Merged CHMs in RH9 not appearing as merged

I upgraded RoboHelp 8 projects to RoboHelp 9. I have 6 different projects that I compile as CHMs and they are all merged to appear as one CHM to the end user. In the RoboHelp 8 generated CHMs, when I would click on one of the child projects, it would appear as part of the merged help. In RoboHelp 9 generated CHMs, when I click on one of the child projects (any one of the child projects), it opens up the child CHM in a separate pop-up.
All of the names of the 6 CHMs are one word (no spaces and no underscores).
Does anyone have any suggestions? Thanks.

Hi there
I'm not sure I follow here. Do EACH of the CHMs involved have references to all the others? Normally you only have the master or parent with the TOC configured to look at and include child links. But each of the child CHM files has a basic TOC and really knows nothing about the others unless the parent is opened and it finds the children.
Sorry, but the behavior you are describing seems perfectly normal to me and the behavior you cite with version 8 seems abnormal.
Cheers... Rick
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Merged child project's TOC not appearing in parent project's TOC

System Information
Windows XP Professional, SP2
Windows Explorer 6.0
RoboHelp X5.0.2
Generating RoboHelp HTML Help (.chm)
Issue
I had the following Help projects:
1. CombinedProductHelp.chm (parent
project)
2. ProductHelp.chm (child 1 project)
3. ProductBestPracticesHelp.chm (child 2 project)
The parent project is a very small Help project that is used
as a place in which to merge the two child projects. I was able to
add the two child projects to the parent project’s TOC in the
RoboHelp HTML TOC editor, seemingly without any problem. The
problem arose when I generated the .chm output for the merged
projects; upon opening the parent project’s .chm file, I
discovered that the Child 1 project’s TOC wasn’t
appearing in the TOC. The Child 2 project’s TOC appeared just
fine. I was able to retrieve topics from the Child 1 project using
the Search function and index – I just couldn’t use the
TOC.
After a bit of trial and error, I discovered that the problem
was the result of the file names I had chosen for the Parent
project (CombinedProductHelp.chm) and the Child 1 project
(ProductHelp.chm). For some unknown reason, if the ENTIRE file name
that’s used for a child project is identical to a PART of
file name that’s used for a parent project, the child
project’s TOC will not appear in the merged TOC. I've used
underscores to "right-justify" the problematic file name to more
clearly illustrate this:
CombinedProductHelp.chm
________ProductHelp.chm
Resolution
You can resolve the issue by renaming either file. Any ONE of
the following examples will resolve the issue:
* Insert a letter (other than
“d”) in front of “ProductHelp.chm” (e.g.,
SProductHelp.chm)
* Insert a letter between “p” and “.”
of “ProductHelp.chm” (e.g., ProductHelpS.chm)
* Insert a letter in the “ProductHelp” portion of
“CombinedProductHelp.chm” (e.g.,
CombinedProducXtHelp.chm)
In the example above, renaming the
“CombinedProductHelp.chm” to
“CombinedHelp.chm” resolved the issue; both child
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Tracey,
Safari might need some of the patches that make WebHelp
behave better (to some extent, anyway) in Netscape, Firefox and
Opera for Windows.
Let's try to pinpoint the problem.
WebHelp generally loads in this order:
--Frame outline
--Main toolbar plain background, then buttons, then the image
background, if any.
--The welcome topic
--The minibar at left-- empty frame, then background and
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--Table of contents background
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How far does the Mac browser get when you first launch
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If the main topic loads, and it has links to other topics. do
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Can you get the Index and search to work?
Can you hide the left pane and click Contents to show it?
Still empty?
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Here is a screen shot. I have placed it on the A-Master. See Screenshot#1. Screenshot #2 shows Page 70 with no page number (and no other pages have page numbers that I can see. Thanks for your advice on fixing....
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Why is elements better at photomerge than CC- CC does not appear to automatically fill image based on content but elements does when merging a panorama. Also the stitching is visable in CC but almost perfect in elements- why?

