Message "iTunes could not sync contacts to iPhone because an error occurred while committing data"

Hello all. I recently replaced the HD in my MacBook Pro. Just after, I retrieved my old files from the Time Machine backup, which I made just before the replacement. During the first sync of my iPhone via iTunes and while I was trying to sync my contacts I saw the message "iTunes could not sync contacts to iPhone because an error occurred while committing data". After that, I lost my iPhone contacts (I have them only from iCloud). The only problem is contacts, all the others (Calendars, Apps) are normally syncing. Does anybody has a solution? Thanks in advance!

hello,
There was a similiar posting that I have seen from others and they found out that the back up was bad. https://discussions.apple.com/message/6139533#6139533
I would use a previous backup (earlier one) to the one you have tried to just do.

Similar Messages

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    I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.

    One thing that might help.
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    3. Then click the button to reset sync history.
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  • When synching the iPhone i get the following message: iTunes could not sync contacts to iPhone because the sync server failed to sync the phone. any idea how to correct this

    Header 1
    Header 2
    when synching iPhone i get the following message: iTunes could not sync contacts to iPhone because the sync server failed to sync the phone. any idea how to fix this problem?

    Did you try the solutions mentioned in this article? iTunes for Windows: "Unable to load data class information from sync services" alert

  • Error Message: iTunes could not back up the iPhone because an error occurred

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  • Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occurred".  What other options do I have?

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    Hi there kchagape,
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  • I am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........

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    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. And then reboot your computer.
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  • How do I get rid of error message, "iTunes could not back up the iPad because an error occurred."

    During a recent syncing of my iPad and iTunes, I cancelled a sync during the backup step of the process.  Since then I whenever I sync the ipad I know get, "iTunes could not back up the iPad because an error occurred."
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    You can try deleting your backup. Launch Itunes on your Mac and go to iTunes>Preferences>Devices. Highlight the name of the iPad backup and select delete. Quit iTunes, restart your Mac and try to sync again.

  • Itunes could not back up your iphone because an error occurred

    I am using an iPhone 4 running iOS 7.1.2 and am trying to back up the device onto a Window 7 pro (64bit) (4GB RAM, Core 2 Duo E6600 CPU) machine using iTunes 12.0.1.26 using the USB connection. iTunes and iOS are currently up to date. There are a few (less than a month's) updates outstanding for Windows. When I try to back up the iPhone, iTunes gives the following error: 'iTunes could not back up the iPhone "Mike's iPhone" because an error occurred'. Hmm ... no error code! So, I searched on the Internet for solutions or even for potential problems. I have deleted all of the photos on the iPhone. I rebooted the iPhone and PC. I am not using a USB hub. I tried disconnecting from the Internet and disabling all anti-virus software. The iPhone is not jail-broken. I tried backing the iPhone up using an old PC running Windows XP pro, with a fresh installation of iTunes. I still got the same error message. So, I tried installing CopyTrans Shelbee version 1.013 software for managing iPhone backups. This also gave me an error message, albeit a somewhat cryptic one: 'Your device returned an unknown error (open_dprotected_np error: Too many levels of symbolic links (62) at path "/var/mobile/Applications/28EF45E0-435A-4777-823F-8E286739B7ED/Documents/Locati onToCoreData.sqlite" )'. Has anyone had anything similar or have any idea how I might get around the problem? From the Shelbee error message, it looks as though the iPhone itself is having a problem generating the information for the backup rather than the PC application having problems making sense of that information. Failing any solution with iTunes or Shelbee, are there any other backup solutions I might try?

    mike.robins,
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    http://support.apple.com/en-us/HT203271
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  • Itunes could not sync contacts to iphone because contacts are in use....

    Just bought phone today... Error states can't sync contacts because they are in use... How do you close the contacts setting on the iphone and then sync again?

    Am I'm the only one with this issue?
    As I investigate the crash logs it appears that the contacts db is corrupted and that is what is killing the phone, contacts, and mail etc settings.
    I have my contacts backed up several places so I'm not worried about losing them.
    Anyone know how to wipe or recreate the contacts db on the phone via an attached PC?
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  • Getting an error message when backing up Iphone using itunes. "iTunes could not back up the iphone, because an error occured"

    More information
    Error message:
    Hope this helps. 
    We have an issue with the iphone as it currently can't connect to a wireless network so cannot back up to iCloud.  So trying to backup to itunes before visiting the Apple store to get some help.

    Hello sulty09,
    Thanks for the question, and welcome to Apple Support Communities.
    The following resource outlines the best steps to potentially resolve your issue with backing up in iTunes:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/TS2529
    Thanks for thinking ahead!
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  • ITunes could not sync calendars to iPhone because the iPhone disconnected

    error message
    iTunes could not sync calendars to iPhone because the iPhone disconnected
    I have spoken to Apple a couple of times in the last week (approx 2hr) apple support said it could be a Microsoft issue I have spoken to Microsoft and read endless information from the net and it seems that Microsoft is not the issue.
    I have uninstalled itunes and reinstalled, reset all settings in Settings\General on the phone, reset sync history on the iPhone, upgraded microsoft office 2003 to 2007 and I am still getting the error message.
    I have a iPhone 3G, pc is running windows 7 and just upgraded to microsoft office Home and Student 2007 and Office Outlook 2007.
    iTunes version 11.0.2.26
    iPhone iOS 6.1.3
    I have the same error on my wife's iPhone as well.
    Any help would be great.

    Thanks midwestcraft. I had this problem and your answer solved it for me.
    Thought this further info may be of use to some who wants more historic dates in their calendar.
    I had "do not sync events older than" unchecked and the input field set to "0". When I changed it to 180, it worked perfectly. I've found that I can increase this number to "545" - anything higher causes the error. This seems to coincide with some strange multiple-entry events in my calendar.
    Don't know if this will be a clue for somebody to fix the issue.

  • When i connect my iphone to the computer it gives me this message "ITunes could not sync contacts to the Iphone "my name" because the sync server failed to sync the iphone. whats the problem

    when i connect my iPhone to the computer it gives me this message "ITunes could not sync contacts to the iPhone "my name" because the sync server failed to sync the iPhone. what is the problem?

    What type of computer?
    Mac: Sync Services: Advanced troubleshooting for contact and calendar syncing
    Windows: Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
    The following previous discussion may also help: Re: sync server failed to sync the iphone

  • When syncing i phone with i tunes i get...."iTunes could not sync contacts to the iPhone because an error occurred while merging data"....HELP

    when syncing i phone with i tunes i get...."iTunes could not sync contacts to the iPhone because an error occurred while merging data"....HELP

    hello
    see here the procedure that worked for me:
    https://discussions.apple.com/message/16880485#16880485
    good luck

  • TS2634 My problem - when syncing and error messages  comes up:  iTunes could not sync calendars to the iPhone because an error occurred while margin data."  I've tried turning the phone off and back on, & tried both USB ports but get the same thing.  What

    My problem - when syncing and error messages  comes up:  iTunes could not sync calendars to the iPhone because an error occurred while margin data."  I've tried turning the phone off and back on, & tried both USB ports but get the same thing.  What can I do next since it doesn't give me even one clue as to what the error would be?

    Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted :  a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone.  I deleted that event, then went through the calendar resync one by one, and all seems OK now.
    In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them.  It would be nice to have a similar way to work with Calendar!
    Thanks for pointing me to the right article.

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