Microsoft Document Cannot Open
When I copy Microsoft Word file from external hard disk to MaBook Air, the file appear as exe file. I replaced "exe" with "docx". But now it prompt me a message which I have no clue what should I do. Please advise.
Dear Clinton,
The external drive was formatted as FAT. The document has .docx extension when it's on the external drive. The files can open while it's still on the external drive.
Is there any other thing that you would like to know?
Cheers.
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Dreamweaver & Microsoft Office cannot open files on target disk
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Or:
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Please keep in mind the files I am trying to open are .html, .doc, .docx, .pptx, .xlsx files, etc. So they should be opening easily with Dreamweaver & MS Office. Also, when I copy the files I want to open from the target disk and paste them onto my iMac, I am able to easily open them with Dreamweaver & MS Office. It's only when I try opening them directly from the target disk that I run into issues.
One more thing adding to my confusion is that when I use a Windows VM via Citrix Receiver to access my files on the target disk, I'm able to save & edit the target disk files with no problem.
Any idea what could be happening to cause this? Here are the specs of my machines below:
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OS X v10.9.4
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Macbook specs:
OS X v10.9.4
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Memory: 16GB 1600 MHz DDR 3
Thanks!I believe I've solved this problem. It looks like even though a 1 was being added to the target disk's name (Macintosh HD 1), my iMac ignored it and looked for the files I was trying to open on its own hard drive. I changed the name of my target disk to "Macbook Macintosh HD 1" and I can now open my files.
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Which file size can you see?
Have you still kept ealier versions of the document?
The original document may have become corrupt, or the blank PDF may have saved over it.
In case of file corruption, presuming there is something left (file size hopefully reasonable, greater than 0), one thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way.
Here are some websites where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
http://www.illustrator.fixtoolbox.com/
As far as I remember, the first one is for Win and the second one is for Mac, while the third one should be for both.
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http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html -
Microsoft Word cannot open on specific user account.
Hello,
Everytime I open Microsoft Word (Office 2011) on my original user account, I get this message:
I went to Microsoft's support site first. After finding various methods here, I found that the second method actually worked for me. That method was to make a "test" user account, and try to open Word there. Word had an update available and I updated both accounts with it. The "test" account actually opens up Word with no problems, whereas my original user account does not. Apple Support didn't help, in fact they directed me back to Microsoft because it's a third party software developer, despite it being an Apple/Macbook user account problem. I was wondering if anyone knew how to fix this, or if I'm stuck transferring all my files over to my test account one by one?
Thanks.Maxie1111,
Just a shot here,if you have done all the steps you have provided in the link, in your affected acct, try going to Applications, Microsoft Office, Word and highlight it. Then press COMMAND I or right (control) click on it, this will bring uo the info pane, at the bottom under "sharing and permisssions make sure that system, and the rest of the accts have read write access, if not try unlocking the padlock (at the bottom with your admin pswd) and changing the status, see if this helps.
ATB -
Microsoft Office cannot open after upgrade to Maverick
Please help me, as most of my work file are in Microsoft Office.
I'm tryng to update my Microsoft Office 2011 but SAFARI also keep "freeze" without any response.
regards,
Wahju
Processor 2.7 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Serial Number C02FV28MDH2H
Software OS X 10.9.2 (13C1021)
Process: Microsoft Word [340]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.1.0 (14.1.0)
Build Info: Unknown-110310~0
Code Type: X86 (Native)
Parent Process: launchd [153]
Responsible: Microsoft Word [340]
User ID: 501
Date/Time: 2014-04-25 14:08:30.511 +0700
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 9C088DB0-C370-1C93-1DF4-F81144D272D2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7f6ffc
VM Regions Near 0xbf7f6ffc:
__LINKEDIT 00000000a850e000-00000000a8655000 [ 1308K] r--/r-- SM=COW /System/Library/Frameworks/AGL.framework/Versions/A/AGL
--> Stack 00000000bbff7000-00000000bf7f7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7f7000-00000000bfff7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_pthread.dylib 0x90fc7631 __mtx_droplock + 470
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490 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
491 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
492 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
493 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
494 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
495 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
496 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
497 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
498 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
499 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
500 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
501 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
502 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
503 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
504 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
505 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
506 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
507 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
508 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
509 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
510 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
511 libobjc.A.dylib 0x9097016a connect_class(objc_class*) + 82
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x08727803 ebx: 0x00002800 ecx: 0xa045f9e8 edx: 0x00000003
edi: 0x08727800 esi: 0x08727800 ebp: 0xbf7f7058 esp: 0xbf7f6ff0
ss: 0x00000023 efl: 0x00010287 eip: 0x90fc7631 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xbf7f6ffc
Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0xa000 - 0x1d80ffb +com.microsoft.Word (14.1.0 - 14.1.0) <16DA90E9-CF43-07DE-0064-8542F079070F> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2174000 - 0x218dff7 +com.Suggestion:
1.1. Update Office!
14.1.0 is from 2011! The most recent Version is AFAIK 14.4.1 and in the chnagelogs over the last couple of years bugs/fixes regarding Mavericks show up.
