Mail Shows Wrong Messages

About a week ago Mail starting getting very confused. When I click on a message in the list, it shows a completely unrelated (and older) email in the body. Is there a way to "rebuild" the index or something?

1. Quit Mail if it's running.
2. Go to Home/Library/Mail and delete the Envelope Index file.
3. Restart Mail and let it import your existing messages; when it's finished your Mail index will have been rebuilt and your problem should disappear.
Mulder

Similar Messages

When I send an email message, my Mail shows two messages outgoing instead of just the one I am sending. What is going on?

When I send an email message, my Mail shows two messages outgoing instead of just one.
What is going on? Is it possible some "spyware" has crept in?

There is an email address on my website that automatically forwards to my "regular" email address, but this problem predates setting up that website. My primary email is a bellsouth account (AT&T) which switched to a Yahoo mail-supported service....so based on your comments, perhaps that is why the activity is looking weird.

Mail showing more messages being received than are received

I have been having something odd happen lately. When I open Mail, it shows incoming messages, just a bit ago it was 12, but nothing appeared in my inbox. Occasionally I catch subjects in the status bar, but it is too quick to see. I also have an iPhone that I receive mail on, et even if I have read 1 or 2 messages on my phone, then open mail, it still pulls like 6. I do not have A spam filter turned on, I tried turning it on but nothing appeared and it seems like I get all my mail, but I am curious about this issue, is anyone else seeing it?

Hi all,
I finally solved my problem and felt like I should share my experience. The idea of changing the sorting/listing settings of Mail.app was indeed a good option. Unfortunately, it doesn't solve the issue on my iPhone or any other device/application accessing my data. Besides that, I didn't feel comfortable with this solution, since it didn't really fix my problem.
So here is what I did. I downloaded Mozilla's Thunderbird and set up my MobileMe account. After successfully retrieving all IMAP data I saved a copy of my complete IMAP folder structure locally. Afterwards I checked if I really had all messages and folders and deleted my data on MobileMe. Next step was uploading all my local messages/folders back to MobileMe again. I had about 3,5GB to transfer and it took me almost a night to finish this process.
After successfully transferring the data, I opened Mail.app and my all other devices/applications accessing that particular MobileMe account and had everything re-synchronized and Voilà Thunderbird transferred the messages with the received date correctly and Mail.app and other devices/applications displayed and sorted it accordingly. I deleted Thunderbird's email client and its associated files and folders, but I guess that application should be a keeper anyway.
So far I had the impression that this was all caused, because I transferred my local saved messages/folders to MobileMe through Microsoft Entourage. That application transmitted the date I transferred the message instead of using the message's header date settings.
I hope this helped.
Cheers!

Why is Mail showing new messages when nothings there?

I decided to delete the Apple RSS feed from my mail, and suddenly the mail icon on shows 17 new messages (the same amount that were present in the RSS feed when it was deleted) and I don't know how to get it to stop showing it.
This is really ******* me off because I never wanted a RSS feed in the first place, now that I get rid of it, I'm stuck with this huge red "17" on my mail icon.
So can somebody tell me how to get rid of it?

Nevermind. For some reason when I attempted to quit mail, the new messages dissappeared.

OS X 10.5 Mail shows unread messages when there are none and get ghost messages

I have been searching for an ansswer to this delimma, but have found similar issues but none exactly the same. I run 10.6 server and have mixed network users of 10.6 and 10.5 clients. One of the users on 10.5 's mail app keeps showing unread messages, but there are no unread messages. When they click on another mail box in the mail client or another folder the number changes, but ther always seems to be one or two. The user also gets at least 2 blank e-mails in the mail app. I have check the users web mail account and there are no blank e-mail messages or spam. I tried to rebuild the mail box, and have also tried trashing the indexs, and they still get the same message. Short of creating a new user does anyone have any suggestions? None of my other users seem to have the same problem, although they do not use mail as much as this one user does.....

