Massive Bug - Will Not Allow User to Cancel Pro Se...

Dear Skype (Microsoft?),
https://www.facebook.com/photo.php?v=10151759268201397 - watch that video.
You need to fire the guy/gal who is in charge of the Cancel button - which will not let you cancel and causes your users to continue to incur charges.
Oh, and you owe me $3.

Welcome to Apple Support Communities
The external drive is formatted in NTFS. OS X can't write in NTFS disks.
You have different options, but the easiest is to install an application ilke Paragon NTFS. This app will allow you to copy your iTunes library to your external drive.
Another option is to format your external drive in a format that a PC and a Mac can write in. In this case, you can format it in exFAT or FAT32, and I suggest you FAT32 because I doubt you have files bigger than 4 GB in your iTunes library. If you have them, you will have to use exFAT, and you will have to format the external drive on a PC

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Finder will not allow user to create folder on a network drive

I have an 27-inch iMac (Late-2012) that I recently did a wipe of the HD and reloaded the OS. When I did the reload, I installed MacOS X 10.9.2 but have kept it up to date, so that it is currently running 10.9.4. The user of this computer connects to a server and authenticates with a separate username and password. He can connect, authenticate, and view everything on the server fine, however, when he tries to create a new folder in the primary folder that he works with, Finder will prompt him for an Administrator Password and, despite what he puts in, (The Mac Admin Username & Password, his Mac username & password, and the username & password he uses to authenticate to the server) it will return that he does not have permissions to create the folder. Now, he can copy folders in this same folder, he can rename them, he can delete them, and he can also drag and drop a folder into the folder all from within Finder. He is also able to create new folders on his Mac without Finder prompting for authentication. I thought that it could be the network account that he uses to connect to the server, however, he is able to ssh to the server, navigate to the folder and run the mkdir command and create a folder. I have did a permissions repair, which has not corrected the problem, and I have even had him try being logged in under the Mac Administrator Account in which Finder prompted him for a password. I have also had him try to create a folder from another Mac on the network running the same version of MacOS, which he was able to do. I am at a loss. I cannot think of what it could be or anything else to try. Has anyone else encountered this problem before? Any help or thoughts are greatly appreciated.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

UCCX 8.0 - Will not allow user response while user is hearing the MOH program

Is it possible within a UCCX script, to allow a user to opt out (i.e. press 1 to go to the operator, 2 for vm..etc) during the queue delay of 30 seconds within a script. It is set to allow interruptible.

I would create a single wav file with both music on hold and your prompts in. Say 30 seconds of music followed by "all of our agents are busy. Press 1 for the operator, press 2 for voicemail"
Audacity works well as a free audio editor for G711.
Play your wav file in the prompt tab of the menu step.
I would de-queue the call after it has been transferred. That way your caller will stay in the queue if the transfer fails.
Calls that transfer away from the queue will be marked as de-queued and will show up in the supervisor screen and historical reports.
Please rate helpful posts
Graham

New itouch user here, We had a wireless connection with a password all set up but we couldn't remember the password meanwhile there are other connections around us but locked. So i decided to make a new one yet it still will not allow to go on safari HELP

new itouch user here, We had a wireless connection with a password all set up but we couldn't remember the password meanwhile there are other connections around us but locked. So i decided to make a new one yet it still will not allow to go on safari after i type in the password PLEASE HELP ive turned on and off etc

My guess is that the security settings on your router and iPod do not match.
For a test, change your router so there is no security. See if you can connect and get to the Internet. If that works, set up the router with security and use the same settings for the iPod.

Will not allow me to change a user password

Okay this is a little different. This has gotten me a little puzzled and I am hoping someone with some knowledge about File Vault etc can help.
I have this machine where there is a user name and a password (that we can't remember) with File Vault turned on. We know the master password however the master password will not allow us to change the users password.
We have tried changing the Master Password to ensure that the password is not the issue and that was successful. We tried using the Master Password to try and change another user account (not with File Vault turned on) and it gives us no problems.
I have tried changing the password in System preferences and I get an error message CSSMERRCODE_MEMORYERROR. I tried going to the login screen letting the login attempts time out where it asks for the master password, then it prompts me to reset the password. No matter what I put in the "new" and "verify" (yes they both match) the screen just shakes and won't let me go any further.
I have repaired the permissions and tried resetting the password with the Leopard DVD and also came across no luck. Because the User has File Vault turned on I can not even back up the data so I just delete the account and re-create the user!
I am really stuck here and any help would be greatly appreciated.

Okay strangely enough, I tried to reset the password back. We had an old File Vault password that we changed to the current one and then changed again during this process. So taking what you said, I reset the Master password to the original one we had a long time ago. It did not allow us to change the password. However when I changed it back to the one we had changed it to a second time, it wouldn't let me change it at the login screen but it allowed me to change it in the Account Management under System Preferences.
So it is fixed. Needless to say I disabled File Vault and it will never be used again! Thank you for your reply it definitely helped me resolve this issue.

