Managed distribution and Apple ID issues

I am using managed distribution with VPP and MDM, but all the paid apps are not pushing out to devices. Only the free apps are pushed. I think the issue has to do with the student apple ids created with no credit card info. Is this a bug...

So apparently sometime late afternoon-overnight the app pushing has started working a bit. We have 4 paid apps that we use that have not been working as part of this Managed licensing issue. This morning they all seem to be working now. One of the 4 didn't work for the first 10 minutes or so but then just started working as I am typing this up. Very excited to see this functioning at the present time and I hope that it will continue to keep working.
The only hang-up I am noticing at the moment is if any of your AppleID accounts got fudged up during this mess and are requiring you to put credit cards on file. I resolved the one I had by entering a credit card and then immediately going to the payment settings (in a browser) and then selecting none again as the payment method, effectively deleting the card from that users Apple ID.
Let me know if you have any questions for me. So far I haven't received any communications from Apple support regarding this working at the moment. Just crossing my fingers it will continue to keep working and that it is not just 'turned on' briefly while they test.

Similar Messages

  • Where is fleet management capability and Apple's easy claim to that market share?

    Where is fleet management capability and Apple's easy claim to that market share?  Are they any ways to track an iPhone's path (meaning stops and history) or any idea when it will be possible to do so?
    Our company desperately wants to jump ship from Blackberry.  There is nothing helpful about their interface capabilities and we are slaves to a painful BES (Blackberry Enterprise Server).  We would pluck down the money for seven new iphones in a heartbeat if they could replicate the functionality of Field Force Manager, which allows us to track the entire path of a remote employee throughout the day.  It is my undersetanding that either the laughable Apple policy on "replicating functionality that we already provide" or their policy on turn-by-turn directions prevents anyone from creating an app which would do this.  I'm guessing that running GPS apps in the background would also prevent this, although recent updates seem to allow apps to run in the background to a certain extent (i.e. Pandora).  It would also be a battery hog, but that is the owners choice.
    It would be a flick of the wrist for Apple to incorprate it into iCloud, but apparently they don't want another couple of points of smartphone market share.

    KevinPia,
    FFM is available on AppStore.
    http://itunes.apple.com/us/app/verizon-field-force-manager/id493353569?mt=8
    -- Manish

  • HT201335 iPad Mini and Apple TV issue

    My iPad mini will change to Apple TV when requested, but will only pause playback on device and then the check mark returns to iPad. My 4s works perfect with my Apple TV. Any ideas?
    I doubt it is linked, but I am also not able to stream Sirius XM on my mini.

    To AirPlay video to your Apple TV
    1. Connect your iOS device and Apple TV to the same Wi-Fi network.
    2. Open the Videos on your device.
    3. Locate and tap the AirPlay icon on screen or Control Center.
    4. Select your Apple TV from the list of available devices that appears and begin playback.
    Note: Item 1 is very important

  • Itunes and apple tv issue

    i recently bought an apple tv device and when i download tintin on my computer and try to view it on my tv using home sharing an error message comes up asking me to authorize the computer. Which i did but it still doesnt work. help me plz

    I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.

  • Mouse and Apple TV issue

    My mouse is not working on my mac, I changed the batteries and followed the support info but nothing worked. I have a solid green light and am able to click but it will not move the arrow location. Also I just tried to log into my apple tv to watch a movie and it says it is unable to connect and I needed to access my library, which I am unable to do with my mouse. I am new to mac so I need a lot of help, sorry
    Thank you

    OSP1999 wrote:
    My mouse is not working on my mac, I changed the batteries and followed the support info but nothing worked.
    Replace it.
    What does this have to do with the Apple TV, the forum to which you posted?
    OSP1999 wrote:
    Also I just tried to log into my apple tv
    No such thing happens.  Do you mean you turned it on?
    OSP1999 wrote:
    I just tried ... to watch a movie and it says it is unable to connect
    Unable to connect to what?  How is the movie being selected?
    Have you tried simply power cycling the ATV?

