(minor) Display fault on on-line billing

On the On-LinE bill  (monthly billing)
How we worked out your bill  - From your Previous Bill Section  it displays
Total carried forward to this bill                                           £BALANCE_AT_START_OF_THIS_BILL

Hi 99kelly, 
Thanks for your post and welcome to the forum. 
I am sorry to hear that you are not being sent emails about your fault and instead they are calling your phone. 
Please send me in your details using the "Contact The Mods" link found in my profile and I will be in touch. 
Thanks,
OlgaC 
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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