Mailbox shows -1 new messages

Hi All,
I have two mailboxes setup on my iPhone one is using POP3 and the other is a Gmail account. The POP3 account is working fine.
However, the Gmail account constantly lists the number of new message off by 1 and when there are no new message it shows the count as -1. When there is only 1 new message, my iPhone does not show any new message however when I go to the inbox it does not download the new message only saying "Load 1 More Message..." This has been going on for the last 2 weeks.
I have tried deleting and recreating the email box, but no luck it still does not work properly. I've looked over Apple's site but I cannot find any help.
Does anyone know what is going on?

Hey JNeff,
Is the GMail account setup as POP or IMAP?
If its setup as POP another email client may have removed the 1 message from the server.
This article will walk you through enabling IMAP.
http://mail.google.com/support/bin/answer.py?answer=77695
Also make sure you iPhone is updated.
http://docs.info.apple.com/article.html?artnum=305744
Jason

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