My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter. You will have a window with the users to choose from to reset the password. Select the one you want and you will be able to reset the password, double entry of course.

TS3276 Email response went to outbox, tried to resend and email freezes..will not allow cancellation, or any other action. How do I unfreeze my email.

Email response went to outbox, tried to resend and email freezes..will not allow cancellation, or any other action

Was this an unusual mail message in any way, such as a message with a very large attachment? If so, it may not be permitted by the mail server.
If you mean that all of Mail.app is currently wedged, then option-click (and hold) on the Mail.app icon in the dock and (when the popup appears) select force quit.
If Mail.app is not wedged (and if it's just this message that's stuck), then ignore this and don't force-quit mail. Just Quit from mail.
Take your network offline. (If Mail.app is working, you can take all your mail accounts offline, but shutting off WiFi or removing your wired connection will work well enough for the purposes here.)
Relaunch Mail.app and select Mailbox > Rebuild from the menu.
Then select the Window > Connection Doctor from the menu, and see if any errors are reported.
Then nuke the message.
Then reconnect your network, or take your mail accounts back online.

My screen will not allow me to log in " User profile servc failed the log "

my screen will not allow me to log in it states " User profile servce failed the log in. User profile can not load"
This question was solved.
View Solution.

Hi,
You could try the following.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select Safe Mode and hit enter. If windows will load in this mode, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore. Pick a restore point at least 24 hours before the log-on issue and then proceed with the restore process. When complete, Windows will reboot as normal so check if you can now log in correctly.
Another option if the above does not help is as follows.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select 'Start Using Last Known Good Configuration' and hit enter.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Photos will not allow me to set the key picture for the album or event

Photos will not allow me to set the key picture for the album or event - it is set to grey !
Anyone else had this and found why ?
new PHOTO app replacing iPhoto bugs/ Problems OTHER PROBLEMS :
- no longer has a five star rating system
- my keywords for selecting albums are gone.
- cannot copy location of one photo to another
- cannot have an album with keywords AND rating > a value
- cannot set key photo of album/event
- multi parameter search feature gone
Anyone got any ideas how to get around this terrible downgrade of the software ?
BTW I have just discovered that iPhoto and its' libraries are still there, so I can go back but be left behind and frozen in time on this version if I do.
Photos now take up 700Gb whereas it was 350Gb #@!$#@!@#!@#
Thanks

That are all good points - but Photos is a completely new application. and it is only version 1.
Continue to use iPhoto, girraween; the next update to Photos will probably add a few more features.
iPhoto 9.6.1 is working very well with MacOS X 10.10.3.
The migration let iPhoto installed and also your iPhoto Library will still work with iPhoto.
If you did not uninstall iPhoto, it will still be there in your Applications folder. And if you had updated to the latest version iPhoto 9.6.1 before you upgraded to MacOS X 10.10.3, you can simply drag iPhoto back to the Dock from your Applications folder and continue to use it. Double click iPhoto and confirm, that you want to open iPhoto and not Photos. It is not compulsory to use Photos, while it it still the first release. When you launch iPhoto, you will see a warning, that the iPhoto Library has been migrated to Photos, but simply click the "Open iPhoto" button.The library will still work with iPhoto. ()see: If Photos won't open a library that you already migrated - Apple Support
If your iPhoto version is not iPhoto 9.6.1, you need to update it.
See this User Tip:
Usually it will work to reinstall instead of updating:
Get iPhoto 9.6.1 if you didn't update before OS... | Apple Support Communities
The main idea is to move the iPhoto app to the Trash, so Spotlight does not see it as installed, reload the AppStore, and then to try to download again from the App Store - from your Purchases tab, not from the main page, since you can neither buy iPhoto nor update it, but you can reinstall, if your AppleID is associated with it.
Meanwhile you may want to send a feature request to Apple using the feedback form. Apple - Photos - Feedback
I hope, Apple will listen and add more features to Photos to make it usable for large Photo Libraries.

I cannot open iCal because of a problem. Can anybody help me? The computer will not allow it to open and sends a message to apple each time. The icon has gone from the dock, but ical works on my iPad and I am afraid to sync it with my computer.?

I cannot open iCal because of a problem. Can anybody help me? The computer will not allow it to open and sends a message to apple each time. The icon has gone from the dock, but ical works on my iPad and I am afraid to sync it with my computer in case it wipes everything .

I have the exact same problem. I have not changed anything. This is probably a bug or something that has gone bad with Mac OS X (10.7.2). I have not found any solution for this on the web.
MacBook Pro, Mac OS X (10.7.2).