I get this issue every single day, and it is specifically reproducible. Here is the scenario:
1) I have two mail accounts configured on my iPhone, one is my work account and is disabled on the phone, the other is my gmail account which is always enabled on my phone
2) Each morning, when I head into work I enabled my work email account so I can start reading my work emails for the day. This downloads all the new messages from the server and displays them as unread.
3) I read some of them, but not all of them.
4) Once I get to my office, I read all of the rest of my new work emails from the Mail app on my MacBook Pro.
EXPECTED: The messages that are read on the mail app are updated as read messages
OBSERVED: On my iphone, not all of the messages have their statuses changed to read. Some of them always remain as unread messages
5) Next, I delete some of the messages read from my computer from the email server altogether.
EXPECTED: These messages would also appear deleted when using the mail app on my iPhone
OBSERVED: Not only are the messages not deleted, but they are still listed as unread
The only way to resolve this each day is for me to select each message and view it for a second to have the unread message indicator removed. I have to turn off the mail account and turn it back on for it to correctly sync with the mail server and correct the mistakes.
There is clearly a problem within the iPhone mail app with retrieving updates from the mail servers.
I have an iPhone 4 running iOS 4.2.1 that I purchased in November. Before that, I had an iPhone 3G S and never experienced the issue on my 3G S. My MacBook Pro was used with both devices.

Apple Mail shows Blank Messages on Exchange Account

I have three email accounts. Normally, they all work well but more and more frequently my Exchange account shows a message in my inbox but when I click on it, the body is blank. I've clicked to check messages, resynchronized the server even deleted the account and reset it again. The problem still returns. Here is the oddest thing. I think it is only for email sent internally. That is email from outside of the organization don't exhibit this problem. Also, once I view an email from outside the organization, the internal email shows up again.
Another issue is that when I send an email using exchange to an internal recipient, I often receive the challenge to select a server and then it fails and I have to select it again. After selecting the Exchange server two or three times, it sends. Unfortunately, my recipients receive the message every time so they will get two or three copies of the same message.
We are using Exchnage server 2007.
Any thoughts?

I manage an Exchange 2007 and I have been having this issue for over a month. It was effecting all of the Mac Computers that we support. The good news I was able to fix it last night after reading about a similar problem with Blackberry phones. Unfortunately, you will need to either be the Exchange admin or have influence in your IT Department.
On the Exchange server the Performance Counters need to be verified and it is found in the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\Perflib\009
When you viewing the key in explorer mode I found that it was basically blank. It should read like the following:
1 1847 2 System 4 Memory 6 % Processor Time...
If its blank it corrupted.
Supposidly this was caused by the update to Service Pack 2 upgrade... However, I did that a 6 + months ago. The only change since then was that the server was virtualized to VMware.
Here is what you do to fix this:
(Note: This was done on a Windows 2008 R2 Sever... However, it should work on 2003 and 2008 as well)
Launch the Windows Command Prompt (cmd), ensure that you run the Command Prompt as the Administrator. For example, click Start, click All Programs, click Accessories, right click Command Prompt and click Run As Administrator.
Change Directory to <root drive>\Windows\System32, the root drive is typically C:. Run the following command
lodctr /R
This will restore the base or core counters
Check the registry value under HKLM/Software/Microsoft/WindowsNT/CurrentVersion/Perflib/009 and ensure that the value Counter is no longer corrupted.
In the Command Prompt window, run the following command:
wmiadap /f
This will force the reload of all counters in to the WMI repository.
Open Performance Monitor (perfmon.exe) and click the green + to Add, this will open Add Counters. Verify that the MSExchange counters exist and have Instances populated.
Restart the Microsoft Exchange Server computer.
NOTE: This step is required.
Hope this helps someone!

Apple mail showing wrong body in gmail (imap) messages

I asked about this the other day and thought I had solved my own problem by rebuilding Mail. But it is persisting and becoming more than annoying. Does anyone know why this is happening suddenly and how to fix it? I have recently repaired permissions for a back up using SuperDuper!
I received my gmail via IMAP in Apple Mail. It has worked perfectly for years, but in the last week to 10 days, I find that in some mail, the Subject/From do not match the Reply To/Body. Just now I received a confirmation of an appointment and I can't see the date/time because the body is that of another email (which contains the correct body (they are not switched) - see below). Another time, there was a purchase confirmation that was replaced. Information that I need to be able to read and store!

It's not just you. I'm having the same problem -- Gmail, IMAP, subject lines matched with wrong email body.
And I've noticed that in my case, it seems that (at least?) two emails have exchanged the subjects/message index lines and their bodies.
Rebuilding or deleting accounts or deleting the envelope index doesn't help -- it always comes back in a day or two, often with the same emails.

Mail shows wrong creation dates for some older messages after upgrade to OSX 10.9.

Searching for old mail messages I find that the creation date on many old messages is now incorrect after upgrading my system to OSX 10.9.
Searching mail for messages from a person now results in threads that include unconnected messages and messages that are out of date order making the thread difficult to follow.
Any ideas on how to fix this? Thanks.