I took 6 panorama shots of a scene and used CC to Photomerge them as one. Couldn't see where to automatic blend the edges and there was 'stitch' lines when the images were merged. So i did the same in Elements 11 and it was perfect. Am i doing something wrong in CC or perhaps not doing something at all?
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Hi - Thanks for taking the time to reply and i appreciate the remarks- if a little harsh- we all have to start somewhere and i am fully aware of the limitations of Elements which is why i decided to add CC to my software. I can only say that if an inferior quality software from Adobe does the job well then CC must also be suited to doing the same which is why i can only think, from your comments, that i have not done something simple- however- following tutorials to get to the end result should have sufficed- it didn't so perhaps i will consider posting the difference between the two applications- and, perhaps suffer a few more 'harsh' comments. The learning curve is quite steep and i am a visual learner, but i'm also not totally incompetent:)
Kind Regards
Dave Munn
Original message----
From : [email protected]
Date : 02/02/2015 - 06:45 (GMTST)
To : [email protected]
Subject : why is elements better at photomerge than CC- CC does not appear to automatically fill image based on content but elements does when merging a panorama. Also the stitching is visable in CC but almost perfect in elements- why?
why is elements better at photomerge than CC- CC does not appear to automatically fill image based on content but elements does when merging a panorama. Also the stitching is visable in CC but almost perfect in elements- why?
created by station_two in Photoshop General Discussion - View the full discussion
First a clarification: you are not addressing Adobe here in these user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
I'll give it my best shot anyway.
Few folks in this forum are really familiar with Elements, for which there's a dedicated, totally separate forum.
Different engineering teams, also.
From this perspective, it will be difficult to give you a direct answer to your "why?" question.
Personally, I blend very large panorama shots in Photoshop proper since I can't even remember when without any issues whatsoever, up to and including in Photoshop CS6 13.0.6.
Without being at your computer and without looking at your images, I couldn't even begin to speculate what you are doing wrong in Photoshop, which I suspect you are. The least you could show is post examples from your panoramas that have gone wrong.
I can tell you that panorama stitching requires significant overlap between the individual shots, besides common-sdense techniques like a very solid tripod and precision heads.
The only version of Elements I have ever used for any significant time was Elements 6 for Windows, which I bought in 2008 to use on a PC (I've been an avid Mac user for 30 years). I found Elements so limited and so bad that I successfully demanded a refund from Adobe. IU mention this only to emphasize that I can truly only address your question from a Photoshop (proper) and Mac user point of view. I couldn't care less about Elements, but if you have comparison examples of panoramas processed in both applications, by all means post those two.
Generally speaking Photoshop is a professional level application that makes no apologies for its very long and steep learning curve, while Photoshop has many hand-holding features for amateurs and beginners.
Perhaps the bottom line is that you should stick with Elements if you personally manage to get better results there.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7152397#7152397 and clicking ‘Correct’ below the answer
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     font-style: italic;
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     margin-top: 175px;
     margin-left: 15px;
     position: relative;
#maincontent ol {
     list-style-position: inside;
#maincontent h3 {
     font-size: 26px;
#pitch_container ul li {
     font-family: Georgia;
     font-size: 26px;
     font-style: italic;
     line-height: 1.6em;
     color: 1e1e1e;
I hope you can enlighten me guys, am I missing something which makes it NOT to appear in Dreamweaver?
Regards,
Sid

