Maintenance License not recognized by SPAM/SAINT

Brand new installation. Generated keys. Imported using SLICENSE. I show a valid Maintenance License but when going into SPAM/SAINT I get an error saying it is not valid.
I go to SDCCN and try to create a "Maintenace Package" task and get "No action possible" message.
The hardware keys match.
SAP Note 1280664 says to make sure that SM_<SID>CLNT<CLIENT>_BACK is available and working. This RFC is not in the system at all.
GoTo > Settings > Task-specific brings up nothing at all.
Does this connection have to be set up manually? or am I missing a major step somewhere?

Hello Jeff,
Please make sure that the maintenance certificate has been installed via t code SLICENCE manually.
If this has been done, please follow the below steps.
Please review the note Number 763561
& follow the below steps:
5. Q: When trying to create a task in SDCCN an error message appears:
    ' No action possible '. Why can the task not be created?
    A: SDCCN has not yet been initialised correctly, and so the customizing for the tasks has not been filled yet.
    SDCCN can be initialised locally by following these steps:
o Ensure that the task processor job is deactivated, via SDCCN -> Goto -> Settings -> Task processor
o Then initialize the tool via SDCCN ->Utilities -> Activate.
o If the initialize was succesful you should get the following messages:
Local initialization of new Service Data Control Center
   Activation successful
   Destination to SAP created
   AUTO_SESSION_MANAGER descheduled
   Settings filled
   Service Data Control Manager tasks created
   Task processor scheduled
   Jobname                        /BDL/TASK_PROCESSOR
Please try to fix the problem by deactivating the task processor (deleting any still open jobs called /BDL/TASK_PROCESSOR) and then reactivating SDCCN via Utilities -> Activate. If that doesn't help, please open the system and supply user & password so that I may look at the problem in the systems.
If none of these fit you, please ensure that you have a maintenance certificate which should be installed via transaction slicense. Has this already been done? If not, please log a message for SAP on component SV-SMG-LIC and request for the maintenance certificate.
Hope this helps.
Thanks,
Mark

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Edited by: Pedro Taveira on Aug 17, 2010 5:20 PM

Hi Pedro,
Some kernel updates (I386 on my case), and my first question is: "How do I update this? Is it safe to be the first thing to be done?" Is it only copy to the Run directory (usr\sap\<SID>\SYS\exe\run)?
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Also a component BC-FES-IGS has some updates, but I don't know what is this and how to update. (it says: Installation for SAP IGS integrated in SAP Kernel igsexe_16-10003071.sar)
Extract the IGS SAR also along with teh kernel files.
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SPAM/SAINT support packs.

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Druva,
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Sorry but when I have approved SP downloads with SOLMAN, I had no .sim file to deal with.
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Hi,
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I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
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5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
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Maintenance License not recognized by SPAM/SAINT

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