Hi showbuyer!
You may need to try reindexing your mailbox in order to resolve this issue:
Mail (Mountain Lion): Reindex messages
http://support.apple.com/kb/PH11704
Make sure you have a good backup of any important mail data before performing this troubleshooting step. Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Incoming mail shows wrong FROM header info

hi, i have been getting this for quite some time now and cannot figure
out why it is happening. i have a client emailing my users and his email
shows as [email protected] and i dont even have a name close to
his name. first i though it is that previous recipients window in the
mail.app feature but i went and delete it from all my users mail.app. i
also found it in one of their address book but i deleted that as well. i
looked at the headers both in mail.app and webmail. i see Return-Path:
<[email protected]> but i see From: hisfirstname
<[email protected]>
it only happens with this one user. this is what i think had
happened: one of my user was sending an email from mail.app to notmyuser
and did not put the rest of the address, if you do that the server is
automatically trying to add @mail.mydomain.com somehow after that that
address [email protected] (not valid address) was added to her
address book, and mail.app has this stupid feature that all the people
in that email chain get that one wrong or misspelled address and keep
showing up automatically once they start typing. what i cannot figure
out is how is my mail server thinking that the email came from that not
valid address
any ideas? thanks martin

What next?
I'd check with the senders whom you receive mail from to be sure they have your name correctly entered in the address book for whatever mail client they're using; I'm guessing the problem is on their end, since we've eliminated the possibilites on your end: Address Book and the Previous Recipients list. Those are the only two places Mail could draw that information from, unless it's in the original message sent to you, which you can confirm by opening a message, then choosing View > Raw Source. Look for the To: field and if the name doesn't match yours, then you know the problem is on the sender's end, in which case you should tell them to correct your name in their email address book.
Can I clear out the email account completely and start again.
You could, but that won't solve the problem. That name is coming from somewhere external to Mail (since Mail doesn't keep any such information), so it's just a matter of finding the source correcting it.

Since adding over 600 tags my computer is slow and Mail shows wrong emails in previously working intelligent folders... What to do?

Hi,
this is my situation: I have a MacBook Pro 15'' with 2,8 GHz Intel Core 2 Duo running on Mavericks. The transition to Mavericks a week ago was smooth, and I was happy to find out that my many OpenMeta tags (I've been tagging my files for over 7 years now) were easily converted into Mavericks tags using Leap (Ironic Software). I did notice, though, that even though Mavericks recognized all my existing tags, only those that I had entered "per hand" in Mavericks, were candidates for auto-completion in the entering/tagging process, while the others needed to be written out completely if I wanted to use them on a new file. So after a while I decided to look for a solution (I didn't want to risk creating similar tags to some already existing) and I had the idea to copy all my existing tags in one go from the Tags Window in Leap (685 in total) and paste them into the Mavericks tag window for one experimental file.
It worked. Now all my tags are shown in the Mavericks tags list and are auto-completed when prompted.
BUT since then my computer has been acting strange:
It has slowed down somewhat.
When I try to scroll down the complete list of my tags in the Mavericks tagging window Finder crashes.
And my intelligent mailboxes in Mail are now buggy. For ex. an intelligent folder programmed to show me all emails received today, will now show all of today's emails plus about 20 others from years past (dating as far back as 2009) many of them with "empty" senders, recipients and subject lines.
I have to add that all of this happened a few hours ago and that it seems as if the contents of the intelligent folders are getting updated as I write (but not necessarily in a good way)... Does that mean that my mac is rebuilding some indexes somewhere or anything of that kind?
So should I just wait and hope things will get better? Or is there anything I can do to correct the problems?
Thanks in advance.

No problem with versions not matching.
In the Finder, open Home/Library/Mail and find one account folder (will begin with POP if POP account, etc). Open the account folder and locate the INBOX.mbox folder (or INBOX.imapmbox if using IMAP), and then tell me if there is a Messages folder within, and if so open that and observe the number of files it contains?
Ernie

Apple Mail shows duplicate message in Sent mailbox - HOW TO FIX IT?