1.2. http://www.microsoft.com/en-us/download/details.aspx?id=17198
1.3. http://www.zdnet.com/troubleshooting-ms-office-for-mac-on-mavericks-7000023414/
2. Try to check and restore permission in the disk utilitie.
/götz -
Cannot open Office 2013 Excel, Word, PPT Files on Network Share
Cannot open Office 2013 Excel, Word, PPT Files on Network Share
I am having a problem opening any Office 2013 file when it is located on a network drive. I immediately get the error:
"Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.
. To make more memory available, close workbooks or programs you no longer need.
. To free disk space, delete files you no longer need from the disk you are saving to."
It only occurs when I try to access the file when it is stored on a network share. I cannot open any word, excel or PPT files located on my file shares.
I am on Windows 8 (pro), part of a local domain based on Server 2003, and have administrator rights to the domain and the file share where the Excel file resides (and Word files -same problem). If I copy the file locally, I can either open
it directly, or right-click, go to Properties and 'un-block' the file and then open it. But it is impractical to keep doing this, as I edit different files from the directory tree all day.
I have bing'd and google'd this extensively, and the only answers I come up with do not work, such as going into the DCOM config system and changing the user from interactive to launching user, or vice versa, or even using a specific user - mine
with the password. Since the product is so young there aren't a lot of posts on this, and nothing has improved the situation.
Can you add any insight to this? I really want to use Office 2013, but this is such an obstacle I'm going to have to downgrade if this problem cannot be resolved. Thank you very much for any help you can offer.
EvanDear Evan,
If DCOM config solution did not work, I'd suggest narrow down the problem by trying to access another network share on another server, try to open an Office file there, do we still have the error? It could help us determine if the issue is on the client
machine or the server side.
Best regards,
Daisy Cao
Forum Support
Please take a moment to "Mark As Answer" if they help. -
Microsoft files not opening in external hard drive anymore
Hi,
I've been saving my files from my Documents to my external hard drive but for the last couple of days the Microsoft files won't open anymore. If I save a file from a USB to the External hard drive it works fine (although if I then move this file to a folder already created in my external hard drive, I get the same message preventing me from opening the doc: "Word cannot open this document. The document might be in use, might not be a valid Word document, or the file might contain invalid characters.") but if I transfer the file from my documents on my mac to the external hard drive, it won't open.
Similarly, I've created a new Word document and tried to save it directly onto my external hard drive but this message came up: "word cannot save due to a naming or permissions error on the destination volume".
I've tried linking up the external hard drive to a PC rather than my mac and Microsoft documents do open.
My external hard drive format is MS-DOS (Fat32).
I'm really not sure what the problem is and am starting to freak out as all my files are saved on the external hard drive.
Many thanks for your helpOpen System Preferences > Time Machine
You should see the last time it was backed up.
Verify that you have the correct drive selected.
You should see something like this: -
Outlook 2013 standard error cannot open the outlook window. Invalid XML.
I have a user that tries to open outlook and gets this error.
( Cannot start microsoft outlook. cannot open the outlook window. Invalid XML, the view cannot be loaded.Hi,
Try starting Outlook with the /ResetNavPane command.
Steps:
Open the run box (Win-button + R)
Type: outlook.exe /resetnavpane
http://wikiclouded.com/cannot-start-microsoft-outlook-invalid-xml-the-view-cannot-be-loaded/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
George Zhao
TechNet Community Support -
Outlook 2002 was installed on one of our Windows Server 2003 Terminal Servers. In the process of upgrading to Office 2010, the Outlook 2002 was replaced by Outlook 2010. Although the other Office 2010 programs seem to work, when we try to use
Outlook 2010 on this Terminal Server we get the following message.
Microsoft Outlook
Cannot open your default e-mail folders. The requesting program is an incompatible version. Contact your system administrator about upgrading your Microsoft Exchange Client.
Does anyone have any ideas on how to correct this?
Thanks,
TomHi Tom,
Outlook 2010 is not supported in Windows Server 2003. For Microsoft Outlook 2010, the following operating systems supports only the 32-bit edition of Office 2010:
Windows XP with Service Pack 3 (SP3)
Windows Server 2003 Service Pack 2 (SP2), MSXML 6.0
Windows Server 2003 R2
For more information about system requirements for Office 2010, please refer to:
http://technet.microsoft.com/en-us/library/ee624351(v=office.14).aspx#section10
Personal suggestion, we can upgrade your Windows server 2003 to higher version for more features.