  • Itunes and apple id issue

    When trying to purchase something on iTunes it says my apple id cannot be used in iTunes store? I have changed my password several times and can use it and log on with my apple id online.

    I got it to work. I clicked on get a new apple id, accepted the terms and conditions,cancelled the request to get a new apple id, updated my payment info and logged back in. weird.

  • ICloud and Apple TV issues

    I cant seem to get my previously purchased TV shows, movies on icloud to appear on my apple tv. Any suggestions. I searched this site without much success

    Being in UK I'm not 100% certain but Music yes, TV Shows I think so, and Movies currently no.
    If they are on the cpmputer or can be accessed in Purchased in iTunes to download to iTunes then they could stream from iTunes to the AppleTV2 over the LAN.
    AC

  • Using portable drives between MS and Apple- permissions issue

    Hi all,
    I am hoping for some advice with a minor issue I am having.
    I have a Maxtor 120GB portable drive which has been formatted to FAT, not NTFS. At work I use MS Windows XP and I saved some documents onto the portable drive so I can take the work home with me.
    The issue I am having right now is that some of the files I saved are read only and I am unable to change the permissions to Read & Write (via Get Info to change the permissions).
    What can I do to resolve the issue, so I can work from home and at work.
    Thanks in advance!

    FAT doesn't support file permissions, so I'm not sure what your are seeing.
    Can you copy them to your Mac and edit them there?
    Another thing to check is if they are locked. Check in Get Info.
    Message was edited by: Barney-15E

  • Power Button and Apple Store Issue

    Hi,
    Since 2 months my power button doesn't work. And also i have a contrast problem since the day i bought.
    So, i'm in Turkey and there is no Apple Store yet. Tim Cook said there will be an Apple Store soon but my warranity will end 23rd November '13. So, i have to be quick to reach an Apple Store so, i can get a replacement or repair.
    Is there any way that i ca reach any Apple Store via mail? I mean sending my phone by mail and they can send back again? I don't know but, i need a real solution ASAP before my warranity end.
    And, let's hope Apple Store Turkey open before the 23rd November.

    Hello yattering,
    You can actually have it fixed under warranty, no need to wait for the Apple Store.
    All portable Apple products come with a worldwide warranty. I've had the screen of a macbook changed due to several dead pixels. I've also had the motherboard of a MacBook Pro changed almost after 4 years after the purchase. Both were absolutely free, and with very high quality service.
    They usually check the warranty status using the serial nr and may ask for the invoice. Just go to any one of the authorized service points on this link:
    http://www.bilkom.com.tr/tr/destek/apple-destek/bilkom-servis-ve-destek/yetkili- servisler/
    I hope this helps..
    Best regards,
    Umut Bozkurt

  • HT4314 Game Center and Apple ID issues...help!

    Hello.  My son has 'lost' his Dragonvale game and is completely distraught.  I have three kids that all have their own game center accounts, but I
    don't know how to get back into his.  My apply id goes to one of the other kids accounts.  I know his gamecenter nickname and gamecenter password, but I
    don't know how to access with this info.  I know his game progress is still out there because he is 'friends' with the other kids and they can see his game.
    How can I get him signed back in?
    Thanks for your help!

    HI Friend,
    Game Center shares some information of your game, like the scores. But I believe Game Center cannot save the game progress. If the Dragonvale app has been deleted before, all game progress has gone.