I have sent a message with Apple Mail 7.3 on Mac with OS X Mavericks 10.9.3, and it shows DUPLICATED in the Sent mailbox of Mail. I mean, two entries with the very same message inside are displayed, yet, as said, I only sent it once! I am using POP.
Selecting "Mailbox - Rebuild", quitting and opening Mail, repairing permissions with Apple Disk Utility, restarting the Mac, and even resetting the PRAM does not fix it.
I have seen the following article, but cannot find the "MessageSorting.plist" in Mavericks that it indicates:
How to Fix Duplicate Emails Sent From Apple Email
http://www.ehow.com/how_12135498_fix-duplicate-emails-sent-apple-email.html
Any idea on how to prevent this duplication behavior (beyond deleting one of such messages, which, of course, I can do); I mean, to fixing whatever is corrupted and prevent such behavior happening again in the future?
What is the equivalent of "MessageSorting.plist" in Mavericks to do what indicates the above article?
Thanks.

I have exactly the same problem. Didn't find a solution yet.

Inbox in Mail showing (4294963841 messages) but inbox is empty

in OS X 10.5.7 while using Mail 3.6 (935/935.3) My inbox header shows:
Inbox (4294963841 messages)
but my inbox is empty. This started occurring after upgrading to 10.5.7
M
XMLA

I'm having the same problem and have only noticed it since upgrading to 10.5.7. I've tried rebuilding the mailbox a few times, disabling the GrowlMail bundle, vacuuming Mail's SQLite database, and even tdeleting the account and starting over. (It's a Gmail account I connect to via IMAP.) And yet:
Inbox (4294966402 messages)
And the inbox is empty. I sent it an email and I get this report:
Inbox (4294967161 messages, 1 unread)
Not sure how one message counts as over 700, but there you go.
This is one of two Gmail accounts I check separately, and the other account is not behaving in this manner.
Mail also has some trouble quitting—I often have to force quit it. Not sure of those are related or not, but I have noticed it. Otherwise, this odd reporting of messages is benign, but bizarre.
Message was edited by: Arlo Guthrie (changed a misspelled word)

How to make mail show a message accurately?

I recently upgraded to OS X 10.9.
Now, when I open a message in Mail, it is doing two things that are creating significant difficulty for me:
1. It is grabbing other, unrelated messages, and showing them as though they are part of the message I clicked on, even though they are not.
2. It is supressing messages that are part of the thread of the message I clicked on.
I have never experienced behavior like this with Mail from the older operating systems.
Is there any way to cause Mail in OS X 10.9 to behave like a normal email client? By this, I mean:
1. When I click on a message, it shows me the message I clicked on, and
2. The content of the message contains the actual content of the message (i.e. nothing is taken away, nothing is supressed), and
3. The message reflects the actual message, and does not include any other messages added into it by Apple which were never part of the message
Is this possible?
I have tried the following:
Mail, Preferences, Viewing
- Use classic layout
- Unchecked "include related messages"
I can't find any other setting that seems relevant to this behavior.

I can get my mail to go full screen if i hold it 'portrait' (tall way up instead of short and wide). click on a message and it fills the whole screen.

Junk mail shows 30 messages but none showing up in actual list

Ok, don't I have to rebuild something to solve this problem? Junk mail is showing I have 53 messages in it but none are in the actual list of messages. How do I fix this?

Alright, I think I have a solution, or at least it worked for me. It's a bit of a workaround but it does the trick.
1. Created a new user in "Accounts"
2. Set up the email account freshly in my new user mail
3. Once I verified that it worked I copied my com.apple.mail.plist which is in user/library/preferences/... to a hard drive.
4. I copied or archived/compressed my Mail folder which is in user/library.. and copied that to my external hard drive.
5. I went back to my "Account" user with the corrupt email account and went to my Mail folder and archived and compressed that folder and copied it to my hard drive under a different mail name(So not to overwrite the other mail archive. This is only to be able to import mail back into my account once I've got mail working again.
6. Went to my hard drive and to the com.apple.mail.plist and I overwrite the previous plist in the preferences folder on my /user/library/preferences/...
7. I uncompressed the NEW EMAIL MAIL folder on my external hard drive, and then I dragged and copied it over the other MAIL folder in my user/library/... folder.
8. I opened my mail to find everything clean but my new email account from the other user created.
9. I began importing my old mail and then dragging it back into my INBOX to repopulate my mail. I then did the same for my signatures, mailboxes and whatever else I needed.
Everything seems to be working great so far, will let you know if I come across any hiccups. Hope this works for all of you.

New mail showing old messages

This afternoon my mail started acting completely crazy.
New Messages are showing old emails in the body. I get the new messages and its reading old messages making the actual message lost.

Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

Mail Shows Wrong Messages

Similar Messages

Maybe you are looking for