I am trying to use photomerge compose. I open one standard jpeg image and one image that is my business logo in a png format. When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from

I am trying to use photomerge compose. I open one standard jpeg image and one image that is my business logo in a png format. When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from it. It has worked in the past but I downloaded the update today and photomerge will not work correctly. Any ideas?

hedger,
How do you expect anyone to help when we don't know a darned thing about the file, abut your setup, exact version of Photoshop and your OS, machine specs, etc.?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

HT3228 When I try to send an email from my Iphone it will not send and tells me the recepient will not allow relaying. The email will sit in my outbox and then at some point will send. It sometimes takes days. What is wrong with my settings?

When I try to send an email either new, or reply on my phone I receive a notification that recepient will not allow relaying. The email will then sit in my outbox. At some point it will send but it is hardly dependable. What is wrong with my settings?

The collum to the right listed similar problems. The solution appears to be that under smtp outgoing settings the user name and password are listed as optional. I have not plugged in the information and it seems to be working. However from my office it always allowed the relaying. The true test will be when I try to respond later from the road.
Thank you for your help.

"Set Associations" will not allow Office 2013 Programs / executables to be Associated to a file type

Have Office 2010 and 2013 installed (installing 2010 first, then 2013) and after Windows Update applied Office 2010 SP2 later on, all of my Office file associations (except for Outlook, it points to 2013 as
expected) open up Office 2010 programs. And I'm happy that some programs (Access for example) continue to default to Access 2010.
Ok, so the problem is that for those Office programs that I want to associate to 2013 versions (Excel, PowerPoint & Word as the biggest examples), when I go into "Control Panel\All Control Panel Items\Default
Programs\Set Associations" and pick .doc as an example (I've also tried .xls, .xlsx, .docx) and click on "Change Program", then "More Options", "Look for another app on this PC", and finally navigate to "C:\Program Files\Microsoft
Office 15\root\office15" to double click on excel.exe or winword.exe as appropriate, the selection is ignored (i.e. the icon doesn't change to the Office 2013 style and double clicking on .doc file opens it up in Word 2010).
I do understand there is a "Fix" by either repairing the Office 2013 install or I believe to have seen a Microsoft downloadable fix program, though I do not want to run these as I'm told they will reset
all file associations to Office 2013, and there are still a couple of programs I want to open up in Office 2010, till I get a comfort level with Office 2013. Also realize that once Office 2013 SP1 comes out, it will do the same thing that Office 2010
SP2 did and change the file associations to 2013, whether I want it to or not, hopefully by then I won't have much need for Office 2010.
Also, I find it troubling that the "Set Associations" will not allow me to select specific programs, and I wonder which other File Associations has Microsoft felt appropriate to restrict access.
Look forward to the feedback as it pertains to the above (which I realize is unique to my IT Testing needs).
Thank you,

Hi,
We can try to change the file associate in Registry key:
For all users on this computer, please change associate program of the .doc or file type you would like to under
HKEY_LOCAL_MACHINE\Software\Classes.
For current user account, please change associate program of the .doc or file type you would like to under HKEY_CURRENT_USER\Software\Classes. If there is no such extension, please create new keys for it.
Hope these could be helpful.
Kate Li
TechNet Community Support

The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?

I have recently switched from a PC to a MacBook Pro.
I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
This is the problem:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
Thanks!
Roderick Guerry
[email protected]

Roderick Guerry wrote:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
(In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
Roderick Guerry wrote:
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
Roderick Guerry wrote:
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to.

HT3275 Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.

Please help guys, I have a Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.
I am trying to use time machine to back up the hard drive. For backing up from Macbooik pro and Imac, there is no problem. It seems to not want to allow the external drive to be removed from the Excluded list and as such will not back up from it.
Is there a way to be able to transfer files (music, movies etc) to time machine, format the external drive then put the files back to hard drive?
Sorry it is a long winded question but it is driving me nuts that I cant sort this out.
The <Macbook and Imac are both running mountain lion.
Thanks Guys

As for the hard drive to which you have never been able to write, is it by any chance in NTFS format? OS X can read NTFS for importing files, but it does not contain code for writing on an NTFS volume. That's a choice, not a bug.
There is third-party software available to install NTFS-writing capability into OS X. An example is Paragon NTFS for Mac OS X. Another alternative would be to use a disk format that both Macs and Windows systems can use for both reading and writing; this would require either a new drive or erase the existing data.
If by "the new system software" you mean OS X 10.9 Mavericks, you may want to repost that portion of your query in the Mavericks forum at https://discussions.apple.com/community/mac_os/os_x_mavericks . I haven't made the leap yet.
I don't know what other problems you have been having, so I cannot comment on them. You don't seem to have any other recent postings on these forums.

Massive Bug - Will Not Allow User to Cancel Pro Se...

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