Regards,
Winnie Liang
TechNet Community Support -
I just bought a Macbook Air almost a month now. When I bought it, the technician installed Microsoft Office 365 as they were having a promotion at the time. However after a week of using it, it started popping up a notice saying that it cannot verify Microsoft Office. I still managed to open the word document but as of today, it will not open. I took it to the Mac store last week, and they said that there was nothing wrong with it and they could not figure out any problem.
I don't know what to do and I am in desperate need of help. I cannot open my documents at all and I have my research paper that I need to finish writing. This is very disappointing and extremely stressful for me. If anyone has any suggestions of how this can be fixed, please let me know. I do not want to lose my hard work =(Microsoft Office 365 is a subscription - based service. You have to pay for it... and keep paying for it... and paying for it... as in 365 days a year... or lose your hard work.
Office Home Premium is a mere $10 a month, but a convenient annual subscription is only $100 a year. This is a substantial discount to Microsoft's Office 365 business products ($150 / employee / year).
Such a deal! Are you not absolutely thrilled?
Here are some slightly more reasonable alternatives, all of which are compatible with their Office equivalents:
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free if you can find it)
OpenOffice (completely free)
Numbers ($19.99)
Pages ($19.99) -
I recently updated to the OSX 10.8.3 Operating Sistem. I am writing a book and now cannot open any word document I've created with the old system. Could not find a newer version of the Microsoft Word Processing Program. Is Pages the next thing? Can I recover my documents? How?
I'm in the same boat: new to OS X and Mac, and in the middle of a book. I switched because I heard about the the ease of using Mac, but so far, for me, it's been a nightmare. I bought 2011 Office Mac and hate everything about it, the most recent being the inability to open or cut or paste any of my original word files. I understand that this could have easily been done with earlier versions, but not Mountain Lion (which I learned is what OSX is.) Since I work with language, I am amazed at the assumptions of the Apple community. It helps to use common language and explain even the basics.
So all the helpful hints to use the latest version of Office Mac are to no avail. Now what? -
The application “Microsoft Word” can’t be opened-600. I cannot open any word document anymore. Every time this message appears. I went to apllications and open a new document but my word icon cannot open. Please help
Thanks
valerieWord can't open or does it open but you can't open documentts?
If you have Office does Excell or Power Point open? If they do you can perhaps check for updates with either of them: Help > Check for Updates. You can also try to reinstall Office with your installation disks. Don't delete Office, just try to install it again. -
Word Web App cannot open this document due to an unknown error. If the problem persists, try opening the file in Microsoft Word.
Can anybody pls help me how to resolve this for which got strucked !!!!
Cheers !!
Praveen
Thanks in Advance !!! Cheers !!! PraveenHi Satheesh,
Thanks for quick Reply !!!
can u pls have a look that the below are Log Errors am getting .
Pls suggest me how to resolve that the all the services are in the running state only ,
1. Could not find default ServiceProxy or it does not implement
IWacServiceApplicationProxy.
2. Default service proxy not found while trying to get setting
WORDVIEWERSILVERLIGHTONLY.
Rgrds//Praveen
Thanks in Advance !!! Cheers !!! Praveen -
I downloaded Lion onto my Mac, and now cannot open or access any of my Microsoft word documents or Power Points. Is there a fix for this? I need my documents
If it's because you were using Office 2004, the eight year old version of Office that was written when Intel processors were not used in Macs, then there will be no fix. Lion dropped support for PowerPC applications, as has been widely reported since Lion's release last August.
You can upgrade Office 2004 to Office 2008 or Office 2011. You can use iWorks 2009 that can open Microsoft files. You can use a number of free applications that are also capable of working with Microsoft documents. You can go back to Snow Leopard, if you have a backup. Or, if you have an external drive or room to add a partition to your current drive, you can install Snow Leopard on it.
Search these forums for more information. If this is your issue, it's been posted and answered several times a day since August 2011. -
Cannot open document from iCloud anymore
Hello:
When trying to open a document I edited last week, this morning Pages for iCloud refuses to open the document on my mac. The document is simply grayed out. I can use the menu to duplicate it, which then results in an error: The operation can’t be completed because an item is being modified.
On the iPhone I cannot open it either.
Using icloud.com beta it's also impossible to open, the app will tell me: "You need a newer version of Pages for iCloud to open this document.".
How can I open this again? I'm very nervous about loosing this document.
Thanks,
SebastianHi,
Based on the error message, I recommend to verify the things below:
1. Check the permission of your account on the documents and the library.
2. Check if the library has set the Information Rights Management(IRM).
Please go to the library settings > Information Rights Management under Permissions for Management.
https://support.office.microsoft.com/en-us/article/Apply-Information-Rights-Management-to-a-list-or-library-3bdb5c4e-94fc-4741-b02f-4e7cc3c54aa1?CorrelationId=77e3484e-beb9-4d73-9e06-90bea5206f0d&ui=en-US&rs=en-US&ad=US
3. Does this issue occur with all the libraries and documents in the site? Please add your account as site collection administrator and then check the results.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support
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