Thanks for the response Gary. However, the 35px that you're seeing is actually for the #nav. I recreate the css and tried to remove some of the heirarchy thing. Here's the updated copy. I even tried to remove the #main_container. Same thing happens, the bg image is still not appearing? I tried changing the file type to JPG but to no avail. I think I'm overlooking something which is causing the issue.
@charset "utf-8";
/* CSS Document */
html, body, div, h1, h2, h3, h4, h5, h6, ul, ol, dl, li, dt, dd, p, blockquote,
pre, form, fieldset, table, th, td { margin: 0; padding: 0; }#top_nav {
     height: 35px;
     background-color: #000000;
#nav   {
     font-family: Georgia;
     height: 35px;
     width: 940px;
     margin-right: auto;
     margin-left: auto;
#page-wrap h1 {
     font-family: Georgia;
     font-size: 26px;
     font-style: normal;
#footer {
     background-color: #000000;
     color: #FFFFFF;
     text-align: center;
#footer_owl_cont p    {
     margin-left: 120px;
#footer_owl_cont    {
     float: left;
     width: 481px;
     clear: both;
     margin-left: 239px;
     background-image: url(images/owl_footer.gif);
     background-repeat: no-repeat;
     background-position: left center;
     height: 142px;
     color: ffffff;
     background-color: transparent;
#sidebar #sidebar_cont_2 {
     margin-top: 255px;
#pitch_container {
     height: 150px;
     background-color: #000000;
     margin-right: auto;
     margin-left: auto;
     color: #FFFF00;
     font-family: Arial;
     font-style: italic;
     width: 900px;
     margin-top: 100px;
#body_container {
     margin-right: auto;
     margin-left: auto;
     width: 940px;
     padding-top: 30px;
#footer_owl_cont .georgia_14px_559cbeCopy a    {
     color: #FFFFFF;
     text-decoration: none;
#footer_owl_cont .georgia_14px_559cbeCopy a:hover    {
     text-decoration: underline;
#nav ul li a   {
     font-family: Georgia, sans-serif;
     color: 559cbe;
     text-decoration: none;
#nav   {
     color: 559cbe;
     text-decoration: none;
#nav_container    {
     clear: both;
     float: left;
     margin-top: 10px;
#nav_container a:hover    {
     text-decoration: underline;
#nav_container a    {
     color: #559CBE;
     text-decoration: none;
     font-family: Georgia;
#nav ul   {
     list-style-type: none;
#top_nav ul li {
     display: inline;
     padding-right: 2.5px;
     padding-left: 2.5px;
#copyright   {
     width: 940px;
     margin-right: auto;
     margin-left: auto;
     height: 148px;
     color: 559cbe;
#header_container     {
     background-image: url(images/bg_header.jpg);
     background-repeat: repeat-x;
     background-position: center top;
     border-bottom-width: 1px;
     border-bottom-style: solid;
     border-bottom-color: #000000;
#header_main   {
     height: 354px;
     width: 940px;
     margin-right: auto;
     margin-left: auto;
     background-color: transparent;
     background-image: url(images/header_bg2.png);
     background-repeat: no-repeat;
     background-position: right;
#submit_cont    {
     float: left;
     margin-top: 233px;
     margin-left: 435px;
     font-size: 18px;
     font-family: Georgia;
     font-style: italic;
#submit_cont a    {
     color: #FFFF00;
     text-decoration: none;
#submit_cont a:hover    {
     text-decoration: underline;
#sidebar {
     float: left;
     width: 380px;
     clear: both;
#maincontent {
     width: 540px;
     margin-left: 400px;
     font-family: Georgia;
     line-height: 1.6em;
#banner_1_cont {
     height: 235px;
     width: 380px;
     background-image: url(images/banner_1_q1.jpg);
     background-color: transparent;
     background-repeat: no-repeat;
     background-position: center center;
     clear: both;
     float: left;
#banner_1_cont p {
     font-family: Georgia;
     font-size: 13px;
     font-style: italic;
     color: #000000;
     margin-top: 175px;
     margin-left: 15px;
     position: relative;
#maincontent ol {
     list-style-position: inside;
#maincontent h3 {
     font-size: 26px;
#pitch_container ul li {
     font-family: Georgia;
     font-size: 26px;
     font-style: italic;
     line-height: 1.6em;
     color: 1e1e1e;

Images not appearing on slide

I am using Captivate 4, Windows XP.
For some time now I have been working, without any problems as foolows:
Taking screen shot using Snagit. Editing image and then saving to folder.
Adding the image to Captivate slide via the insert image option.
Suddenly today, after selecting required image and clicking on "insert" from within Captivate, the image does not appear on the slide.
However there is an "image" in the timeline, but if you right click on this.. and then go to "properties", nothing come up.
Attached is an example...there are no other images on the slide (header/footer is merged onto slide), so cannt be a case on image is "behind" something.
I have on-going problems with Captivate when connected to company network...very slow and most times I get message telling me Captivate is not responding...and I have to wait and wait until it kicks in to life. Could this be related?
Noel
Staffordshire
England

Hi Lilybiri,
I have (again) requested my IT dept to take a look at what is going on.
If they cannt/wont help, then I may well take up Rick's very kind offer.
The more I think about it, the more I believe my problem(s) stem from having to link up to Adobe when working on-line.
It takes about 30 seconds from the time I open the initial Captivate start screen (attached) before any of the links become active.
That strikes me as way too long and might be the cause of the problem.
Any idea if this "link to Adobe" can to turned off? What do I need the link for anyway...day to day?
Noel

Synchronized Contacts do not appear in Address Book

Hello,
I have OS 10.6.6, iSync 3.1, Address Book 5.0.3 and a NOKIA 6500c Phone. I successfully installed the plugin for the Nokia (at least it seems like it, the phone is recognized).
I have like 6 contact in Address Book and like 150 on Phone. When I do the "first time" sync I chose "merge" phone and computer. When doing the sync, on the phone display a status bar appears and it says x/150 synchronized, as should be, and within a few seconds its done. But the contacts do not appear in Address Book. I've tried this a few times after resetting the syncing settings and everytime I do the first time sync, it appears to work, but nothing appears in Address Book.
Funny is: If I change the phone number of one of the existing 6 entries, that I have in my AddressBook on computer, on the phone, the change is synchronized to the computer. But no new entries are entered on the computer.
What am I missing?
Thank you!

There should be an option within the phones menus somewhere.
I think its something like choose Edit on a contact and change the *Store to* option to phone
Or, it may be something like this:
http://forums.wireless.att.com/cng/board/message?board.id=motorola&thread.id=104 625
The phone's manual may help.

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