  • Major Issue: VPP Managed Distribution & Apple IDs with no credit cards

    Hopefully someone from Apple can advise on a temporary workaround for this issue, or when the problem will be resolved. If anyone else has experienced this issue with Managed Distribution using the VPP Token, and has a workaround, I'd be very grateful.
    My set-up
    OS X Server running on Mavericks, MacBook Pro
    Using managed distribution via Profile Manager with the new VPP Token, I am successfully able to push FREE apps to my staff and students. However, problems occur when pushing paid apps. If I try to push a paid app to a staff Apple ID it's fine, because most of the staff have credit cards on file. The issue arises when pushing paid apps to student Apple IDs with no credit card.
    This is a real issue, because we have purchased the app already, and technically it is 'free' to whomever we push the app to in our organisation. What has also happened is when apps have gone 'free' (promotions etc) we have been able to 'buy' them at their free 'price' via VPP, but when trying to distribute them using Managed Distribution (the only option available for free apps) it classes them as 'paid' and requires a credit card be attached to the Apple ID also.
    Managed Distribution for our organisation, seemed to be the perfect solution, in that we could keep track of which members of staff and students had which apps and also have the ability to revoke them. Unfortunately because of the requirement for credit cards for VPP enrolled Apple IDs I am unable to distribute any paid or 'gone free' apps.
    I imagine that as more organisations turn to Managed Distribution using the token, as it is still only early days at the moment, more and more people will realise that it is not possible. I suspect many people will be yet to test it out, but for the moment it doesn't work :-(

    Hey there MrsStephenson. I was just getting on here to post a similar question regarding the new Managed Distribution. We are experiencing a similar issue with Paid App Distribution but even if we add a card to the Apple ID we are trying to push to it still doesn't work. I am glad to hear we are not the only ones out there with issues regarding Managed Distribution so far as I know the more folks running into problem the more traction this will get.
    I have tried so many different methods of setting up devices and I just can't get it to work. Oddly enough about a week and a half ago it started working for about an hour or so on one of my devices I was testing with (iPad Mini Retina WIFI) but then quit working shortly later when I got out and iPad Air and tried again.
    I have been working with AppleCare Enterprise Support/EDU Support but so far they have not divulged much information to me. Just about the only bit of information I have received from them is as of right now they don't have any work arounds but they have had a few more of this type of problem popping up.
    It was odd in that when I first got my licenses and started implementing devices it was working fine. Then, out of the blue the apps stopped automatically downloading to the devices and I had to start selecting the Push Apps option in Profile Manager to get it to work. Then eventually it quit working all together and now only free apps will install.
    I hope more people start reporting/coming forward with this issue as I know that should help expedite Apple to come up with a solution. I have about 20 iPads sitting in my cabinet that people are waiting for out in our shop and I can't do anything with them until I can distribute the apps to them.

  • A follow up question to Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

    In Introducing Apple Recommends, Manage Subscriptions, and This Helped Me it was written
    Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.
    Does anyone know (or is it written anywhere) just how many is 'serveral'? Is it decided on the fly? Or does it depend on the phase of the moon?
    Will the points be awarded to the poster only once, or if say 100 people mark it as helpful will more then 5 points be awarded?
    Sounds like a really good system but it seems that a bit more thought should have gone into it, no? Or at least the explanation could be clearer.
    Ciao.
    (Another question) Can the original post (this one) get marked as helpful also? Imagine  earning points for posting :-)

    Howdy GeoCo et al
    I sort of agree with this new "Helpie-ette" deal. I wonder why while at this portion of the UX they didn't address the ongoing issue of the "irrevocable nature " of the OP awards of the traditional Green Stamp and Gold Star - I have made the mistake (once) but I see the silliest things marked Solved frequently. THAT is bad for business in that it gives false visual info and false statistical results.
    We'll see... BTW, the [People] TAB itself is the only new thing (the CONTROL in the TAB bar) - the URL has always been alive and well if one knew to add " /people "

  • Iphone s4. it's a storage issue! i manage it and i could get 2.4 Gb free, but i still can't open apps or download a thing!

    iphone s4. it's a storage issue! i manage it and i could get 2.4 Gb free, but i still can't open apps or download a thing!

