Metrics - How they are defined / calculated ?

My customer is analyzing a couple of standard reports. They are asking for the definition or calculation for some metrics like:
a) In the Active Campaign status report
ROI - Return over investment
Cost per closed sale
Cost per leadb) In the Team Sales Effectiveness Analysis report
Average business volume
Success RatePls. is there a way / document that has this information ?
I know that these are in the 'model' or 'OBI repository used' but I dont think we have access to this model.
Txs.
Antonio

ISA and GS values are inserted from party configuration.
If you had schema deployed, EDI sendpipeline will resolve the parties depending upon message type of outgoing message which is Targetnamespace#Rootnode.
In your first case you might have added send port inside agreement.
For Dynamic Send port, please read below:
A dynamic send port enables you to send an interchange to any one of multiple destinations, because it resolves the agreement and determines the destination address based upon the value in the
DestinationPartyName context property.
Note
If you are sending an EDI interchange that is based upon an XML message received, and you are using a passthrough receive pipeline to receive that application, you will have to promote the DestinationPartyName context property. For more information, see Agreement
Resolution and Schema Determination for Outgoing EDI Messages.

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