thanks a lot for the post here. /so/ glad to hear from someone that is also having this issue.
i was not aware that postbox was still alive. i purchased this software and found that there were functionalities that had controls in the UI which were not operable and that some of the tools were very buggy. then they closed the forums so you could not talk to other users and then eventually they stopped providing me support. in any event, i have been thinking about installing and going back to Thunderbird so do you mind if i ask you some follow ups here?
i have about ten email addresses which sort of complicates things i think as it is uber helpful to know where i am getting an email to. i mean, one of my email addresses is "[email protected]" (super important to me) while others are to other addresses. also, i have two domains so if i just send everything to one address this is a bit confusing.
/anyway/ i /tried/ setting an "[email protected]" and set up forwarding in the CPanel to this "all@" address. then i simply put this one "all@" domain in my email client. for some reason i think this created duplicates in some cases. do you happen to know if FORWARDING as you describe means it will show up in BOTH the forwarded email address and in the ORIGINAL account? i mean, presumably the fact that you have the GMAIL account on your iphone means that this email gets forwarded to this GMAIL address (in my case /all/ my email addresses could get forwarded to this GMail address) but it ALSO shows up in your email client when you enter your email addresses INDIVIDUALLY?
do you know what i mean? i mean it sounds like you are suggesting (again really helpful) that i get my email in bulk on my iphone with all of them forwarded to this GMail address but if i ditch Mail and set up a client that presumably limits processes that i can get the mail individually on my laptop and on my desktop, yes?

Mail Rules Are Not Being Saved After Mail Is Close & Opended

I am using Mail 3.6 with 10.5.8 on a Macbook Pro. I have set up mail rules so that an email from a specific person's email address goes to two places: 1) Move to a folder on .Mac & 2) the Inbox on the Mail app. Upon first setting this up it works. BUT when closing and opening the program or waking up the computer from a sleep status the rule disappears and the Rule Preference window shows that email message is now going only to the .Mac folder & none to the Inbox!
I spent a lot of time with Tech Support via telephone and even ended up reinstalling (A&I) OS 10.5 (plus updates); this was done on the tech's theory that Mail was corrupt on the root level. HOWEVER, that was not the solution as the problem still exists with the reinstalled OS.
Can someone from Apple's tech support who has knowledge of this issue please help?
Thanks,
Bob

Since replies to questions and comments in these Discussions
is mostly from users who are registered to post & reply here,
you may find better result in a call into AppleCare support and
if there is an incident or case number involved in the issue you
have experienced with corrective actions taken so far in your
communications with Tech Support(?) by phone, be certain a
reference is made to that conversation, for proper follow-ups.
+{You could refer someone you talk to there, to your post in here.}+
There may be some other issue, perhaps relating to hardware
or something else, that may bear looking into. Have you seen
a result of the system log files and reports, such as Console
generates from the computer in action? There may be a clue
in those almost cryptic reports. Also, you have a hardware test
on bootable partition in the original system install disc; that's a
specific test version for your computer, an Apple Hardware Test.
Boot instructions are on the disc's label. Run it in a repeat-loop.
Is there any third-party software installed later on, which could
result in complications or conflicts with the Mac's Mail app?
The problem, if not software, could be hardware. Or a logic error.
If you have AppleCare coverage in effect on the computer, that
is the call to make; and keep track of your incident/case number.
Good luck & happy computing!

IMac preferences are not being saved, also in Mail.

I had to restore some files from my time capsule that I mistakenly delete. The files were restored but after the restore My desktop changed. Many of my dock icons were gone, and several applications were not working. It looked like some of the applications went back to earlier versions, including Safari, Firefox, and Mail. My mobile me account is also inactive. My Quicken data was also lost. I tried to restore my Quicken file from time machine, but there was no data. I had a backup of My Quicken data on iDisk, and it restored ok, but when I logged out of Quicken and retarted it later the data was lost again. I did a disk check on the Time capsule and found out it was corrupted. I did a repair disk on it and now it seems to be OK.
When I try to restore my preferences in iTunes, Mail, Mobile me, Safari etc. nothing gets saved. I have to re-enter them every time i launch them.
Mobile Me Mail is also not working. I tried to activate my Mobile Me account again but Apple is not supporting it anymore.
I would appreciate any help I can get on this.

Since replies to questions and comments in these Discussions
is mostly from users who are registered to post & reply here,
you may find better result in a call into AppleCare support and
if there is an incident or case number involved in the issue you
have experienced with corrective actions taken so far in your
communications with Tech Support(?) by phone, be certain a
reference is made to that conversation, for proper follow-ups.
+{You could refer someone you talk to there, to your post in here.}+
There may be some other issue, perhaps relating to hardware
or something else, that may bear looking into. Have you seen
a result of the system log files and reports, such as Console
generates from the computer in action? There may be a clue
in those almost cryptic reports. Also, you have a hardware test
on bootable partition in the original system install disc; that's a
specific test version for your computer, an Apple Hardware Test.
Boot instructions are on the disc's label. Run it in a repeat-loop.
Is there any third-party software installed later on, which could
result in complications or conflicts with the Mac's Mail app?
The problem, if not software, could be hardware. Or a logic error.
If you have AppleCare coverage in effect on the computer, that
is the call to make; and keep track of your incident/case number.
Good luck & happy computing!

Yahoo mobile mail locked up, html error, java script error

Hi
Does anyone know how to fix Yahoo mail lock ups? When I sign in all I get is the downloading wheel but nothing happens. When I used the debug console I get 9 error messages referring to "HTML Warning on Line 1" JavaScript Log on Line 1" and JavaScript Errors on Line 452, 455, 456, 398".
I've tried restarting my iPod Touch, just updated the operating system and reloaded everything but I still get the same lock out.
Any other ideas?????
Thanks!

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Mail for Exchange and Tasks

Hello all,
I'm using Outlook 2007 and a exchange accouny with mail2WEB.com. When i synchronize with Mail for Exchange everything is synchronized but not the tasks? Any ideas? The tasks in Outlook 2007 are real tasks and not follow ups.
Greets,
Peter

03-Jul-200705:15 PM
ub8jayuk wrote:
Mail for Exchange does not Sync Tasks.
Yes it does!!
Use version 2.0, available free for supported phones on Nokia Business Software website

Mail follow ups

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