    Hello mona_i,
    It may help to force close all open applications, then restart your iPhone.
    iOS: Understanding multitasking
    http://support.apple.com/kb/HT4211
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If you're still experiencing issues, you may need to restore the device.
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Cheers,
    Allen

  • Apple Configurator and iPad Set issue

    Howdy Folks,
    I have a dilemma.
    I work at a Business School and we have 30 ipads managed (supervised) by Apple Configurator via a Mac Book Pro.
    I had (still have) paid apps on this class set.
    Unbeknownst to me, I upgraded the Macbook Pro to Mavericks thinking that the upgrade would work. Unfortunately it didn't and I had to re-install Mountain Lion. I'm not going to upgrade to Mavericks due to a Safari bookmark sync issue with another set of 30 ipads not managed by Configurator.
    I'm going back through my purchases on the apple volume purchases website and I've downloaded the spreadsheets again.
    The apps all have worked fine except for Dictate & Send (Dictamus). After importing the spreadsheet, it only has 1 license available. When I attempt to plug in the supervised iPads, I get a message saying 'computer says no'. I'm assuming this is because they were associated to the Mac before I had to re-install the OS.
    I have no backup or files from the previous OS install.
    I'm also assuming that in order to get the iPads to talk to the new configursator, I'll have to wipe them and then re-associate them with the new configurator. That will also mean that i'll lose the apps on them including Dictate & Send.
    My question is ' Can I recover those licenses on the iPads for Dictate & Send, or do I need to purchase another 30 copies?'
    Any help you can provide would be appreciated,
    Regards,
    Frank.

    You don't need seperate IDs.  When you log into icloud.com and use Find my iPhone, you'll be able to see a list of every single device associated with that ID.  Just click on the devices tab in the top left.  Here you can see I'm logged in with a list of many devices:

  • My experience with Apple TV and HDMI/HDCP issues

    I am convinced that it is the software update to 4.2.2 from 4.2.1 that is causing this issue.  All forms of applications only worked once for me and then it reverted back to HDCP issues.  I read several postings everywhere including plenty at Apple's forum and AVS where people were very frustrated with this HDCP issues.  Anyways, here is what I did before taking it back to Apple store....I bought AUVIO high speed cables from Radio Shack which is rated very high and tried that and I still got HDCP issues when using NetFlix or AirPlay from iPad.  Youtube from Apple TV always worked well without HDCP complaints.
    I packed everything back and took it to Apple Store (you can return without re-stocking fee up to 14 days from the day of purchase).  After 14 days, you cannot even return it and you can ONLY fix it.  I waited for a Technician.  They heard my complaints but didn't refute any of it (possibly because they have had numerous complaints on this product).  It took 5 minutes inside for them to test and see similar issues with the box that I had.  So, they have swapped it for a new box.  Before I left the store, I checked the settings including software version and Audio/Video settings in the Apple TV that is connected at the store.  I found three main differences none of which the Apple customer service staff agreed could be the reason for my problems (surprise!!)
    1.  The software update from the shelf and the one they were using was NOT updated to 4.2.2 (it was still running 4.2.1)
    2.  Because of the software update, the Audio/Video setting for HDMI had the options to toggle between Auto, RGBy, RGBhi & RGBlo bandwidth.  I believe this was in place to make the HDMI interface output as component with higher or lower bandwidth but the newer update will ONLY give you the Auto option (!!!)
    3.  They had this directly Ethernet wired and not through Wireless network and were recieving the all the full bar strength signals.  On the box that I returned, eventhough I have 18 Mbps speed at the house (any given time of the day), the Network speed test was taking a long time.  Moreover, after the Apple TV network test, it doesn't spit out the outcome of the tests (a BIG bummer and useless for testing).
    Anyways, I took the new box and hooked it up directly to my SONY BRAVIA XBR3 TV to one of the HDMI ports, disabled the feature to send or recieve data to Apple directly and did NOT update the software.  It worked fine and have tested all of the options.  From what I have read so far (I have only spent 30 hours of my weekend on this when Apple product hookups are supposed to take 5 minutes ONLY), there is NO guarantee that it will work continuously as people have had things work on them for 6 months and then suddenly have the HDCP issues.
    Will wait to see....if it continues to work....

    I figured it out. Had to go to general settings on the main screen and restart. Synch of audio is much better.

Maybe you are looking for